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Chicago Private Jet Charter Flights

5.0 (1 review)

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16 years ago

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Triumph Jets - Triumph Jets

Triumph Jets

3.0(2 reviews)
2.0 mi•Near North Side

We've used them twice now and their attention to detail & service are second to none. Each time,…read morefrom the time I book, all the way thru, they've taken care of my family's needs & requests. Happily recommend them.

Triumph Jets is a company to avoid at all costs!!! I had two…read moreabsolutely DISASTROUS recent traveling experiences with them: in July and August 2022 traveling to/from NYC-Anguilla. Negatives of the first charter: 1. Toilet did not work from the get go, and the crew couldn't fix it while in flight. We took for granted that the WC would be checked prior to departure. We are talking BASIC stuff. You don't even think to ask. Well, we flew for 5 hrs without a functioning toilet. 4 passengers and 3 crew members. 2. The AC did not work either. It was either off or too strong to handle, which means we had very poor air circulation. VERY troublesome issue during COVID times. 3. The seatbelts didn't work. We all got stuck in them, which was a major safety issue. God forbid an emergency, none of us could have easily broken free from them. 4. The map travel screens did not function and we were not able to follow the route. 5. There was no soap or paper towels in the bathroom. We could have asked but really didn't want to get into it at that point. 6. Only 40 min prior to landing we were informed that we had to be re-routed due to bad weather and had another 1.5 hrs to go. I was dealing with Arturo Gomez, CEO of Triumph Jets, who was very apologetic and assured me it would not happen again. He would withhold his commission if I booked another flight with him. I made the very unfortunate decision to give him another chance. I chartered the plane to leave for NYC at 1 pm on 8/14/2022. I had been very clear that I did not want to leave at 3:30 pm, as he had initially suggested, as that would get me into the city as 9:50 pm. In my email I categorically told him that it was "much too late". I was traveling with my 80 y.o Mother. Also, we all needed to get home early to feed/medicate our pets. I received a confirmation travel itinerary sheet stating we would be leaving at 1 pm and landing in NYC at 6:34 pm All seemed well until the day of.... 1) On 8/14/2022 at 11:16 am, at ONE HOUR before leaving the resort, I received an email from Arturo Gomez, CEO of Triumph Jets, stating the jet was late and we would be leaving at 3:30 pm instead of the booked 1 pm. 2) At 12:15 pm he was still trying to get answers from Talon the operator. At 12:15 pm the cars were already outside waiting to take us (5 passengers) to the airport: two of which were already settled inside one of vehicles. 3) In his emails Gomez admitted that he had been "randomly checking the flight status", which is just MIND BOGGLING. What he should have done: 1) Checked in with Talon the same morning Sunday 8/14/22 to make sure the plane had departed in time to pick us up and would be on time in Anguilla. 2) MOST IMPORTANTLY confirm on SATURDAY with Talon that everything was good to go/they were on the same page. If Gomez hadn't "randomly" checked the flight at the very last minute we would have gone to the airport and been stuck there for 3 hrs, which is what happens when you fly commercial not private!!! 3) At a MINIMUM He should have also contacted me the day prior to departure to let ME know everything was ok and taken of. It gets WORSE if possible: 1) We had to land in Puerto Rico for refueling. Gomez didn't bother to tell us that you are NOT allowed to bring unsealed food into PR. Not even if you're only in transit. I had the resort chef make a full lunch for 5 people to take on the plane. The food was immediately thrown away by PR customs as soon as they saw it. We didn't have any catering just sealed junk food snacks like potato chips etc. Nobody had real food from 3:30 pm to 11 pm. Gomez told us NOTHING! He had no consideration for the fact that there was an elderly 80 y.o passenger on the plane who needed to eat. It also didn't even cross his mind that one of us might have needed to take medications that required eating prior to. BOTTOM LINE: -Gross negligence. It seems Gomez decided to take the weekend off instead of doing his job and was doing us a favor by "randomly" checking the flight status! Also, Gomez never once bothered to check in with me during the entire flight back. He went MIA. -Ultimately, we landed in NYC at 9:50 pm. Thanks to the change of schedule we hit Sunday night traffic from the beach and didn't get home until 11 pm. -Gomez sent an email admitting his wrongdoing: "At the end of the day, the entire trip is a reflection of us so we apologize for not catching this sooner." but didn't offer any type of compensation. -We spent $$$$ to be treated with less consideration than if we had flown commercial. I could have booked a flight with Jet Blue for $417 and gotten home at 7:15 pm!!! If you want to feel like you're hitching a ride at somebody's else's convenience while paying $$$$ to fly private Triumph Jet is your company otherwise AVOID TRIUMPH JETS AT ALL COSTS!!!!

