Best costumer service, staff was very friendly!!! manager exceeded our expectancy of service, Manger was very kind!

I was the last customer to walk in. The guys looked at me like, ( oh great one more to go) instead of saying we are closed they took my order. That one manager working this shift was awesome and really was nice and appreciative of me coming here instead of Whattaburger.. he is great and thank you five guys for having a great crew... five star service for sure... read more

This five guys made sure to prepare my order in a timely manner and did not skimp on anything! This is the five guys burger experience I am always looking for. read more

It's a Five Guys. I like Five Guys. This location is close and easy to get to for me. It is in a shopping center on Hwy 41. Plenty of parking. The place is bright and clean. The staff is friendly and "on the ball." My order has always been correct and served hot. I enjoy their large list of toppings that you can add to your burger. I usually get mine with mustard, ketchup, (fresh - not grilled) onions, and jalapeño peppers. read more

$24 for cheeseburger, small fry and a soft drink is outrageous! This is burger joint! Five Guys corporate best get a handle on their prices or customers will seek other options. Like most fast food places in metro Atlanta, all of them continue to raise prices too often. Today increases are not to cover higher costs, but to push price up to the point customers stop coming to the stores. Five Guys has succeeded and has reached that point. I've spent my last dollar in any Five Guys..... read more

Whats the point in placing an order when they get it wrong every time? ordered and payed for an extra patty that i didn't get. more than once. #clowns #unbanjeff #justiceforjeff read more

Prior to this visit one of my husband's favorite burger places was Five Guys. Tonight we walked up to the counter & both of our eyes widen when we saw the new higher prices on the board. Our order was called. Hubby returned to the table & proceeded to unloaded each of the burgers from the bag. He was shocked at the next discovery. Seems they no longer give you a bountiful serving of fries. This was officially the last straw or should I say the fry that broke the camel's back for us. We have accepted that restaurants costs have increased & they have to "pass it along," but this one set both of us off & will likely cost the business 2 loyal customer as a result. It's just a few fries, but sometimes that's all you have to look forward to on a crappy day. Not cool Five Guys...not cool!! read more

Five Guys - Seriously??? There was a time you could have had a steak dinner for two for this price. It's only hamburgers people! - Burgers Near Me - Acworth, Georgia

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You get what you pay for! Fresh, hot, made in front of my eyes! Worth every penny. I was craving a good cheeseburger and this was it. The service was fast and friendly. And really, who doesn't enjoy eating free peanuts while waiting for your food to cook? Super clean!!! read more

The burgers are always good. Customer service was good the place was clean. The French fries were soggy and not that good. This location is the most inconsistent with the fries. I would come here more often if that wasn't the case. read more

What the fuck kind of establishment is this? I order a bacon burger...which by my knowledge of the menu comes with NO CHEESE! What is my burger covered in? Fucking cheese. So I had to go Now this is normal Bc folks that work here aren't the brightest and can't follow basic directions and that's worldwide now...but I can't stand about this place and this night is this... The employees. The simple "I don't give a fuck" attitude is unreal here. The shift leader is on her AirPods WHILE WORKING which I can never fucking understand when it's a customer facing job. The cook out here unable to form a basic sentence when i return to the store. Stupid earring wearing ass little boy. There were ZERO customers in the store. How can anyone get an order wrong when THERES NOTHING GOING ON! Basically I wasted time, a lot of gas and a lot of energy on this 5 guys. With not one apology. Not a damn one. I want some kind of compensation for this. And I want all the employees fired. Especially the shift leader with her headphones in. 0 stars. read more

This is a great Five Guys. Have been here several times, and it's consistently good. But the prices have gotten out of control. Took a friend that did me a favor here for lunch last week. We each got a cheeseburger, shared a small fry, and I got a small drink (he got a glass of water - free). It was $35. So two burgers, small fry and a small soft drink for $35. That's ridiculous. I know prices are rising everywhere, and these individual franchises don't dictate prices, but that's simply insane. That said, the burgers and fries are always good - I just can't justify that price on a consistent basis. read more

I had to wait in a long line to find out that the shake machines are down. Nope! I hate wasting my time.

