Chick-fil-a is typically wonderful across the board. Yes, every location has its moments, but this Chick-fil-a is on point 98% of the time. I frequent this location for breakfast or lunch as I work in the area. The staff is always friendly, fast and efficient. My order has only been wrong 1 out of probably 100 times. Things happen, it's a busy time when I am there, so I don't take it personal. Anytime something isn't perfect, they fix it immediately. This location also offers a free breakfast item every Tuesday, just check their facebook post for the item each week! :) read more

Good evening Chick-fil-A Customer Care, I am writing to express my concern about an experience I had at your restaurant this morning. When I placed my order through the drive-thru speaker, I could hear employees laughing while taking my order, which made me feel uncomfortable and that my order was not being handled professionally. Unfortunately, my order was also prepared incorrectly. I specifically ordered a Diet Dr Pepper, but I was given a regular Dr Pepper instead. Because I rely on receiving the correct beverage, consuming the regular soda caused me to become very ill. I was extremely disappointed by this mistake and the impact it had on my health. After discovering the error, I called the restaurant to discuss the situation. Rather than receiving understanding or assistance, I felt that the manager was disrespectful and dismissive of my concerns. This response only added to my frustration. I would appreciate it if this matter could be reviewed and addressed. I hope steps can be taken to ensure orders are handled accurately and that customers are treated respectfully when concerns are raised. Due to this situation, I would not be visiting this location ever.. Thank you for your time and attention to this matter. I look forward to your response. (I didn't notice on a receipt until after I got sick that it was the wrong drink. I thought it was the food.) read more

Chick-fil-A - Receipt - Fast Food Near Me - Loganville, Georgia

First time at Loganville since the remodel. We have heard a lot of complaints but figured we would give them a try. Coming in we were greeted quickly by an employee in the dining room but not by the employee at the register. No problem we ordered from the table anyway. Food came out quick and hot. There was one issue. Didn't get my grilled nuggets but they quickly fixed the issue. Everyone was friendly. Food was good. We will be back. Monroe is our normal CFA. read more

Chick-fil-A - New dining room - Fast Food Near Me - Loganville, Georgia

Brand new and improved building for the Chik-Fil-A in Loganville. Obvious upgrade in features but similar issues still exist with traffic around that section of Atlanta Hwy. I was thinking a location change would have been the solution but that's neither here nor there. Still same great service with a pleasure, so not really much else to say in that regards. Keep doing y'all thing and the community will continue to support! read more

Chick-fil-A - Interior - Fast Food Near Me - Loganville, Georgia

I really don't eat Chick-fil-A but I will come get a Kale crisp salad all day everyday. I love the salad. I decided to see what the rave was about the pineapple dragon fruit lemonade. It's very sweet but good. Get it while it last. read more

Chick-fil-A - Kale Crunch Side - Fast Food Near Me - Loganville, Georgia

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They served me a molded sandwich that was dark underneath the batter. I opened up and this is what I saw. It was so disgusting I spit it out. My god if I kept eating without even noticing. I went to speak with manager. I gave him my sandwich for training purposes. He replaced it twice in sane visit. That day they just couldn't get it right. I just took the third sandwich and went on about my business. read more

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May have the slowest drive thru in the city. We'll below Chick-fil-A standards.Taco Bell may be slower but kot by much.

Staff is very rude. Food always comes out with something wrong. Sometimes you get lucky and you might get a good meal with the food is fresh and hot but they'll forget to give you salsa if you get it to go and if you go in the staff that take your order are very rude in rushy Monroe Chick-fil-A is by far the best Chick-fil-A read more

This location has been remodeled and STILL cannot get it together! Drive-thru staff has no clue. I ordered an 8 count nugget meal-that's it. I was (along with about 12 others) in line for 20 minutes! Orders were being delivered to cars at the back before those of us at the front. But the line couldn't clear because we were up front! Then workers were coming up to our cars asking for our names; what?? Management needs to train their staff how to work the drive-thru. And NO, this is not a one-time occurrence...ownership needs to fix this! read more

I decided to try them again after the remodel. EXTREMLY SLOW for no reason. I waited so long for my food and my fries are cold. I was expecting hot fries after that wait. I dislike that they don't have a mobile order line it's really no reason to do a mobile order. Also there is not an option for curbside at this location. I will continue to go out my way to snellville even though this location is 5 mins away from me. read more

I keep trying to go to this chickfila since it is close to me but it just keeps disappointing each time. I got this coffee and it is not edible. It is straight milk and syrup. read more

Chick-fil-A - Fast Food Near Me - Loganville, Georgia

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Continuous get ripped off at every Chick-fil-A with a half full large fry. Forgot the sauce with my wrap after I asked for it. read more

The service was so extremely slow, and you can't get out of the line. It was the worst drive thru experience I've ever had at Chic Fil A.

