UPDATE: Fifteen minutes after I posted the review below, Tayloe Glass responded to my concerns and straightened out the situation. It was a combination of bad luck and a comedy of errors. The technician has already visited and the actual repair is being addressed. We all have bad days now and then. All is well. ---------- Earlier: I'm extremely frustrated. Tayloe Glass scheduled a 9 am appointment at my home today. When they hadn't arrived by 10 am, I called to confirm that they had us on the schedule. The person I spoke with said he'd reach out to the technician and let me know. At 11:30, no word from Tayloe. Called again and told they pulled the wrong work order/that the truck broke down but would be here in 20 minutes. It's 2:30 pm. No word, no show. All I want is a REALISTIC timeframe of when to expect them -- or if they needed to cancel. I've wasted the whole day waiting at home. This company has great ratings. I cannot comment on the quality of their work, however their communication with me has been atrocious. read more

It's very gratifying to know that this business has retained its professionalism & stellar quality . This time, I called to review with Tayloe staff the possibility of replacing 8 foot double-pane balcony glass doors . What a pleasant experience.! From the review of the windows, ordering new glass & pristine installation, an excellent experience! Price is very fair. Work is simply excellent. Highly recommend Tayloe Glass! read more

Tayloe Glass - Windows Installation Near Me - Oak Park, Illinois

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Local business with friendly staff and craftsmen who know what they are doing. I have called on them for over 30 years for all my household glass needs from picture frame glass to replacing broken glass windows at the house. read more

I called around to compare prices for glass to be installed in kitchen cabinets. Tayloe was the best price. I dropped the cabinet doors off yesterday and was told it would probably be several days. Was completely surprised to get a call saying I could pick them up today. And the work is beautiful. I can't recommend them enough. Very pleasant to do business with as well. read more

This is why local businesses are best. Not only did Tayloe fix my third-floor "about to fall off" storm window, they beat their own quote, and i had a great time chatting with John and Mike about Oak Park houses, music, and baseball. Couldn't ask for more! read more

Great service. I had to insist on paying for a complimentary fix to my screen. (Plus, I got an education in screen repair by being able to watch.) read more

I had a cracked window on my porch and decided to go to Tayloe Glass. They did an amazing job from making sure everything was done correctly and they did not leave a single mess. It was like nobody ever even broke the window. Thanks so much Tayloe Glass read more

Very affordable option compared to other glass companies. They came out and fixed my cabinet door and shelves for a good price. Best glass company around! read more

They were super easy to work with, and knew exactly what they needed to make it happen. Our building is settling, and the windows are not doing so well, but they made it work. read more

Fixed a broken storm window fast and very cost friendly. We've had multiple broken windows and they've always done a great job.

We have worked with Tayloe glass for 4 years and couldn't be more happy with their work and passion for every project. Specifically they don't just do the job you need them to do, they actually help you in the project and make sure it looks great. We have used them to replace glass in mirrors, replace screens in doors, add screens in storm windows and our last project was to create plexiglass window frames for our screened in porch. I added a couple pictures but unfortunately it is difficult to show off the beauty of the panels. read more

Tayloe Glass - Right two windows have the plexiglass panels and the left panel is just the screen. - Windows Installation Near Me - Oak Park, Illinois

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I have an old bay window that required removal of old glazing and installation of new caulking. Tayloe's price was much higher than my other quotes but the owner knew exactly what was required when I spoke with him. For this reason I chose to hire this company. I understood there would be glass breakage in the process of the glaze removal. Because Tayloe understood the job requirement I did not squabble with their pricing. The day the job was to be performed the owner left the job site. The worker that remained removed the old glazing. Upon the return of the owner the installation of caulking was done very quickly. I figured they knew what they were doing. Tayloe was paid and they left the site quickly. After allowing time 2+ weeks for the caulk to cure the painter came. He immediately pointed out the poor quality of work (in his opinion). Some corners were not filled and there was one pain of glass that was completely missed. My bad for not checking thoroughly prior to paying for the service. To Tayloe's credit they did return to look at the job, then returned once again, this time with a different guy to correct the job. I don't like to give reviews like this and felt fortunate to have found someone that knew what the job required. This is an older home and I like to work with companies that I can rely on. However after this experience I will not recommend or use Tayloe glass again. I feel this company was capable of doing a much better job but perhaps don't take pride in their work?? This is a frt bay window. I could have pointed out to all the neighbors (as referral) how pleased I was. However this was not the case and for this reason I will not recommend or use this company again. read more

Great service! Had glass replaced on several windows after BB gun damage. Highly recommend!

Lightning-fast service, while I waited. Great price for a small piece of glass. Longtime customer here, will be back.

