The food is always hot and delicious... it's Chick-fil-A do I need to say anything about their service, it is always fast and accurate! I love the remodeled store read more

A great Chick-fil-A! The staff are efficient and polite just as you would expect. I usually get a Spicy Sandwich, but this time I decided to treat myself and get the Spicy Deluxe Sandwich. It was so good! I loved the addition of the lettuce, tomato, and cheese. I'll probably get this from now on. Also, unlike other fast food places, the sandwich looks like the picture! I haven't had the fries from Chick-fil-A in years because I've never really enjoyed them, but I wanted to give them another chance. The fries were not hot enough and not worth the price in my option. I think I like my fries to be more unhealthy/fried. read more

Chick-fil-A - Picture perfect and tastes amazing: Spicy Deluxe Sandwich - Fast Food Near Me - Durham, North Carolina

I've been here several times through the years. The service has always been polite and quick. Even with confusing orders they nail it! My only complaint here is cleanliness. I do believe some of this is just based off shear volume, but it needs a little work sometimes. The food has always been wonderful! You're lucky if you live in Nc. The sandwiches are much bigger than GA. In GA it's like a biscuit size and here is a nice sandwich. read more

This is an absolutely excellent Chick-fil-A restaurant! In fact, it is the best one that I have ever visited. I work nearby this location and often go there for lunch and even sometimes before I go home. They have the fastest drive-through that I've ever been in. The service is great and the workers there have great attitudes and it's such a pleasure seeing them. I don't go inside the restaurant very often, but it has a nice indoor ambience as well. I highly recommend this location. I think whoever owns or runs this Location is probably superb. Very happy with the service. Very happy with the food and very happy overall with this location. read more

This is absolutely the best most smooth operating Chick-Fil-A! I go way more often than I should as it is located right by my job. I order on the app and go through the mobile thru on my way to work it is super convenient, quick, and easy. Best of all, everyone that works there is so incredibly nice and pleasant. It's such a great and positive interaction to have before work in the morning! Yesterday my husband went with me as we needed to carpool to work and he was shocked at the ease, efficiency, and kindness. The food is always hot and fresh and my order is always correct. I often order a half sweet half unsweet tea with extra ice and I am always impressed that the order is correct and I love that the app saves my order and modifications. Highly recommend this location! read more

Clean inside and outside surrounding the building. The food tastes great and fresh .The smell draws you over there and the taste keeps you coming back along either good service. I went into the restaurant this time., read more

This place is amazing the only thing i wish was better is that it was opened on Sundays , but i know it's not bc of religious reasons.

I recommend this place to everyone. They're fast, respectful and friendly young people who serve their community with great hospitality and great food. read more

there was a hole at the bottom of my cup which had Dr Pepper in it and my drink started leaking smh cfa I thought I could count on yall.

Fast friendly service and yummy food. Chick-fil-a has perfected customer service. If they would serve humanely raised chicke they would be perfect. read more

All Chick-Fil-A deserves a 5-star. I've taken a hiatus from eating here but am happy to be back. I ate so much Chick-Fil-A in college that I was so burnt out. I forgot how good the food is here, especially the customer service. The customer service was as good as fine dining. The folks were really accommodating and attentive. The food was fresh and delicious too. Also, the price point is right, especially for a fast-food restaurant. read more

Always the bomb.com. Food always hot and good. Employees always nice and helpful. Drive thru may be busy but always fast.

This is by far the BEST, AWESOMENESS Chick Fi La restaurant I have ever been too!!!! LITERALLY!!!! The customer service here is beyond awesome! The employees here love there customers and it shows!! The mobile order thru drive thru is the bomb!!! No joke!! They have it so organized and you are literally ahead of everyone wise in the drive thru line, they make sure mobile orders take presents which is awesome! This is the first place that does this....other chick fi la don't do this which sucks! I love this chick fi la and always stop here when I'm in town! Like I said this place is pretty awesome, definitely stop here if you are in the neighborhood!!!! Oh, this place stays packed, cars are always in a line but they are speedy getting you threw! Oh, the food is always out of this world, smoking hot, fresh, super dooper yummy!!!!! Like I said you better make this one of your stops even to just get a sweet tea!!! Lol!!!! Eat more Chicken!!!!! read more

I got MRSA from their playground yesterday. Other than that, the fries were warm and crispy.

