The food here is the typical tasty CFA fare, the Mac and Cheese was excellent, the chicken nuggets tasty and possibly slightly overcooked but still good. The sauces, CfA sauce and bbq mix well together if you dip in CFA first. I hit a cold brew vanilla - very good. The service was beyond typical, and typical for CFA is excellent. I dropped my mac & cheese halfway through the meal and went to the desk to ask them to help me with the cleanup because it was a big mess. They brought me a new mac & cheese without me even asking for such a thing. That's just above and beyond and made my day! Ambiance is standard CFA, a bit loud with a big family enjoying one another nearby, a variety of seating options too. Highly recommended. read more

Chick-fil-A - Nuggets and Mac and Cheese - Fast Food Near Me - Greenville, South Carolina

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So many things could improve here. No judgment on any of the w employees. They're generally kind and helpful 1. They could get drive through orders correct. 2. They could offer a correction when this is identified. 3. They could open both lanes in the receiving area because this change has TREMENDOUSLY slowed down their previously efficient service. 4. They could make all the doors accessible since, if you go in, you have to practically walk around the building to find a door since parking near the ordering area of the drive through line is so limited. (Maybe park the Chick-fil-A delivery cars back there) All in all, this is the worst chickfila I've ever dealt with. I wish there was another convenient option. read more

It's Chick-fil-a and you know what to expect. Except Covid really pivoted the dining experience here, and at all CFA by emphasizing the drive through, which CFA embraced, efficiently, and then fell in love with drive through to the extent of setting new records of efficiency that have become legendary. Which encouraged dedicating more space to drive through and also Door Dash and others, including their own delivery service. Great for CFA and for their next level drive through and etc service! But now the inside dining is crowded, cramped and my favorite area is like an alley to the restroom facilities. Gotta meet code though! Gotta have the facilities. As usual, always clean, always "my pleasure" and the food never misses. Flavor wise, the food never misses. I'm old enough and a patron long enough, to believe by personal experience that the chicken filet has shrunk. Shrinkflation. But it has been gradual and subtle. And I didn't document it, as if it were my life's work, but I'm telling ya, it's true. The filet standard has moved further south on the scales. But, it's still very good, especially fresh out of the cooker. read more

Chick-fil-A - Fast Food Near Me - Greenville, South Carolina

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2 extra chewy, overdone sandwiches, cold fries and FLAT coke zero! Usually this store is great but today was the worst! Tell Audrey Chapman please. Oh do not go at 2pm on Saturday! read more

Chick-fil-A - This was the order slip - Fast Food Near Me - Greenville, South Carolina

This is easily the worst Chick-fil-A I have ever gone to. I'm not sure if it's poor management or some other underlying problem. It doesn't matter how I place my order - in-store pickup, drive-thru pickup (ORDERED AHEAD ON MOBILE), or delivery - it is the slowest Chick-fil-A I have ever experienced. The worst was tonight, we placed a delivery order at 6:32pm and it didn't even begin to be prepared until 7:43pm and arrived at 7:57pm. Our order wasn't even being prepared until over 1 hour after we placed our order. And of course, they forgot items as well like they typically do at this location. EDIT: After leaving a customer service review on the corporate website noting that our food wasn't prepared until over and hour after we ordered, we received a call from Audrey, who I assume is the manager of this location. She proceeded to say that it was the fault of the drivers and the rain (it didn't begin raining until well after we received our order) and then said that normally they wouldn't even have fulfilled our delivery since it was after 8, but they went ahead and delivered it as a courtesy. We placed our order at 6:32pm, so I would hope you wouldn't cancel because your delivery order window closes at 8? Go to another location if you want decent service and avoid this one if possible. Your food will come late, items will be missing, and this location will call you to do anything but acknowledge it. read more

Do not come here if you are in a hurry. It's a very slow experience. I've done drive thru. I've done order ahead. I've tried in store pick up. It takes way too long read more

So this is gross. Sitting in drive thru and noticed the server petting and letting a dog in the car in front of us lick her hands. Unless she's a magician, she didn't have time to wash her hands after this encounter before serving the next car...i.e. us. Fingers crossed that she did not actually touch the food inside my bag. That's a big no-no! read more

