Location: Chick Fil A Date: May 22, 2026 Service: mobile order My family and I were driving in the area and what is some chicken cuisine and a sweet treat. We decided to order via mobile app for curbside pickup at the Chick-fil-A located nearby the fashion Fair Mall and Fresno California. The order was a large waffle fry which my mom loves and my child's got the strawberry hibiscus lemonade drink and I got the frosted lemonade beverage. I also purchased a stuffed animal of the Chick-fil-A cow. The parking lot was cleaned it was actual spots for us to park at Chick-fil-A usually I'm waiting forever for someone to leave their spot but I did not have any issues this time. read more

Chick-fil-A - Chick-fil-A merchandise - Fast Food Near Me - Fresno, California

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A couple of weeks ago we visited Chick-fil-A with one of our friends who has special needs. I normally have nothing but great things to say about this location and the company in general, but this experience was honestly very disappointing and concerning. When I went to wash my hands in the restroom, the water was exceptionally hot -- uncomfortably and almost painfully so even for me. I brought this to the attention of the manager, who told me the temperature could not be adjusted because it had to remain that hot in order to meet restaurant standards. That explanation was extremely confusing, considering I've never encountered water that hot in any other restaurant in Fresno. Our sweet friend ended up sitting in the car afterward, holding her cold drink in her hands because they were burning for quite some time after we had already left the restaurant. It was heartbreaking and honestly scary. I couldn't help but think about children or anyone with sensitive skin using that sink -- the water temperature feels more like a hazard than a health standard. For a company whose motto is "It's our pleasure," I did not feel served well when being told that I simply had to use scalding hot water to wash my hands or got get a cup of cold water. Cleanliness and safety should never come at the cost of physical harm. I truly hope management takes this seriously and checks the water temperature before someone gets hurt. We will likely not come back for indoor dining. read more

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Delicious Cobb salad with grilled nuggets and a diet lemonade. Perfect for an after dancing meal and service was awesome. We came near closing and they are so nice for letting us finish our meal and not rushing. read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Fresno, California

As usual, long drive thru that is worth the wait, friendly staff, clean exterior, and great food. Posted invitation: Daddy Daughter Dinner on Monday! Two available time slots. read more

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i've never been to Chick-fil-A for breakfast. It was very soothing and quiet and clean. The staff was very friendly and the service was very speedy. I would recommend since this location reopened. It has been a complete turnaround. read more

Chick-fil-A - A reminder to check your apps for the next 11 days, breakfast sandwiches are free within the Chick-fil-A app - Fast Food Near Me - Fresno, California

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I love chick fil a but got some raw chicken this morning, so that sucks. I don't think I will be eating here for a while now. read more

Chick-fil-A - Chick-fil-A- Chicken Biscuit - Fast Food Near Me - Fresno, California

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If a chick-fil-a were to go out of business it would surely be this one. I haven't gone here for some time due to issues that were always happening when I would go when I lived near by. I stopped to try it again after all it's been so long they can't be that bad still, right? Wrong. Continuing the series of "the times I was disappointed with chick-fil-a" same thing as in the past. Small portions. Wrong items. Service isn't even that good. But what can you don learn from my mistake. Avoid this location. ***update*** Manager responded but seems like she's used ChatGPT in the past and honest from the wording and I can see that in the comment she left too. A little weird to have someone running a place like that but using ChatGPT. I hoping she'd at least reach out via message but man ChatGPT really? read more

Chick-fil-A - Come on. This is disrespectful. - Fast Food Near Me - Fresno, California

