Their curbside is extremely slow I waited in line 30 minutes for one ice cream come I thought it wouldn't be long due to it was only one ice cream cone but it took forever. The girls that brought me the food were just yapping the whole time and walked so slow read more

How can driving to the drive thru lane become a maze? That's the least of my worries on this trip. Chick-fil-A take CARE of your employees! It's 100+ degrees outside and all you have to offer is a cold drink for them. How about a canopy, a fan with a mister, a neck cooling towel to get this heat and sun out of their face at the drive thru window. I'm in awe when I saw that and voiced my concerns to the employee out there. At a different location they didn't turn on overhead fans because the manager there said it's too loud to hear the customers. I was speechless when the employee told me that. The lack of empathy of your employees health in this heat is outrageous. read more

The drive tru line was to long I had to leave and then I took my son to McDonald's Im hope this nerve happens

The wait time for placing a pick up order is horrible. I came about two weeks ago and had to wait 15 min for my order. I clicked "I'm here" on the app, went to use the bathroom and wash my hands and my order still wasn't ready. I got an email offer that I'd get 50 bonus points for my app order with drive thru pick up. The line is so freaking long! And I've waited for 15 as of writing this review and I'm pretty sure I'll need to wait 5 more. Not even a free cookie for my wait. :/ Maybe have a line for just mobile orders. The service is lacking at all chick fil A's lately, not just this one. I have to make sure I check my order when before I didn't have to. Is it the training or the quality of your applicants? read more

Chick-fil-A - Fast Food Near Me - Laredo, Texas

I know you all don't exactly employ geniuses. But it would be nice if they could at least count to four... the ticket on the bag says 4 MD fries and I got two... I shouldn't have to double check my order after spending $40! The orders come out on several screens and receipts they literally stick to the bag. read more

Only because the service is excellent. If not I'd give it no stars. Just disappointed with the size of this sandwich. Where is quality control. This should not have passed as a chicken filet. Looks more like a strip and a half. read more

Chick-fil-A - This is not what a chicken sandwich should look like. Very disappointed how the size of the chicken fillet seems to be getting smaller - Fast Food Near Me - Laredo, Texas

Restaurant floors are filthy, service is slow. Tables need to be cleaned and station for napkins, straws, forks and knives is lacking supplies and is also dirty. Salt and Pepper shakers have a greasy film. It appears that staff showed up late and did not have time to clean dining area before they opened. read more

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I worked here back when I was 17 (my first real job) and i am now 26. I was able to see how the food was made and that is the reason why I love this place. Everything is made fresh. They squeeze the lemons and batter the chicken every single day. I have been complimented many times for my great customer service and it's all because I learned it from this amazing place! I live a little farther now but from all the chick-fil-a's in Laredo this is my favorite. read more

Chick-fil-A - Fast Food Near Me - Laredo, Texas

This is not the first time they mess up my order completely, yes they are busy but they have alot of people working they forgot my fries, then my salad on curb side I told them I was there to give it to me And they said no next time I get something free? How is that professional when I was saying I'm there I could wait and still no. I want more than just a free thing!!! Bad service and this was my go to place read more

Grabbed something for lunch on my way to work this morning. Very happy they actually have grilled chicken nuggets, an excellent alternative to the other guys fried battered nuggets. Also got a salad with fruit and grilled chicken in it as well. Staff taking my order at at the window were extremely friendly and courteous A+ for that. Entire order was less than $12 food was fresh and flavorful. Recommend for a good fast food meal that's healthy as well as budget conscious. read more

I had a market salad two weeks ago that was fresh and full of fruit chicken was nicely cut. Today I had a awful Market salad lettuce was black there was one tiny piece of strawberry 3 berries and a few apples. The chicken was mush! Not going there again for this order. read more

You have to love Chick-fil-A, especially if you have kids. We lvoe it and they are fmaily oriented, clean, and really want to cows to avoid the "chop-chop." read more

Chick-fil-A - It was good. - Fast Food Near Me - Laredo, Texas

Placed order for Curbside, 30 minutes later no order. Drive thru cars kept passing by. This comes to show that they only care about not building a line on the drive thru. I kept honking at employees and they would only turn and look at me but never approached me. This is not the first time this happens. I would stay away from this establishment read more

Went to this Chick-fil-a on Labor Day. Due to Covid-19 where, no one could go inside, the drive-thru line wrapped all the way around the restaurant. The food quality is always consistent. Got the Southwest Salad and a Spicy Chicken sandwich. Both were excellent and for the number of people in line the time in line was not as long as thought it might be. Good training is always shown by employees. They make you feel like you are their special guest! read more

I went to get Chick Ful A and the food was delicious.

I had to wait nearly 15 minutes for my food time come out ... but they gave us a free drink and cookies!!

Waited over 30 min for an order Via curbside. Kept seeing cars come and go. Kid kept bouncing around asking if what he has was my order. It wasn't. I repeatedly asked him to check on my order. He failed to do so. Asked why he was bouncing around instead of just matching order to curbside number. Said they have to cater to "flashers." If that's the case, why offer curbside numbers? Went to front and another one asked what my order was had to prove to him 3 times that I did order correctly. Another 10-15 min and I finally got my order. What makes this a 1 star is Mart Speer, the one responsible for this location responded to my complaint with a coupon for a free brownie and nothing else. I hate brownies and that doesn't tel me anything about how my future experience will be. I said I wasn't going and I'm not. My family had to experience this and they also refuse to go. This location and it's "leadership" is a joke. Laredo chooses to remain a failure. read more

Excellent service! Quick and very friendly! The restaurant and bathrooms are always very clean! One of the best Chick Fil A's Ive been too.

I LOVE the frosted Lemonade!! Also, the people here are ALWAYS super friendly (Except for that one girl... But we are allowed to have bad days) other than that, I love this place!!! They go above and beyond to serve you :) read more

Courteous all around and fast service, large order and everything was as ordered. Requested several extra items and I'm just amused feeding 6 and was drive thru like 7 mins. Thank you Chick-fil-A from a on the go mom!! read more

The reason I give it 4 stars its because my salad had very little chicken, I mean they do charge more than $7.00 and for just maybe one strip of chicken and the salad, it's not like they are running out of chicken!!!! Everything else was good as usual! Just that observation read more

The best chick-fil-a I have been to thus far. Fresh hot chicken that wasn't overly greasy, good fresh tomatoes and the best cookies and cream shake I've had in a while. read more

This Chick-fil-A has the best service I have ever had here in Laredo Tx.