went in on my day off cause i didn't feel like putting my catback on and they did it for me in no…read moretime , super cool people, let me know what exactly he was doing when putting it on, he even let me keep my stock exhaust there till im able to get a truck and get it ,highly recommend

Ricardo at FMS was amazing! He helped me through every step of purchasing a catalytic converter and…read moreinstallation on my class C RV. He reassured me it was the right one for my RV and asked my permission before replacing extra pipe that would charge a little extra. The repair cost was very reasonable and they were done in about 2 hours. The office area and bays were clean and appeared well maintained. Then when I went to smog it and had issues, I called Ricardo about 5 times and he was always patient with me and the smog operator. Then he actually took my problem off my hands and gave me a better smog place to go to. I seriously appreciate his help so much and would take my car here any time. Thank you Ricardo!

Came here looking for a garage door opener since their website showed it was available. Decided to…read morecall ahead before making the trip, and I'm glad I did. The gentleman who answered the phone was very attentive and actually took the time to check their inventory instead of just guessing. He let me know they didn't have it in stock, but offered to order it with a 3-day delivery. Unfortunately, I needed it right away, so I had to go elsewhere. But honestly, I really appreciated the effort and transparency. He saved me a wasted trip, and that kind of service doesn't go unnoticed. Didn't get what I needed this time, but I would still come back based on the customer service alone.

On this day I booked a house in the mountains for a vacation, but in the mountains I was turned…read morearound and told that driving without chains is prohibited. I had to go down to the city to buy chains. This store was the closest on the way. I asked the consultant for help, I needed the size of my tires, and the guy successfully picked up this chain for me, I also needed a yellow rubber band for the whole structure. Thanks to the guys, I drove along this snowy road to my destination without any problems. I recommend this store, they have great employees who will help you in a difficult situation.

The company as whole is a little meh. But ALL the original in house reps are amazing. T, L, even…read moretho S is a little mean she does her job to the fullest. They truly are the heart and soul of this corporate giant. Not gonna put her name on blast but E is the best. Always goes way above and beyond to help me out with all my odd requests. And trust I'm not an easy customer. Lol. Anyway amazing customer service. Great job!

So I have been calling around all morning for parts for my vehicle and I normally go to California…read moreauto supply in Pomona when I called them they said that they didn't have the parts but they would order them from parts Authority in San Bernardino who had the parts and my total is gonna be $114.14 And that they would be delivered to Pomona by 1:30 PM I said can I just pick them up in San Bernardino and they said yes call parts Authority in San Bernardino so I did and for some reason they were trying to charge me $20 more for the same exact parts and they would not have to drive it to Pomona And I said why are you charging me more than they are and they're buying the parts from you the same exact parts the guy was like I don't know who that is but these are our prices. Very rude. Maybe learn some customer service skills. Of course I called back California auto supply in Pomona who I guess was acquired by parts Authority this year hopefully they can learn some better customer service skills

TRUST WORTHY So, was concerned about my catalytic converter…read morethat was replaced by original shop owner, Eddie. Although Alfredo bought the shop he stood by the replacement warranty; no hassle at all. Have been a customer since 2020 and have had all repairs done correctly. If you are looking for expert mechanics that you can trust please go to Eddie's

Bring your car here if you want somebody to do what you ask but leave you with a new problem so…read morethat you have to come back and spend more money. I recently bought some new coil overs and had them installed here. First of all the girl, who helped me set up my appointment didn't even know what coilovers were. She quoted me a price and it seemed too cheap compared to other places including the quote I had gotten from here before so I reiterated and she still gave me the same quote. When I arrived for my appointment the gentleman helping me said your shocks will be ready at this time. I reiterated once more that I wasn't replacing the shocks but I was installing aftermarket coilovers. I told him that I told her three times to make sure because I didn't want to get quoted a price and then charged a different price. Needles to say he agreed to do them for the price quoted then later called saying they need an extra part for the installation that coincidentally costed the difference between the quoted price and the price I had gotten before. So no I didn't pay the agreed quoted price. Which I could live with because I knew it was too cheap but it was still unprofessional because I had gotten a better price elsewhere. I had gotten the installation of the coilovers and a four wheel alignment. The install was completed and I thought I'd get my car back riding smooth as ever but right away I noticed some issues. My car was not smooth at all and I could also hear loud clanging noises when I turned my wheel which never happened before. I had a buddy of mine balance my tires and fix the air pressure and the car felt nice and smooth again but I could still hear the loud clanging noises. I took the car back to this shop for a retorque and let the gentleman know about my concern about the loud clanging noises. Although I had an appointment that I made a week in advance and expected it to not take all day long He said he had a lot of cars ahead of mine and I had to leave the car all day. The part that made me furious was after leaving the car pretty much all day I didn't receive a call or a message explaining what caused the loud clanging noises or explaining what probably happened. I wasn't made aware of what the issue was or how it came about. I simply received a quote upwards of $1200. I asked for clarification on what the quote was for if I had brought the car in for a complimentary retorque and for them to check why the car suddenly started making those noises after they worked on it. The reply I got was what shocked me the most. Two messages. "Retorque is done." "Noise is tie rods.". I was pretty upset at this point due to the fact I didn't have my car all day despite having an appointment and then not even getting an explanation. I decline the work due to the fact I had just paid a pretty penny for the coilovers and installation and didn't want to spend double on another problem I didn't even understand. I show up to the shop hoping for an explanation and possibly to sort things out. The girl who I assume set up my appointment is at the front desk. She sees my invoice and looks puzzled at what she is seeing so she goes and asks the guy in the back about it then comes back to give my keys and invoice. I ask her a question about it and she has no clue how to answer so she runs back to the guy and instead of coming to talk to me the gentleman just sends her back with an answer that didn't even answer my question. The worst part is when I got my car back it was all shaky and a rough ride and not smooth how my buddy had left it before bringing it back in. At this point I decided to count my losses and will never be back to this shop.