Hands down such a great place to purchase any glass. They came out and measured my dining table. Two weeks later I received my glass. John and Conrad did a phenomenal job! read more

Tayloe Glass - Dining room table - Windows Installation Near Me - Oak Park, Illinois

Taylor Glass in Oak Park is excellent. I am a contractor and have used them 4 or 5 times. Every time has been a great experience! Most recently, they helped me out in a pinch gave a quick turn around on 4 cabinet doors that needed glass. Konrad is awesome! Thanks guys!! read more

I recommend this local Oak Park glass company. We had them install storm windows in front of our historic leaded windows and were pleased with their service from beginning to end. Not only is the staff friendly, but they provided a quote promptly and when we asked to see a frame sample, they drove out the same day. Check them out if you need glass work. read more

Tayloe Glass - Storm windows - Windows Installation Near Me - Oak Park, Illinois

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Tayloe Glass deserves more than five stars. John, Mike, and Konrad are trustworthy veteran experts who do spectacular work with friendly, professional service that is more than reasonably priced for their precise artisanship. Thus far we have used them to replace the glass in 18 windows that had lost their argon gas seal (not only beautiful work but saved us the cost and hassle of replacing the window units and allowed us to keep our beautiful oak frames), plus repair screens, replace an aging giant mirrored glass wall, recreate an heirloom bathroom mirror, and replace multiple small window panes in our oak front door. On each detail they went the second mile in explaining what they saw and what the suggested solution was. Tayloe's quality service and hard work ethic stands far above the rest. They are reputable and trustworthy. We researched 47 glass servicers to find Tayloe, and now would never go anywhere else. read more

My girlfriend and I were looking to have a piece of glass cut for the top of our kitchen table. She looked at a few places, but this one was the closest and cheapest. We picked it up a few days later and it was just what we asked for. The owner was friendly and our experience pleasant. read more

Good work on 5 cracked window panes in a 100-year-old house, including one rear door.

The mower shot a rock through one side of my double pane front office window. I called a few weeks ago, they sent out someone to due a free estimate, they contacted me and explained that due to the abnormally large size and type of glass, it had to be ordered. two weeks later and my window has been replaced. The gentleman arrived early and it took him about 25 mins to remove the cracked window and install and seal the new window. Couldn't be happier with the service. read more

This place is amazing. My neighbor fell off a ladder into a large front glass window on her porch, breaking he window and suffering a long, deep gash in her arm. She was taken to the hospital. Meanwhile, there were huge shards of sharp glass and shattered glass everywhere on the porch, porch steps and sidewalk. Fearing that someone else would get hurt, we called Tayloe for her. In 1-2 hours, Tayloe had the glass replaced, broken shards and pieces all cleaned up and the windows washed into the bargain. When my neighbor arrived home with bandaged arm from the hospital, it looked like it had never happened. Bravo, Tayloe! read more

Tayloe Glass was incredibly helpful in cutting glass to replace a broken piece from a picture frame. I really appreciate the great service.

Nothing but positive words to say about this reputable business. I own a tattoo shop and my husband had a vision of a custom cut glass piece that was best suitable for a tattoo artist. Every detail was noted and executed. They brought the design to life perfectly without blemishes. Tayloe glass made it convenient by communicating through phone call & email. When we arrived to pickup the glass pieces, two gentlemen helped load the car. We've already called back to order another piece in a different design. Thanks Tayloe Glass, I will always recommend your business to others. read more

Tayloe Glass - Windows Installation Near Me - Oak Park, Illinois

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I found friendly, knowledgeable staff. Prompt, quality service. Convenient location. Final cost was LESS than estimate! I don't plan on breaking any more windows; but if I do, I know who to call. Bravo! Paul R. Oak Park. read more

Extremely friendly and professional. Really helped me out a lot. Glad to have them in my neighborhood.

After breaking the pane on one of my double hung windows, I took it to Tayloe to be repaired since it was nearby. They ordered the glass, and it was ready a week later. When I got the window back I couldn't believe how awful it looked. The sash looked like it had been taken apart by an angry bear .. it was bent and mangled, the corners didn't match up, and some seams had 1/4" gaps. Their solution was just to caulk the crap out of it, with the least amount of attention to detail as possible. The caulking was done so poorly it looks like my toddler did it. The window looks far worse now after having taken it to Tayloe, I'm in the process of ordering a new sash from the manufacturer - after having thrown away money at Tayloe. They might know how to cut glass, but taking apart a window and putting it back together seems to be beyond their skill set. read more

We have a 120+ year old home with many original windows. We had 2 windows with cracked glass (thanks to our dog and our son-both are fine, thank goodness!) and we also had a pane of glass fall out of a frame and a storm window that needed to be replaced. We were nervous about having people come into the home during this pandemic, but they showed up promptly wearing masks and gloves and replaced our broken windows and a cracked window frame quickly and for a reasonable price. I would highly recommend working with them and will definitely keep them in mind for any future glass replacement that we may need. read more

