A good representation of the franchise. The dining room was clean and tidy and I received a friendly greeting from the cashier. My meal was quickly delivered and the food items were of the expected quality. We had the deluxe spicy chicken sandwich, nuggets, and the peach milkshake. read more

Order taken quickly and efficiently! Spilled a bit of my Starbucks in the car and asked for some extra napkins. Jessika was so helpful and even handed me wet wipes! How refreshing read more

Best chic fil A in the area. Drive thru is fast and food is consistent. Not sure what is driving these low ratings. But sure, let's gatekeep. I'll keep going. read more

This location consistently serves the tiniest, most pathetic sized chicken breasts I've ever seen. Shrinkflation exists but this place has taken it to another level. The filet is basically the same size as 2 nuggets. read more

Chick-fil-A - Tiny chicken biscuit - Fast Food Near Me - Marietta, Georgia

I have been going to this Chick-fil-A for years before the renovation & after. The employees are top-rate. Always helpful, respectful & remembers me. I mostly use the drive-thru & it is always moving. I recommend this restaurant. read more

Always get my order wrong. Told them about it and they still got my order wrong. Last time coming here

More people need to review this restaurant because it deserves more than the rating it currently has. By far the best Chick-fil-A in Cobb county. Fresh food, intentional hospitality and fast service. Can't ask more from a Chick-fil-A! The restaurant has a unique layout and the dining room is always clean. No other Chick-fil-A I would visit than this one. I would pass by other ones to be there! read more

Ordered a large fry and this is what I got.... Disappointed for sure. They charged me to upsize my fry and still gave me the same amount as a medium. read more

Chick-fil-A - Large fry - Fast Food Near Me - Marietta, Georgia

This may be the worst Chick-fil-A in Marietta. One whole side is closed off and used for storage, so there is very little seating. Four and a half years post COVID you'd think they'd update it. The used to be playground is now used for storage. The food is at least better than it has been in a few years but the service is awful. I saw a mom with two young kids carrying multiple drinks and trying to find a place to sit. Instead of helping, a service member walked up to her to hand her a third drink and just stared at her until she took it. Didn't offer to help or anything. The only reason we return is because it's a convenient location. When we have time, I prefer to go out of my way to the Roswell Road location. read more

Chick-fil-A - Seating area turned into office / storage. - Fast Food Near Me - Marietta, Georgia

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The Atlanta Hawks have a HUGE Chick Fil A promotion at every home game for the past several years. If the opposing team misses two free throws consecutively, everyone gets a free Chick Fil A sandwich the next day. When I went to redeem it today they insinuated that their location wasn't participating. Then they told me if it was true it would show up on my App. Perhaps they were right. I've had their App for quite some time but nothing showed up. Perhaps it was an error on my part. I did show my ticket from the game. All I know is instead of just comping me a sandwich they took a hard stance. Congratulations Chick Fil A you saved a sandwich today, and lost a customer for life. There's way too many other options. read more

Cfa of Marietta, they have assistance at the drive in that take your order to expedite your service. Their breakfast bowls are excellent and the chicken biscuits are really exquisite. My grand kids love it and it makes me happy that they love it. read more

Multi-grain bun. I don't get the low reviews. I thought everyone did a great job. Very courteous service. Nice they have the multi-grain bun option for the Chic-fil-a sandwich. Fries always fantastic. No-sugar lemonade is a nice alternative. read more

This place delivered the MOST DISGUSTING fast food experience I have ever had. There were two DEAD FLIES in a container of fries. I do not know if there were more in the bottom because I was too disgusted and angry to look. I do not know if this was because of poorly managed conditions or because of kids doing disgusting things thinking it's funny. Regardless, the situation was reported to the Department of Public Health. The store allegedly has a 100 A rating by the DPH, which is a joke. That is laughable. I hope the DPH does a complete investigation by watching video of food preparation at that location. I would never recommend eating at this place. I will never go to another fast food establishment because I no longer trust others handling food. read more

Chick-fil-A - There are two dead flies in the fries. Disgusting! - Fast Food Near Me - Marietta, Georgia

