Omg, my first time here I did not have any expectations but when I went through the drive thru and a lady named Thy took my order, she was super sweet, kind, friendly, amazing, and definitely a 5 star employee. The food was delicious and I will come back again just for Thy! read more

Just ordered doordash for the family from here. The bag was sealed and the order should have come with 8 chick fil a sauces. Instead, it came with 0. This location messed up giving the correct sauces / sauce at all for me multiple times. read more

I have tried this Chick-fil-A on multiple occasions, both using the drive-thru and dining on the outdoor patio, and unfortunately the experience has been consistently unpleasant. There is a strong odor resembling urine and feces around the premises, particularly in the outdoor dining area. The smell is so noticeable that it makes it difficult to enjoy a meal outside. I have visited on different days, hoping it was a temporary issue, but the problem has persisted every time. I find it hard to believe that I'm the only customer noticing this. The food and service may be good, but the condition of the outdoor environment significantly impacts the overall experience. Until this issue is addressed, I will not be returning. read more

5-2-2026 OMG - I haven't been to a Chik-fil- A for awhile.. Well, today was definitely an experience. They had an actually person take my order, whom was very polite at the drive thru. Good for a minute. After that all went downhill. Well, while I drove up to the car in front of me. That driver had words with the driver already at the cashier window. It was a bunch of profanity. I got to the cashier and was given two bags and my frozen coffee. She states all are in the bags. I got home and of course the food was there. But of course no buffalo sauce. It's on my receipt 3. But to provide me 4 forks and no sauce. Really??? This was my first time at this location. Never again. This location wasn't even that busy. I might as well had driven to the one on Beach Blvd that I've been to. They always check the order at the window to make sure they got your oder correct. Waste of time...for was just OK grill chicken nuggets, kale salad , mac & cheese. with no sauce. Frozen coffee was the best thing. What upset me was the girl at the window states that everything are in the bags. Before I can check. Do Not trust here. It's a shame of customer service and this location might need security for some of the rude people in their drive thru read more

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Chick Fil A is the best company ever overall but this HB location? Not so much. I have been a few times and have never received good service. Employees are rude, nothing like the typical, kind and helpful CFA employees I have come across at other CFA locations. There are plenty of other places I can spend my money. I am done with this location. read more

I ordered through the app for delivery, and DoorDash is the third-party delivery service. My kids have "Lunch on the Lawn" at school today. The order arrived around 11:00 a.m., but one of my kids' full meals was missing. I called the Dasher, and I was told that he took everything Chick-fil-A gave him and that the order was sealed. I then called Chick-fil-A, and they told me they could remake the missing meal, but I would have to pick it up myself. Lunch on the Lawn started at 11:30 a.m., and it was already 11:25 a.m. at that point. There was absolutely no accountability or urgency from either side. I ordered delivery specifically so I wouldn't have to deal with this, and now I'm left scrambling at the last minute while my child is waiting for their meal. This was extremely frustrating and disappointing. read more

I come pretty often but I'm usually focused on the food but I think I know exactly who remembers me asking for my favorite Cobb salad toppings (thingies) since I always order the same things. The food is pretty consistent but it definitely means much more to be remembered. I forget your name since I always come starving and delirious. Thank you. read more

First time at this location and the service was terrible. I don't think the girls working the front window for the patio are suited for their roles. This was Tuesday, 8/4 around 6pm. The girl at the window messed up the customer's order in front of us. Then, we had to repeat our order to her three times. She had a bad attitude. I asked for a refill because my toddler spilled her drink. The other girl at the window acted like I was inconveniencing her by asking for a refill. They also told my husband, "Sorry, we can only do one thing at a time" when he asked for a straw. Then, we ordered a chocolate shake to go. While waiting, we witnessed the cashier mess up another customers order again. Then, they messed up our shake order and gave us vanilla instead of chocolate. Everyone makes mistakes but this was almost every order. A nice attitude goes a long way when mistakes are made. They had bad attitudes and I've never experienced such bad vibes at a Chick-Fil-A before. Usually the workers are very nice. Also, the patio was covered in trash. read more

Great experience walk up and drive thru no dine indoor option. Great outdoor seating, clear well kept area. Restrooms provided separately for Chick-fil-A Staff and the other froe customers. I order the breakfast biscuits chicken sandwich with hash browns and lemonade all delicious. My favorite was the kale salad it was fresh and lovely. Great to be outdoors the staff is friendly they even bring your order to you. read more

