Can't recommend Colleen enough!!! (-: She has many years of…read moreexperience under her belt, is very informative and prioritizes your comfort (physically and mentally!)

love the service and quality of care ! Will keep coming to…read morethis location and definitely will be adding on my packages

I love this place i have been going for 3 years they have never let me down. the results are just…read moreincredible. the best laser hair removal in chicago. i 100% reccomend it. if u need a good laser place you should definitely try here. i tried different laser places but this one was the best and had amazing results.

I have had hair removal treatment in the past and Kelly is by far the nicest, gentlest aesthetician…read moreI have had work on me. Pricing is fair and affordable. Kelly pays attention to detail and I highly recommend her!

Kelly is amazing!!! She does all my facial needs and I won't trust anyone else with my face!read more

Laser hair removal - I've been with Milan for a couple years now and my experience has always been…read moregreat! Appointments are always on time, staff is extremely friendly and very communicative And I love my results! Definitely give it a try if you've been thinking about it.

Can be hard at times to get an appointment. specials are sent out for member pricing when there is…read moreno discount actually given. Every service here is about $2000 per area this is an investment.

Great service-Angie is thoughtful and they are very diligent. Very clean establishment and new…read morepatient friendly.

I had a very upsetting experience at Milan Laser in Schererville, Indiana, and based on how I was…read moretreated, I would not recommend this location to people of color or to anyone who cares about respectful, non-discriminatory customer service. I arrived early for my 12:50 appointment and the manager, a white woman whose name I do not know, did not acknowledge me when I walked in because she was on the phone. After she finally spoke to me, I began asking a simple question about whether Lindsay, the regional manager, could contact me. While I was still speaking, a white woman walked in and the manager completely cut me off to help her instead. She immediately turned her full attention to that customer, spoke warmly to her, and even took her early for a later consultation, while I was left sitting there. When I pointed out that I had been speaking first and wanted to finish my question, the manager became combative and kept falsely claiming I was asking for "personal information," which was not true. I was simply asking whether she could have Lindsay contact me. She then started saying I had to wait for HR, which made no sense and felt like a tactic to avoid helping me. As a Black woman, I left feeling singled out, stereotyped, and treated differently. The difference in how I was treated compared to the white customer was very noticeable. I also have concerns about scheduling, because since a newly hired Black technician started, I have repeatedly been scheduled with her, even though I previously had a different technician and asked about returning to her. I was told scheduling is "random," but it does not feel random based on my experience. I paid in full, and instead of feeling valued as a customer, I left feeling disrespected and uncomfortable. Based on my experience, I would not recommend this location to people of color or to anyone who takes discrimination seriously. If you are a person of color, or if respectful and fair treatment matters to you, I would think twice before coming here.

Really disappointed in this place. I used to loyally go here all the time for a variety of…read moreservices. Well, unfortunately during one of their "sales" I had fell victim to the alluring scam of buying a whole vial of filler ($700!) in advance for a small discounted price. Well, life happens. Due to medical reasons along with moving states, I no longer opt to get filler and I am physically unable to get there. They will not give me my money back. No "fault" of their own... "policies" etc... However, as a small business owner myself, unique situations have to be considered. If a customer literally moved states and could not medically get said procedure anymore, I would personally give them their money back. Especially for such a significant amount of money... I feel like I just got robbed. Sad to leave this place a negative review but even sadder to see their lack of humanity given certain circumstances.

Never been to a spa type business and didn't know what to expect . They are very attentive and…read moreprofessional . I'm only getting the vitamin drip not interested in body appearance enhancements . The massage chairs make getting an I.V. a relaxing experience . The provided mood music is okay but next time I will bring headphones and stream from my phone . I did feel safe and well looked after but I think there should be a call button just for any unforseen issue that might arise . The vitamin bag can be custom mixed for your health needs . Prices differ as more complex additions are mixed in .

I have been going to Eterna MedSpa for many years. I have enjoyed every experience, but the custom…read morefacials are my favorite. I also appreciate suggestions about skincare and other services without feeling any pressure to buy. The Last Minute Club and Ladies Day are also nice features. It's a great place!

Looks like a very nice place. The inside looks very spa like. The staff also looks very friendly.read more

10/10 I RECOMMEND! Love the facility & the people. Super friendly & accommodating. I enjoy my…read moreexperience every appointment.

From the moment I came in from my free consultation I had a great feeling about this place! All the…read morestaff are very friendly and welcoming. This is my first time getting laser so I was nervous as you could imagine, but the ladies help put my worries at ease by answering all my questions in depth. After only 1 session I have already started seeing drastic results in hair growth. 10/10 service across the board, even from the out sourced financing team. I would definitely recommend this place if you are looking to start laser treatments!

I'm hoping that by writing this review, I can spare somebody the trauma that I went through trying…read moreto heal my acne scars! In the beginning, I had SEVERE deep acne scars. It got so bad that I didn't even feel comfortable leaving my house. I have probably been to every establishment that offers these types of services in the Chicago suburbs. I didn't realize it was such a cut throat industry! I feel like I have been hustled to the extreme! I wish it didn't take me as long as it did to find this establishment. They prioritize results over sales. From the beginning, Rebecca was transparent and felt that it was very important that I understood everything that we were doing, and, why. I'm only half way through my micro needling package! (They offer great deals on packages) My skin looks SO MUCH better and I have hope, again. Thank you, Rebecca!!!!

Don't do your laser hair removal here after paying 4600$ they don't have lifetime laser guaranteed…read moreall the other places in the area after 10 sessions u get life time guaranteed laser removal, even if u came back after years, this place doesn't, I had hair still coming out since my session number 6 I started telling them the hair still thick and a lot of patches terry kept saying it's ok don't worry if needed we can give u extra sessions for 250$ each then she did one session and increased the temperature of the machine instead of using 7/8 setting she start using 9/10 terry herself did this session and the machine kept overheating and shutting down that's when I realized she's not using the proper temperature that my body needs, when I told her about it she said it's my fault because I booked full body treatments ( not her machine broken and can't handle the work) and after me doing 4 extra sessions and paying 250$ each , then I told her I can't keep paying and the hair still growing she started asking me to not shave and come over so she can see how bad my hair is which I did MANY TIMES but Everytime i come without shaving she's not at work or had a doctor appointment or busy( then Tessa took photos of my body and the hair to show her) , and decided we will be doing spot treatment for free until I get the result I wanted and paid for, but today she was very rude treating me like I am stealing from her and said we are done and she refused to keep talking to me and said she's busy walked away when I was talking to her, just don't believe the lie reviews when I first came her she asked me for 5star review before even I get my laser and I told her I will give u the review after I finish my treatment, don't come here for laser waste your money and time go to a place gives u contract and guaranteed lifetime hair gone if u needed more treatment, don't do my mistake and start with a full body just start with one area if u still going to use this place or any other place UPDATE : after me sharing this review terry cancelled my appointment without contacting me and when I start calling them they picked up after 10 phone calls and she said she cancelled it because of my review and hung up on my face, that's when I start calling again until they answered she threatened me with the police and if I want to get half my money I have to take down my review which I refused because it's what I've to go through wasted my money and one year getting laser treatment, plus she claims my photo is old when in fact she have more photos of the hair on my body after I finished my package and the extra 4 sessions that I paid 250$ for.