It's frustrating how they meticulously charge for every item but forget to include everything ordered. How did they miss the sausage patty on my breakfast muffin when there were only three cars in the drive-thru? Now, despite already avoiding this place, I have to return for a remake within their specified time frame? When I asked for a later time, I was told it had to be during morning hours. Two stars because the team member was pleasant and attempted to resolve the issue, but the lack of flexibility, whether from management or company rules, in resolving it is disappointing. read more

WORST SERVICE EVER!!!!! Management was no help!!! Tried to give me coupons for the bad service!! No need to never coming back!!!

The people are nice , just need to practice with the fast service . I did drive thru and when I received my food at the window I was going to check that everything there. The girl told me that everything was there so I don't need to check . I guess to not hold up the line ? I checked in the parking lot , they forgot 3 biscuits lol So I went inside to get them . Last time it was the avocado dressing . So annoying . Make sure to check your food before driving away. read more

Sad sandwich... since when are tenders part of a chick-fil-a sandwich??? This $14 meal was not worth my time or money. read more

Chick-fil-A - My chick-fila sad sandwhich with no actual chicken breast sandwhich but two measley tenders. Very disappointing. - Fast Food Near Me - Menifee, California

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I went to visit the Chick-fil-A in Menifee today Victoria was cheerful and so helpful in the drive-through! We are so excited to try the new seasonal drink she recommended. Thank you, Victoria. read more

Chris and Hud did an amazing job helping me out with my pickup order keep up the good work

Extraordinary service! Kathy and John are the Super starts, making us feel at home. Best Mac and cheese in town. The music, the temperature, the cleanliness, and on can go everything was impeccable. Thank you for being there for us! read more

This is the worst Chick-fil-A I've ever been to. I have never ever had to check my bag to make sure I've gotten my full order until I have started visiting this Chick-fil-A. The food is always cold and I'm always missing something or have the wrong items. I requested a honey for my biscuit and I was given a grape jelly. The biscuit was very cold this morning. They take too long even if your order is pre-ordered read more

I got my number 4 egg bowl with bacon and there was barely any food in the bowl. Two small pieces of bacon and like two pieces of egg. I always go to the Chick-fil- a in Temecula and Murrieta, never have I received such little amount of food in the bowl. Disappointing. read more

Hi there! We just had the most pleasant experience at your place. We met one of your team members, LaDonna. She was kind, attentive, and friendly. She stole our hearts. 5 out of 5s! We will be visiting this place again just to see her!!!!!! read more

I placed a mobile order on 7/29 for my family and I and upon getting back home, realized a part of the meal was missing. I called and the staff reported the sandwich can be remade and asked if I would drive back. After driving back, I asked if I could be comped for having to make the return trip to which the staff denied my request. They were polite about the denial but I still feel like a mistake was made and should be compensated for such. read more

Every time I order through the drive thru there is an issue at this location. From forgetting whole meals of chicken strips and fries from my order to NEVER putting sauces with the order. Service from these kids seems like they've never been trained before, sodas are flat, sauces are missing, and food is missing multiple times. How can this be the third time in a month I've gotten no sauce with my order? I would rather drive to murrieta's chick fil a than risk going to my home town chick fil a. Dined inside twice and managers checked on us and everything was fine but whatever is wrong with the drive thru is why we have a chick fil a with two stars. read more

This location doesn't prioritize mobile orders. The other location has a separate line for cars picking up mobile orders. Like what's the point of encouraging people to order on the app if I still have to wait in line for people who are just barely ordering while my food gets cold and old Their drive thru is set up for multiple lanes but each time I've gone it's blocked off for single lane. Really stupid and inefficient read more

The food was over cooked. The chicken was tough and the fries were the bottom of the barre. This was the worst delivery of food we have ever had! 1/2 a star....just for delivery. read more

