My Chevrolet Corvette was damaged while in the shop for inspection. The owner denied all…read moreresponsibility to the insurance company. Good luck taking your car to this shop.

I've just been going there recently for routine maintenance (oil change, tire rotation). Good team,…read moreeasy to work with, Excellent service!

What started as a simple tire installation ended up ALMOST KILLING ME! BEWARE OF THIS SERVICE…read moreCENTER! Came in for service to get tires installed after purchasing them on TireRack. Tire Rack recommends this service center as a premier installer. BIGGEST MISTAKE EVER! (MORE BELOW) Scheduling Service Scheduling service was not difficult at all. I spoke to a representative at this service center and set up an appointment with ease. I spoke to them on a Tuesday and had a service scheduled for Friday morning. The cost to install four tires was about $100. One reason for the loss of a star is because there is a coupon on their website for $20 off of $100 or more in service that the representative did not mention. I had to ask them about it to see if it applied to this service. The service representative said that I could use the coupon and sure enough when the final bill came, it came with $20 deducted from the final cost. Total: -1 star (4 stars) Waiting Area When you first enter the service shop there is a front desk / reception area with chairs. After I checked the car in I sat on the chairs in front of the reception area thinking that was the only waiting area. Later, when I was looking to see if there was some sort of vending machine or water dispenser did I find that there was an entire waiting area inside of the service center that the front desk receptionist failed to mention existed. Minus another star. Total: -1 star (3 stars) Service I brought the car in at about 9AM and was out in a little over an hour and a half. Although there was only one car ahead of me, I was told ahead of time that tire installation usually takes about an hour so a thirty-minute overage is not far outside of the anticipated time. Total: 0 stars (3 stars) PROBLEM Prior to bringing the car in for the tire installation, I noticed that the brakes were making a noise. I specifically asked if the technician could take a look at the brakes. The lady who worked at the front assured me that they would take a look. After the technician dropped off the paperwork I asked her again about the brakes to which she replied (based off of the technician's report) that there was nothing wrong with the brakes. She reiterated that had the technician found any issues with the brakes they would have noted so in the report/receipt once they handed it off to her. Yesterday, my brake pedal started sinking and the brakes were not engaging fully while I was driving southbound on I-95. I had the car looked at and the technician found that the brake pads were completely worn out causing the calipers to break off that led to all the brake fluid draining out of the vehicle. With my Ford E-350 being a front-wheel-drive vehicle, the technician said that there is no way that the brake pads and the calipers in the REAR of the vehicle would have worn down to that point within a couple of weeks. Especially considering the fact that the car is driven only 2 times a week. I am not sure how much trust and respect should be given to an auto service center that can't even see that a brake pad is worn out. Furthermore, I trusted them with this diagnosis that could have ended up causing significant physical harm to myself and others. This is a church passenger vehicle that is used to carry sometimes as many as 11 passengers at a time. Luckily this problem occurred without any other passengers on-board. However, this could have become a very large catastrophe. Please BEWARE of this shop and beware of the work they do. Total: -2 stars (more if possible) (1 star) CONCLUSION: This shop has great reviews from other customers and this may have been a one-time anomaly. However, I felt that future customers should be made aware of this situation and should be able to make an informed decision as to all the positives and NEGATIVE aspects of this auto shop. While this is a service center that does Maryland State Inspections for safety, I want to call into question the thoroughness and validity of the work they do in inspecting vehicles. What should have ended up simply being a brake pad and rotor change ended up costing double because of caliper destruction. I hope that the management and ownership of this service center get a chance to review what happened and make the necessary changes to the work they do. This is the prime example of a service center haphazardly and negligently checking vehicles that put people's lives at risk. This should NEVER happen again.

I could not be happier. I found this facility in google when I needed clutch work on my 2005…read moreSubaru. Kerrie was very helpful in making me feel like a valued customer and was able to have my car looked at very quickly despite the long waits other mechanics had. The mechanic working on my car, Chris, was knowledgeable and I feel took extra care to make sure things were done right. I can't recommend this place enough. The prices were VERY reasonable and the work done was perfect. Thanks again for a great first experience. I will be back with any other car issues I have.

It's been a real pleasure to deal with such an honest and reliable people…read more I called in and needed a last minute towing services for the next day delivery. The dispatcher was great to deal with, he took down my information and told me all will be done the next morning before 9 am. His driver called me at exactly 9 am and gave me a status update notifying me that the job was completed. It was a relieving and one of the most easiest experiences in my life. I was charged exactly what I was told and I truly appreciated their hard work. I would, without any hesitation, recommend this towing company to anyone that needs a stress free experience.

If I could give them a 6th start I would! This past Saturday in below freezing weather Mike was…read moredispatched to my location. He came fully prepared and did not wince when he saw that my driveway wasn't fully cleaned off from the recent snow. Instead - in and on and out in about 25 minutes total. I have a Jeep Wrangler and not the easiest to tow either. All around B&F Towing is my #1 tow company in the Newark, Delaware area.

Crouse Auto Body took great care of my car and me! Car…read morelooks brand new ! They fought with my lousy insurance company so that I wouldn't have to! Insurance company was fine until I filed a claim! GRRRRR! I HIGHLY recommend Crouse Auto Body!

My car went off the side of the road the tow driver lied about accident cleanup fees, fees to clean…read morethe tow truck bed my bill was $900. I spoke to a supervisor and showed him video evidence the bill is fabricated and those fees shouldn't be associated for a tow. The supervisor told me " that's how our drivers get paid" -I showed proof by several videos -Abuse of power by a tow company

I've been bringing my BMWs for about 7 years and I'm now on my second car with them. From day one,…read morethey've been outstanding. What really stands out is how honest and transparent they are. They don't try to upsell you on things you don't need, and they're always willing to sit down and have a real conversation about your car -- explaining what's going on, what your options are, and working with you to find the best solution. You never feel like just another ticket in the system. The entire team is genuinely friendly and super nice. They treat you with respect, remember you when you come in, and clearly take pride in their work. It was a huge relief to have found a specialized shop tha t I can fully trust. Highly recommend them if you want honest service, great communication, and people who actually care about you and your car.

Great service and transparency on pricing! Mitch at the front is fantastic. Better than the…read moredealership any-day!

Great service and great people there!! Would DEFINITELY recommend! Family owned and extremely…read morereliable!

Always friendly, excellent service. A local place where they know your name AND your vehicle. Easy…read moreappointment booking and convenient location. A business that is also involved in the community.

Quick Lane Auto Repair told me I needed an OEM brake caliper that would cost about $800 and claimed…read moreno aftermarket options were available. A quick Google search showed an aftermarket caliper at AutoZone for around $95. I had Fancher Garage install the part instead and they saved me hundreds of dollars. Do your research and get a second opinion before agreeing to expensive repairs. I am now a loyal customer.

Went for 4 tires on my truck very fair pricing. Great service very nice people. I would highly…read morerecommend.

K&T come thru when you really really need an assist! We had a bit of bad luck with a car just…read morebefore our daughter was to take it to college. We got it back from the shop just in time, only to see that an inspection was due. And we had a 12-hour drive. They got us out the door quick this morning! Thank you Mike and K&T!

Took my car in for 70,000 mile service. They were very professional and competent. Also, before…read morebuying my used vehicle we took it to K&T to have them check it over. They did not charge for this courtesy service.