Ordered a Cobb Salad but got what I'd call a "Chik Debris Salad." Mostly leftover fried crumbs and scraps from the bottom of the pan -- hardly any real chicken. Very disappointing for a place that usually sets the bar high. Chick-fil-A, you can do better! read more

Chick-fil-A - Chik Debris Salad - Fast Food Near Me - Metairie, Louisiana

Definitely not the Chick-fil-A customer service I am accustomed to. Downright rude. It's like the crew was either having a bad night, or just decided to single me out and whatever. But they're all on the back and making jokes and laughing like no big deal. read more

One of my favorite fast food places. Love that Chic-fil-A rarely ever messed up an order. They are usually on point with making sure your order is correct and the drive thru lines/inside lines usually move quick even on their rush hours. The inside is always kept nice and tidy. My favorite item is the spicy deluxe sandwich with no tomato. Be sure to download the app to collect points and redeem free food items! read more

Chick-fil-A - catering package - nuggets, chips, cookie - Fast Food Near Me - Metairie, Louisiana

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This is the worst chic fil a location! Management is unprofessional specifically Courtney. Waited over 30 min in the drive up only to leave without food because breakfast was "over" meanwhile I marked the order as arrived at restaurant while they had a chatty girl in my lane and others in the next lane blow past me... It's how they handled the situation that really irritated me! Also unrelated I can't be the only one who notices how racist this location is....?!? They have white staff inside meanwhile they have minorities outside working in the summer heat on the drive up. I notice this every time I go there. Hard to miss. read more

The manager said that the app must have defaulted to "golf cart." I didn't know Kia has a golf cart! I was treated poorly without any resolution. I hope whoever reads this stays away from this place. read more

Chick-fil-A - THIS FACILITY HIRES MANAGERS WHO GASLIGHT CUSTOMERS! - Fast Food Near Me - Metairie, Louisiana

I order the breakfast burrito meal & an extra every other day and I eat it in the evening,they did not give me any jalapeno salsa so I went back there and asked if I could have 4 jalapeno salsa packets I need 2 for each the girl asked her manager and he said NO I said I would buy 4 and the answer was still NO these are not good without the jalapeno sauces HORRIBLE SERVICE the 1 on airline and Severn is much better read more

chickfila gave me the frickin buffalo wrap when i bought the cool wrap. it was spicy and disgusting. they ruined my birthday. i wish i was allergic to the buffalo so it would have killed me and they would get sued. -10000/10 yall suck. i hope you can only eat disgustingly spicy foods (buffalo wrap) for the rest of your lives and it gives you butt clenching fiery toilet gripping explosive uncontrollable diarrhea every time. frick u read more

I have to give this Chick-fil-A three stars because their ice machine seems to never work! I don't frequent this location. Today is my second visiting and the second time I am told the ice machine was out of service. I had my mind made up before entering that I would get a milkshake and that decision is usually made after I eat. I hope the next time I visit the machine is working or Imma know something lol. read more

I come here quite often and haven't done a review because it's Chick-fil-A, there aren't any real complaints besides the lines being long frequently, but that is just a part of it. HOWEVER!!! I do want to brag on something I witnessed tonight. Apparently the car in front of me did not receive their full order and an employee noticed this as they were driving away. Immediately, the young employee began full on SPRINTING to chase the car and give them their items! That's exemplary Chick-fil-A right there. Bravo! read more

Chick-fil-A - Ummm is this Chick-fil-A or McDonald's? - Fast Food Near Me - Metairie, Louisiana

Hairs on fries pretty nasty just ridiculous. This takes the cake the service was subpar the manager had no type of concern. read more

Chick-fil-A - ows a close up of a waffle - Fast Food Near Me - Metairie, Louisiana

Howis that I have I yet to write a review for Chik-fil-A yet?!? This place is great! The business idea/model is beyond. And the food is incredible! Pretty much everything they have to offer is SO good, but I don't understand why they do not even have other items on the menu. Not only is their food legit good, but this place runs with an efficiency you will not find at another fast food joint especially with the level of great customer service provided. Seeing a line of cars wrapped around the block would usually be a death sentence at another restaurant drive-thru, but not at Chik-fil-A! They are great at keeping the drive-thru line moving so regardless of how long the line is you shouldn't ever really be waiting for more than ten minutes. They also have a patio seating area, and counter ordering, which is just as fast if you decide you'd rather not eat in your car. This location they have their own parking lot and a descent amount of parking spaces. If there IS a long line you really don't have to worry, the line will move quickly. I have recently become OBSESSED with the breakfast, particularly the sausage, egg, and cheese biscuit which is the Bentley of ALL breakfast meals. McDonald's who?! ByE! I have on the last week or so put so many friends on this breakfast sandwich. And I mean the biscuit that it is served on deserves it's own review but I'll save that for another time. I love this space, location, service and cleanliness that this particular location has to offer as well as being consistent with what the brand expects and provides read more

Chick-fil-A - Fast Food Near Me - Metairie, Louisiana

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This is usually my go to chick fil a. Today I went and they were rude and gave me half my order.