This location is always great! Service is so fast and the quality of the food is great!! I typically go through the drive thru and it's always fast! read more

Honestly, the worst Chik-Fil-A I have ever been to. Laughing at us and scoffing while we ordered, and then forgetting all of our sauces. Not to mention, way slower, which I understand, it happens. But the rest of it, just bad service and rude servers. read more

I was trying to enjoy a delicious Chick-fil-a cookie, and when I took a bite out I was paper like, I flipped over the cookie and it had a big piece of parchment paper baked into it. I couldn't believe that chick-fil-a, that usually has great quality food, has missed a HUGE piece of paper stuck to the bottom of a cookie. Makes me not want to come back read more

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Great food as usual. But the infrastructure is poorly planned, and although the waterfall is lovely, the layout is dangerous. Most of the parking is behind the restaurant and three different groups crossed through the drive thru line to the entrance. People were walking uphill to get to the place. And there were 5 CFA catering cars in spots on the front and sides. I would think they should give priority parking to walk-in patrons. Please give it some thought so no one gets hurt. read more

went last night at 9:30, didn't leave till 9:50, maybe 10 cars in line! Ordered 2 milkshakes and a sandwich. when we got to the window the girl working the window was a bitch, she said is it for ___ with a very mean attitude, and I said yes! she then shoved the food in my face and said here. I said "thanks have a good night" and she said "ok" then walked away. I understand it's late and you close in 10 minutes but have some respect! read more

My husband and I were so excited to try the new honey, pimento and pickled jalapeño sandwich. I was so sad when I opened the container to find the sandwich and was even more sad when I lifted the bun and saw the amount of unevenly distributed cheese on it! My sadness worsened when I saw the measly amount of pickled jalapeños under the chicken. The second sandwich we added pickles which makes the the bottom bun look less bare. We were also missing 4 sauces and both our large fries looked half empty. I am hoping that management will make this right with us so we can continue to frequent this restaurant! We have had missing fries and sauces many other times before however this is the first time I am bringing it up. I did not see an email on the website to get in touch in a more discreet way and I don't want to hurt the ratings with a low star but my true rating of this meal would be 2/5. read more

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Awesome! Best chicken sandwiches in the south!! Service is the bomb!! Love the ambiance in the restaurant as I ordered inside!!

I ordered a cup of coffee with cream and sugar. I was given the coffee, black. They were going to give me the cream and sugar without a stir stick. Had to ask for it. It looked like they were getting annoyed.. where's the my pleasure? read more

This is hands down the WORST chickfila I've ever been to. So bad that the owner, Cheri actually called me on my cell phone on a saturday after I complained. I placed a mobile catered order to be picked up on saturday morning at 830 am. It was for 50 chicken nuggets chilled. My husband went up there at 845 am inside and there was hardly any customers in there. The drive thru was busy as always. He told them the name and the order and the cashier asked the back the status of it. Someone in the back said they were still "working on it". He's texting me and telling me it's still not ready while waiting inside and still being one of the few customers inside. By the time it was 917am I finally called the store to see what was going on. It's been over 30 minutes! I asked to speak to the manager and a girl named Ellie so claims she was the manager got on the phone. I explain to her what is going on. She puts me on hold and gets back on the phone with me and said that they just now gave it to my husband and he just now left. I asked her why did it take so long since it was supposed to be ready at 830. He hangs up on me. Dead air, nothing. I kept calling back and the line was busy. I finally get in touch again and she answers and I asked her why did she hang up on me or put me on hold without letting me know. She told me that I was the one that hung up on her. She said she spoke to her "staff" and they said that my husband told them the order, went to the bathroom, and waited outside for 20-30 minutes and never went back in. My husband came home by this time and I put her on speaker and told him what he said. He said that was a lie and that he never went to the bathroom and never once went outside. What reason would he have to go outside and wait on his own? I told her that was false and I did not appreciate her or her staff lying to me. She told me that the food was ready since 830 pm last night and has been in the fridge. I told her that my husband said that someone in the back said they were working on it so it really wasn't ready yet. She didn't say a word. I called the chickfila customer care team and told them what happened. Within an hour I get a phone call and it was Cheri, the owner of the store. The first thing she does is apologizes and then goes on to say that she did speak to Ellie and that Ellie said she never hung up on me. She said that she also spoke to her staff about the "miscommunication" and how they needed to see how it looked from a customers point of view. I told her I didn't feel like it was a miscommunication and that if someone would of just truthfully explain to me or apologize or tell me whatever is going on we would of honestly been fine with it. But to blame my husband and straight up LIE to try to cover themselves is just wrong. Cheri once again said it was all a misunderstanding and that the food was ready since 630am that morning. I told her that Ellie said it was ready at 830pm the night before so which is it? Either way, why did he have to wait 30 mins for nothing if it was ready? Cheri also goes on to say they are short staffed like everyone else due to Corona virus and the whole pandemic, while I do agree with her, I think lying has nothing to do with the virus or pandemic. Even though she did apologize and called me, it was very insincere. This location is always slow with the drive thru. The staff is never friendly. They have messed up on my order several times. One time I got a cold chicken noodle soup. The location has very low standards and I won't be back at this location. read more

