I am very satisfied with the overall experiences that I've had over the last several years. The food quality and service is consistent and excellent. I've never been inside but I frequently use the mobile check in for drive through. It's an amazing service and very convenient. My one and only bone to pick with this location is that you have to check the expiration date on the big sauces. I recently went to another location and ordered a milkshake. I quickly appreciated the size of cups and details (literally the cherry on top!) that this location puts into to deliver a great experience. read more

Chick-fil-A - Fast Food Near Me - Henderson, Nevada

My son had a volleyball game in the area and he choose Chuck fil A. Before I left work, I got on app and did a mobile thru order. It was my first time trying it and it worked great. I ordered 12 piece grilled nuggets with ranch and a chicken sandwich combo, Polynesian sauce with a Dr Pepper. I pulled into drive thru and went into Mobile thru line. I scanned the QR code and instructions told me to drive forward next to drive thru window. The order came out minutes later. It worked great. Drive thru/mobile thru was clean and tidy. No trash at all. They did forget one thing! A straw for my son's soda ‍. But my grilled nuggets and my son's chicken sandwich/fries were good. read more

Definitely getting too old to indulge fast food but this was one of my favorite chicken sandwiches and the Lemonade is sooo delicious!!! Drive thru sooo dusted in and fast!! Staff super friendly as always but definitely felt it after I inhaled my sandwich!' read more

Food is pretty consistent, but the main issue has to do with their drive-thru setup. They have one lane for taking drive thru orders and another lane for checking in if you already ordered ahead on the mobile app. It's a very quick process to scan the QR code to check in, but when I arrived at the pickup window, there were two cars ahead of me in the mobile thru lane and no cars in the drive thru lane. However, for whatever reason, the next person to arrive in the regular drive thru lane got their food first before the two others ahead of me in the mobile thru lane. Then, another car in the drive thru lane that showed up after me was able to get their food before me as well. It seems there's a lack of prioritization for mobile orders that were already paid for in advance. read more

Manager makered order ready for pickup prematurely to keep their kpis looking good. When they are actually slacking and not getting stuff out or ready when they claim. This is unethical and very dishonest. Head manager actually laughed when trying to address the fact that employees and her whole team were being negligent. I promptly called corporate to let them know that the bar for all the employees in this store is set that low. Unbelievable how rude and immature people can act as grown adults read more

I ordered a 3 piece chicken tenders and I got the smallest tenders with mostly breading. Insane the price you have to pay for food and when you get it it's not even what you pay for. The chicken tenders used to be way better. read more

Chick-fil-A - Fast Food Near Me - Henderson, Nevada

I stopped in to redeem points for a cookie left with a large sweet tea, fries and a cookie....0$. Was by design because there were no people in line at the drive-through and the person taking my order in the drive-through informed me you can get as you can redeem as many points as long as you have enough to cover your heart desire. I was clean, the drive-through was empty. I'm happy.! read more

Chick-fil-A - Pit stop - Fast Food Near Me - Henderson, Nevada

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Old Henderson locals were very excited when Chick-fil-A opened on our side of town. I've frequented this location a multitude of times since the grand opening. Dining both indoor & outdoor with multiple drive through visits. I've experienced incorrect orders, extreme shrinkflation on sandwich's & fries too many times to count. Although, I've continued giving them my business as many locals have. Last night (Saturday evening @7:45) we decided to dine in. While ordering they informed us they were out of French fries! #mindblown Although, the employee stated: Luckily _____ just returned with some so it would be about a 10 min wait. We politely ask if our sandwiches could come out with our fries (so they would be nice & warm). When our meals arrive we noticed immediately the large fries aren't full. Hubs mentions this to server: Wow! After a 15 minute wait they can't even fill the fry container? To our Suprise this sweet server responds, I'm so sorry they don't allow us too! Excuse me? We're not allowed to fill the container full. She continues, so many people complain, especially in the drive through which backs up the line but it's the way we're taught and people get mad. We were shocked to hear this. Although, it reinforced why on a Saturday @8pm we were the only people in the dining room. **Sandwich wasn't warm when delivered. I'm assuming they sat on a tray waiting for the fries to cook. **The Pickles seemed abnormally thick (not the typical Chick-fil-A pickle)- see photo. read more