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My coworker ordered the chicken minis online yesterday & picked them up this morning for our work potluck. She said they were "SO NICE" there. Everyone she came across greeted her with a smile & their token phrases, "my pleasure"and "have a great day!" I was totally impressed by the great service that I decided to write a review on her behalf - she doesn't Yelp. She arrived to pick them up & was told they were just packing them up. They asked which sauces she'd like; she didn't know what folks would like, so she asked for a variety. They gave her a big box of different Chick Fil-A sauces plus hot sauce, mayo, ketchup, mustard, etc. - basically anything you can think of was in that box! Also, while she waited, she was offered a soda. Now THAT is service & this is someone who likes her job! Great service, Chick Fil-A... we'll be coming back here more often whenever we have potlucks! read more

The woman that took my order, had a great attitude and was friendly and helpful. There was a super long line both in the drive-through and the walk up. However, I got my food within one minute.! The reason why I am giving them a five stars is because of the little things. When I went to put the dressing on my salad, the package was already opened just enough so that it was easy for me to open it up. It was clear that they did this intentionally to make it easier for me. The other thing is that the staff is really on top of Cleaning. Somebody was cleaning off the tables as people were leaving, and another person was taking out the trash and making sure that everything was tidy. I love their Cobb salad. I do get the fried version but other than that it's healthy. read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Huntington Beach, California

We stopped by to grab dinner after a dental visit in the same plaza. The shopping center also conveniently includes an Amazon Fresh and Tesla supercharging station. I know I'm late to the party in discovering that this Chick-fil-A location does not have indoor seating. In chatting with an employee while waiting for our nuggets, she said it's the first OC walk up location. It was definitely our first time visiting a Chick-fil-A with this set up. read more

Drove by for lunch and saw the drive thru line and debated whether or not to go but ultimately turned into the drive thru. There's 2 lanes and one was empty! I was greeted by Anthony, who took my order. I appreciate his upbeat, positive attitude. I came by to get a sunjoy at the recs of some friends and he explained to me what it was. I had already gotten lunch elsewhere but wanted a drink and was happy Anthony helped me out with that! And my sunjoy was great! Perfect mixture of sweet ice tea and lemonade! read more

They switched from breakfast to lunch while I was waiting in line at least 10 minutes before breakfast ended. I asked them about it before I ordered and the worker ignored my question and just asked for my name. Extremely rude and inconsiderate. read more

Food was good one day delicious it was so good. I went back the next day. It was terrible burnt bun. Nothing about the pretzel bun was good. It was terrible. I ordered two pretzel bun and they gave me a regular and the pretzel bun. The original was just disgusting it greasy bun dry chicken. The bun was just like mushy. It was terrible if I didn't live so far and I was already home. I would've returned it. Service was OK not very friendly person. I took my order that was the third time I was there and I think it'll be my last time. read more

I placed my order online and presented to the pickup window. A worker was in front of me behind the window but I stood there with her not acknowledging me. I finally had to say I was there for my order pickup. Not friendly in the least. read more

I'm writing this as a Mom of two littles who frequent these restaurants! Every time we go to a different location it always takes forever no matter what time of day, everyone else just seems to have a slow drive-thru. This location however is always on it! I've never had a long wait and everyone is friendly as usual and the orders are always correct. I really appreciate an efficient drive-thru with kids so this location gets 5 stars! read more

Ordered via app. Drove to location as a family but the two teen boys walked up to pick up. They waited from 10:15 to 10:45 and I finally checked on them to see why it was taking so long. I was on speaker phone when they questioned the manager. She started screaming at them saying they never checked in which was a flat out lie since they'd asked for an update already. Then she said they could no longer make our order because breakfast was over. Then she proceeded to continue yelling aggressively at them so I came to the window to confront her. I initially thought maybe she just thought she could talk to teens like that but she then decided to start screaming at me in an uncontrollable rage. I've never seen such intense behavior over a fast food order. All of the employees were watching her as well as customers standing around so it drew a lot of attention. I asked her to refund it since she offered us nothing to resolve the situation. I was going to report this but decided to leave it alone until the other day when I was picking up food at the walk up window with my daughter and me saw her harassing and attacking a gentleman in the drive through. He left angry and screaming at her across the parking lot. He was yelling f you lady because he was so upset by the way she treated him. Stay away from this location and management. read more