Best service ever love the staff they took care of me quick food was amazing great customer service

It's expensive, but it's otherwise terrific. It's a good Five Guys. If you know the chain, you know what to expect: menu items consist of hot dogs, hamburgers, grilled cheese, and fries. Throw on a list of all kinds of toppings, and you've pretty much exhausted the menu. I went for lunch on a weekday. The staff were friendly; the restaurant was clean. They have Coke Freestyle, which is a plus for me. Bathrooms were clean. It is expensive. I got fries and two sandwiches (and a drink), and my bill was just shy of $20. Almost $3 for a drink makes you want to get your money's worth. They were playing good music, too: I got to hear Aerosmith, Lynyrd Skynyrd, and Guns & Roses during my lunch. Hopefully you like classic rock. Great burgers, great staff, not-so-great price. The grilled cheese is very good, by the way; you wouldn't think of it since it's a burger joint, but the grilled cheese is an excellent choice. read more

Just wanted to start off with I love the customer service here and the food is always great and fresh. You can smell the grease when you walk in and it's an amazing smell. Managers will go out of their way to make you a regular and I love that it's something every restaurant needs. This review would have been 5 stars but for the past two times they have been stingy on the fries and it sucks so much because you pay 5+ dollars for the fries so they should have a good amount :(. read more

Five Guys - Regular Fries - Burgers Near Me - Acworth, Georgia

My family and I have frequented this location for years. In the past, the food has always been consistently fresh and hot. My wife and I stopped in two days ago to pick up double bacon cheeseburgers and an order of fries. My wife has celiac disease and she is always impressed with the care they take to prepare her order without gluten contamination. When we arrived there was one family eating in the restaurant and another person waiting for their order. There were at least 7 employees behind the counter. We placed our order and stood at a tall table waiting our food. They called out our number and gave us two bags containing our order. We started driving home and my wife opened the bag containing the fries. I grabbed a few fries and was shocked. The fries were limp and tasted like they had been sitting in the basket and were refried to heat them up (absolutely Gross). When you pay $36 ( including a tip) for 2 double bacon cheeseburgers and a regular order of fries, you expect top quality cooked to order food. I will not be back at this burger joint and suggest all of you consider other options for a good cheeseburger. read more

A double cheeseburger with toppings, a hot dog, one regular fries and one medium sprite came out to over $28! And they have the audacity to not only have a conspicuous tip jar right in front of you at the counter but if you pay by card you're hit up for a tip there too. I felt like I was at a Braves game! Yes the fries are delicious but they're becoming stingy with the amount. And though delicious, my burger was a greasy mess. At least my kid liked his hot dog but overall I felt robbed. I always considered this place a "once in a while" meal due to the unhealthiness (deliciousness) of the food, but I refuse to be overcharged like this in the future. (Same reason I no longer eat at Zaxbys either..) One more thing; having to listen to your gen Z aged kitchen staff yelling and carrying on isn't "exciting atmosphere" it's just annoying. Goodbye Five Guys. read more

I go to this 5-guys often, and unlike a lot of other places - they are delicious and CONSISTENT. I can always count on friendly service and an accurate order. I t don't like salt on my fries - and I always get what I order - Accurate, complete, and consistent - great tasting and no stomach aches (no filler, never too much salt). Great job!!! read more

Food is really good for a decent burger but they are proud of their prices $34 for 2 burgers, 1 fry and 2 drinks

what happened to the burgers! cold tasteless patty, cold fake cheese! McDonalds is better. Please get back to making hot, steamy, melted cheese burgers if you are going to charge such prices. It's Saturday afternoon and the place is empty it's because the burgers have gone DOWN HILL. The saving grace is that the people are great, fries hot and salt. So, just go for the fries. Two small burgers with fries, one soda and one water $40. read more

Asked for a bacon burger with no cheese .I expressed no cheese with the order! Of course it came with cheese . Went up to the counter to get a freshly cooked hamburger / fries and the gentleman said I'll see about the fries in a sarcastic tone . I like to eat both items together ( the fries were actually not hot ) . The Manager got involved and accused me of being rude and so I asked for refund . She then promptly got on the phone while I was sitting there ( i had to wait for my wife to eat her burger ) complaining to someone about me in a loud voice so whole restaurant could hear her ! Not cool read more

