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Chick-fil-A

2.4 (34 reviews)
Open 6:00 am - 10:00 pm
Updated 2 weeks ago

Chick-fil-A Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Moderate noise
Good for kids
Good for groups
Outdoor seating

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An "8 count nugget" but really like 7 count burnt breading

Worst Chick-fil-A ever. Not only did we wait a long time my food was just sitting in there getting cold. But when I got home I noticed my drink wasn't even what I got and I got 2 nuggets... in the picture one of those are actual nuggets and the rest is just the breading. I used to work a Chick-fil-A for a couple of years and may I say this one has a lot of things wrong.

Chicken Salad Sandwich
Ee Vonn Y.

I'm from California so I had to know what this Chick-Fil-A everyone keeps talking about was and be sure to not go on Sundays The service here is wonderful and the employees all address you by sir or ma'am. They refill the sodas for you without you needing to wait in line, and they go as far as to replacing the cup/lid/straw for you. My one big gripe on this place was you had to ask for the sauces. They don't charge you extra but it was annoying to ask for. Their burgers are plain for this reason. You can't go wrong ordering the fried chicken burger or the grilled one. Get the chicken salad sandwich. It's worth at least one try and it tastes so good. The kid's menu is the best value even for grown-up girls. You get a meal with dessert and a toy!

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2 years ago

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2 years ago

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5 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

Messed up my order on a Saturday morning, didn't realize til I got home. Huuuge bummer

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3 years ago

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16 years ago

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4 years ago

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4 years ago

Worse service in a chick fila I've ever experienced. Rude workers and slammed the door in my face when we waited an hour

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4 years ago

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7 years ago

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14 years ago

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13 years ago

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5 years ago

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19 years ago

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8 years ago

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12 years ago

The fries were really good, but the chicken strips were cold. The CSR was not that personable as well.

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8 years ago

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13 years ago

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7 years ago

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15 years ago

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13 years ago

The friendliest Chick-fil-A in Alabama. Never had any problems with my food.

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11 years ago

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7 years ago

Good and fast service. If you eat inside, they even volunteer to fill your drinks up for you so you don't have to leave your table.

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12 years ago

Best customer service in town. The food is exactly what you'd expect from a chick fil a.

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10 years ago

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10 years ago

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12 years ago

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Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

When it comes to fast food chicken sandwiches you can't go wrong with chick-fil-a.

Mentioned in 11 reviews

Read more highlights

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Ponko Chicken

4.4
(20 reviews)
3.1 mi

Style: Counter service Dining Area: Mid-size…read more Ordering: Order and pay at the counter or use a kiosk before seating yourself. Point-of-Sale Tipping: Yes Price for Two: Approximately $40, including a point-of-sale tip Delivery: Food is brought to your table when ready. Condiment Bar: No Food: Really good overall. We had two three-piece chicken plates--one OG and one Spicy. The OG chicken was noticeably crispier. Our sides included rice, fries, pickles, and coleslaw. Everything was good, but the fresh pickles provided an especially nice contrast to the chicken, rice, and fries. The coleslaw had a pleasant sesame oil flavor, though, as with any creamy coleslaw, it's a bit of a roll of the dice, so I didn't eat much of it. The ranch served with the chicken seemed to be homemade--the thinner, more flavorful style rather than a thick bottled dressing. I was also curious to try some of the other sauces and dressings on the menu. Beverages: Coke products, plus some of the best proprietary teas I've had at a counter-service restaurant. The Sweet Almond Peach Tea was outstanding. Special Touches: Pickles served as a garnish and chopsticks available on the table. Portions: What you'd expect from a higher-end counter-service restaurant--filling enough to leave you satisfied, but not overly stuffed. Spice Level: The Spicy chicken had a noticeable kick but was still on the milder side in terms of heat. Service: Friendly, approachable, and efficient. Clean-Up: Leave dishes on the table for staff to clear. Parking: Shared with neighboring restaurants but plentiful. It can be a little convoluted to access from the main road.

Delivery order...the food was so much better than expected…read more When I ordered sauces, I didn't know that it was on the food you ordered. It was the perfect consistency to add flavor, while not making it soggy or covered in a thick sauce. I was very pleasantly surprised by how good this delivered meal.

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Ponko Chicken
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Grilled chicken with green beans and Ponko fries

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Grilled chicken with green beans and Ponko fries
Zaxbys

Zaxbys

2.1
(39 reviews)
2.3 mi
$

The customer service needs some improvement. I waited in line 15 minutes for my order. The fries…read morewere fresh and hot. My quesadilla was loop warm and I had to microwave it before eating. Overall the food was ok but could use some improvement.

I don't normally write reviews, but our experience tonight deserves a warning to others and…read morehopefully catches the attention of management. My wife and I stopped by this Zaxby's in the rain, and from the moment we pulled up, the tone was off. Instead of a greeting, the night clerk immediately barked at my wife to "pull closer" in a stern, impatient voice. No hello, no welcome just attitude. As we started ordering, we were informed that they were out of all shareables. For a national chain, that was already surprising. But fine--we moved on and tried to order dessert instead (which is on a different part of the menu). When my wife asked for cheesecake, we were hit with another curt and dismissive, "We're out of shareables," in the same rude tone. No clarification, no courtesy, just more of the same short-tempered energy. There's a basic level of respect and customer service that should be standard anywhere but especially at a place where you're paying for the experience along with the food. Tonight, this location failed across the board. To the management: I sincerely hope you see this and take a serious look at how your night crew is treating customers. We won't be returning, and I'd advise others to do the same until some professionalism is restored at this location. Plenty of other chicken in auburn. Oh and the fries were cold.

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Zaxbys
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Chick-fil-A - hotdogs - Updated June 2026

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