"...When you're riding sixteen hours and there's nothing there to do; and you don't feel much like riding, you just wish the trip was through..." It wasn't sixteen hours, more like nine. As I tracked my way from New Orleans to my hometown. Many small adventures occur (not a "There and Back Again" journey), you've hit the last leg, where the world becomes so familiar that you can smell your grandad's biscuit's in the oven, gravy on the stove, and the stories you tell have such a vivid backdrop, that embellishment need not be questioned, still, all you really want is the day to come to an end. I had to buy paint at Home Depot. I had to guess whether my (wonderful, beautiful, breast cancer survivor!) aunt had dinner waiting. How bad...I wanted to just get home. There, next to the Hone Depot on Channel Parkway is Chic-fil-A. Well, I guess, I could stuff two meals down if need be (lucky my aunt had only made a smell meal). You gotta figure, it's fast food (not my thing), but South on Main didn't open till later, the Capital Grill was out of the question (driving all day!) and even Olive Garden was a stretch. I've been in this business a very long time. I...am not easily impressed (I know, I know, I write a lot of five star reviews!), but the kids (and believe me, they are kids!) here really, really, know what's up. The service, and manners of the young people that work here! The speed of operation! The cleanliness! The character! I was just blown away! I, to be honest, couldn't tell you what I ate, I was just watching the system, the smooth mechanism, and the oldest one working couldn't have been (but slightly) over drinking age. The people here take pride in what they are doing with grace under pressure (this is a very busy location). I don't know one Chick-fil-A from another, I guess the food is pretty much all the same (I really liked the Buffalo Sauce!!), but when it comes to customer service? There's a lot these kids could teach us all. Big Mahalo!!! "...later in the evening as you lie awake in bed with the echoes of the amplifiers ringin in your head, and you smoke the days last cigarette, remembering what she said...Here I am...on the road again..." read more

Chick-fil-A - Used as a fry dipping sauce...then I tried it on the sandwich. Aloha! - Fast Food Near Me - Little Rock, Arkansas

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Food was awesome, I had a chick-fil-a sandwich deluxe, service was nice, ask us if we wanted anything after eating. Had fun with my class there and enjoy our time together. I forgot to get my drink, but still was still so kind of them. read more

When we arrived for breakfast there were no other customers in line. We went to the front cashier area to place an order. We saw approximately 5 employees standing near the to-go window talking to each other. A couple of employees looked back at us but did not attempt to take our order. We waited a while and the employees continued to talk and glance on occasion at us. Eventually I leaned over the counter and asked if we could place an order for food. A female employee came over and said "of course". I've never been to a restaurant where the employees did not care to take our order. I like the food at Chick Fil A but I will never go back to this restaurant. read more

A bit of an odd experience. Christian music playing over the speakers?? Haha. I kind of just sat there and realized where I was..... rural America. food is greasy and just okay. Staff was friendly! the rest was..... fast food typical American drive thru .... not much to say read more

I stopped by today on my lunch break to retrieve a sandwich that was owed to me They had messed up my order so they told me I could come by ; just give them my name and they will write it down and look it up when I got to the drive-through the young man was very nice he kept apologizing and stated that he would do what he could to pull up My order he wasn't able to so he put in his his keypad when i go to the drive through window and told them what had happened I let them know that I had a complimentary sandwich coming They apologized for my inconvenience and and asked the manager (who was standing behind them getting orders together ) could they go ahead and get my order together he said very rudely what are we comping a sandwich for ? what is the problem ? The 2 young ladies LOOKED very frightened and didn't really want to express themselves I spoke up on their behalf and let them know loud enough for him to HEAR .....that my sandwich was messed up and and this was something they were doing to fix it for my inconvenience he hastily came over punched a few numbers into the computer cap kind of tossed the bag to the side and said" here!!! IT'S done now I doTE and sing the praises of excellent customer service from Chick-fil-A But I don't know where they pulled out Oscar the grouch cause he was horrible he had negative vibes throwing all through the place and Chick-fil-A is not known for that So unless he put on a good front to get this job the tall slim manager by the name of Eric needs an attitude adjustment read more

This Chick-fil-A has gone down hill. I've been about 5 times in the last month or so and each time the place was dirty, trays left on tables, staff was loud & not friendly. I'm disappointed to see this location not keep a standard. read more

Can you provide the order takers outside with a menu please! Good grief! You can't see the menu from five cats back! And the girl was very rude about it! read more

This is the slowest Chick-fil-A I've ever been to. I used to work at the one on McCain so I know what a busy CFA is. I can easily spend 20 mins in the drive thru on lunch, and about 10 mins in curbside during breakfast. Y'all need to step it up. Only good thing is the employees are nice and the food is good. read more

I absolutely adore chick fil a!!! It's my favorite place! I can't help it! The service is so fast and they haven't got an order wrong so far! They are the best and the food is fantastic! Highly recommend! read more

Where other chick fil a stores are good at offering speedy service, this is stores quality more than compensates for their longer wait time. I was in the drive thru for a total of 5 minutes. My fries were warm, perfectly salted and delicious. 10/10 read more

