If I could give them 10 stars, I would. Purchased a fixer upper house and needed multiple things…read moredone. Saw their lawn sign a few houses down as they were putting on a new roof. Called Heritage Contractors for a quote and they came out promptly and broke down the quote by the 3 items we needed replaced. Roof, Gutters, and Windows (two separate quotes for windows, because we could not decide if we were going to replace the windows on the north side of the house) and it was such a good price, we decided to get it all done at once. Charlie from Sales was such a pleasure to work with and very funny. There were multiple options, colors and materials and Charlie gave us so many suggestions and help that it was easy to choose colors and options to stay within our budget. The roof and gutters were done really quickly, even with all the delays due to the rainy weather. Windows needed to be ordered and it took 8 weeks, but once done, they look awesome. We were worried about 2 specific windows, but once Heritage took care of them, our concerns were taken care of without us even asking. Each interaction we have with a different staff member is a pleasure. Really a great company to work with. Shout out to Danny who worked with us on our roof and gutters. Great people. Highly Recommend.

Heritage Contractors is an outstanding company. A tree limb fell on our kitchen roof, making a hole…read morein the roof and damaging as well as two skylights, and our interior kitchen ceiling. John and his team did a great job on the re-roofing and skylight replacement. They were punctual, polite, clean, professional, and hardworking. The job was very well-done, well-priced, and the place was left immaculate. I would recommend Heritage Contractors without hesitation for a roofing and window replacement job. John also recommended a great contractor who helped us with the interior work. Thank you John and Heritage Contractors!

I had a sunroom built but the step from the old house into the new room was narrow and awkward; i…read moresent Barry pictures and he came back swiftly with a solution and a quick turnaround. He was thoughtful about building a quality step that would best suit the three season room and found a solution that really indicated he knew what was best for this unique situation. Pricing was fair and the final price came in lower than expected which was a pleasant surprise. I am so thankful for finding this company and recommend them for your step and stair needs.

I hired Chicago Wood Floors & Stairs to install my wood floors. Barry & his son (Mark) arrived as…read morescheduled and did exceptional work. All of my concerns were met. The price was fair and the work was performed in a timely manner. I highly recommend this company. Mr. Steve L

They installed a staircase for me, and I was later informed that they likely damaged my AC line to…read moresuch an extent that it has disabled my entire central air conditioning system and is costing a lot of money to fix. They have also been grossly unresponsive to my complaints. Go elsewhere.

We contracted with Solid Remodelers in November 2024 to replace 6 sets of stairs and landings for…read moreour condo association. The install went well but several of the step-boards have significant cracks in them, some 2" deep. We did ask if we should wait until Spring to install them, but were assured that the wood would be fine through the winter. The company does have a caveat in the estimate that some shrinkage, twisting, warping, and cracking may occur. We aren't concerned about the numerous cosmetic cracks, but the deep ones are too much of a head start for deterioration and should be replaced. We are being ghosted by Damien after several attempts over the past 30 days to resolve the situation.

They just installed 8 new Marvin windows and they look great! They were very careful with our…read morefloors and with preventing dust from getting on everything. True professionals in every way and I will hire them again if I need new windows.

This is a really reputable place. I have an old Chicago house that's probably about 110 years old…read more I used Chicago Window & Door Solutions to replace wood windows from the 1960s that had stopped working and several vinyl windows (8 years old) that had started to fall apart. I was really mad about the vinyl windows because the former owner had installed them pretty new, but they literally were about to fall out of the wall. We had to lock them to keep them in place. The previous owner had the original windows replaced, but the installer of the vinyl windows did not insulate around the frame and cold air kept leaking in. The wood windows would rattle on a windy day. I found out about Chicago Window & Door Solutions through a recommendation from another contractor who was repairing my original wood windows - he said he wouldn't work with anyone else - so that tells you something! Sue & Greg came out to meet with us, took measurements and talked about our options. They install Marvin windows. Know that they aren't the cheapest option. For that you can go anywhere, but know in about 8 years, you're going to be replacing them. But I found that they listened to what we were looking for - which for me was energy efficiency as a top priority. I liked that there was the chance to get a wooden interior on the windows. It allowed us to match the stain on sill and border opening - so now these windows look like they belong and do not look like replacements. We opted to stain the windows ourselves and they gave suggestions of how to do it. More importantly, they came out twice (next day!) when we had questions/concerns. Justin came to do the install and he removed and installed six windows and fixed a sill in a day and a half - plus he cleaned up after himself! If you've ever had workmen come into your house, you know what a mess they can leave. I am really happy with the new windows. They are beautiful, they are much more energy efficient than what I had and really block out the noise. I live on a two-way street in Chicago & they have made the house much quieter than the windows I had before.