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Have had good service at this Chick-fil-A location in general. Friendly staff and have received the correct order so far. Cass and Nathan are great employees! The drive thru is designed to hold a long line and not block parked cars in the parking lot. The parking lot has adequate space, and there is an empty lot across from the store too. This is in contrast to that location over on Stephanie Street! read more

They are always fast, staff is friendly, never messed up my order which is a plus. I do wish they had a kids play place. read more

Chick-fil-A - Kids meal ice cream instead of toy & add chocolate syrup - Fast Food Near Me - Henderson, Nevada

I went through the drive through and I ordered 4 chicken sandwiches and the kid who took our order couldn't figure out the difference between a sandwich and a nugget. And once I got my sandwiches I three had pickles when I asked for 2 pickles and 2 no pickles. read more

update: this location still sucks! i went into the drive thru tonight and apparently went in the right lane which was open but no one took my order. after waiting at the speaker for a few minutes i pulled forward. got up to the window and tried to order. they told me to go back in drive thru line so i left. will never again return. worst chick fil a ever!!! if i could give zero stars i would! read more

Craving chick fil A and saw this location as it was near us. Outside signage is a little different but everything else is the same and terrific. Plenty of parking. Although lots of ppl for 12:30pm, serve was quite fast. Ordered delivered to your table, always like this part when you're eating there. Customer service is always great. Clean restaurant through out, even around the trash area, which is different from other fast food place. And yummmmm the chicken sandwiches. Large and not dry at all. Has a good dining experience. read more

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I want to give a shoutout to Amy for being so rude because I had hair on my sandwich. I asked Amy to remake my hashbrowns so I could enjoy them with my sandwich." Unfortunately, I can only remake the sandwich because the hashbrowns were perfectly fine". I have to drive all the way back to Chick-fil-A to get a new sandwich. By the time I get home, I'll have some cold a*** hashbrowns . read more

Chick-fil-A - Fast Food Near Me - Henderson, Nevada

I'M DONE. Ever since this location opened..EVERY.SINGLE.TIME I go through the drive-thru, they get my order wrong. I'm not exaggerating...it's either missing sauces, missing side orders, no napkins, wrong sandwich. It's starting to feel personal. I have asked my husband to check the bag to make sure everything is correct when he brings food home, but of course he never does-and it's always wrong. I used to love Chik Fil A. It was my favorite fast food place. I'd visit at least twice a week but I can't take it anymore. We always use the drive thru and it's a hassle when you get home and it's wrong. It's not like we are going to drive 20 minutes back there for them to correct THEIR mistake. Also, the lettuce they use for the salads is just gross, wilted, chunks of the lettuce head ( inedible) and literally ONE tomato. So as much as it pains me...we are going to give our business to Raising Cane's-which is pretty delicious and they have never disappointed me. Goodbye, CFA-I'll always remember the good times. read more

The chicken sandwiches are always fresh and flavorful, and the waffle fries are my favorite. Service is usually quick and super friendly. The menu is a bit limited, but what they do, they do well. Great spot for a reliable, tasty meal. read more

Great new location on Lake mead! Went through the drive-thru and it was super quick! This place was built perfectly for fast food! I didn't have to wait long since they were so efficient and logistics was thought out throughly! The service was friendly and professional. Ambiance was casual. Food is good as always!! Chicken deluxe and waffle fries is my go to. read more

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I like this fast food restaurant but today it was inconvenient because I make the line in the in the drive-through and all I need was a gift card of $30 and unfortunately they do not sell the gift cards on drive-through. The reason I couldn't go inside is because I'm injured. Im upset !! So, if anyone is going to buy a gift card make sure to go inside the restaurant since they don't allow us to buy them in the drive-through. This is not right and they should have a sign, that says that so I don't waste my time in the drive-through. read more

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It is the big new one and it was very nice. Service was quick and the people were very friendly. I did have a slight issue with the amount of lettuce in my chicken salad. Could've used a bit more. This is the first time this has happened to me. II don't know if it's due to economics or just a bad batch. Slightly skimpy on the chicken as well. Tasted as good as ever though! read more

Chick-fil-A - Grilled chicken salad - Fast Food Near Me - Henderson, Nevada

Service was amazing. We love REAGAN!!! He was so sweet and helpful with our extremely large order. Food was delish #buss. Ambiance was lovely to end off our Wednesday night, such a lovely environment. Overall 10/10 experience. #weloveregan #mypleasure read more