The burgers are made to order fresh. They do cost 2x as much as everywhere else but do taste good. Pro-Tip: always order a small fry unless you have a group of 12, they will give you a small fry and then dump a large into the bag. They do offer real sweet tea! The complementary peanuts are a nice touch. read more

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Always excellent will order no matter how much it cost....love how they go overboard on the fried

Used to be our fav burger joint, as others have stated. But it has gone down hill lately. Won't be back. :(

$8+ for a little cheeseburger that had no seasoning or flavor whatsoever is pathetic. I could've gotten a double cheeseburger from McDonald's for .99 that tastes 99% better. Heck, I'll take A few Krystal burgers over this place. read more

When there today around 1:15 pm for lunch and found it "Closed for Remodeling ". Hope this is temporary.

First time visit here and was pleasantly surprised with the food. Fries, hotdogs and burgers were some of the best we have ever had. Sweet Tea awesome! The only negative is the pricing, a bit pricey! read more

Five Guys is a great place to take the kids. The prices are fair; the food is ALWAYS fresh; and the service is great!! They have little burgers, regular burgers, and hot dogs. A regular size fries is enough for 2; a large is big enough for most families of 4. This is one place that is committed to the community and has lots of fund raising nights to help give back. read more

I would have to agree with Jeremy's review. I had heard a lot of great things about this place before I tried it. Afterwards, I left thinking that I had just paid a fair sum of money for something that would have cost me about $3 to make at home. The burgers taste like and look like something that you can get a pound of ground beef and make at home and they would probably be much tastier and a lot juicier. I will give them the kudos that they deserve for their fries. They give you a TON of fries and they taste good, but they still dont make up for their lackluster burgers and their occasionally detached staff. read more

Seriously, I wouldn't bother .I bought a cheeseburger small fries and a small drink .it cost 14.00 !!!!!!! I will not be coming back I suggest you go any place other than here read more

I had high hopes for this place considering the sign even boasts "famous" almost like Famous Dave's BBQ, oddly enough, Five Guys was the same disappointment. The menus offers burgers, hot dogs and fries...that's it. I was surprised to see there were not many options for toppings. I even turned to my boyfriend and said "this is it?" There wasn't even a choice for different cheeses, how my burger is cooked (which is important!) or even different bun flavors. At least Fudruckers gives you options but this place, no. This only lead me to assume the burger itself was so amazing who needs toppings?! Extra charge for A1? That's a topping? I digress... I should have taken the peanuts offered at the door as a sign: now entering the zoo. Is this Romper Room or a burger place? I realize it is 1pm on a Saturday but there were so many unattended, crazy kids running around I thought I was at McDonalds. Attention parents: unless there is a golden arch on the front door or a dancing mouse, watch your kids! There was a Birthday party of 12 going on in the corner, a table of 6 young girls screaming with every breath and 2 women breast feeding in the corner. None of the "Mothers" seemed phased any of this was happening. I was mortified. Within 10 minutes our burgers were delivered. Thankfully we got a regular fry as there were literally enough fries to feed the bastard kids running around too. I got a double burger with cheese, "all the way" which means lettuce, tomatoes, ketchup, mustard, onions and pickles. The burger was messy and hard to handle but then again, it was a double! It was good, not the best but def not the worst. The hamburger itself was over cooked and very greasy which is why I guess they throw on the toppings hoping to drown out the actual burger. Overall, I was extremely underwhelmed. This only proves the fact that the good burgers in Atlanta, like the good BBQ, are hidden gems. Five Guys isn't one of them but hey, at least I got my birth control fix for the next ten years. read more

Not worth the price. There are some great semi-fast food burger joints in the area... BurgerFI, now Culvers, Bobby's, etc, where you get so much more so much less. The burgers are good, freshly cooked, and the staff is always quick and friendly. Just priced out of the market. read more