Chick-Fil-A is my go to for fast food. This location is always clean and the employees are polite, which keeps me coming back. If you dine inside, you will be checked on many times while enjoying your meal. This location is usually busy, however, their traffic flow helps with the wait time in line. Usually it isn't too long of a wait, but the lunch rush gets a little crazy! They could use someone to help direct cars in line, as some people drive aggressively and cut in line. I went here not too long ago with an order of four meals. When I got home, one of the meals was missing. I called this location and shared what happened, and the employees were so kind and helpful. They told me to come back within the next few days and I could get the meal replaced. I came back to get the replacement and the second time they forgot the sauce (lol)! Better sauce than actual food, but I am a big sauce fan. Overall, I have had great experiences at this location- you forget you are even eating fast food! read more

The staff is always friendly. The food is always good and I always get it fast. I could say this about any of their locations but this is the one I frequent most. Like many of their locations, this one is prone to waves of customers all at once and I'm amazed at how well they handle them. Oh, and they just put heaters and awnings over their drive-thru. read more

They always forget the correct sauces because the servers in the drive thru are too busy being rude cutting you off mid sentence to ask "would that be all?" after each few words you speak. Constantly get all the way home to see an incomplete order. By far the worst location in Little Rock due to that fact. read more

This used to be my favorite chick fil a location. Now the service is slow - it takes at least 15 minutes to get through the drive through. So frustrating read more

I have been to this location multiple times. The service has always been fast and my food was good previously but I go in today and the machine would not take my Apple Pay and the reaction I got was kind of like "well that sucks thanks anyway." Probably will not visit this location again. Chick Fil a should have the highest quality of customer service and this one didn't. read more

Don't care for a side of hate with my chicken and fries. Truly, it's damn delicious when your in a pinch, but when I eat I try to make it local, and when I eat fast food I support companies that don't openly promote hate. WWJD read more

lately it seems the details get lost in drive thru and pickup orders. Consistently, straws are missing, napkins and utensils on orders we have placed for soup, Mac and cheese and kale salads. This inevitably makes it impossible for us/kids to at our food in the car as planned. Extremely frustrating & will be going to our other chick fil a in town from now on. read more

So far everything i have gotten from here has been awesome!!! My favorite meal has to be the nuggets with honey mustard dipping sauce and waffle fries!! read more

I've always had an excellent experience at this Chic Fil A until today. I dealt with a "Team Lead" before I was "assisted" by Aaron. Aaron argued with me in front of a store full of people about my order, an order they clearly got wrong. Aaron then continued to tell me I was wrong and that there was nothing he can do to fix it. I ordered 12 individually wrapped warm cookies(which costs more and I was fine with), he gives me two 6 packs of stale cookies. He then takes those same cookies, wraps them, and hands them back to me after they were reheated. By far the worst customer service I've ever had and to have a "manager" argue with me and tell me I'm lying was hysterical. Can't believe their service has gotten this bad. Definitely will go to the Chik Fil A on the other side of town now and make sure it's not the same owner and operator. PS: Not saying don't eat Chic Fil a, we all know their food is delicious but Slim's isn't that bad and they don't treat their customers like crap and tell them they are lying to their face and in front of other customers. read more

Long line the first time I came through today. Should have took as a sign especially since there were no cars at the pickup window but everyone was backed up to place an order. Came back through and no receipt...and the smallest piece of chicken from Chick-fil-A. Not the usual for sure but then again I rarely come to this location. read more

Always liked this place until my daughter and I came for breakfast and she wanted chicken minis...found a hair embedded in it..took it back to counter and they returned within 3 seconds with a piece of chewed gum attached to bottom of box....manager gave me a $5 gift card but I spent more than that...staff and manager was incredibly rude... read more

I can go on and on the good things about Pleasant Ridge Chick-fil-A but I'll just keep it simple and say, I love y'all! Best service, food, fresh, friendly, etc. Thank y'all for staying consistent. I live down the street and work across the street so I probably stop by once a week. I appreciate the "treats" on the app and being able order online and having it ready and fresh. Love, love, love y'all! read more

Always delicious, always friendly, always fast and reliable chick fil a. Something you definitely miss when you're not in the south!

I come to this location a lot for breakfast on my way to work. The staff is always friendly and the drive thru is always long but goes pretty fast. The food is always hot and they get the order right. read more

this is my favorite place by far. good customer service, amazing food, and food comes out fast. the workers are very friendly and kind. love this place! read more

The lady that was at the cash register was awful I think she was a little slow and didn't understand what I was talking about

Very good breakfast and friendly staff. One of the better chick fil A's in little rock.

Went here for lunch today again. This is probably the best run restaurant business out there. Not only are they quick with your food, they are polite and they get the order right. This is our go to place with the kids!! read more

I live down the street from here and the service is always great. All employees greet you with a smile, the food gets to you fast, and I've never had a problem with undercooked food or poor service. Would definitely recommend this restaurant to anyone. read more