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Went to grab lunch (30 minutes), no one was in front of me so I thought it'd be quick, nope sat for 20 minutes behind no one. The food was overcooked, the fries were hard, they forgot the sauce so the sandwich was dry. Ruined my lunch and my mood. read more

We love this Chick-fil-A location because it's close to our house. I was so excited when they first opened because now I don't have to go all the way to Stephanie for Chick-fil-A. The food is always delicious especially in the mornings when we get the chicken minis, my kids and I love them very much. What can I say about the Service? The service is outstanding. They never fail to be very friendly and they inquire about how we are and how we're feeling. That means so much. The restaurant is always very clean. read more

Service is always really good, and food is usually fresh and hot. Last time tho I got a sandwich with super stale bread and they forgot my buffalo sauce :( Check your bread before you leave read more

This is truly a sad day as a signature CFA member. In all the years that my family and I have enjoyed Chick Fil A, it has finally come to an end. I just recovered from food poisoning from this exact location. My family and I stopped by this Lake Mead location Thursday (11/13/25) afternoon for lunch. And I knew after consuming the first few nuggets (nuggets weren't even warm), that I was in for a long ride. Hours later, I'm throwing up, on the toilet and absolutely exhausted. No doubt it was Chick Fil A's food because I usually fast in the morning until afternoon which resulted in me calling out of work the last 3 days to fully recover. My family and I have been eating CFA for years and have never been so disappointed in what we have experienced these last 7 months since moving to Nevada. The food has gone completely down hill. This Lake Mead location has incorrectly made our orders too many times to count and the food does not come out hot these days. Where is the concern for food safety? It has gotten to the point where my family and I don't want to spend our money here anymore. Chick Fil A, I pray that you take this moment to truly get it together, seriously. read more

This location is fast and awesome everytime. I have been here many times since they opened. My office loves chick fil a so we go often. I have never had anything missing or incorrect. All of the employees are really nice as well. The food is always hot and fresh, I really have no complaints! I would say this location has their service pretty dang close to perfect! read more

I am so happy they built a Chikfila near my house. I actually stalked them til it was done. I used to go to the one on Stephanie so I was glad that this one opened, love their sandwiches my dog Pepper loves their chicken nuggets and I'm kind of addicted to the sun joy. I haven't been inside yet. However, I'm sure it's just as clean as I've seen others be, and it's brand new. read more

Chick-fil-A - LARGE SUNJOY - Fast Food Near Me - Henderson, Nevada

Three stars for the milkshake! The food was warm. I specifically asked for hot fries they were cold. I went back inside and asked for hot ones which I was given promptly. I would only return for a shake not the food. Total spent $30 read more

Was out running errands and needed something quick to grab on the way home. Not sure what possessed me to order a salad, but so glad I did! I got the Cobb salad but didn't eat it until I got home. When I tell you the lettuce was fresh and crispy and the toppings were on point. Who knew? This is probably one of the best "fast food" salads out there. Followed a TikTok recommendation and had it with the avocado lime ranch and zesty buffalo sauce. So good, so fresh. Staff were friendly and efficient. Chick fil A knows how to do drive-thru right. Keep up the great work! read more

The service is nice, the food is good, and has a very clean area. The workers are always so kind and pleasant no matter if it's the drive-through on a hot summer day or inside on a cold winter night.I love how they're always making sure that we have what we want, and always answer our questions. They are patient with our order when we are a big group. Our family and friends love this location and Chick-fil-A overall. Could not recommend a better Chick-fil-A. read more

I haven't been to a chicken fil a in almost 30 years, so my wife and I decided to try it! Well, we should have skipped it! I ordered specifically NO PICKLES (allergy) and no tomato, yet here come the sandwiches with pickles! And NOT even hot sandwiches or fries! I returned the food asked for a refund. My wife tried to enjoy her salad but we both were pretty much turned off by how they handled the situation, basically ignored us and some girl finally asked are you the ones waiting on a refund? We got our refund and left. No apology to me, no offer to come and try again! No manager?? Really?? I guess you get what you pay for?? Poorly done! read more

We ordered our food to dine in at 5:31 p.m. according to our receipt. At 5:45 p.m. they came by our table and told us we had to leave at 6 p.m. as they were closing early. We explained that we still had not got our food. We got our food at 5:58 p.m. It was too hot to eat so we had to throw it out. They should have not been taking orders to dine in after 5:15 and they should have let their patrons stay at least 20 minutes after they supplied their food. I complained to management but they ignored me. Disappointing because they usually have great customer service. read more

