Horrible customer service at this gas station. The lady who works here with a bright blue Acura needs to roll out of bed earlier. So many people at this gas station and a piece of paper on the doors that says store opens at 8 it's 8:11 and she just comes walking to the store and she tells me with attitude "the store isn't open" I said ok "I just need a receipt" and she said pssshhhh I don't even know what to tell u the machine will take 20 min to roll out anything and it's not open. read more

Everyone does a great job there It's clean inside and out Water and air Coldest drinks in town read more

I went to get a car wash and I chose the $12 option which is what I normally do this is my regular car wash and when it finished my car wasn't dried like still completely wet the dryers didn't turn on and still half dirty!! I went inside to complain and hopefully get a refund and the lady with black hair behind the counter gave me attitude and told me they can't give refunds for the car wash. Fix your employees attitudes and the car wash!!! read more

The older, masked lady at the counter might be the worst customer service person I've ever seen in a store. She doesn't acknowledge you. Never smiles, and obviously hates her job. Doesn't say thank you. I've been there 3 times. Same all 3 times. While I was pumping gas another customer was complaining to me about her. The job pool must be horrible if that is the person representing your business. Car wash is horrible anyway. Find somewhere else. This woman will put your day off to a bad start. read more

do not pay cash here I gave the lady $60 and bought an energy drink. I went outside and pumped on pump seven it took $36.72 . I went back inside to get my change and she rang it up as I only gave her $40. This is the second time this lady has done this to me. I requested to speak to her manager on the phone and she stalled and said she couldn't get a hold of anybody. She scamming people she looks like she tweaks her jaws all sucked up. I usually fill up both my cars here not anymore. read more

The worst!!! What a waste of time and money! Car wash sprayed for maybe 2 minutes. Looking worse than prior to dropping $7.00! Total ripoff! Do yourself a favor and go anywhere else! read more

WORST CAR WASH...AND YOU PAY FOR IT!! I paid $9 for the deluxe wash. When I got home and looked at my car, it was absolutely covered with hard water and detergent steaks. It looked better before it was washed! I called the Chevron station and was told to bring it back for another wash. After driving all the way back and going through a second time, it looks just as bad if not worse. Check out the photo and see what I mean. Do not go here if you want to clean car!!! read more

Chevron - Chevron Car wash .... My "clean" car. And they make you pay for this??? - Gas Stations Near Me - Ventura, California

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I went in to purchase lottery scratchers and the cashier ( a short hispanic woman) was very rude. The manager should really retrain her. She acted like i was taking up alot of her time but i was the only customer in the store. I asked what number the roll was on and she told me " she doesnt do that" i told her " you dont do what! She said that is gambling. I will never go back into that location again. read more

I been to multiple Chevron gas stations throughout Ventura County and LA county. This location is probably the worst one with customer service. There is this older lady in the morning who consistently provides rude customer service. I finally approached her today about it and she clearly did not care. This happened on 01/20/2022 around 10:15 AM. Look I am not asking for above and beyond customer service, but at least basic common courtsey customer service things. Essentially, do your job the right way. If I am paying for something I have a right to double check you are charging me the correct way. If you are offended go find a different job and leave your attitude some where else. read more

Little lady gave me a smart little comment when I asked her where the water was. No friendly customer service either won't be back

Sitting in line for the car wash right now and the Chevron employee working is taking her smoke break outside at a GAS station. Will not be coming here again. Irresponsible. read more

Chevron - Employees can't even follow the rules. - Gas Stations Near Me - Ventura, California

They use the absolute WORST hard water that will leave your vehicle looking worse then before you drive through. Avoid! I live 3 minutes from this location and would love to have it be better, but it's not. The hard water spots will damage your paint over time. read more

The woman behind desk was humorous and helpful:the young man Tony saw excess drt that carwash machine might not get so he took the time to hose down truck before machine wash.Talk about going above and beyond!People kind,courteous,and helpful.I am 71,just moved to Ventura and this will be my go to place.This pleasant experience happened Sat Jan. 29 Thank you George D read more