Chick-fil-A - Chick-fil-A- Chicken Biscuit Meal - Fast Food Near Me - Greenville, South Carolina

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I'd give it zero stars if I could. Service is mind-numbingly slow, and they often get the orders incorrect.

I love Chick-fil-a (I'm a Red tier member), so this review is a reflection on this location, not Chick-fil-a in general. We moved under a mile away from this location 6 months ago and due to its proximity have been there a number of times. At least 4 times they have forgotten to give us something or messed up the order - as many times as we've had problems with all other Chick-fil-a restaurants combined in the past 5 years. Twice in the past month they failed to provide the salsa for the chicken burrito, and the second time I even specifically requested it despite the fact the salsa is supposed to come automatically with the burrito. They still forgot it. A second complaint is they got rid of their play area. Maybe they don't have the demand because this location is in a business area? But usually when we go to our preferred Chick-fil-a location the play area is hopping. If you've got a hankering for chicken, try a different Chick-fil-a - or get Zaxbys a mile away on Batesview read more

Twice now I've ordered something through the app, waited in the drive-thru for 10-15 minutes, and then been told they don't have it. When I said it would've been helpful to know that 30 minutes ago, the worker rolled her eyes and walked away. read more

Guys. This chick fila is SO GOOD. The food is hot fresh and crispy with loads of flavor, the employees were so sweet and funny and the food was served quick! The restaurant is well organized,neat,clean and decorated with plants that actually get watered! read more

The hospitality of this place was amazing as soon as I walked through the door. I ordered a 12 count chicken nugget meal. The nuggets were so crispy and well cooked they immediately stuffed me right to the top. I was starving when I came in but for a cheap and good price I was hungry no more! 10/10 Chicfila! read more

I don't normally leave negative reviews as I like to give the establishment the benefit of the doubt, however, I have now been to this Chick fil a enough times to understand that their sub par service is more consistent than not. They have provided me with an incorrect order to many times to count. They have "lost" my order in the curbside pick up line 3 times, and they are one of the slowest drive through lines I've ever been to, regardless of the fast food chain. My expectations of Chick fil a are much higher than what this particular location is providing and it would be a shame for someone's first and only Chick fil a experience to be at this location. I hope that the right person reads this review as this Chick fil a serves a large population in a highly trafficked location. read more

One the worst in Greenville. If you order a larger fry you will receive a medium fry. If you order a medium fry you will receive 6 fries. If you order a special drink it will not be filled up. If you ask for what you paid for they will not give it to you. I hope they know they can get sued for this behavior. This review is their warning. read more

Once again I received 1/2 filled containers of fries. Pictures are worth a thousand words... I'm very disappointed. I have brought this issue to their management before via their app. The said they would correct the issue of taking money for a large order of fries, but only giving a small amount in 1/2 empty containers. They're potatoes... really, why be so cheap with your customers. I paid $5 for this great disappointment I've been a customer since they opened this location, but to have such a big problem with giving customers what they pay for is inexcusable. read more