I've been waiting for this Chick-Fil-A location to open, since the one off Beach/Edinger has always been a nightmare to get to, find parking, and get food. This location is owned by the same franchisee. The first thing you notice right off the bat is that there is no indoor seating at this location. There are two drive-thru lanes, and an outdoor patio - but no indoor seating. I imagine this makes cleaning easier at the end of the night, since you can just hose down all the tables/chairs, but like another reviewer mentioned - this also cuts down on employees going around to wipe down tables in between diners. The outdoor patio would be great if it wasn't so windy - there's a bit of shade, but not much. The day I ate here, it was windy, so I had to pick a spot that had a bit of a windguard so I could eat my food without it flying away. Another minus is that the pest control is a bit poor. I had no less than four ants that made its way onto my table while I was eating - one even made it into my bag. The wait wasn't as bad as the Beach/Edinger location - your order gets filled pretty quickly - but this was noticeable when my waffle fries weren't hot - but warm/borderline cold. There was a bit of a line already forming so I just dealt with it rather than try to get an exchange. Restrooms are located indoors (thank goodness they didn't resort to Port-a-potties) - but they had this nauseating chlorine/bleach smell to it. It reminded me of what Starbucks uses to clean their restrooms. There are two drive-thru lanes at this location, but I only saw one lane at use the entire time I was there, a little before the dinner rush started. read more

Chick-fil-A - Outdoor patio - Fast Food Near Me - Huntington Beach, California

Played the online app Moo game and scored a free brownie as the reward. This was the store that had brownies available for pick up today! Yay. Took awhile for them to fulfill the order, line was long during lunch. read more

This review is this low because I just drove through the drive through and first of all, the setup here is horrendous (this is not the first time I see this at one of their drive through either, they need to fire their architect). Then I finally get to the menu and there's a girl standing there alone with an iPad, it's pouring rain, it's cold and they couldn't come up with a better solution? Like, this is a multi-million dollar business that claims to be a wonderful place to work at... not from what I am seeing here. Build a frigging booth with a window, air conditioned, like every other drive through in America! Come on, even my taco place has one!! Okay, so then I go to the window (yes this time an actual one) to pick up my order and he hands me the soda, and turns around. I observe that he is trying to reach for something high up, by pulling on a cord. Finally the object comes down and it's a speaker. Mind you, my order is sitting there in front of him this entire time. Not satisfied, he proceeds to try to connect the speaker. After about three attempts, he looks down at the bag in front of him and finally grabs it and hands it over to me. I mean, this couldn't be more of a two-star review if it tried! read more

Chick-fil-A - Drive through where it leads to a window. The poor girl as on the other side of the restaurant, wet and shivering. Terrible! - Fast Food Near Me - Huntington Beach, California

Great service and staff members, Would definitely recommend coming here. Never get any of my orders wrong. Food is always warm and ready!

This was such a cute Chick-fil-A! They had outside seating! The food was nice and hot! The salad was fresh! Great service and refills on drinks! I love the outdoor heaters! read more

Chick-fil-A - Chick-fil-A Nuggets 8 count with a Chick-fil-A Waffle Potato Fries and sweet tea! - Fast Food Near Me - Huntington Beach, California

Paid $8.23 for what I thought would be a Chicken, egg & cheese biscuit with Hash browns. When I got home, I had the Hash browns & only a Biscuit/egg sandwich. Where did the CHICKEN & CHEESE go?!?!?! Lack of quality control & there was no one in the drive thru at approx 9 AM, so can't blame the crowds! read more

I ordered a ranch Jalapeño and it was over fried and dry! I ordered a strawberry Shake and I got a Wilted Vanilla shake. When returned the shake, she was still denying that she gave me the wrong shake! Finally, she loudly gave me a card refund to receive in 3 days! Terrible staff and horrible food that made me sick! I will never go back! read more

I have been here a few times and I have to say I'm very disappointed. The customer service here sucks. The last couple times that I went here, I was asked to wait. The last time the employees were just gossiping and had me wait 5 minutes or so. There were no other cars. Today, the employee had me wait about 5 minutes again because she didn't know how to use the system. When I made it to the window, the employees were all just standing around gossiping. Went again on 11/25 and my fries came half gone. read more

Chick-fil-A - I ordered large fries and this is what I get. Half the fries are missing. - Fast Food Near Me - Huntington Beach, California

I am writing to file a formal complaint regarding an unacceptable experience I had at your Chick-fil-A location on Tuesday, August 5, at approximately 8:35 PM. An employee named Leslie, who was working the drive-thru window at the time (with black hair styled in two pink ponytails), displayed highly unprofessional and disrespectful behavior that directly violated the customer service standards your brand is known for. The incident included the following:     *    Leslie handed my food order to another customer, allowing their bare hands to touch my items before attempting to give it to me.     *    When I brought this to her attention, instead of correcting the issue with basic courtesy, she responded with a rude attitude and visible disrespect.     *    She also mumbled slick, inappropriate remarks under her breath, clearly intended to be heard but not directly addressed to me -- an immature and unacceptable way to handle any situation, especially in front of customers. I informed the on-duty manager, but it was clear the concern wasn't taken seriously. That alone makes me question whether professionalism and customer care are a priority at this location. This kind of conduct is absolutely not in line with the values Chick-fil-A claims to uphold. Leslie's actions were unsanitary, dismissive, and hostile -- and someone like her should not be representing your brand in any capacity. If this is the type of employee being allowed to interact with the public, then whoever hired her and continues to tolerate this behavior should be held equally accountable. I expect to be contacted with a response on what corrective action will be taken. This should include a review of the security footage, retraining or removal of staff involved, and a proper apology for the unacceptable service I received. Thank you for your time and attention to this serious matter. I hope to see real accountability -- not just words. read more

