"MY PLEASURE!!" No really, it's my pleasure, too!!! Ever catch yourself saying this all day just because you were at Chick-fil-A? They have a special customer service and unique culture that carries through to the customer experience and it's awesome!! I love that they say this to each customer! Just a rainy day in Vegas, say what!!! I grabbed my favorite grilled chicken nuggets with honey mustard on the side which by the way this was an 8 piece. They are grilled with no seasoning or sauces added. Great value for the meat is real and pretty good juicy chicken and perfect for someone like me with allergies. I went to the drive thru and it was super easy and quick service!! The team inside at the window was amazing! Looks like they're having a pretty good day so far!! Located on Eastern /Ione just before St. Rose Parkway. read more

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I usually love Chick-fil-A, but today the fries were waaaay too salty. Just look at the picture--there was SO much salt on them! I mentioned it to the staff and asked if they could replace them, and they kindly gave me a new order of fries. I really appreciated that they tried to fix it, but unfortunately, the new fries were still way too salty. I don't mind a little seasoning, but this was honestly too much and made the fries difficult to eat. Management should definitely look into how much salt is being added to the fries and make sure the seasoning is being applied consistently. I normally love Chick-fil-A, so hopefully this was just a one-time issue and can be corrected. read more

Chick-fil-A - Look at the salt on the fries! - Fast Food Near Me - Las Vegas, Nevada

Did a carry out order for grilled nuggets and garden herb ranch. Order was ready and hot. Service was good and simple. I did a drive thru order. Drive thru was clean and no complaints! Thanks Chick Fil A! read more

Chick-fil-A - Grilled Nuggets - Fast Food Near Me - Las Vegas, Nevada

This place is clean and well staffed. Our food also came out quickly and everything was correct. I do think that CFA has figured out how to be one of the best fast food options out there. I love their chicken sandwiches but I'm not a big fan of their fries. I heard that some other locations in different states offer sweet potato fries and I really wish they offered them in NV. The kids who work here are so nice and really hard working. Great job CFA! read more

Chick-fil-A - Grilled chicken sandwich - Fast Food Near Me - Las Vegas, Nevada

Easy Door Dash order that is always correct! I love how I can add Chick-fil-A as a Double Dash to save delivery fees! So many side options from fries, salad, soup, fruit, and mac and cheese. Love the spicy and regular sandwiches that always taste moist. Nuggets are a must for my dogs! The vanilla iced coffee isn't too sweet with options to add extra vanilla creamer. Food is packed well and delivered hot! read more

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Chick-fil-A was super packed today. Although they were really busy the service continued to flow rapidly. The restaurant was clean, the customer service was friendly and there were no complaints when it came to the food. read more

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Shout out to the employee passing out milkshake samples in drive thru, tripped and knocked them over while coming to my window then didn't have the integrity to tell me he spilled it all over my car.... Nor did any of the other 5 employees I encountered after! TERRIBLE. read more

Chick-fil-A - Thanks for having me spend another $20 after on a car wash. Awesome service - Fast Food Near Me - Las Vegas, Nevada

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Nice cold spicy chicken sandwich.. really enjoyed that. I don't know what else could be said in that regard. read more

Decreasing quality over time A chicken sandwich with the toppings falling off 3 stars read more

Chick-fil-A - Fast Food Near Me - Las Vegas, Nevada

Ordered the berry parfait and got the following! Literally one strawberry cut up and 3 blueberries. What a sad display. read more

Chick-fil-A - The "berry" parfait. - Fast Food Near Me - Las Vegas, Nevada

I visited Chick-fil-A (Store #03687 on Eastern) on May 2, 2026, and had a bit of an unfortunate experience--but what really stood out was how the team handled it. After picking up my order and getting home, the bottom of the bag gave out as I grabbed it from my car. Everything fell onto the ground--my sandwiches, sides--and to top it off, I realized I was missing a brownie and that a drink had leaked, soaking the bag. I hadn't eaten all day, so I was definitely frustrated. I called the store right away and spoke with Kalena, who was incredibly kind and helpful. She took down my information and asked me to come back on Monday so they could make it right. When I returned Monday evening, I was helped by Crimson. She quickly found my information, handled everything professionally, and replaced my order without any hassle. I truly appreciate how both of them handled the situation. There was no arguing, no blame--just genuine care and great customer service. Accidents happen, but the way this team responded made all the difference. Big thank you to Elena and Crimson--you both were amazing. This location is a great example of how customer service should be done. Five stars all around! read more

Mariah has outstanding customer service; I love her customer service! Great food and ambiance!

Usually good here, but gave me 2 chicken sandwiches instead of the 3 I ordered in the drive thru last time. Bummed.

