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Chick-fil-A

1.0 (1 review)
Open • 8:00 am - 11:30 pm
Updated 2 months ago

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3 days ago

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Papa Johns Pizza - Here is the skimpy papa bowl

Papa Johns Pizza

2.0(15 reviews)
0.5 mi
•$

Trying to place an order is ridiculous. It took me over 25 minutes just to place an order (on the…read morephone!). The online app wouldn't put through the order so I called (That was an additional 15 minutes of getting bounced around). First, I had to give all of the delivery information to AI. Then, I was transferred to a team member and the phone cut in and out so badly, I only hope I placed my order correctly. I couldn't understand anything the team member was asking me. THEN, I was transferred back to AI to take all my payment information. When all was said and done, it said it would be 40 minutes for delivery so everyone's lunch at work will be late. Never again.

I have never received such bad service - ever!! $25 pizza. I have a front bay window with w/two…read morelarge, barking, annoying standard poodles. The dude at the store, Derek, was so disrespectful, and it's absurd that I live in a 1,000 ft house with Barky, two giant dogs, and the driver stated she knocked loudly and called. No. A fairy couldn't knock on my door w/out my dogs going batty (if you have one, you know). I was disrespected by "Derek" and told, basically, that I was wrong. He gave no resolution or apology and basically hung up." But, logically... WHY would I spend $25 AND tip on a pizza, not notice (nor my barky two dogs), and have to call to inquire about the delivery? I hadn't checked because I live with DOGS!! IMPLAUSIBLE. I contacted text support. Ridiculous and no point. I called customer support (this is how much time I spent because I've been in CS for 30 years, and wow...).I was rebuffed and treated poorly, and THEN was told the general manager would contact me today. I CALLED back today (after the timely manner I was given) and was told my complaint had been closed BY THE STORE manager!! No resolution, nothing except wasting 2 hours of my valuable time to resolve a horrible, wallet-draining, don't even think crappy describes the all-around experience with the staff AND that cold pizza. I'll go somewhere else forever and will sing it loudly about the BS situation. They don't deserve even to get a salary because all they do is foster an abusive customer relations situation. I have. Never. All around What's the point of Papa J's if a store can get feedback on a ticket and close it themselves? Pffft. Nice overseeing corporate and local store owners and managers. I HATE that it's located at a university, ETSU. I'm 56, but I'm sure if they're being an argumentative ass to me, I know they can ONLY stay in business because of desperate pizza hungry kids that UNFORTUNATELY make a horrible decision and choose a place that SUCKS, that does NOT appreciate their business, and apparently nor does MANAGEMENT or corporate.

Chick-fil-A - hotdogs - Updated October 2026

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