If you need auto parts in San Bernardino, go see Tony at the O'Reilly on Kendall St. Finding parts…read morefor a classic car can be a real headache, but Tony made it look easy. He's helped me out multiple times now. He is super knowledgeable, professional, and knew exactly what I was looking for right away. Outstanding service like this is rare nowadays. Thanks, Tony!

Thank you to Noah N. for helping me. He was professional, knowledgeable and nice. Noah answered all…read moreof my questions. He was very understanding of my car situation. I highly recommend and I will definitely be returning to O'Reilly Auto Parts.

This place is massive and has a huge inventory. They have…read moreanything you can think off for your car. Even it's it's something small, like widow switch, or mirrors, even visors, they carry it. Literally any car part they have and if they need to order it. They will! I was referred by a friend and they have a website so I checked it out and decided to call instead. I'm in OC and I drove down there because it was such a deal for what I needed. I found out when I got there that they can also deliver for extra fee. I definitely will do that next time. I was impressed on the service and how prompt they are. I actually was curious about their deliveries and they delivered in OC, LA, San Diego, and the IE. they also have EBay site. I found from Jeff, who's in charge of that. Jeff was so helpful and also they have a Spanish speaking sales person too. I asked the Sales rep name and his name Junior. I was waiting for my part and then was asked if I needed help by Mark but I was already being help by Jeff. Everyone very attentive. While they're getting your part there's seats and a vending machine, so you can snack or have a coke while you wait. I also notice there was someone entering back and fourth to the yard and also the back office. I figured that's probably the manager because he was talking to the staff and helping them out. When I asked who he was, it was the owner. I was surprised how hands on he is with his team. Also I will say he's such a hottie! I definitely didn't expect that. After seeing how handsome he was, I said this was definitely worth the drive. I got my part for a great price, great service, prompt service and to add the icing on the cake I got my eye candy. I know this last part is maybe to much info but for all the women out their I will say, it's nice to see such a handsome man while you wait for your part. But overall I definitely will recommend this place. One thing I notice they are so helpful with every person that walks in the door. Some customers were a bit scary looking but the staff treated everyone the same. I thought the was just awesome and makes sense why they been in business for a long time.

Spoke on the phone with them for 2019 Honda civic rims, they confirmed that had two in stock. I…read morespoke to them twice to confirm, they even gave me a reference number. Drove over 50 minutes to get here only for them to not have the part. Terrible management of inventory and a waste of time. Do not come here

5 stars for Luis!! I was struggling, trying to put my windshield wipers, and he was very helpful…read moreand help me install them. I've been in sales for more than 15 years I consider that great customer service.

I was trying to give a half a star but wasn't letting me we were going camping and wanted some back…read moreup power for my utv and atv they always seem to die after the kids ride around so I got a battery pack jump stayed my luck the thing didn't work..so ended up buying one out there ..when I got back tried to return and it and apparently they dont return them so I bought a paper weight for $160.00 dont go to this store I'm sure all other stores would of had great service and returned a broken product with no problem

Came into AutoZone in full panic mode because my car decided to betray me right when I was already…read morerunning late for work. Had to get a jump from my neighbor just to make it there... not the kind of day you want. Shoutout to Wilfredo though. Dude was friendly, calm, and actually knew what he was doing. Helped me find the right battery for my Infiniti G35 and didn't just point me to the aisle and disappear like some places do. I'm not a car person at all, and apparently the G35 battery setup isn't exactly beginner-friendly, but Wilfredo knocked it out in about 10 minutes like it was nothing. Meanwhile I would've been out there watching YouTube tutorials for an hour questioning my life choices. Really appreciated the help and professionalism. This is the kind of service that actually makes you want to come back. Not all AutoZones hit like this... but this one? Solid. 5 stars.

Located on Kendall Dr…read more Needed to pick up a new rear windshield blade. No lines. Employee helped me to pick up what I needed. Very friendly and helpful with their customer service. Support your local businesses!

These guys are top notch. I have the aero leaf system for my 2500 gmc. The way it was designed is…read morevery well thought out. Any question I've ever had has been answered quickly, their customer service is A++ Ernie, Richard, Zack all awesome guys to do business with!

after having my air bags installed the air line failed do to the way it was installed so I called…read moreUniversal Air Suspension Company and talked with Zack he was able to helped me fix the system. I will always use UAS for all my air ride needs

I needed new fenders for my boat trailer and after calling around they had the best price. Service…read morewas excellent. I highly recommend this place for and trailer parts.

Helpful & friendly staff. They had all the trailer parts my husband and I couldn't find anywhere…read moreelse and at wayyyyy cheaper price too. Definitely recommend.