Great to work with, very knowledgeable, very professional…read more Explain very detailed the remote several times which was very helpful for us.

Professional, experienced, HONEST, friendly, fast service with the best prices around! We tried…read moretheir competitors first for our gas fireplace last year and were told we would need a whole new insert and chimney for roughly $10k! Got a second opinion from Countryside...just need a pilot light adjustment! We called them again this year for a minor adjustment, they squeezed us into their busy schedule and didn't charge us a thing for the quick fix! THIS is a company you can trust! THIS is a company you want to work with! 5-plus stars all the way!

I love this place!! I did something to screw up my gas insert and had some concerns, not knowing…read morethat I had screwed it up. LOL. Make sure you read instructions when you get one. At any rate, Eric came to my house the day after Christmas. He reviewed everything that I should have done, should be doing and assured me that everything was going to be okay. He exudes confidence, and he's just so knowledgeable, so kind and understanding, and just plain likable. I highly recommend this business. From the walk into the showroom speaking with Jennifer through installation and follow-up service this local business is a winner

Hometown came and serviced my 17 year old gas fireplace. The glass was all foggy and the flame…read morewasn't bright anymore. They spent 1 hour cleaning it and making some adjustments. It looks like new. I couldn't be happier.

Mike did a fantastic job cleaning and tuning up 2 gas fireplaces. He was meticulous, congenial and…read moreinstructive. I would gladly recommend the Penn Yan branch of Butler Sales and Service to anyone! He cleaned up after the work was completed. A great technician with a wealth of knowledge which he shared!

The job was done neatly, professionally, and very politely. Justin and Buck was very nice to deal…read morewith. I highly recommend Butler for any concrete work you need!

As always the staff at Four Winds Chimney is professional…read more Our chimney as cared for and repaired as needed. The stainless steel liner put in several years ago is performing well as promised. The office staff is the best. Thank you.

I recently had to have a repair done to my gas fireplace. My technician Kyle was terrific. He and…read morehis helper technician were on time, professional and very respectful of my home. The repair was done and they didn't leave until everything was working correctly. I was able to enjoy my fireplace over this brutally cold weekend. All is working fine and I would highly recommend this company if you are looking for excellent service and great people who really care about providing exceptional service to their customers. By the way my Chihuahua Carmen is grateful she can relax in front of the fireplace again!!!

My relative purchased a gas insert last November and had to pay 50% deposit ($3,500) after…read morenumerous calls and lame excuses for delivery no call backs and no insert at this time. Business apparently has been sold. Stay away!!!!!

I visited the store to complain about a stovepipe issue which they had installed. The issue was in…read moreregard to using duct work for stovepipe, which blew apart and put my house and life in jeopardy. After arguing with hie employees the owner came out of the office and slapped me in the face. He was pushing and poking and slapping at me when he then did the unthinkable. HE grabbed my head with both hands and kissed me on the lips. I kept my composure because I would have definitely hurt him badly and called Cicero Police. Upon interview, he admitted to the kiss, which is sexual harassment. The biased cops who didn't like an out of towner causing issue with one of their town's business refused to view any security footage or file any charges. Beware about going into Plank Road Fireplace and complaining.

if I could I'd give a zero. I had an appointment for Sunday between 11-1 and no one showed up. I…read morecall and they tell they had to reschedule yet no one called me. How do run a business and not inform a potential client that you have to reschedule. Horrible customer service .

Top tier service from consultation to after installation. We had a new fireplace wood burning…read moreinsert installed. The price was economical and we love it! We would recommend and use again without hesitation! Thanks Dave!

Great guys, very experienced. Came up with a solution to make the insert fit into my fireplace. It…read morewas a bit tricky, but they figured out a way.

From the owner: For all the comforts of home, come into the Hall of Flame Showrooms. We specialize in Fireplaces,…read moreFurnaces, Air Conditioners, Water Heaters and more. If you'd like to add warmth, character and lasting value to your home, why not let the experienced and friendly staff at Fireplaces Unlimited Heating & Cooling show you how easy it can be to add an efficient and beautiful fireplace to any room in your home. Fireplaces Unlimited Heating & Cooling offers a wide variety of the most beautiful wood burning, pellet, gas and electric fireplaces on the market, complemented by an endless range of exquisite mantels, cabinets and accessories. Locally owned and operated, Fireplaces Unlimited Heating & Cooling is Southeastern Ontario's trusted choice for fireplaces, inserts, stoves, furnaces, air conditioning, HVAC, tankless water heaters and barbecues. Stop in today and see how we make life more comfortable.