Why 5 stars? Why put a Chik-Fil-A next to a Goodberry's? BECAUSE IT WAS MEANT TO BE!! Ever watched The Office? Pam once said, "...even I want some fries with that shake." *referring to an attractive girl* In this case, I wanted some fries with my chocolate vanilla swirl with peanut butter fudge drizzle, so I headed to Chik-Fil-A to grab myself a large order of waffle fries to DUNKKKKK it into my custard, and so did my girlfriend with her chocolate custard with Oreo chunks Bottom line: grab yourself a custard, BUT DON'T FORGET THE FRIES!! I swear it's meant to be like Bebe Rexha and Florida Georgia Line ;) read more

Chick-fil-A - Fast Food Near Me - Durham, North Carolina

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Never a bad experience here. The guy that cleans the lobby is so nice. The employees are always so kind and haven't messed my order up once since going here for a couple of months. The food is more than stellar, and I'm always full by the end. I typically use the express mobile line and I'm in and out of the drive thru within 5 minutes. Excellent chick fil a!!! read more

I've eaten at this location several times and have been so impressed with how efficient their drive thru is in the age of Coronavirus. The lines are packed but I always get through them in about 5 minutes and on the road. The food is just incredible and yesterday I had a deluxe chicken sandwich that rivaled anything I've eaten at better quality sit-down restaurants. I highly recommend this particular location. read more

I went to the Chick-fil-a on Roxboro rd and I found a baby roach laying dead on my chicken mini's. I ordered the 6 count combo and had already eaten 2 mini's and most of my hashbrowns before I noticed the roach. I immediately returned the remaining mini's for a refund. I politely asked to speak with the manager in private so I could show him without alarming any customers. He looked surprised and asked could he touch it...I said sure cause I'm not eating it. He asked would I like another combo or refund. I definitely don't want any more food from here but I'll take my refund. He only refunded me for the mini's and not the full meal. Smh..even though it's only a dollar difference, I wasted my time and gas coming back up here and you can't even give me my full refund after you guys messed this up. The audacity of this guy! Smh..never again! Wish I could give it negative stars. read more

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I went this morning for a chicken biscuit and received a piece of chicken on a bun? There were crumbs inside the wrapper like there used to be a biscuit read more

Chick-fil-A - Fast Food Near Me - Durham, North Carolina

The worst mistake I've ever made was going to Chick-fil-A! I'm now, sadly?, an addict. And... I'm NOT a fast food person. My 1st Chick-fil-A experience was here. It was the first time I'd ever seen a multi-lane drive through with employees outside with tablets taking orders. And... they were all smiling and friendly! Ordering is super efficient. I got a spicy chicken sandwich with extra pickles because, face it, 3 itty bitty pickles is just not enough. I also got the waffle fries. The spicy chicken sandwich was oh-so-good and the spice was nice! The waffle fries, totally "meh". I went back the next morning for a Chicken Biscuit and coffee. Oh. My. Drool. The biscuit was NOT a gut-bomb. It was buttery. Two thumbs up! The coffee was a smooth medium-roast - Columbian beans - but had an interesting taste to it. I read they use Thrive Farmers Coffee. Their chicken is hot, juicy, crispy and not overly breaded. It's also never been a grease-bomb. read more

This Chick-fil-a is awesome. Any one rating less than a 5 hmm you just can't please everyone! The best food and customer service available anywhere! read more

Zero stars! The overt discrimination present both in the corporation and their customers is repellant. Perhaps it's the drive-thru that attracts such interest? There's better choices to be made, folks; and recipes online for their main dishes. As for ambiance? Meh. read more

The staff is warm, friendly, and helpful, but the quality of the food is not there. Every time I go either the chicken in the sandwich is smaller then it has been before or the food is cold. I also feel like I'm not getting what I pay for, more expensive then other fast food and less portion. read more

Ordered my food for carry out and the employees were extremely rude. To make it worse looked like the manager. Not a pleasant experience, especially for a CFA read more

It's chick fil a. You can't go wrong. Always friendly and always fresh food. Doesn't matter what part of the country you're in. It's always good read more

Just what you would expect from a good franchise. Consistent order accuracy, courteous employees, and delicious fast food. Only thing I don't like here is the drive thru service. I prefer looking at the menu when I order and being spontaneous. This location has people walk up to your car and expect you to know the menu upon arrival. read more