Airline location (across from Johnston Street post office) is newer & this reference is for mostly for that location. All have Fresh food preparation. All have Excellent customer service. Most have very Efficient service. Love the kale salad. Love their biscuits. Chicken moist & tender & tastes like chicken! Really like their peach milkshakes. Amole parking but mostly drive thru. Friendly & patient humans take your order. Highly recommend read more

The line never discourages me when I see it I had a craving for some tasty breakfast from them. I decided to try the cold brew which was actually really good. I wish I would've gotten a large instead of the small. My chicken minis could've been cooked a for moments longer the biscuits had a gooey taste to them. read more

Chick-fil-A - Cold Brew - Fast Food Near Me - Metairie, Louisiana

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This was the strangest chick-fil-a experience I've ever had. So... I pull to the drive thru not many people in line so it goes by fairly quick. I'm giving my order to one of the employees and out the corner of my eye I notice two other employees in the other lane are staring and pointing at my car. (It's a blacked out charger) I ignore them for the most part but one of the employee's that was pointing at my car came over to the driver side, we make eye contact and he shouts to the other employee in the lane he was working "I TOLD YOU SO" and as he walks away I heard him mumble "it is a white chick driving the charger" I found it very strange but I just brushed it off my shoulder. The guy taking my order was very sweet and apologized for their behavior. I know this review is long but this isn't the end of my experience. My order is placed and I get up to the window you get your food from. There's two young ladies outside the window handing out food. If you've ever been to Chick-fil-A and ordered a salad you know they come in a specific bag. The bag is placed on the counter ready to go out but I'm not the employee idk if it's actually mine or not. I'm waiting for a few more minutes and the manger comes up to the girls that are also staring at me and she asks them "why is she still here? Why haven't yall given her the bag yet? What's the problem?" Finally they look at the bag and one of the girls hands it to me. I was so uncomfortable and ready to get out of that line. I don't know if I'll be going back. This 15 minute experience was enough and I was happy to be out of there read more

This location is clean. The people are friendly and courteous. There's always somewhere to sit and smiling faces to greet you.

Always busy but always properly staffed! Don't be discouraged the line moves so fast. I always place my order on the app and just go through drive thru to pick it up. Everyone is always so friendly and the food is always 10/10 read more

You can't tell from this photo, but it was mainly filled with the corner pieces of lettuce to take up space. Some of the lettuce was wilted, and the chicken was stale... lastly, when we mentioned the drink being wrong they argued it and couldn't simply change the drink out.. I didn't think it would be that difficult to simply change the drink out read more

Chick-fil-A - Chicken nugget market salad - Fast Food Near Me - Metairie, Louisiana

Horrible customer service ( not from everyone but a few people ) . Ordered a large fry that was not even filled completely. I asked at the drive through window if they thought it looked filled to them . They says that's how they fill them . Then I asked for another chick filet sauce and was refused . I drove off feeling ripped off . Wrote my complaint online to chick filet headquarters a week ago and have not yet had a response . This was my large fry without having taken one fry from . read more

Chick-fil-A - This is a supposed large fry - Fast Food Near Me - Metairie, Louisiana

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Worst Chick fil a I've ever been to. Rude manager and employees, GREASY fries and old DRIED OUT CHICKEN. They never have hand wipes, the older woman with gray hair and glasses who cleans the tables is VERY rude! read more

Emily is great working the floor. Cashier and team lead super rude. Deffinately not my or anyones pleasure. Fyi, she didn't say thsnk you much less the tagine. Food was good. read more

They got my order perfect. I got chicken nuggets for my babies (four legged ones). They loved it. My 1/2 sweet, 1/2 under tea was mixed well. Don't forget to use the app for free stuff. read more