This location is very well placed. We have never had a problem with this location getting our order correct. It stays busy and there is never a long wait. The people (even the teens who work there) are pleasant, which is sadly rare these days. Great location! read more

This is my favorite Chick-Fil-A. The speed and accuracy of the drive through are impeccable!!!! read more

Chick-fil-A - Chick-fil-A- Nuggets, Chick-fil-a sauce (the BEST ever) and a medium Chick-fil-a "Sunjoy" - Fast Food Near Me - Marietta, Georgia

I visited this location of Chick fil today to purchase lunch for my team. I purchased 7 lunches and the process seemed to be going well. The order was incomplete and the fries were cold. I was not given two drinks and 1 of my 8 piece nuggets were left off my order. I had to wait on my order and I should have made sure to check my bag but I was resting on CFA reputation for excellence. This is my second time coming to this location and being underwhelmed. I was charged for the nugget meal that was left off my order. How does this get rectified for me. Very disappointed! read more

I frequent this establishment and enjoy the food and service. Thank you for that. I utilize the drive through often and I am mindful of the handicap access point and cross walk. I do encounter the staff that encourage me to "move up" to block the handicap access point and cross walk. I do politely remind the staff that I don't want to block those areas. Every time the response from the employees is "Oh, it's OK". I take the time to remind them that it's NOT OK to block those areas. I understand that people either unknowingly or just don't care about providing access for your handicap customers, but to have your employee's openly encouraging this practice is not necessary. I often have to push my wheelchair bound relatives in these areas and only request some courtesy. read more

One Star again. In this phenomenally long line. While the employees in the drive-through that are taking orders are standing around laughing and talking to each other having a great time because the cars are so backed up they can't take any more orders This is the only location by my house but I swear I'm never coming here again until they start mobile ordering again this is absolutely ridiculous it's 8 o'clock on Monday night and the Is at an absolute stand steel cars wrapped around the building as usual read more

This was my first time going to Chick-fil-A and it was ok. The service was so-so at this location. The woman at the register ignored us when we were right in front of her,and asked for the next person. She was nicer once she took our order. The food is good, but not much different from other fast food chains. I do like the Chick-fil-A sauce and the fries are good. It's good if you're in a hurry. This location can handle a busy crowd. It was non-stop people the entire time I was there. read more

Thank you for supporting our veterans, we sincerely appreciate it! Your food and service are outstanding!

Worst Chick-fil-A we have ever been to. They have gotten rid of curbside pick up and any ability to order on the app ahead of time. This has extremely halted their wait times. Waited 30+ minutes in the drive thru for a simple breakfast burrito on a Wednesday morning. Won't be returning, even though this is the closest location to our home. We have given them several chances and the wait times are always astronomical. read more

Don't stop here, if I had of known. First sit in drive-through for 10 minutes. If you look at the photos they're taking orders of cars behind you just going through in the left lane. I'm used to a whole lot higher standards with Chick-fil-A. I pay with my debit card usually it's hands-free. The gentleman taking orders takes my card from me I told him I thought it was hands-free. With that point he drops my card picks my card up wipes it off on his pants legs and then inserted into his hand reader. Let me mention the guineas not wearing any gloves. His face mask is down under his chin. The best I know how to sum all this up is poor customer service soggy potatoes in a nasty sandwich I'm not gonna eat. I also ordered a 12 count chicken tender they as well or cold soggy in Greece like they've been sitting under a warmer for the last six hours. Just nasty. if you'd like Chick-fil-A for their standards don't use this one. Sat on hold for three minutes after all of this to try to get my food replaced. Somebody picked up the phone and said no manager available and hung up... If you like cold soggy Chick-fil-A this is your place. If you don't and you like to waste $15 go here. After posting my review Dan informed me that their health scores and 81. It also informed me that my exact issues is what they've been wrote up for soggy food not properly holding temperatures. Check reviews before spending your money. read more

Chick-fil-A - Sat on hold to try to get my food exchanged for three minutes after all of this. - Fast Food Near Me - Marietta, Georgia