Definitely need Blackstone's location to reopen, cause this spot is getting WAAAAYYY too busy! We stopped here on 4/11 on our way back from Monterey, needed something good to eat, so why not stop at a Chick Fil A. I hate to say this about one of my favorite foodie spots, but I miss my main location. This was not up to par. Ambiance was crazy inside! All the seats were full, drive thru line was out into the parking lot, people were everywhere! People were lining up inside to the front door and not moving for anyone. Had to use the restroom and had to push through a couple of guests just to get by. We happened to order curbside pick up, yes we understand it is gonna take a min due to the higher wait times. But I didn't expect to get cold food. One Luke warm sandwich, cold fries and an unsweetened lemonade later. I was disappointed. Fortunately Jess's nuggets were fresh and her Mac and cheese was warm. But it was just my food unfortunately that wasn't fresh. Yes I could've went inside and waited to get it remade, but with how busy it was, I wasn't going to go through that. Especially after being in a car for over 4 plus hours and ready to get back home. I don't want to knock this location, especially because it was a busy day. We will of course be coming back anytime we're in Fresno until the Blackstone location reopens. Just hope the next time I come down, I'm not getting cold food. read more

It's Chick-fil-A. Food is good as always. But this place gets a three star because the traffic getting in and out is insane. It's impossible to give a higher rating based off of that. But for the business itself, it speaks for itself. read more

Two napkins?? And 10 sauces and 4 the other. Only wanted 6 sauces in total. I don't know seems off. Really would appreciate more napkins. The sauces is out of control never did I ask for that many sauces. On top of them being thrown on top of my hot food. Putting sauce that's cold on top of cold food isn't the smartest ideal. read more

Chick-fil-A - Fast Food Near Me - Fresno, California

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Mediocre Luke warm food with hard buns that crumble when you take a bite out of them. Stale cheese when you peel the bun back. Almost $40 for 2 people with a an overly sweet strawberry lemonade. Whoever made that in house strawberry lemonade please retiree before you give everybody diabetes. Did not enjoy my food at all. Only reason it get a 2 star is because of the semi salty fries which were the only things me and my girl finished...won't be to another chik filet anytime soon Update: I feel so much better now that the manager replied with a such genuine response. Shoutout to Kailey L the business manager. Who probably has a college degree who can't even respond to a comment without using ChatGPT. Then you tried to edit and delete it before anybody saw...you were honestly better off just not responding. What a joke you are. You just made me update my rating from a 2 star to a 1 star. Thanks! read more

Chick-fil-A - Business manager CHATGPT response??? What a joke - Fast Food Near Me - Fresno, California

Tried to dine in at 8:50pm but they had the front doors locked. They close at 10... Unbelievable read more

For what they offer and how they serve, I believe they merit a five star for 'Fast Food'. We have had their fries and signature sandwiches. Nobody can beat their Chick-fil-A chicken and their 'sauce' (a little smokey & delicious). I just wish they had a VEGAN version made out of tofu! SERIOUSLY! Their lemonade 'Frosty' is delicious too! I recently read that they are #1 for their (fast food) mac & cheese, so I wanted to try it. The other Chick-fil-A in town was out of it, so we came here. This seems like a more efficient location. PLENTY of workers (ALL POLITE) and the drive-through moves very quickly. Yep. I can see why they are #1 for (fast food) mac & cheese. It had nice orange pieces of cheddar in the cheesy mix! It was very good and so was their 'Kale Crunch' salad. Both were satisfying! read more

Chick-fil-A - Better than COSTCO's! - Fast Food Near Me - Fresno, California

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I'm not a regular customer of CF. Tried a basic sandwich with a free coupon today. Texture of the meat was EXCELLENT but OMG, SO SO SO SALTY. I must be in the minority that wants to taste the food & not the overwhelming seasoning. I'm not on special diet yet, but at this rate who knows. As much as I wanted to I couldn't eat the whole sandwich, so I went away hungry. It isn't just CF, over-seasoning seems the trend around unfortunately. Watch out! Service was excellent! Dining room is nice but needs much more ventilation. read more