Owner response is false. There was no notice where the drive up line began, and no nothing visible/no notification anywhere that peanut oil was being used. read more

I always forget this place is closed on Sundays. I live close by, and after all my years in Vegas I finally tried their chicken sandwiches for the first time recently. Now the kids are constantly trying to get me to go, so I'm always peeking to see if the drive-thru line is short. I also end up picking up work lunch for my daughter here pretty often. The little hashbrowns at breakfast look so cute! I really need to try them one of these days. Fast-food prices are going up everywhere, but when I'm craving a chicken sandwich, this is definitely one of the first spots I think about stopping by. read more

Service was great. My chicken nuggets were a bit salty, so i didn't really enjoy it. there we no open tables, so we had to sit on a table that wasn't cleaned. read more

My food here 10 out of 10 However the reason for my review is the employee Jake in the dining area exceptional! He was cleaning the tables and chairs and yes cleaning not wiping, picking up trash, helping in the front bagging and passing out food. So polite read more

Horrible service from management...No help at all. Management seems to just try to get you out of the drive thru instead of helping or making you feel welcomed. read more

Every time I go, there always seems to be an issue with my order. The employees are polite but clearly not able to complete simple orders. No pickles, add cheese, it's really not that hard. It's extremely frustrating because the reason that people have certain requests isn't always because of preference, we have allergies. Beyond disappointed every time I go, won't be returning. read more

Starving!! Always my to go fast food. Great meals, tasty, delicious. And I always appreciate the service. It's great to see our youths providing great service, kind, friendly, courteous, professional! Drive through is smooth, fast, no complaints. Thank you Sofia for taking my order. And thank you Brittany for providing my order. You guys are the best!! read more

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Decided to get some breakfast to try the frosted coffee. It's very delicious. Niya took our order and was very friendly & welcoming! Great customer service! The drive through had no line so that's always nice. Their drive through & parking lot is always clean. read more

This was my first time trying out Chick-Fil-A. I'm more of a Raising Cane's person, but I was out shopping and was hungry and this place was close by when I searched food near me. The drive-thru line wasn't as packed as I was going to expect and it was moving quickly, so I chose that rather than going inside. Everybody here was super nice and seemed to be in a great mood, and their food looked really good! I ordered their original chicken sandwich meal, which came with their waffle fries. I also got myself a chocolate milkshake and a side of BBQ sauce for my fries. What I've noticed when I got up to the drive-thru window is that the food is all ready to go once the customer pulls up. I didn't take pictures of my food because I was so hungry and I ended up scarfing it down once I got home. The chicken sandwich was excellent and so were the waffle fries. The waffle fries tasted like they came fresh out of the oven. The chocolate milkshake was delicious, too. It tasted like it was made with real chocolate ice cream, topped with whipped cream and a cherry on top. Very good food and exceptional service! read more

Food was excellent! I love William. He was outstanding. Checked on me multiple times. Even brought us complementary mints and hand wipes. Will be back!!! read more

Chick-fil-A - William and his mints - Fast Food Near Me - Las Vegas, Nevada

So I came here for breakfast && the drive thru was not busy at all , super quick. The staff were super nice. && The pricing for the food, is refreshing! lol The food was definitely fresh! I order an egg white grilled sandwich it was good. If you make it a meal you get little hash brown nuggets, which were so good and crunchy! The only thing was that the sausage, egg and cheese biscuit was a little burn but still taste good. It's definitely a good place to go for breakfast on the go, I enjoyed it! read more

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Love this Chick-fil-A location! Service was top-notch and love how cozy it is inside. Also, love the aesthics of the season's packaging...cow print ;-) Today, we tried the Honey Pepper Pimento, fries and Peach Milkshake. read more

My wife ordered a chikflia combo and a 12 piece nugget in the drive thru. She received no nuggets and a jalepeno ranch grilled sandwich. She bought the nuggets for children who were very upset at not getting lunch. And her elderly father who cannot eat bacon, cheese, or jalepeno could not eat his lunch it either. It was a huge waste of time and money and no one got to eat today. The receipt on the bag had her order but nothing was what she ordered. This place is supposed to be all about service. I am so angry and every one is disappointed. read more

DO NOT USE DRIVE-THRU UNLESS YOU WANT: * horrible customer service * incompetent employees * your food order wrong * and a manager that "covers-up" employees mistakes it's sad to see that chick-fil-a is now allowing poor customer service like all the other drive thru places. read more

Terrible location. Worst service I've ever had at a Chick-fil-A. Food came out salty beyond belief and they wouldn't exchange the breakfast chicken biscuit after I complained. I would've been better off talking to the wall, as the employee showed zero concern whatsoever and didn't seem to care. Don't come here because of food inconsistency and service issues. read more