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Triumph Jets - Triumph Jets

Triumph Jets

Triumph Jets - Triumph Jets

Triumph Jets

Triumph Jets - Triumph Jets

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Triumph Jets

Vertiport Chicago

Vertiport Chicago

4.5(41 reviews)
0.9 mi•Illinois Medical District

Wow! What an amazing place! And who knew something as cool (and big) as this could be located…read moresmack dab in the middle of the city? Located basically at Ashland and Roosevelt, this gorgeous facility has a lovely lounge area, complete with bathrooms, vending machines and comfortable chairs while you wait for the real treat, which are the helicopters! I was there to do a 30 minute tour of the city, but you can also rent a helicopter to take you and your crew to a golf outing up in Lake Geneva, travel around to check out real estate or do anything within their flying range. They offer both tour packages as well as shared ride services. Gee! Too bad I can't take this from the burbs to the city during Friday night rush hour. But I digress. Back to the tour. I ordered a 30 minute tour of the city (please note: price at the time of booking this last year was about $200 a ticket. Today $150 ticket price covers a 15 minute tour). Our choice of times were during the day, twilight or night sky. My friend who is an avid flyer suggested daytime for the first time but now I know I want to go back and see our city at night. Our pilot Russ was great, explaining what was going to happen, getting us situated with headsets and then off we went! If you are a Cubs fan, and want to see Wrigley from the air- know that during game days, there is a "no fly" zone up that way so you wont be able to see that landmark. We went to the south instead, flying over Hyde Park, the Museum of Science and Industry, Soldier Field and then up through Grant Park, through downtown and out to the United Center before circling back. It was stunning. If you are looking for the perfect gift for someone who loves Chicago, or just want to see our city from a different perspective, call Vertiport. It's a unique experience!

This business is ruining the quality of life of people living in Pilsen and around the heliport…read more They're hiding behind Fly Heli whom they're partners with, another horrible business driving us crazy with their non-stop helicopter flights. Today, there were a total of 16 flights within 30 minutes, from 6:28PM-7:00PM. 16 flights!!! This is torture and a daily ordeal we have to endure as residents, while some big shots are making a boatload of money off of our misery. Take your business to your own neighborhood and drive your own neighbors crazy. It's 8:57PM right now on a Saturday and another 55 flights have flown overhead since 7:00PM. By overhead I mean 20-30 above our roofs in 40-50ft high buildings. Weekend or weekday, it doesn't matter. We finally got some peace last Sunday during the day because Trump was in town. Seriously, the president has to come to Chicago so we can enjoy some peace and quiet in our homes and in the neighborhood. Beyond horrible business!

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Vertiport Chicago
Vertiport Chicago
Vertiport Chicago

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United Airlines

United Airlines

1.5(34 reviews)
19.1 mi

I have COPD and was traveling with my daughter and an oxygen concentrator. I'm unable to walk…read morewithout my oxygen levels dropping so I requested a wheelchair from the accessible travel service. I would not have made without this service which ran very smoothly. The first transporter at Chicago O'Hare was a lovely woman who may have been Muslim. She was kind, soft spoken and very reassuring. I wish I had gotten her name. I had never used this service and had a ton of oxygen supplies so I actually couldn't imagine how this would go. The second transporter at Denver International was at the gate to meet me and she did get me to where I needed to go but she talked on her phone via ear buds in her native language the entire time and had all she could do to keep the wheelchair from running into the passengers coming the other way. She was a black girl with long blonder braiding. The service was adequate but if I were her employer I would discuss that with her. I had 2 other transporters at Denver who were males and very pleasant. I do want to say this service is awesome and worked seamlessly.

Everything , they are the worst airline I've ever been on. We flew into Chicago and they may just…read morewait on the tarmac for 45 minutes to an hour. So we missed our flight going first class from Chicago to San Antonio. Then I was unable to get anybody to help me none of the gate agents could do anything I called for a supervisor. Finally, when the supervisor got there he wanted me to fly the next day. I said no I need to get out tonight and I understand there is a flight out 9 o'clock on American reluctantly he got me tickets on the American flight. I will never fly United again

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United Airlines
United Airlines

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NM Private Car Service - NM Private Car Service, Inc.

NM Private Car Service

4.9(167 reviews)
8.8 mi•West Rogers Park
12 years in business
Family-owned & operated

Neil was very responsive and answered all my questions. He was very professional and patient as I…read morehad never ordered a car service for anyone, let alone my daughter and her husband on their return from their honeymoon. He rolled with the changes in their flight arrival and communicated with me as well as my daughter to coordinate the pick up. My daughter said the ride and car were great and it was a great surprise for them! The price was reasonable and well worth it. I have no hesitation in recommending NM Private Car Service! They were great and Neil was awesome! Will definitely use them again when the need arises.

NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

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NM Private Car Service - 2020 Chevy Suburban LT

2020 Chevy Suburban LT

NM Private Car Service - 2020 Lincoln Navigator

2020 Lincoln Navigator

NM Private Car Service - 2016 Cadillac XTS

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2016 Cadillac XTS

Chicago Private Jet Charter Flights - privatejetcharter - Updated November 2026

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