Could be the most efficient Chick Filet in the world. They dont cut the chicken smaller and try to rip off the customers. Just look at the hard working smart people working here vs the bottom of the barrel Chick Filet on Hillsborough Road. You do need to put trashcans cans outside for customers is my only complaint here. read more

I'll be honest, I feel a little silly reviewing a Chick-fil-A, but this location is particularly well run. Even though it's been busy every single time I've gone, they manage to get me through the line quickly and the order is always correct. The employees are friendly and efficient. read more

I just want to say i recently came by with a ridiculous order for 9 people and they got the order handled and ready had all extras like ketchup and other condiments. But what really blew me away was customer service they helped me carry my food to the vehicle. We at TWISTEDSIXS TATTOO are so thankful you care about our food and us. Thanks read more

Went to Chick-fil-A, Roxboro St after going for right @ 18 years and had my first bad experience...my spicy chicken was over cooked and seemed like it may have been dug out the trash can...and made me sick to the point of vomiting....been loyal for a long time...but after that...time to find something new...thanx for all the years but cant return after that. read more

This location is super organized it's crazy. 3 lanes for ordering and walk out doors to hand your food to you. Always been busy when I go. NEVER had an issue with wrong order, slow service, unfriendly or not being efficient. First time I went I thought it was like an airport. Lol. Fast, definitely hot and friendly. read more

Never had a bad experience at Chick Fil a. Perfectly cooked chicken, outstanding service and a clean restaurant. What more could you ask for? Just wish we had more of them back in New England. read more

Order a Chick-fil-a with EXTRA pickles only to get home and there are none. Seriously guys. This isn't rocket science

This place is definitely a hot spot! The whole place was bustling. It's a very popular chain in general, but a part of it may be related to their recent promotion - a freebie if you download their mobile app! I received a FREE chicken sandwich (you can also choose the spicy chicken sandwich or grilled chicken sandwich instead). This location has several tables, but there were barely any open tables available to dine in for lunch on a weekend. The service is great, with someone checking up on you every few minutes. Apparently, they are not allowed to say "You're welcome" in response to "Thank you," but rather, they must say, "My pleasure." Such good manners! They keep the place decently clean as well. At many fast food places, I'll have to wipe off dirty seats or tables before I can sit down with my meal. Not the case here! I received my sandwich within a minute or two of ordering. Now THAT'S what fast food is all about!! Plus the food itself tastes fantastic! Their sauce is phenomenal. If only they were open Sundays! read more

Chick-fil-A - Chicken sandwich - Fast Food Near Me - Durham, North Carolina

Dear Chick-Fil-A...best practice, hire A LOT more people to run your food outside for curbside service! Today we placed an order online through the app, for curbside pickup, in an attempt to save time and maintain social distancing. So we showed up and checked into the parking space. 1 hour later, we had to flag down the attendant to ask the status of our already paid-for order (mind you, we had watched 2 DoorDash orders filled for cars that pulled up after us. 1 hour and 15 minutes later, we flagged down another attendant to find that one of the DoorDash drivers had received our food. So, the third attendant apologized and relayed the message again, and stated that our order was being made fresh. At 1 hour 45 minutes, we had our food. Fortunately it was warm but we had already hung out in a busy parking lot for way too long. Look, I get it that Door dash, GrubHub, etc, gets prioritized when it comes to food - but dang it, don't give them my food AND continue to make me wait for it. Please, in future, get some additional help. (Side note: at least the attendants outside were just as pleasant as inside, and that's what saves you from getting worse than a 3) read more

I love this one and a busy place but they are so organized you can drive thru in no time. Went to the one at 16-501 near old South Square today at lunch and it took me half my lunch to get thru the drive thru. They should do whatever this one is doing. Will not be My first choice over the Roxboro one. read more

Great service every time I visit. Always friendly and polite. Love the fresh food, always hot.

The most efficient, organized and polite chic fil a I've seen yet!!! They should serve as a model for all others and they end your order with a big "it's my pleasure"! Love this place read more

I've been going to this location for many years. I've never had a bad experience. In addition, it's been nothing but improvements each and every year. This location provides quick and good service unlike any other Chick-fil-A establishment in Durham. Let's not forget? the food is good. (Not greasy) read more

Roxboro rd chick-fil-A is the bomb I wish they were all like this one . Fast service, great people, and of course great food.