I had lunch here today and it was a madhouse! The drive thru line was way down Veterans and since my crew wanted to dine in, it took me forever to get into the lot and find a parking spot. Once I was inside I stepped into the snake line and waited my turn. It didn't take long to order, but finding an available table was another story. When I finally found an open booth, there was trash on the floor underneath. And I mean lots of stuff! Now for the good - My meal was delivered to my table by a friendly employee. My food, and all of the food at my table of 4 folks was very good. All hot and fresh. We grabbed some condiments and straws from the table where all of those odds and ends are available and got to chowing. It was extremely loud. Kids were running everywhere. People were standing around waiting for tables. I'll stick to the Chic-fil-a in the mall from now on. read more

Chick Fil A has some amazingly good chicken!! It is very moist and tender. I am a big fan of their regular chicken sandwich. Simple and delicious. Fried chicken breast served with only pickles on a buttered bun. I also enjoy the spicy chicken deluxe sandwich. Their chicken nuggets are the best in the biz. Order just about anything on their menu and you will be satisfied. The service here is ALWAYS friendly and polite. Excellent customer service and wonderful chicken! read more

The food was great. We ordered a DoorDash and the order was delivered in a timely manner. The food from here is very consistently good. I have never had a bad experience with this Chick-Fil-A. read more

Avoid the veterans location - they more often than not mess up my order. They also don't allow for many changes like all the other locations. I prefer the Clearview location. They rarely run out of ingredients, the young kids/adults never have an attitude either. It's worth it to drive that way for the true chick fil a experience in my opinion. I live 2 minutes from the Vets location and wouldn't dare sit in that crazy intersection traffic to be met with attitudes- random refusals and a messed up order. Clearview location is a HIT!! Love them there!!! read more

Horrible horrible horrible, rude customer service. WORST CHICK FIL A IVE EVER BEEN TO. Called the cops on a mother who had her kid sleeping in the car because I didn't put my mobile order drive thru. It was carry out so they said I had to come in and pick it up they did not care if I had to wake my daughter up or leave her in the car. Operater Josh Carter what are you teaching these leaders ? I won't delete this until everything is fixed and an apology is owed to me. read more

Chick-fil-A Veterans Memorial Blvd FSU aka the obnoxious Metairie own that blocks veterans at all hours. Absolutely terrible service. Mistakes can not be made at this location. Below happened and the owner flat out refused to refund my order and admitted that they don't have a cancel button for their store as many others do. Ignoring customers and being inflexible is not the customer service I expect from Chick fil a. Since the app update changed the app I didn't notice that it changed the place I was ordering my mobile order. I was ordering from Clearview, I thought. It wasn't till Clearview didn't have my order that I saw it was vets. I had up get my kids from school so I couldn't make it to another location. I called your store but got voice mail. I left numerous messages but have not heard back. Reached out on Facebook and they chick fil a cares. Crickets. No reply. read more

Simply stated, Chick-fil-A effin' rules!! I've always loved Chick-fil-A and have been enjoying their food since they were slinging it in the Lake Forest Plaza back in the 80's. This new stand alone restaurant in Metairie is awesome, and one only has to take a look at the never ending lines inside and in the drive thru to realize that everyone knows about and loves this place. Lunchtime is extremely crowded but the lines still move relatively quickly. The general manager (Tom) has somehow instilled a level of professionalism & courtesy that I have yet to see in the fast food industry. Anytime you address an employee or say thanks to an employee, they reply by saying "it's my pleasure". These 3 simple words will change your entire dining experience as you'll feel like you're dining in a fine restaurant (until you take a look around and see the myriad of kids playing in the inside jungle gym/playhouse). On Saturdays, this place is PACKED with kids as parents relax in the air conditioning while their kids play. While you're eatng, staff members are constantly walking around bussing the tables and picking up any trash off the floor. Also, they walk around and clear your trays from your table and offer to refill your drink. And when you say thanks, they'll reply "It's my pleasure"! The food is always consistently good. My favorites would have to be the Spicy chiken filet and the chicken strips with the chick-fil-a sauce. The strips here are addictive, as are the nuggets. After you finish your meal, try one of their shakes. Although not quite as tasty as a malt, these shakes are awesome, and they offer some great seasonal flavors as well. Also, this is one of the few fast food restaurants that believes that Sundays are a day of rest and/or worship, which is why they are closed on Sundays. I've probably been here 20-25 times and have no intentions on stopping anytime soon. Unless of course, I start "PASSING" feathers. LOL read more

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Chick fil a is always A one services but their food is okay. The french fries aren't that good. Too salt or soggie

I travel extensively, dine at many chic fils's. 2-3 times every week. Rewards member. This is by far the rudest location I have ever been to. Here at 12:10 wed lunch. The lady at the counter acted as if we were all a bother. I was 3rd in line , she was equally rude to all 3. I will not come back to this location again. Ordered a Cobb salad & tea. Tough order to fill I assume. Shame you can't do "zero" stars. You must add 1 to post. read more