Lunchtime rush is always an event. Came through around 2pm and I must say, the is an imbalance here that I just can't put my finger on. To be so busy, they have many employees taking orders and walking orders out to cars but as you round the corner, you are completely stuck in the drive thru loop unless you find a sweet spot and know how to maneuver a car. Very busy and weird setup caused quite some trouble for many in my short time there. Had two macs (though I swore I said fries), but it was good aside from getting the bottom of the pan scraps. read more

Chick-fil-A - Mac & Cheese - Fast Food Near Me - Loganville, Georgia

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Disorganized and Frustrating Experience I think we've all been spoiled by the excellent customer service that Chick-fil-A is known for, which is why today's visit to the Loganville location was so disappointing. The drive-thru experience was a mess. The employee taking orders was doing her best, but it was painfully obvious that she hadn't been properly trained on how to use the tablet. I was repeatedly told that my app payment hadn't gone through, despite showing proof on my card multiple times. While everyone remained professional and polite, the overall experience was frustrating. Since the remodel, this location has felt completely disorganized--not the smooth, efficient operation we expect from Chick-fil-A. I certainly hope things improve, but until they do, I won't be returning. read more

The closing crew did an exceptional job in tending to my needs as a patron--making sure I had everything I needed and providing service polite and warm attitude. Everything was fast and tasty! Love them! read more

Service was great especially Ashley! She was so welcoming and helped me with my order. Everyone was so sweet and efficient. Food was made well too! read more

This is the worst cfa. They are probably the slowest in all of Georgia. Their order takers will skip you for in line for fun.

Drive thru lane is consistently slower than normal.... I ordered a spicy chicken sandwich via mobile app and it wasn't available when I got there....opted for the regular one, which was not even hot, but warm.... read more

My husband and I have been going here for several years on average once a week. He gets the regular sandwich and I get the grilled chicken nuggets. The last year or so the food quality has consistently gone down. The sandwich is still good, but size of the chicken breast never the same size. The nuggets are getting more and more unappealing. I like a little charred flavor, but the last 6 times they look like they were rolled in charcoal. Look at the picture. I keep hoping they will clean the grill, but it looks as if we might have to go the opposite direction on 78 to get Chick-fil-a from now on. The photo was my dinner last night! read more

Chick-fil-A - My grilled nuggets from 6/4/24 - Fast Food Near Me - Loganville, Georgia

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Horrible service, wrong orders multiple times. Kids working and just standing around.

Food was good. BBQ sauce very good. Workers where kind, and fixed there parking lot witch is better than the last time. Alot of people and nothing bad happend on the way in or out read more

Extremely slow service and each time I have gone I'm missing items or given the wrong item! Chuck-fil-a is my favorite but this location sucks!! read more

Bought a salad yesterday evening to enjoy for lunch today. How yummy, a nice juicy fly. read more

Chick-fil-A - Bought a salad yesterday evening to enjoy for lunch today. How yummy, a nice juicy fly. - Fast Food Near Me - Loganville, Georgia

Just went through the drive thru and part of my order included a Large Fry and the picture is what I received. I feel that if you go through the drive thru you will get significantly less than you do in person. read more

Chick-fil-A - "Large" Fry - Fast Food Near Me - Loganville, Georgia

OMG never would I think I leaving a bad review for the almighty Chick-fil-A. But this Location is HORRIBLE. I have had multiple bad experiences including wrong food, missing items, and cold food. 1/8/24 This time I ordered a combo and the Fries were Super cold. I advised them & asked for fresh fries, the worker handed me a brand new bag within 3 seconds. AND YES THEY WERE COLD TOO. I offered to WAIT on fresh fries even tho my tenders would get cold. I waited all of 1 minute & got handed another order of COLD FRIES, while the guy begind me complained abt his order as well. , this was my 4 BAD experience at this location. Loganville Chick-fil-A, Do better read more

This place has really gone downhill in the last 6 months. The staff couldn't care less, there is no control on the traffic flow so the line gets blocked. They bring you food while you are still in the line, it's not quicker, it just means that you have to continue sitting in line with your food getting cold. They used to be the premier chicken take away, the service is now better at the other three places in Loganville. read more

Aside from always being busy which I expect. I ordered a spicy chicken deluxe meal and my burger had no top bun read more

Chick-fil-A - Missing top bun - Fast Food Near Me - Loganville, Georgia

I love the crispy chicken sandwich and the service 10/10 and it's my go to fast food‍‍

Visited this location in Loganville and the general manager Edgar was not polite or inviting at all. He didn't greet the customers who didn't look like him. I understand it's Loganville but it is 2024 and there should be some accountability. The server Ellie who looked like Edgar was friendly in-spite of the leadership. read more