We ordered 30 nuggets and when we opened the box, we got 30 pieces of dried chicken crumbs. We didn't think it could ever happen at Chick-fil-a BUT We were definitely the latest victim of shrinkflation! Our chicken nuggets were no larger than a PENNY or the grilled chicken in a ready to eat salad from Smiths/walmart. It's a sad day but we cannot justify the huge drop in quality and the high cost. Hoping the competition from Canes will bring the quality back. read more

Chick-fil-A - Nuggets are tiny now. They are no larger than a penny or the chicken cubes in ready made salads you buy at smiths. So SAD!! - Fast Food Near Me - Henderson, Nevada

I love everything about this place but the food. The genius marketing campaigns, "my pleasure", closed on Sundays, super clean. But dagnabbit I had a grilled chicken sandwich-tasteless. The lettuce was old. Good luck trying to break open their sauce packet. Asked for it to be cut in half of course it wasn't. I don't get it. Starting to wonder if its popularity is some kind of psy-op; like we are told we have to love it, everyone loves it. Absolute rubbish. What am I missing!?!?!? read more

Very disappointed with the grilled chicken sandwich and fries. I asked for well done fries. I was told they could not make them that way. So I said make sure they are hot. She assured me they would be. When I got my order, the sandwich and fries were not hot. They tasted like my order had been sitting in the kitchen before it was delivered to me. A kind employee checked on me, as I was sitting outside in their patio. She refilled my drink and took my order back and had it remade. I will not come back to this Chick-fil-A. Very disappointing and overpriced for what you get. Cost me $12.02 for unsatisfactory food. You are better off going to In and Out. I must say the pigeon that dined with me had no complaints. lol read more

The manager she was NOT very nice!! I ordered in the drive thru at around 9:30 pm when I ate my food it was after 10 pm and they had closed. They left bacon off my sandwich and the fries were so overdone. She would not remake my order because I didn't call them at 6 am as soon as they opened, even though I got there this morning at 10 am as I had errands to run and couldn't make it before then. Then I waited an awful long time, the drink I ordered they did so fast hardly no ice and no care. You know it's different when they take pride in service and try to do it nicely, it was thrown together fast and no concern. They fries I had to repay for they didn't even fill them up all the way and she just kept saying I'm sorry. You know with out us customers she does not have a job, I just feel there was way more she could have done to show her appreciation for us. Another girl in the lobby had to wait 20 minutes for a piece of cheese they left off everyone one else at the table had ate but her daughter and they just did not care. It it upsetting to get treated this way. They need a better manager!!! She's young and so inconsiderate. read more

Service is always fast and friendly, and the food is always great and made consistently. Wonderful staff and management.

From the drive thru employee, the gentleman who took my payment & the gentleman who gave me my order. Top Notch! Temp of my food was good. Delicious! Fast service! read more

Chick-fil-A - Spicy Chick-fil-A- Chicken Biscuit Meal! Fantastic! - Fast Food Near Me - Henderson, Nevada

I ordered grilled chicken sandwich, they brought me the wrong chicken sandwich, I politely asked them that I got the wrong sandwich, then they brought me the right sandwich, but the bread was hard and old! I asked them again to replace the sandwich and the service crew seemed irritated and asked me what is wrong with the sandwich, at this point I was not satisfied with the service staff. I am traveling back home to San Diego and I stopped by to get a chicken sandwich but the experience was disappointing. read more

The brand new Chick fil a on Water Street is huge! The parking lot is able to accommodate at least 100 cars! Today is the grand opening!!!! And I'll say they have the same excellent service as usual. Great food without the long wait time. The employees are doing a great job, too! It take great employees who love their job to always give us the customers great service. I'm glad to be the first to check in. Also, the store is brand new, so you know inside is super clean, and the ambiance is peaceful and family oriented. read more

Chick-fil-A - Chick fil A on Water Street - Fast Food Near Me - Henderson, Nevada

I just want to recognize this female worker at this location. Whenever I eat there, she greets with smile , cleans tables, and asks people if there is anything that she can get. Even tho the floor is cleaned, she mops the floor over and over. That's why the dinning area is very clean. She really works so hard there and deserves her raise !!! Great customer service !!!! read more