It was your basic five guys, nothing special. I went at a weird time so I didn't expect it to be packed and it wasn't but there were a good amount of people in there. Customer service was great and the food came out fast. As always the food was good. Fries were a little undercooked at times but other than that I was satisfied. read more

I am basing my stars on other fast food burger places...you have to compare apples to apples. Not a huge fan of their burgers...a little on the greasy side for me. I do like the fact that you get ANY topping for free, that is a big plus for me. But I don't go for the burgers...I go for the fries...the greasy, hand-cut, salty, spicy (I get Cajun), cholesterol-raising fries...a small order is enough for 4 people. That's it, plain and simple, it's all about the fries for me. Are they pommes frittes? Hell, no. but they are good ol' American French fries (!!). Also, every location I've been to has been friendly, clean, and has good health food scores. They also consistently have oh-so-excellent tea and huge lemon wedges...the tea puts me in sweet-tea heaven. read more

Jan 2015 - I was a Five Guys fan for years but that ceased in Dec 2014 (I had to bring this review over from Google as I forgot to post it to Yelp, sorry Yelpers!). Last week I had an issue with BurgerFi in Kennesaw, a BIG let down and that prompted us to give Five Guys in Acworth another try. I don't know if it's due to the holidays, staffing issues and the like, but the quality of the food served today was beyond sad. They switched their hot dog buns and served us a very large, stale roll. Bacon on the dawg? Small little chucks of what bacon should be? Really? The burgers have shrunk to a McDs size, and cooked until they're beyond recognition. They now have 3 sizes of fries and apparently, the medium fries are so small they don't even fill a 4oz water cup. That was probably for the best as they were mostly raw and dripping in grease. Hint: A fryer needs to be on to cook fries - that would be the little red light meaning the fryer is "on". This Five Guys is officially off my list of restaurants. I'm done. Dec 2014 - my once love of Five Guys is gone. I use to rant about Five Guys to anyone who would listen a few years ago as 4 of us could eat lunch for $25. That was the old days when covered wagons rolled across the plains... Wait a sec... that was actually in 2012. I swung buy earlier this month for a cheeseburger (2 patties), no fries, no drink, as I was in the middle of a yard work run to Home Depot. I handed the cashier $6 and was told, that's not enough. HUH? My bill with tax for a cheeseburger was almost $7! I'm going to give Wendy's another try when I want a fast cheeseburger. Goodbye Five Guys, it was a good run we had. I may stop in at the asking of one of my kids, but beyond that, when I feel like paying $7 for a cheeseburger I'll drag my kids to Burger Fi in downtown Kennesaw as I can wash down the price with a cold draft beer. read more

I have been to this location several times also I have ordered over the phone and driven and picked up .... not only is the order ready when promised but it is what I ordered done correctly nothing missing nothing messed up it's good and accurate and that's the reason YOU have earned my business I will eat with you because of the service I have received from the Team in Acworth oh and the quality of food is great as well !!!!!! Job Well Done Five Guys Acworth!!!!!!! read more

A decent burger place with toppings ordered a-la-cart style. They have 2 sizes, Regular and Little. Little is a handful and regular is basically 2 Little patties and is a beast. Regular costs about $5-6 and Little costs $4-5. Fries and drink are separate and can bring your total to about $10-11 for an order. TONS of fries are given when ordering the regular size and can be easily shared with 2 people. I would suggest getting the Cajun flavored fries. All in all not a bad place. The patties are fresh and made to order. Tastes home made and can be recreated at home. I would go here as a last resort if choosing places to eat because of the price. You can have better, but at least try them. read more

They treated us like regulars even though it was our first time. With a long and complicated order in front of us they did everything in their power to make our experience quick easy and painless. Excellent customer service read more

5 guys has pretty standard burgers like the critics have pointed out, but I think they're fair and the prices are pretty low. Plus, they don't up charge you for getting extras added to your burger like grilled mushrooms and onions. Plus, the hand cut bag full of fries they give you are awesome and excessive. read more

Didnt cook my uber food and said it was placed after they closed which is a lie cause it said 855 when the app said they have accepted the order and have started making it. The manager hung ip on me which wasn't pleasant. read more