I usually eat at Chick-fil-A twice a week while traveling for work, and I've never had an issue ordering fries with no salt -- until today. I stopped by this location during lunch and ordered my usual: a #7 with fries no salt and a Sunjoy. To my surprise, the employee told me they couldn't make fries without salt. That's something I've never heard from any Chick-fil-A or even other fast food restaurants. Everywhere else, they simply cook a fresh batch, drain the oil, and serve the fries unsalted. It's a basic request, especially for people trying to be more mindful of their sodium intake. I was honestly amazed (and disappointed) that this particular location wouldn't accommodate such a simple request. For a brand known for great service and attention to detail, this experience fell short. After speaking with the manager, she told me that it's the operator of this specific Chick-fil-A that does not allow this service of fries no salt, extremely unheard of and needs to be revised but the manager I spoke to was extremely nice and hospitable, but this operator is just not health conscious for that reason I probably wouldn't come back to this particular location read more

Chick-fil-A - Fast Food Near Me - Fresno, California

The service was fast and friendly ! The food was very fresh exactly what we ordered. The restaurant was just starting to get busy at 11 very clean lots of tables lots of condiments lots of napkins while we were sitting there they came up and asked us if we needed refills and if everything was OK. read more

Chick-fil-A - Grilled chicken Grilled Nuggets. Sweet tea.. I had a chicken burger with bacon hold the cheese and crisscross fries. - Fast Food Near Me - Fresno, California

I would always come to this chick fil a (since it's the only nearby) and I never really had an issue, but I recently I started noticing that their quality has been getting worse. Today I ordered through the app for 2 of us. I ordered the new jalapeño ranch sandwich which I had no problems with. However the waffle fries that came with it were cold. And not to mention the Coke Zero that I had gotten, it was flat like the the syrup needed to be replaced. And I also order a Cobb salad with extra nuggets, which wasn't very many. We were on the go there was no utensils or crushed peppers in the bag so we couldn't eat the salad until we made an additional stop just for a fork. read more

Every time we come the order comes out good. We come about once a week and use mobile order. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Fresno, California

Customer service is beyond exceptional. Every single time we come and have dinner the service has been perfect. They are so kind and always say thank you and you're welcome. Highly highly highly recommend this location. Thanks team Chick-fil-A. read more

The experience was made thanks to Stella! You can tell she's a very hard worker who takes pride in her job and gives you nothing but laughs while in the drive-through. This time around my food order was actually spot on and super fresh, so that was a plus. I got lucky and there was absolutely no line which created a fast service which I loved and was perfect. read more

I'm not sure what all the hype is about their sandwiches.‍ Good service (they bring your meal to your table), and decent food. But the cult-like following I don't get. I recommend going if you like chicken anything. read more

First of all drive-through was not managed well at all. Second messed up almost the entire order they give us a mac & cheese bowl even though we didn't order it they didn't give me my dad his grilled sandwich they gave him a regular chicken sandwich turn right and they also didn't give me my large fries. They gave me a medium, though they charged us for a large never coming back here again. read more

I always mobile order from this Chick-fil-A because I'm not patient enough to wait in the long drive-thru line. It's super convenient, and my food is usually ready pretty quickly. For the most part, my orders are correct, which I really appreciate. However, there have been a few occasions where a condiment was forgotten or I received the wrong item. Because of this, I've learned it's a good idea to double-check your order before leaving. Despite these minor issues, the food is consistently delicious, and the staff is always polite and friendly. Definitely a solid location overall, yet very busy! read more

Great restaurant- I love the Chick fil A at fashion fair. Their service is great and always friendly. The food is great too!! I also appreciate their recognition of members of the military past and present. I have an 83 year old vet friend who was taken aback by the kindness they showed at their latest military appreciation event. Thank you for keeping high standards and for all you do for the community!! read more