Chick-fil-A on Dalllas Hwy in Marietta is the worst!! They now give you chicken scraps that you would find in the bottom of the fryer as opposed to chicken nuggets. read more

Chick-fil-A - What was advertised.. - Fast Food Near Me - Marietta, Georgia

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ok so we all love Chick-fil-A, but this location's service consistently seems to suffer. I've been going here for years, but it has gone downhill in service. The people are nice but the drive thru is always SO slow. I would advise you to NOT go through here around meal times because the line will be around the building and won't move very fast. The workers while nice are always generally pretty confused about their jobs. I have also had issues before with the temperature of my food, sometimes it's cold. I really hope the management fixes something because this location is convenient, but the service has been bad for a long time. read more

I love Chik-fil-A, but this location is the first I will never return to. It's closest to my work, but I will stop at the one on Windy Hill from now on. This location is slow service, difficult to get into, and has gotten my order wrong on several occasions. The last time I was told to pull up and my order would be ready in 3 minutes. Twelve minutes later I had to call the manager to be told it would be a few more minutes. Skip this location and save yourself the aggravation. read more

Where did I even start. My family has been patronizing this location for three years now as it's only a few blocks from our home. If I was to rate the combination of our visits with a grade it would be a F minus. Let's begin with the exterior. Why did the owner allow someone to raise the American Flag when it was frayed and tattered? Everyone working there should know better than that. Does this location not encourage employees to use the phrase, "my pleasure," because they don't. No big deal really besides the fact this is a corporate mandated requirement. Ordering....well 7 out of 10 orders on average are incorrect and that is not an exaggeration. No straws, no cookies, no cheese added, no sauces, no spoon for soup etc. I have called the store on numerous occasions, no answer! How is one even supposed to bring this to the proprietor's attention? I'm only getting started....I removed a #1 combo meal without the American cheese I ordered and paid for. Took my first bite, nothing but bread. Second bite the same. Removed the bun and there was at best two bites of chicken. This has NEVER happened to me at another location. Got home, called the store.....you guessed it....ring....ring....ring. Let me be clear, these are just a few of the real world examples that I have directly encountered. There are many many more. There is a chick Fila open within five miles of my place of employment. I have been going there for 20yrs. Only one single issue in the whole 20yrs. What was it, I'm sure you'd like to know. I went into the restaurant and walked up to the cashier. Her name was T-Dawg. Are you laughing yet? You should be. Let me spell that out for you again. T-DAWG! Let's be real, obviously that isn't her real name. I began placing my order. She cut me off numerous times to flirt with and yell back to a young man behind the food window. Very unprofessional. I simply gathered my food, asked for the owners information, and left. I called the number on his business card. He answered, but it sounded like he was in outer space. Well, as it turns out, he practically was. He was in China on a mission trip, and it was 2am in the morning. Did you read the part where I said he answered his phone?! Did you also put two and two together, that the information this owner has his employees provide is his direct cell phone number?! I apologized and informed him that I had no idea it was his cell phone and that he was out of the country. I informed him "that T-Dawg" was being unprofessional. He said, "who?" I let him know again that "T-Dawg" was acting up. He told me he doesn't have a T-Dawg working at his restaurant. I informed him that he does because that's what her name says. He said, and I quote " I'll call you right back, I have a call to make." Five minutes later my phone rang. It was the owner calling me from China.....yes, as in the country. He said." You couldn't do a U-turn and get back to that restaurant before that name tag is thrown away, the employee corrected, and this issue handled. He then said the next time I'm in the restaurant everything is on him for me and my whole family. I thanked him, but let him know to donate that act to a family in need and he assured me he would. What's the point/lesson here? Where and who is the owner at the Chick Fila restaurant located at: 2555 Dallas Hwy. SW Marietta, GA 30064 I'd like them to reach out to me. Let's talk. Provide me his contact information. I'll take time out of my day to inform him of what's really going on at his restaurant since clearly he isn't involved. read more