Chick-fil-A - 1/2 empty containers of fries and one was mostly end pieces of potatoes. - Fast Food Near Me - Greenville, South Carolina

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Okay that's it. This Chick-fil-A is literally less than a 5 minute drive from my house but it's to the point where I would rather drive to the one 10 minutes away just so I can actually get what I'm paying for. This place ALWAYS short changes on food. Just why? I'm literally out here ordering large meals and paying full price just for it to look like it's been eaten into already because they ALWAYS fill the fries halfway and give you the tiniest most pathetic nuggets. It's ridiculous and it screams stingy. Has to be an owner issue because I've never had a problem with any other Chick-fil-A. Chick-fil-A is usually the gold standard of fast food but this one really sucks for that reason alone. I can at least say the workers are all really polite (as per usual at any other Chick-fil-A location). -The one 10 minutes away is also way faster, fills the food accordingly, and I even got a free cone while in line. Blows this place out of the water. read more

Chick-fil-A - Fast Food Near Me - Greenville, South Carolina

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Went on 5/24 around 6:30 not too busy. Ordered fries for my pup and they were greasy and cold. I got strawberry milkshake and really just average. Workers in line to deliver food seemed confused one chick acted like she didn't know anything and wouldn't deliver food could be why I had cold greasy fries! read more

Extremely slow for Chick-fil-a standards. Used 1 register with 5 different customers/ families standing in line for 15+ minutes. The customer at the register was ordering $80 in small increment gift cards and the CFA team still chose not to open a second register with 8 employees visibly behind the counter. Also, no one apologized for the long wait. Disappointing. read more

I just went there and I asked for extra tortilla strips, and just wanted to say thank you again!!!! Amazing!!

The employees were so beyond kind and welcoming! The food was phenomenal and they even engaged in a conversation with my family and I and it was a very nice quick meal to have on this long vacation! read more

Placed mobile order at 6 AM, drove through the drive thru (took several minutes), male employees adds a cherry coke to my order that I did not ask for, charges me for it, and can only refund another drink, not my money?! Took almost 20 mins to get through the drive through at 6:05 AM on a Saturday. read more

Went through drive through for lunch. Great service. Order taken and processed with staff outside. Drive to window. Staff comes with change and drinks. Lines move quick here. Will be back again. No need to talk to a board or stretch out to take packaged meals. read more

Ok I know. They take a long time on the drive through. But it's because people come get large orders for the family or friends. They staff is great. And the lines inside are long. Well at least when I came. Probably because it's dinner time. Lots of families with kids. It's a great place for chicken. Fast food chicken. I like lot of different things. The chicken sandwich with the waffle fries and a lemonade. Sooo good. Th place is well kept. I can't tell you about the restrooms. I got my food to go. But if it's like the rest of the place it should nice. I know they also have breakfast. Haven't had it here yet. I wake up to early for them. But you should try it. If you have kids. This is a great place for them. But incase you didn't know. They are not open on Sunday's. So catch them the other 6 days. Your mouth will thank you. read more

Chick-fil-A really never fails in providing a quick and easy meal on the go. Today I had the chicken mimis and hash brown from the breakfast menu. I ordered through the app and selected curbside pickup. My order was to me within just a few mins. If you frequent any Chick-fil-A definitely get their mobile app. read more