Ive been loving Chick-Fil- A (CFA) for a while now. My usual stop is in Bakersfield. My first stop here at the Fresno location on Shaw ave. My comments are specifically for this Shaw location. Some immediate differences: 1) Where's my chicken? Almost laughable the petite size of chicken I received. First ever of this junior size. Now maybe the prices have dropped. Idk. Maybe the company is helping us watch our calorie intake. Could be. But if prices have not dropped.... Why is my usual Spicy Deluxe so.....small? Never has happened in the other locations Ive visited. Next up........ fries 2) Not as fresh here at the Shaw location. Heavily fried. Extra greasy. Not planning to come back to this location for these reasons. Maybe it was a one-off but I visit CFA weekly for a while now and this is a first. The adage "fool me once shame on you..." applies imo. Best regards. read more

I rarely go to this location, but I've been there 3 times and each time my order has been wrong in some way. I don't know who the manager is, but they aren't doing a very good job of training people to take orders correctly. Since it was the third time this happened, I actually called the store. I wasnt mad when I called, but I was absolutely pissed off by the time I hung up. Definitely sticking with the Blackstone &41 location from here forward. They get it right every time without fail. read more

Hi! I went to Chi-fil-a for the first time today. I went to the bathroom to wash my hands because I'm not a dirty person, and there was a little sticker that said "water will be hot." It did not say the water MAY be hot, but WILL be hot. If you know the problem, then fix it. The food is good. The quality was good. It all smelled good. Everything looked clean. The people were nice. But the Chic-fil-a sauce just tasted like mustard, and I do not like mustard. Shoutout to the chicken strips and waffle fries with a Coke on the side and my mom who let me try her sandwich, which had pickles inside and she knows I did not like pickles. This is my opinion, don't hate :3 read more

Terrible service! Ran out of Chik Fil A sauce and manager Fernando was extremely non-accommodating and rude. As a restaurant owner, you should be ashamed to hire this incompetent manager, since the main reason people come to this store is for the sauces. Unbelievable. Also floors are greasy and several people slipped. This is NOT up to Chik Fil A standards. read more

My favorite chick fil a! Food is always fresh and amazing, and the employees are always very kind. We always do curbside which is the fastest pick up method in my opinion. We come back here basically once a week, would definitely recommend this location. read more

I don't care that it's packed, hard to find a seat. Food is always fresh and every bite is delicious.

This was one of my worst experiences at Chick-fil-A. Apparently when I made my order it was a mobile dining order. I sat in my car for over 30 minutes for my order to be delivered. When that never happened I went inside and the staff and for me that the order had been waiting and because it was a dine in order it wouldn't be delivered to my car. They proceeded to redo my order so the french fries were hot however there was no Chick-fil-A sauce for any of it. I was a bit frustrated tired and hungry so when I realized there was no dipping sauce I was too far to turn back. Chick-fil-A is always busy please make sure your order is done correctly . I'm sure a normal occasions service would be great but on this occasion this was the worst. read more

I've came to this location a few times and the workers are always nice, today especially me and my family had a great interaction with Malina. She was so sweet, this location never forgets any items on my order, not too long of a wait considering how busy it gets and the food is always great. Will continue returning read more

Always go to this location when I'm in the area. Food is always great amazing quality. Last time I was there Fernando was a great help in taking my order and making sure to be attentive even though it was very busy. read more

I stopped by Chick fil a and the service was amazing! Max handed me my order and he was very polite. He made very much needed small talk because i was having a rough day. I'll definitely be coming back thanks to him! read more

Max turned a simple stop into a great experience. He made the interaction feel genuine rather than rushed. He also made sure to accommodate for my needs. read more

My favorite Chick-fil-A!!! I always have a great experience. The staff always goes above and beyond to make sure the food is made to order, are friendly and have a smile on their face, seems like they are happy to be at work. The food is always hot and fresh. It's hard to find a place that has both quality and service! read more