This is the worst Chick-Fil-A in the country! Always getting orders wrong and really slow and sometimes even rude (when calling to report a wrong order). I understand that in the Covid world that fast food establishments have suffered the most regarding employing good workers. However, this chick fil a was terrible even prior to Covid. We've emailed the owner multiple times and he just ignores. He clearly does not care about his customers nor does he care to live up to the chick fil a brand reputation as being the best in the industry. Wish I could escalate this location to corporate because they are not up to the chick fil a standard that you get accustomed to at every other location. Today when I went for some nuggets, they informed me they were out of nuggets, chicken strips and Mac n cheese. Never seen such a poorly run fast food restaurant. They really should have their franchise pulled. read more

Worst Chick-fil-a EVER. Seriously, I don't write reviews but I felt compelled to write this one and even filed a complaint with corporate. They are ridiculously slow and give you no good explanation as to why. And on top of being slow - they mess up your order EVERY time. Just don't even bother going here. read more

The food was delicious the chicken sandwich tasted a lot better than normal all the employees were super nice even though it was hard to get out it was worth it for the food. read more

I was helped by Avery an associate standing outside and he was more than helpful. Currently expecting and was craving their chicken tortilla soup and apparently that is seasonal. I was ready to pull off, he offered something else and I advised it was a pregnancy craving and Avery asked probing questions to try and figure out what I wanted and he suggested the chicken noodle soup with cheese to make it more creamy and it is delicious! Amazing customer service. read more

Chick-fil-A - Name tag - Fast Food Near Me - Marietta, Georgia

Love this chick-fil-a, food is always fresh but the trick is to go on the off times because the lines can be so long otherwise.

Don't go here unless you want below average cfa. I work at a cfa and know what the standards are and this location did not meet the expectations. The service and the second mile service was mediocre. I got the chicken minis and there was little to no honey butter on them. They were very dry. Overall experience was disappointing. read more

Normally I am impressed to buy Chick-fil-A's drive-thru experience but at this one I certainly had my slowest experience of that process. I don't know why it is, but even the way they handled both lanes seemed problematic and out of order. I know they can certainly be busy during the season, but other Chick-fil-A's get this right while this one gets it wrong. read more

The food was cold after the service was very slow. The ambiance is not good because it's so crowded you can't even sit down and enjoy your food with family and friends. They need major improvements with their drive thru process and their customer service attitude. read more

Yet another successful Daddy Daughter Valentines night at Chick-Fil-A! This is our second year going and while I am MUCH older than the other little girls running around there is something so special about having my Dad's undivided attention for an hour. As an adult, I savor every second of my time with him considering we both shut off our phones at the same time! This location is always packed but you would never know considering the staff is so professional. They bring food out to your table, give free refills, have theme nights for kids and adults who act like a kid (me!) and always treat you like gold. I could eat Chick-Fil-A every day and often find myself craving it more on Sundays! read more

Chick-fil-A - I need a straw for the ride home! - Fast Food Near Me - Marietta, Georgia

It's 2 pm and this is still the slowest chick-fil-a in Georgia

Long lines and messed up my order today - left out the CFA sandwich I waited so long for and paid for. If you are gonna be the slower, more expensive fast food option, at least get it right. Next to last meal of 2020, so, oh well.... read more

This chick Fila is the slowest with the worst service! Lines always so slow Consistently get our orders wrong Tonight waited 15 minutes in line only for them not to give us 2 of our 4 orders then stood in cold for another 10 minutes for them to charge me more & wait longer Love chick fila - I will drive to east end from now on they are efficient there read more

As a former employee at this location I should not have been surprised at the poor service. Much was missing from our order including 1 Lemonade, no honey mustard dressing for my wife's salad as requested. No straws, no forks for salads. Kids Ice Cream was melted for having been set out too long. read more

Don't waste your time here! Worst Chick-Fil-A in Atlanta. Always slow service and today while sitting in the drive through line from 6:00-6:11 we had an employee finally come out and said they open at 6:30 not 6:00 at this location. I asked when this started and he said today!‍ I will try to never go back to this location. It sucks because this location is close to my house!! read more