Well, I decided to drive 15 mins back to restaurant to get them to correct it and reimburse me. They only replaced it and didn't offer to reimburse for the trouble of me having to drive back here and waste time and gas. I asked her if she would reimburse me and she acted confused Like she didn't know what I was talking about. Then she said can see if there's any coupons but none for salad. I said well can you please reimburse me? So she refunded me cash. She was shaking her head as she was refunding me. I said to her I apologize for being a nuisance but it's only fair I get reimbursed for the time taken to come back and get my order corrected. She did apologize but actions speak louder than words. I know her job probably isn't the easiest but why did she do that knowing I'm standing at opposite end of counter? It made me feel like a bother. It definitely wasn't her pleasure to help me today. On a good note, the salad looked like it should have to begin with. I have never been in such a dirty and slow Chick Fil A. My son was starving after his soccer game today (9/7/19) so we ordered and sat down. My mom's order came out quick. She ordered grilled chicken nuggets and got fried. She isn't allowed to have fried because of the breading. People taking orders no matter where you are need to pay attention to what the customer says. People don't add certain things for many reasons. They may not like it or they can be allergic. Pay attention. The tables and floors around us were nasty. All of the tables on one whole side (booths) were filthy with stuff on them, so had to sit on other side. Floors had crap all over them like straw wrappers, French fries, etc. The main entrance is where I first noticed someone had been slacking on their cleaning. There were black spots all over from the side door all the way to back end of ropes where people line up. It was very noticeable, and looked like an old sticky trail of drink or ice cream that was never cleaned. It has so much black on it, like many had walked over it or it was just setting a while. All of this made me question why I was eating there. Why should I pay all that money to sit and look at filth? Second question is why no other customers ever speak up. Do they want to sit and look at this? Want to keep the peace? To me that's a health hazard. Nasty. Also, noticed a can light on ceiling in back corner was about to come out of the ceiling... why nobody ever noticed this is beyond me as it is highly noticeable. I asked a lady if there was a manager on staff and she said she was one. I told her about dirty areas and she said she just came on shift but would get on it right away and soon there were staff members cleaning tables and floors, but not quick enough and I saw 3 people in the earlier mentioned booth sections asking staff for wipes to wipe their own tables. The manager never even came to assess what needed to be done/my complaint. I ordered a salad, superfood side and grilled nuggets to go for my husband and I just opened the bag and it he salad is TINY!!! and all of the toppings are all mixed in not like a Cobb. It looks like they are missing some toppings. I only see chicken, corn and cheese on top of the lettuce. I am not happy. I spent $20 on his meal alone not to mention my family's and this salad is so small it wouldn't satisfy the appetite of a flea. I am not doing anymore business at this Chick fil A. Worst experience ever. read more

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Frosted key lime, wow this drink is fabulous! Its like the frosted lemonade but better. And you can order it "diet" so they use a sugar free syrup with the soft-serve, so its not fully guilt free. They're so nice at this location, very helpful in the drive-thru with workers ready to take your order ahead of time so it moves fast. Still, I avoid the drive-thru or walk-in and just order for curbside pick-up on the app. Such a wonderful feature! The landscaping is particularly lovely here, especially in the spring time theres tons of plants and tulips, so lovely! read more

I am old enough to remember when Chick-fil-A was the most pleasant fast food restaurant around. I remember it because it was before they decided to go all drive-through. This location does not have a sign to look at so you can decide what you're getting before you get it nor are you aware of any of the prices unless you order ahead on the app. I got a bowl of soup and a sandwich and it was $14 I thought that was high, but didn't know until I went around the corner where there is a sign with prices. Apparently a bowl of soup is just under six dollars and a sandwich is just under five. When I got to the window I asked if my order was correct and she printed out a receipt that showed that soup was eight dollars and the sandwich five. I said the sign says super six dollars and she could only say well I'm sorry. No offer to fix it. No offer to refund my money. No offer to make it right. Not the Chick-fil-A I remember. read more

I get carry out with them they are usually pretty quick to give out the order, unless they're swapped.

This morning's quick breakfast for me was a Chicken, Tater Tots, Eggs and Cheese bowl. My son had the Chicken Biscuit. My first time on the bowl and it is deliciousness. As always, it was fresh well made delicious chow. The rub is the drive through and the less than adequate parking lot! It costs them a star. Either way, eat here--just go inside to get your food and park down the road if you have to. read more

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About every time we've come here since they've reopened service has been crappy, and so has the food. The bread crumbles as soon as you try and pick up the sandwich and the cheese isn't even melted. Takes for ever to get an employee to to get to you so you can even order. read more

Change needs to happen. Was very dissatisfied and disappointed with the news i received on the door at chick-fil-a today in pelham. idk maybe do better read more

Chick-fil-A - Not to sure what this is about. Change needs to happen - Fast Food Near Me - Greenville, South Carolina