Will not be returning I'll drive further to the other Chick-fil-A's closer to the highway further up hwy78. My last visit should have been my last. After returning tonight I actually took time to leave a review before eating my nuggets as my fries are yet again not worthy and I asked for fresh fries. Just sad and very disappointing. I could think of better ways to throw money away. read more

Chick-fil-A - Supposedly fresh fries - Fast Food Near Me - Loganville, Georgia

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I left a review on google but will copy and paste it here since my experience is literally the same as everyone else's about this terrible location. Thought I'd give them a second chance plus I was in the area,BUT yet again they failed. The first time the service was terrible and the manager didn't help out at all. This time again terrible service. They forgot my chicken sandwich and took their time (10-15mins) getting my food and when I said they forgot they looked so annoyed and angry about it. I called the store and same manager MATTHEW answered and again didn't care and blew the whole thing off just said well did you get it oh good glad you got it. He's just the rudest person ever I hope he gets fired. This location sucks so much never coming to this one again! If you want a good chick fil a definitely go to Monroe and winder. I even called corporate and haven't received a call back about this location.... Again the managers name was Matthew terrible worker and I'm shocked he's a manager. Never will again be coming back to this horrible place. read more

The line was wrapped around the building, which is normal for Chick-fil-A. So we decided to dine in for the night upon entering the restaurant the workers were talking and playing behind the register. We did receive fast service however, the dining room was a mess. There was food thrown everywhere. Tables had not been clean. The floor had not been swept in the garbage it was piled up. I overheard one of the workers even say this place is a mess. A teenager came in today establishment to see her boyfriend that work there. They too, were hugging and kissing behind the register this is not appropriate for Chick-fil-A. It was not a pleasure to be there. read more

Chick-fil-A - The Chick-fil-A dining room. - Fast Food Near Me - Loganville, Georgia

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That's how I received my sandwich terrible service paying for a full sandwich and getting a sandwich with out one bread and cold I don't recommend this place guy taking the orders was rude . Shame on this business read more

Chick-fil-A - Spicy Deluxe Sandwich .. - Fast Food Near Me - Loganville, Georgia

This location has gone down hill the past year! Rude evening staff & management! Out of whipped cream and cherries for shakes and didn't seem to care or even apologize! Horrible representation of the company!! read more

I ordered a 2 medium mac and cheeses. and this a definitely a small... Fries were cold as well. Didn't even get the sauce we ordered. read more

Chick-fil-A - this is a "medium" mac and Mac & Cheese - Fast Food Near Me - Loganville, Georgia

This place would have received 5 stars from me if I only considered the great staff and food! I probably won't stop by this location ever again when passing through Loganville. The floors were very greasy in the dining area leading to the restrooms. The front of the restaurant emitted an unpleasant odor that we couldn't identify. The glass windows and doors were COVERED in greasy residue and fingerprints. Sorry. It just was not the usual, good ChickFila experience. read more

It really pains me to write this review. If I could give the staff/ management there less than one star I certainly would. I am a daily customer and have been bringing my family there for years. I recently visited this restaurant and unfortunately, my experience was far from satisfactory. One evening last week I visited the restaurant right before closing time, after placing my order and waiting in the drive thru line for 15 minutes, I was informed that the restaurant had run out of the frosted coffee I ordered and waited so long for. The male manager apologized and offered me a comped (free) frosted coffee during my next visit for the inconvenience, which I appreciated. However, when I came to collect my during the breakfast hours the staff (manager included) was incredibly rude and unprofessional. They even refused to honor what had been promised to me. I was treated with disrespect and felt very unwelcome. As a long term paying customer, I expect to be treated with basic decency. I understand that mistakes can happen, but the way that this situation was handled was extremely unacceptable.I will no longer visit this location and will do my best to inform others of my awful experience as well. I hope that the staff at this restaurant can improve their customer service skills and treat their customers with the respect they deserve. read more

Always fresh hot food. Great customer service. I prefer the drive thru . The only negative is the parking lot is small and there are a lot of cars trying for to get in and out. read more

Sadly, this day has come. I never thought I would refuse to come back to a Chick-fil-A location. Surprisingly now looking at this locations review status and it holds only two stars out of five, I understand why. I have lived in this area for over 25 years And it's always been a good location, but I've noticed this particular Loganville Chick-fil-A has slowly gone downhill with its service offering. It works to try to solve the congestion however, the sense of urgency seems to be limited at this location. Every time I try to get in the line, it always seems to get overly congested and gridlocked between the two entrances. Now I'm starting to see an issue where food is missing out of the bag that they did not put in the bag correctly, along with having to ask more than once for a receipt. Sadly, this day has come where I have to choose to drive to Snellville instead for Chick-fil-A. read more