2.5 STARS IS GENEROUS CONSIDERING THE REVIEW HISTORY. HOW DOES CHICK-FIL-A GET LESS THAN 5 STARS TERRIBLE CUSTOMER SERVICE AND SOMEONE RUNNING THE LINE THAT HAS NO EXPERIENCE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I ordered the "new sandwiches", my mom's had a red alert with a sticker on the receipt. my mom's was grilled with bacon "ON THE SIDE" so apparently the $2.39 upcharge is for the bbq sauce, the bun, and the bacon. my mom's "RED FLAG" for the bacon on the side was noted on the screen as well as the receipt, and sticker was on the SANDWHICH , but there was no bacon. CLEARLY I'M NOT PAYING $2.39 MORE TO NOT GET WHAT I PAID FOR. I double check the bag 2 sandwhiches. we pull over and no bacon, so i go inside. explain the situation and hell yeah i want my $2.39 cents because what i got was the $7.99 grilled sandwhich with bbq sauce. the cashier calls the manager and is unable to refund the $2.39, so the entire SANDWHICH is refunded. I WAS NEVER GIVEN AN OPTION THE CASHIER JUST REFUNDED THAT SANDWHICH AND THEN ASKED TO THROW IT AWAY. THIS PLACE IS NOT WORTH THE TROUBLE. I TELL THE CASHIER: NO! WHAT IS MY MOM SUPPOSE TO EAT?????? The drive thru line was ridiculously long and the cashier had the nerve to ask if she could throw my mom's samdwhich away since it was refunded. wtfk, are u for real u fcked up my order, my mom is waiting in the car, i waited in a long driver thru line, and had to double check for your screw up, correct the overcharge for a crap job, stop eating to correct your mistake, drive back from where i parked, come inside correct your mistake, get rightly compensated, and u want to throw away my mom's sandwhich you screwed up on. Did you honestly expect me to give you another opportunity to make another sandwich, and make my mom's wait longer to eat because your team can't manage the line and follow directions. what is the point of a flag and sticker if the sticker isn't printed and crew has zero ability to circumnavigate life's woes. based on reviews this is a persitent problem. the audacity to ask to throw my sandwhich away after waiting in a long drive thru line because your team screwed up is absolutely astonishing. no i do not want my mother waiting to eat her sandwhich waiting a minute longet nor do i want to reward you with compensation a second time for physically stealing 40 minutes of my time because service is compromised with inept children being led by an incompetent manager who shrugged it off as a computer glitch that failed to print a second sticker. The attending cashier was unable to complete the task assigned by her manager to refund the difference of $2.39, so the entire sandwhich was refunded. the sense of entitlement, lack of training, and inability to deliver customer service is prevalent and pervasive. your service sucks and is a reflection of privileged brats, who can't read, can't problems solve, and definitely have no business in customer service. read more

Came in tonight and was served nearly cold chicken, that tasted like it had been sitting for a long time. The nuggets were hard and even looked old and dry on the inside. Believe me, I LOVE Chick-fil-A and in all my years of going to different Chick-fil-A locations, this has never happened to us before. Even my young son asked why his nuggets were hard and cold. This should not be happening especially with the recent price increases of your meals, your customers should at the very least be getting hot food. There are also mice walking all around outside the building. read more

The staff members were nice and attentive but unfortunately I guess the staff that was preparing meals did not get the memo I was hoping to enjoy this location since we now finally have one so close to home I had absolutely no problem with waiting as long as the food would be served correct and hot and after work all I wanted was a decent chicken sandwich and did not get that the chicken and bun were completely burnt dry no condiment or cheese, I understand the traffic and overflow of orders can be a bit overwhelming but they do not seem to be under staffed and with such a simple order I expected better unfortunately I will not come again. read more

I am very disappointed. I absolutely love Chick-fil-A and I was excited to one a little closer to my home...... however this location falls seriously short of their usual customer service standards. There was only two cashiers on during lunch rush. They did not greet anyone or say "my pleasure" to anyone. There were employees standing around behind the cashiers just talking. The guy that took my order walked away from the register to deliver a drink to a table. Even tho I had table marker and it was very clear in bold print on my receipt the lady walked my tray to the middle of the restaurant and started yelling my name. I know it a new location but think some training is very much needed. On a positive note.... the food was delicious as usual. read more

I've been here multiple times management is too young they have the absolute worst customer service I've ever experienced at a chic-fil-A. And I think it's just because management is a peer. read more

No matter what I do my order is always messed up! I always explain to the employees and show them my receipt but they say it's always my fault! So much for "good customer service". The food is always well, but they made me wait for 30 mins while the police walked in and got there food ASAP! didni mention we got the same thing? Screw this place and everyone who works there! read more

Very welcoming. Super friendly staff. Rolled through to a midweek car show going on.

They got our order wrong and forgot the main item we ordered so sad. The food was not good made my stomach hurt immediately after, and the next day. I love chickfila so much but the location was not it. read more

Love this place! Got the grilled chicken and a spicy chicken best service with a smile from Dani and Lala! read more

Chick-fil-A - Grilled chicken and Spicy Chicken Delux - Fast Food Near Me - Menifee, California

I ordered grilled chicken nuggets and when I got home I have deep fried nuggets. This was very upsetting seeing how I am on a specific diet. The staff seem more concerned about chitchatting with people than getting orders right. read more

