Generally speaking I find it difficult to find a builder, plumber, electrician etc who does exactly what they say they will, in the given time and without trying to add a little for 'unexpected problems'
I really think that in B & K Passmore my search is at an end.
Firstly, the showroom. It was great to see living working bathrooms and be able to see what it feels like to stand/sit in the shower and such like. The salesman was extremely pleasant and helpful and wasn't just out to take as much money as he could.
Because they did a site visit and survey there were no 'unexpected' problems and the whole job (converting bathroom with bath to wet room with shower and disabled access) went well. The man who did the work never slacked and the Mr Passmore himself called round to check progress and satisfaction.
The job was planned to avoid long periods without facilities and the guy worked over to make sure it was usable before the bank holiday weekend.
Best of all they refused to take any payment until the job was fully signed off to the customer's (my dad) satisfaction. read more