Very sad I have to write this...... usually have a great experience when I go to Chick-fil-A...... but this time made me never want to go back again...... For starters the guy who took our order in the drive thru was rude...( no big deal maybe he had a bad day)......the girl who handed out food off to us was having a ball talking to her friend through the window laughing and talking about how she "ate a customers salad"...... (no big deal ) I didn't think anything of it..... Until I got home.... My salad was missing, and my soup BOWL was a cup. I let my family eat their food as I returned to get my salad..... I called the restaurant to inform them about the mishap. The "manager" who answered the phone, Jared said he would handle it when I got there and to just walk up to the manager station and he would be happy to fix the problem.... I get to the restaurant I go right to where Jared told us to meet him.... And he's standing 2 feet right in front of me literally on his phone, facing me, and picking his nose.... Yes his nose..... multiple times as he's deep into a conversation on his phone.... Soo much that he doesn't even acknowledge me for an awkward two minutes. As I stand there waiting to see if he's gonna notice that I'm standing there. He turns around and proceeds to laugh and fool around with the entire staff behind him. I'm talking like eight people are standing there. Cracking jokes, laughing while orders are going out wrong and a guest is standing right in front of him. Finally somebody who looked like an actual manager saw us and asked if we had been helped. We finally got our order and I guess to make up for it they thought giving us these rock hard cookies would make up for it. I watched Jared pick his nose and then count his drawer as I proceeded to leave. Which means every single bill and coin he touched had his germs all over it.... I work in the industry, I understand things happen.....but this was absolutely not ok. I do not want boogers in my food or on my change back. Gross. read more

Chick-fil-A - Fast Food Near Me - Fresno, California

Slow.. taking 30 mins to get my mobile order ready that I ordered over 45 mins ago. Ridiculous

Be prepared for a small wait on the weekends after 4. Getting in the lot has a little traffic. I did curbside order and they don't start the order until you arrive at the area which is to the left of the restaurant or right in front when you are looking from the fashion fair mall. There were about 8-10 cars in the line but that can go pretty fast as they are efficient. Ordering online was easy and I get points. read more

I was in the mood for chicken tenders, and I saw the online ordering option for curbside pick up, and I decided to give it a chance. Just after I placed the order (7:14pm), I saw the instructions to go to the store and check in there, with no offer of how long the wait would be. Weird. I at least like the option to select a timeframe, or know that the food will be ready in an approximate time. So I was already a little annoyed, but I figured they would give me a time when I checked in and I was trying this out. So I headed to the store, carefully maneuvered the parking lot (and I mean Carefully-It's DARK, there are people everywhere, and cars going every which way too, so take your time). I found a spot, and plugged in my number. The website updated and said that My food was being prepared and my card was being charged. Again, no time estimate, so I was even more annoyed. Especially since my card was charged now, so there was no going back. I was sitting there second guessing my choices, and trying to convince myself that there was a reason I NEVER came to Chick-fil-A ( My thoughts are always, it's too busy and too expensive), and this would make a third reason. I saw two associates running around the parking lot with safety vests and plastic containers. I was waiting about 10 minutes and looking around at all of the cars in the drive thru, in the curbside and the many people heading in and out of the restaurant. I sighed and turned my car off, because I knew I would be here a while. I checked the website again, at about 7:28pm, and the status changed to "a staff member is on their way with your order". I was looking around and then all of the sudden a sweet lady showed up at my door and asked for my first name. She repeated my order and handed it to me. I was very impressed and grateful that it was quicker than I anticipated. I don't like the system but 15 minutes for chicken tenders and fries, was not bad overall. THEN, I tried them. OH MAN!! If you have never had the chicken tenders from this place...you need to!! I don't know what they do, but that chicken was hot, moist and had such a great flavor. The fries were hot too. In the moment, I was still annoyed with the ordering system, that I was annoyed that the food was so good!! :D haha! The taste of the food won over the process. Only downfall is that to get the sauces you have to order them when you are ordering the food, and I forgot that. :( So don't forget to order the sauces if you are using the online ordering system. And be prepared to guess when your food will be ready. LOL read more

Chick-fil-A - Trying out this curbside order business on a whim...already not sure how long my order will take, so not a good start - Fast Food Near Me - Fresno, California