Most of the staff are pretty welcoming and kind, and the food here is great. Every Saturday morning when I come for breakfast, I encounter Lacey, one of your drive thru workers. She has like the biggest attitude and like gives me dirty looks whenever I come. She might just have a resting bitch face but like it's her tone. Every other worker seems enthusiastic and very approachable but every time I've came here so far, I try to avoid her by going into the other lane. She has like fuzzy black or dark brown hair and has glasses. Last encounter I've had, she legit like snatched my card - not even like carefully taking it out of my hand and it fell on the ground. read more

2 stars for the fact that they were polite, but I've been here 2x and both times they've messed up my order and given me cold sandwiches. This is not the chik-fil-a standard, and I won't be back to this location again. I feel one of the reasons people are loyal to CFA is their ability to get it right, and this one is lacking that. read more

DO NOT USE DRIVE-THRU UNLESS YOU WANT: * horrible customer service * incompetent employees * your food order wrong * and a manager that "covers-up" employees mistakes it's sad to see that chick-fil-a is now allowing poor customer service like all the other drive thru places. read more

Not the Chick-fil-A service I expected (Eastern location) Stopped by the Chick-fil-A on Eastern and went through the drive-thru for two combo meals. My drink order was simple: one regular lemonade and one diet lemonade. The order taker didn't repeat the order back to confirm, and when I pulled away I realized my "diet lemonade" was actually a Diet Dr Pepper. I called right away and spoke with Ashlyn. I wasn't trying to make a big deal--I just wanted the mistake corrected since it was their error. But her response felt cold and unhelpful: she said the only thing she could do was give me another drink next time I come in. The problem is this location isn't close to my house, so asking me to drive back another day just to replace a drink they got wrong isn't a real solution. Chick-fil-A usually has top-tier customer service, but this experience was the opposite. Between the incorrect drink, no order confirmation, and Ashlyn's lack of effort to make it right, I'm not coming back to this location. read more

The staff here seem incompetent. I kindly asked Kalena at the pick up window if they could double check my order because last time I had items missing when I got home and hungry kids. She responded that she "triple checked it", so I trusted her and drove off. Sure enough, TWO of our 8 count nuggets were missing. So ridiculous. read more

The service was so good! Vivian, who took our order, was super respectful and kind to us the whole time, even walking around making sure everything was good during our meal. At the end, she even offered us some free mints! Overall superb service! Thank you again to Vivian for making our experience more enjoyable. read more

I have to say, this chic fil a really stepped up their service. Dining in this location is almost giving a dine-in restaurant vibe!

Love coming to this location. Huge thanks to Ben A, always friendly and making sure I get the best service every time I come. He's always attentive and asking if I want a refill. Highly recommend. read more

So, I ordered from the app because we had a rough day following our AC going out and we wanted a nice, easy tasty reliably great meal. Our order was missing my entree , my son's entree, as well as my wife's salad dressing. The fries were stale and the salad was slimy and wilted, as pictured. I tried to call and get the missing items replaced or something, but got a machine... ok, it's busy as it's dinner time. I ended up using my rewards to order my son and my entree as well as a new salad and dressing... they arrived and fortunately the chicken is good, but the extra salad is wilted and slimy too. That sucks. I guess we should have just gone in... but that's lame to need to go in to get good food. read more

Chick-fil-A - Side Salad - Fast Food Near Me - Las Vegas, Nevada

I came here to redeem my gift card that I got as a gift. I went through the drive thru. It was nice how the workers took my order outside and also paid for it as well. I give props to the workers because it was hot out. Both staff members were super nice! They were quick to have my order ready and was super nice! They also have me all the different dipping sauces which I loved! I ordered the spicy deluxe chicken sandwich, chick fil a sandwich, macaroni and cheese, and waffle fries. All were delicious and cooked well! I will definitely be back for more! read more

Chick-fil-A - Fast Food Near Me - Las Vegas, Nevada

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This Chick fil a is closest to me so I frequent here at least once a month. The staff are always very friendly and the food is on point 90% of the time, occasionally I'll get fries that taste old. I feel like all Chick fil a's in town are busy, this being one of the busier stores so the drive thru is usually pretty packed but they get you through the line very quickly. read more

Chick-fil-A - Fast Food Near Me - Las Vegas, Nevada

This place is usually pretty decent but today was rough. The girl who took my order took my card and started gossiping to her coworker. The second she handed me my card back she turned her back to me and didn't say any closing remarks-I didn't even know if I was good to go or not. On top of that our Sprite was flat and our fries were half full and were mostly crumbs. For ordering two hours before closing time that's a little let down. read more