When you own an old house there's always a project that is just too ambitious to take on yourself and you're not quite sure who you need to fix it - all I can say is that if has anything to do with glass, call Tayloe! The double-hung kitchen window in my 1916 house with the original, wavy glass had lost almost all the window putty - the stuff that holds the window in the frame - and I knew it had to be repaired before winter. Called Tayloe and they were able to take care of it while I was at work (I removed the storm windows and screen so they could access the window). Konrad and Mike came out, gave me a price over the phone, and it was so reasonable that I told them to go ahead. They were literally done in 15 minutes, and even cleaned the windows for me. I'm sure I have other windows that will need to be reglazed, and I will definitely contact them again. read more

They adjusted there time to meet a commitment I had. Konrad was on time and we got down to business immediately. He provides me an option that would allow my basement window to be fixed today rather than wait. I was really pleased with the experience. read more

I broke my dual-layer thermal window in October trying to smash a fly (don't ask!). At first I thought, "crap, i need a brand-new window that could cost me hundreds!" Then I discovered Tayloe Glass. The store is a little hard to find. It's located just east of Ridgeland, south of the El tracks, an unassuming storefront. Inside, it's basically a shopfloor with a couple of desks and a cash register. Nothing fancy. I told them what happened and without hesitation they told me it could be fixed. They also gave me a great tip on removing my window unit. Later I brought the broken window back to them for measurement, paid a deposit, brought the window home so I wouldn't freeze at night :) After two weeks (instead of 5 biz-days as they had told me), the new double-pane glass was ready, so I took the still-battered window back to their store, and a few hours later it was all done! The glue they used was a little pungent for my nose, but the smell was gone after it's dried out. The whole thing cost me a little over $60. Needless to say I'll have a very, very warm holiday season. read more

When my front door glass broke in my Oak Park home in the Historical District, I knew to call Tayloe Glass. As a lifer in Oak Park I always try and keep my business here and support small businesses. My door glass broke late Friday night so Saturday morning I called Tayloe. The gentleman that took the call was very nice and said they were very busy and backed up, that they probably could not come out until Wednesday. I understood and just asked for advice how I could keep the class safe until they were able to come out, as the very thick old class shattered in large sharp pieces but did not fall out of window. He said he would call me back. I did not expect someone to come out within 1 hour that I called to come out to look at job and give free estimate. John gave me a very good price, much lower than I expected and was nice enough to remove the very sharp glass pieces for me, even though he was coming back to install the window. I also have had Tayloe install another window and make custom glass table tops and dresser tops over 10 years ago which are absolutely gorgeous. As John was leaving he mentioned he was the owner! That literally is best service ever! Excellent service, prompt, friendly, thorough and very accommodating! Best company by far for all your glass needs! Thank you sincerely John and everyone at Tayloe!! xo read more

I've been using Tayloe's services for years and years. They have fixed broken windows, made custom tops for furniture, custom mirrors, and fixed picture frames. They have always been reliable and efficient. read more

I carried a small storm window into Tayloe to have the broken glass replaced and a small screen to be fixed. Their quoted was very overpriced. Try the Ace on Chicago Av, they're dependable & half the price. read more

We had some broken window panes in our lovely but old (1928) Oak Park home. Tayloe glass promptly and professionally replaced the panes and restored the window to its original and pristine appearance. The crew (Konrad and Mike) were professional and courteous. They cleaned up and gave us window care advice upon completing the job. Would definitely recommend with no reservations. read more

I made this appointment almost a week in advance, and I was planning on coming from out of town. The guy calls at the last minute asking if he could stop by. How could he expect me to be there when I'm two hours away? If you're from out of town and you want a window guy, I would not recommend this company. They are unprofessional, rude, and will not keep their word. Don't trust them, don't rely on them, and please look elsewhere. It will save you money, time, and keep you sane. read more

Konrad and Mike did a great job fixing our glass window! They were able to come same day and were in and out very quick. They were very friendly and the price was right! Thank you again! read more

They know their stuff and did a good job on my glass and mirror replacement. But they have to come out twice. The workers they sent first time messed up part of the job and there were some frustrations going back and forth with the owner on the phone and nothing happened. I finally went to the shop and made an appointment to get it fixed. The guy who came out was very good and straightened out everything. From all the conversations I had with different people, I think three people were involved in the work and the communication was lacking between parties. Nobody seems to know the whole story, so what happened was unclear and responsibilities fell through. But the owner is easy to work with in person and is willing to make things right. The business operation needs to be improved but good overall. Bottom line is I will go back to them for future repairs. read more

Had a couple broken windows that needed to be fixed ASAP and Tayloe Glass came to the rescue. They were responsive, reasonably-priced and courteous. Without hesitation, I would hire them again in the future. read more

Great work w proper COVID precautions. Arrived on time and did the work and cleaned up nicely