Worst chick-fil-a I've ever been tooo!! Walked through the door and nobody greeted us. Three people in line. One cashier. After a few mins another cashier comes out. Everybody looked like they were miserable to be there. Finally get to order. I ask for the nugget meal with the fries well done. The lady tells me they don't do that. Well that's funny cause I always order that and it's never an issue. They were out of large cups, yet charged us for a large shake, which was in a medium cup. Then we had to wait at least 10 mins for the order. And I received no sauce with my nuggets. I didn't think it was possible for chick-fil-a to have bad service, but that was terrible. read more

The food is just amazing and I love it so much I can't even stop eating it if my dad would let me eat it every day

Who doesn't love the awesome service, efficiency, freshness, and deliciousness of breakfast or lunch?!

Chick-fil-A never disappoints. Wherever you go, anywhere in the United States, there is a line to get it. That speaks volumes. This location in Metarie is good. The shitty city of New Orleans doesn't have even one location. This delicious food is not for pagans. Remember why they're closed on Sundays. Heavenly chicken...5/5 Stars. read more

This location is getting as bad as mc Donald's the ice cream machine is broke once a month and they haven't had fountain drinks in two weeks

Although the food was as expected the customer service this morning was horrible. Not sure what this was all about but can we say PETTY? We have the app and were cashing in on our free food. We ordered on the mobile app and went thru the drive thru. The app doesn't have an option for half lemonade/half sweet or Arnold Palmer so we selected half and half which I guess is half sweet tea and half unsweetened tea. But in the comments we indicated that we wanted an Arnold Palmer. In the past this has never been an issue and it shouldn't have been one today. When we got to the window the lady said we selected half and half so we had to get that and we would have to pay a difference for the AP. Ok fine no prob. Then she says we can't do it. Uhhhhh. ..I thought we just had to pay the difference? NoPe! Petty right? Then my friend forget to order hash browns so she runs inside to buy them taking her drink along with her. She gets the hash browns and takes a sip of her drink and realizes the half and half is disgusting so she approaches the counter to ask for a coke or something else. NoPe! Mr. Petty tells her you left you can't get a refill. The fact that the drink is unacceptable supercedes leaving. I don't know who's minding the store but Popeyes is down the street and their chicken sandwich supercedes Chic fil a's. So I'll just wait a few hours and start patronizing them where petty ain't a problem. read more

Very disappointed with Chick-fil-A today. I went through the drive-through yesterday to pick up a salad and a meal. When I got home, the chicken Cobb salad didn't have any cheese or corn and only three slices of egg. Considering it was lunchtime, I figured it was probably the worst time to call the store to talk to manager. I went back today with my receipt and I went inside to talk to the manager. The first manager told me I should've called the store bc they had three managers at that time. How was I supposed to know there're three managers working at one time at Chick-fil-A??? I told her I didn't know that bc I've never called Chick-fil-A in my life. Then I asked to talk to another manager. That manager said if he made an exception for me about the Cobb salad he would've had to make an exception for everyone. Didn't offer me a thing and said if I would've brought it back yesterday, he could've done something about it! I said to him in return, doesn't he know that there's a heatwave going through the United States??? There was no way I was beating the traffic on Veterans Memorial Blvd. with constriction, and trying to get back to Chick-fil-A in the heat!! I told him don't worry about it and I went straight to the register and ordered another one. Fyi, I noticed recently when I went to the location on Clearview Parkway, they were more than happy to put the extra pickles on the sandwich. Something else they don't do at the location on Veterans. The food is pretty consistent, but on this visit, very disappointing! read more

This Chick-fil-A is very well run, efficient, with quality staff with consistent and quick product output. The chicken isn't greasy and freshly made, and they have fresh flowers on the tables. I have witnessed the owner with his staff and he seems a very good, engaged, manager that staff seem excited to see. This store is very busy but cranks through the drive thru line with surprising efficiency. I'm not a big fast food fan, but this is an impressive operation. read more

This is probably the worst Chick-fil-a in Louisiana. They bought the smallest plot of land on Veterans (which is a VERY busy street.) The line is always backed out into Veterans. I've seen several wrecks almost occur. You can't do mobile pick-up/ordering because there's only one very small drive in and out. Once you're in, you're trapped. Don't go to this Chick-fil-a unless you have an hour to spare. I do highly recommend driving to the chick-fil-a in Elmwood! Driving there and back still saves you more time than waiting for this one. read more