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    Chick-fil-A

    1.9 (41 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

    Chick-fil-A Photos

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Good for groups
    Good for kids

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    The service here has steadily gotten worse. We ordered 2 breakfast items this morning while the store was quite slow and it still took 17 minutes to get our food after ordering. My husband ordered extra chicken in his burrito and when he asked if it was in the burrito because it wasn't listed the woman in drive thru said "I'm not sure". I ordered the bowl and it was less than half full. I honestly thought chik fil a had better standards than this when it came to service and food quality.

    8 piece paid for 12

    Ordered a 12 piece, was charged a 12 piece but given 8 piece. Thanks to Josh in drive thru at 9:35pm. Lock in.

    Kat B.

    Holy Chick-fil-A cow Batman this restaurant is busy. The double drive-thru was jammed around the front of the building but it was dinner time. We went inside to get through the restaurant quicker and definitely did. The unsweetened tea was wrong initially but they did correct it quickly upon me tasting it. Chick-fil-A turns out great tea. The 12-piece nuggets were consistently sized and honestly some of the smallest nuggets I've ever seen (and I used to work for this chain.) I wish they were hotter but still good tasting. Best to go with honey mustard over Polynesian for dipping.

    Burnt chicken finger box!

    We went thru drive thru. Ordered 4 piece finger box. Opened up bag, no straws for drinks, chicken fingers burnt. Those kids don't know how to fry them right nor do they care. Guess I'll switch back to Canes chicken as they fry right plus larger portions.

    Dinning room

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    3 years ago

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    13 days ago

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    6 months ago

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    4 years ago

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    8 years ago

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    4 years ago

    Talk about world class service. We had amazing people help us tonight at the crack of 10pm. Well done!

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    3 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    6 years ago

    Absolutely fabulous! Never have had any problems and I visit this location at least 2x a month!

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    9 years ago

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    8 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Midlands most poorly managed chic fil a. Orders always wrong in drive-thru, dirty, and understaffed.

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    9 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    He is always so friendly, efficient, and exemplifies why Chick-fil-A is known for having the best service.

    Mentioned in 4 reviews

    Read more highlights

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    Bush's Chicken - Big Spring St

    Bush's Chicken - Big Spring St

    2.4(23 reviews)
    4.5 mi
    $

    Ordered buffalo fries and when I got home damn thing came with ranch on it. I've been to other…read morebush's and they would have ranch in a package. Never again will I go to this location again.

    This place needs to be studied at Harvard. For WORST customer service ever. I mean it was terrible,…read moreI'm talking HORRIBLE!! Let me start by saying.... If you truly hate your job, just leave, stop being rude to people, stop being mean and spiteful to PAYING customers because you hate your job. So I go and get the 3 piece mix and as I pull up the lady taking my order looked like she had seen the person she hated most in the world. I say "how are you" and she responds "What do you want?" Off rip I'm about respect so to keep myself grounded I just took a deep breath and said "I hope your good" and proceeded to order then she says " what do you want to drink" in the most rude and angry tone. And I say "sweet tea" didn't ask me about a side but luckily for them I'm okay with fries and I grew up with nothing so I'll eat what's put in front of me, I get home and the fries tasted like they had been cooked last Monday and they gave me one big thigh and two malnourished wings. I just paid $13 for this ?!?? I ate it but when I went to take a sip of the sweet tea it tasted like freaking mint!! It was so weird! When the lady handed me my food she put the bag in my truck window and dropped it. At this point it was taking everything in me not to just blow my lid for the blatant disrespect. If you're the manager at this location I suggest you take a seat and have a wall to wall with your crew. Thanks for the horrible experience. At least the chicken was decent.

    Photos
    Bush's Chicken - Big Spring St - 3 PC CHICKEN

    3 PC CHICKEN

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    Double chicken fried steak

    Bush's Chicken - Big Spring St - Large Gizzards meal

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    Large Gizzards meal

    Chick-fil-A - salad - Updated May 2026

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