Conrad was super easy to work with! We got quotes from a few different places, and he earned our…read moretrust when by proposing a very pragmatic approach and was the most competitive on the terms compared to others we reached out to. We had a window with a busted seal that's has been foggy for years since we moved in, some old basement windows that needed to be upgrade and he even helped us install a door as well. He made sure everything was installed with a high caliber of qualify. We are very satisfied with the outcome and highly recommend!

Conrad from Chicago Area Glass worked on our 1910 original artisan leaded, beveled, windows. He…read morefixed putty and pulls, ropes and weights and got them working again! He also fixed problems that were previously improperly repaired and could have made these amazing windows come crashing down! His focus, skill and knowledge about antique windows helped us attain our goal of being good stewards for our home. They just can't be replaced! Conrad has great skills and attention to detail, and with that kind of care maybe they will last another hundred years!

Customer service and product selection is next level! Gorgeous showroom! Luke was beyond patient…read morewith me and I changed my mind probably 5x. He went above and beyond to show me what they had in stock. He also helped to guide and show me what products were trending and exclusive. Absolutely loved my experience from start to finish. My dad is a mason with 52 year experience and we ended up going with a beautiful long brick from Italy. Highly recommend!

Bricks was a lifesaver! I couldn't find a contractor to service my sliding collapsible door and…read morereached out to Bricks because they sold the door to my builder years ago. They had someone at my home that afternoon. Brent rocks. He was knowledgeable, friendly, and exceptionally helpful. Brent figured out what my door needed and connected me with the right local contractor. I was so grateful to him for spending some extra time at my place tuning up what he could and before he left I could fully close and lock my door for the first time in a year. Thank you Brent and Bricks for helping me and for your commitment to standing behind the products you sell =).

UPDATE: Fifteen minutes after I posted the review below, Tayloe Glass responded to my concerns and…read morestraightened out the situation. It was a combination of bad luck and a comedy of errors. The technician has already visited and the actual repair is being addressed. We all have bad days now and then. All is well. ---------- Earlier: I'm extremely frustrated. Tayloe Glass scheduled a 9 am appointment at my home today. When they hadn't arrived by 10 am, I called to confirm that they had us on the schedule. The person I spoke with said he'd reach out to the technician and let me know. At 11:30, no word from Tayloe. Called again and told they pulled the wrong work order/that the truck broke down but would be here in 20 minutes. It's 2:30 pm. No word, no show. All I want is a REALISTIC timeframe of when to expect them -- or if they needed to cancel. I've wasted the whole day waiting at home. This company has great ratings. I cannot comment on the quality of their work, however their communication with me has been atrocious.

Local business with friendly staff and craftsmen who know what they are doing. I have called on…read morethem for over 30 years for all my household glass needs from picture frame glass to replacing broken glass windows at the house.

Incredibly professional and reliable. I am very meticulous about my home and these men were very…read morepatient and understanding with me. Highly recommend!

I chose this company because of their great reviews, but my experience involved major communication…read moreissues and conflicting information. I originally understood that both my house and garage roofs were being handled through insurance. One day before installation, I was suddenly told the garage wasn't included. I was then reassured they would finish the house and continue working with insurance on the garage. Additional garage photos were taken, and for weeks I was told they were waiting on a new adjuster or still working on it. When I checked my insurance portal, I found no record of any garage submission, and when I asked directly, I was told they would not be doing the garage after all. I still don't know whether the garage was ever actually submitted or resubmitted, despite being told it was being worked on. There were also issues with other items in the insurance estimate. Certain items - including awnings, downspouts, and a window wrap - were paid for by insurance but never completed. I later learned that about $2,396.59 was applied toward my deductible, and the company stated that I "elected" to use ACV funds toward those items. I never made that election, was never asked whether I wanted those approved items completed, and was never asked whether I wanted to pay my deductible. That decision was made without my knowledge. I was also told I had declined a $2,500 garage roof offer, but the only offer I ever found was $3,500 - a message I hadn't seen at the time. When I later asked for a written contract for the $2,500 offer, I never received one. My issue isn't just what insurance approves -- it's the unclear communication, missing work, and assurances that didn't match what actually happened. If you work with this company, get everything in writing: what's being submitted, what's approved, how your deductible and ACV funds will be used, what work will actually be completed, and any promises made.