Bad experience today. I ordered online ahead of time for breakfast and my order was canceled by the girl in the drive through line. I understand the reason, but once they "canceled" the order their hospitality died with the meal too. Noticed how quick their personality changed. On top of that they never canceled the order. I had to cancel it myself on the app, making me wonder if I was able to get my food to begin with because they said I was good to go but never confirmed with me the cancellation. On top of that they never allowed me to have the option to order anything else. There were no cars in the drive through for them to just want to leave ASAP. read more

I headed to the Chic-fil-A in Menifee, excited since it's just a 5-minute drive. I placed a mobile order for pickup but had to return my kale crunch salad because the container was barely filled, almost like someone had already eaten from it. I've ordered this salad many times before, and it's usually full at the Murrieta CFA. The staff remade it, but claimed that the first empty container was standard because they measure by weight. I won't be returning! read more

I didn't know they had built a chick in my city. This is only the second time I've eaten chick fil a and it was delicious. I have to eat here more often read more

I placed a mobile order for a grilled chicken club and they completely messed up my sandwich. They used a plain bun and there was no bacon on my sandwich. read more

Chick-fil-A in Murrieta is great. There fast and always have the food fresh. Sometimes there parking lot can be dumb but that's okay. Anyways, onto this Menifee Chick-fil-A. The parking lot was designed by someone with extremely Low IQ. It's crazy but all my Menifee's parking lots are really really extremely poorly designed. I can only assume that it's the same construction company because of how dumb their patterns are. read more

What's the point in ordering what you want and not getting it. The drive thru is becoming a joke. Asking people to move up because they are too slow to give me my order and then not giving me what I asked for. read more

I gave it 5 stars because I'm grateful theirs a chick-fil-A in menifee. I know that they all need training and that comes in time. Our food is always nice and hot and the kids are friendly when they take our order and give us our food. read more

Such a disappointment this chik fil a is becoming. They just opened up and I've been there 3 times and the food is just not worth it. This last visit I ordered a chicken biscuit with large hash browns and a sausage egg and cheese biscuit. There was only 1 person in front of me in the walk thru and I believe they forgot about my order because 16 minutes later I had to walk back up to the counter and ask for my food. The cashier was polite and apologized and said they were working on my 3 items order. It took Almost 20 minutes total just to get my items and to make it worse I bit into the chicken biscuit and bit into grizzle. Not once not twice but 3 separate bites and each bite had grizzle in it. I tossed the biscuit and will not go back. Thanks Menifee for screwing up my favorite chain....back to Murrieta or Temecula locations for me ... read more

Never fails always a great place to eat and now with the Car Shows and events they have it going on!!!

Food good managers bad. Okay so we all know fast food attracts social outcasts as employees. Chick-fil-a seems to have their own special type. My nephew is one been there done that twice. They are encouraged to call work their family and jump into zippy cooperation and starry eyes. The biggest kiss ups get put in manager spots and use their pretty much false confidence to give out iffy instruction. I have seen this scolding and insulting as customer. This location seems just the same. Clumsy managers making employees uncomfortable but scared to peep. Chick-fil-a head office management you are rewarding the wrong things. read more

Service is horrible! The managers and directors are horrible. Orders get messed up all the time due to the fact to many young employees talking and not doing there jobs right . I work hard for my money and to get short changed on the order and have to go all the way back to not get when gas is still high to not get it resolved the right way . read more

So usually I go to the Chic-fil-A in Murrieta but this one is a little closer. Since my wife and I are seniors, we always ask for the free senior drink with our meal. We did the same here at Manafee but were only allowed one senior drink for the two of us. So I asked the cashier if my wife and I came in and each ordered separately would we each get a free senior drink and she said that one free senior drink per order that was the rule. I know this is petty, but these petty things build up and I guess I will go back to Murrieta. Sometime ask me to tell you about the Mexican restaurant we no longer go to because they charge for a second basket of chips. By the way, they went out of business. read more

Christine Madison jewel Izzy all 5star assistants...great drive thru service. Our first time at this location

I love Chick-fil-a. Just not this one. I've been 2x now, it cost $65 to feed my family of 4. Both times we didn't receive any sauces we requested. We didn't get a receipt on either occasion either (I use for app points). $130 on 2 meals that didn't have the best part (sauces). I won't return to this location. I understand you're new but this is way too much money to spend to be disappointed. read more

How can a chain restaurant be so bad? Cold, soggy waffle fries, the chicken strips, also cold, had a weird aftertaste. Not very friendly service and lots of employees just hanging out. Why are most of Menifee's restaurants so bad? Sorry, Chick-fil-A, it was not my pleasure to eat your gross food. read more

We went during the weekend and it was busy. The inside line was long, but it went quick. Cashiers were still being trained, but they did well. Our food was perfect. Salad and nuggets were perfect. We will be returning for sure. read more