Unacceptable customer service by Shawnie. I went to turn in my lotto tickets and was waiting in line. When I was next, she told me that I have to step aside and wait until she rings up the rest of the people in line. I told her that I was next and didn't feel I should have to wait. i Told her that if she is r going to take my lotto tickets then I will just pay for my items with cash so that I don't have to wait until she rings everyone else up in line. Plus I was in a hurry. She the said well I'm just going to refuse service to you altogether. She said her boss Missanita said is the company rule. I have gone to many chevrons and i have never been treated like that. Horrible service and I'll never go back to that chevron. read more

I buy my coffee and snacks there every day I am greeted wonderfully by staff. Every single time it has become my routine. Thank you Anita for going out of your way to make my day easier. And always being so nice to my kids. This is my favorite stop! read more

The employee Anita ..not very helpful, seems to have an attitude..came in to tell her the gas wasnt pumping correctly and told me "I have no idea sir".. just terrible employee! Not handicapped friendly gas station...The other employees are nice though.. read more

Get your gas with your credit card and go. It's amazing how horrible customer service is there. Tonight on 5/4/19 at 11 I went in for a soda. They couldn't figure out how to close the registers for the night so there was a line forming. The female employee started making small talk about in n out burgers. I told them one thing about them is there registers never break down. Her response was "well you can go there if you want." I decided to put the drink back and leave. Customer service is mandatory and competent employees helps as well. read more

This station is always clean inside and out. I like how helpful they are. They have they coldest drinks in the area.

I went to buy a lighter and ,I'm 20 years old btw , and the older lady was the cashier refused service to me and lied that u had to be 21 to buy a lighter when the age limit is 18 honestly I've never had a problem here won't be coming back due to your racist cashier hood she gets robbed read more

Terrible. Bought carwash and it sprayed my car for 3 seconds, then failed... Attendant said they couldn't give refund. I would have to come back when a manger was on site. So i payed for a service which they could not provide or refund me. Last time I stop at this place... read more

I know that this review will not impact the business practices of this station, but it will allow me to feel that I've (at least) done something. Bottom line: I was cheated out of $0.54. While that amount is (duh) not worth much effort, it still irks me. After Jared cheated me out of the money, he decided that he could not provide me with a receipt!!!!! What kind of business refuses to give you a receipt for a purchase???? Oh yeah--maybe one who plans to rip people off. read more

This place has always been a hit or miss, but after today when I'm standing there and Door is closed and locked and the manger Anita is there staring at you and your asking if there closed or should I wait for some reason she looks at me like I'm an idiot wtf. Sorry but I own a business and if my employees acted that way with customers that pay there wages they would be gone.. I'm DONE here! There is plenty of gas stations that treat people better read more

Went on 10/30/20 at noon. The checker was arrogant and rude. Her attitude was horrible. I have to assume the owner knows about her and just doesn't care. I will be taking my business elsewhere. read more

B'n my station since birth, and they REMAIN reliable through the year and MUCH thanks to for b'n OPEN today during our devastating fires throughout our city, when NO-ONE else cm'd 2 b...THANK U‼ read more

Carwash Undercarriage spray does not work. Paid $10. Got refund. :) Now I have to do it myself.

7/27/16 I purchased 10.00 in gas (and a 6.99 car wash code expires 8/5/16). 7/28/16 Returned to get car washed, entered code and it was denied. Pushed "Help" button4-5 times, no one came. Went into cashier, she told me "Help button doesnt work! and someone already used that code yesterday. I explained I bought gas yesterday but didn't have time to use the car wash. Threw receipt at me, told me Pay Again if I wanted to use Car wash. She moved on to another customer. Asked for her help, finally got a phone number that was not equipped to handle situation, 3 phone#'s later filed a complaint with and against Chevron Gas station aka The Enterprises Inc. also phoned my own bank to dispute charges. Freaking hassle over a simple 6.99 car wash, if she hadn't been so rude and disrespectful... read more

Under new ownership and prices have gone up dramatically. Use to be about 10 cents more per gallon than Arco now 50 cents more per gallon!!! I called and explained I was a loyal customer there and was this going to be the new pricing standard. Was very courteous when I asked but they just hung up on me Classy! Time to start passing this one by!!! read more

Average station, nothing to special. Car wash is decent. Locate at the corner of Bristol Road and Telegraph Road, Ventura.