Food was fresh and the people were super nice and helpful. The only thing that's different is it is an outside seating. Could be difficult during rain season. But great summer spot if you like Chick-fil-A. Close to the beach read more

This is my favorite Chick-fil-A location by far. Although it does not have an inside dining area, I still enjoy the outdoor seating since there are heaters and fans. The drive-thru is very efficient and quick. The team members are so kind and very helpful. Their customer service is amazing and it's what keeps me coming back here. The food tastes delicious, my order is always correct, and I always get service with a smile. Special thank you to everyone that works at this location! read more

Always skimping on the fries at this location. Jokes on me for coming back. Who owns this location? read more

Chick-fil-A - How is this a large fry? Sad day. - Fast Food Near Me - Huntington Beach, California

I was super excited for this chick fil a to open because my family loves chick fil a. However I was surprised to see this layout. They have a walk up window to order food and the seating area is all outside. No inside area except the bathrooms which has a code to use. It was a cloudy day so I didn't mind sitting outside. They service was good, they were nice however because we sat outside it didn't feel like anyone was coming by to wipe down tables or ask if we needed our drinks re-filled or trash taken. It was a little different than other chick fil as. Food was good, we got their at breakfast time so my kids loved the chicken minis. read more

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I used to come to this location often and was a big fan! However, I've noticed that this location really skimps on the sides. My large Mac and cheese is only about 60% full. This has happened to me multiple times. read more

Chick-fil-A - Mac & Cheese - Fast Food Near Me - Huntington Beach, California

We got the wrong order and Manager Jose made it right. We came back the next day and we got the food no charge. Thank you

Jonathan thank you!! Provided great customer service! Definitely showed hospitality. Will def be returning

Wait is alright but got nice service. Love the chicken sandwich but needs to have a dine in too. Plenty of spots to find though. read more

Chick-fil-A - Fast Food Near Me - Huntington Beach, California

I was eager to try a breakfast sandwich with quality chicken in it and opted for the bisquit combo that comes with a drink and hash browns. I used the app and it was ready when I got there. However, the sandwich was a bit too thick and heavy for me, plus it was hard to get my mouth around the whole thing. I mostly ate the chicken, which was decent, not greasy. The hash browns were fine and I enjoyed their version of an Arnold Palmer (ice tea and lemonade). A good spot to grab and go and the place is clean and efficient. read more

I love this chick fil a. It's the only one I frequent. My girlfriend and I recently came and received a special surprise ! We got glitter on our chicken tender YUMYY!! pink pony chicken tender for us! But I don't think that another customer would appreciate that surprise as much as we did read more

Chick-fil-A - pink pony chicken tender glitter surprise - Fast Food Near Me - Huntington Beach, California

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This is the second time I've gone to the Golden West and Warner location in order a spicy chicken sandwich and the bun literally was cold on the outside and only warm on the inside because the chicken was warm but not hot Supposed to be a steamed/heated bun as part of the sandwich versus two cold pieces of dough so that will be the last time I ever eat at Eat at any of their locations. Service at the order window was fine and friendly and the same at the window when I got my order, but all they have to do is have reasonably hot food so they have a complete breakdown from the kitchen to the drive-through window on timing with all the buzzers and bells that you hear going off inside these type of restaurants, you would think this would not happen people read more

This evening, 9/25 at around 6pm, my daughter went through the drive thru and ordered a total amount of about $60 dollars of food. When we got home we realized they had forgotten one of the sandwiches. (Not to mention, they did the exact same thing last week). So we then drove back and went to the pick up window and told the girl (dark hair and glasses) that they had forgotten a sandwich and handed her the receipt. She took it without saying anything and walked away. She came back, handed us a bag with the sandwich in it- still saying nothing. We then told her this same thing happened last week where the sandwich was forgotten, she proceeded to roll her eyes and said "sorry bout that ‍" and then walked away. Going to this chick fila was not my pleasure. read more

The food is great. The service is outstanding. All intelligent caring young people working here. They do a great job. Always a cool breeze at this location. read more