Steer clear of this company. We employed them to install a complete shower room but quite early on Mr Alexander, a company director, pierced a water pipe with a fixing screw and the resulting water leak damaged the ceiling and door below. As they had no interest in coming out in the evening to determine source of leak we had to assess ourselves and take remedial action. After replastering and painting, another leak appeared a few days later from the enclosed toilet water cistern that they had installed, damaging the same ceiling again. They also cracked a floor tile when accessing the cistern. They had 2 attempts at installing a soft-close toilet seat, which we eventually succeeded in doing ourselves quite easily. They also had similar problems with soft-close drawers. Although we were advised that we had solid grounds to take legal action this was aborted following further advice from the solicitor after searches revealed Chic's poor trading results. read more