I used my credit card to buy fuel but didn't work so I went inside to pay with cash and I noticed a…read more$76 charge on my card, so somehow ?? The person after me got to fill up at my expense ? Tried calling but no answer....dodgy business

SCAM SITE. Reported to police. Car got stolen at Sharks Cove and they took just Cash and Credit…read moreCard. Police found an empty car 2min away from Sharks Cove. They ended up using my card several times at name under Vula express. Be careful!!

We use JPG for all of our vinyl wraps in store! Really fast delivery of goods and great group of…read morepeople. Thanks guys!!!

JPG Hawaii are fantastic! Highly creative and responsive to our needs. Why would I ever go to a…read moremainland company when JPG Hawaii does a superior job right here in Honolulu. Thank you to Steph, and the entire staff.

Piggybacking on my review of Aiea Collision Center (check em go check em go! :) I needed a rental…read morecar while my van was in the shop. I definitely procrastinated on renting one because I know it's expensive. My parents and they referred me to Lucky Owl because they heard my niece use them when she comes to town. So I went online and their prices were reasonable and they offer a kamaʻāina discount! I booked online and called them to confirm all the details. They really helped me out in my time of need. All of their employees as super nice, helpful, and friendly! They all seem really happy working for this company and that is a joy to see. Justin was the employee I spoke with and he was super nice. They are located in Mapunapuna near Fisher Hawai'i. Don't blink or you'll miss the turn into their driveway! There are lots of vehicles to rent, so if you're ever in need of a rental--- visit them! Oh AND They also have a Lucky Owl Lock and Key as well as Auto Sales in case you're interested. Mahalo Lucky Owl!

We had a mishap with the key fob not working while we were at the beach on the east side of the…read moreisland. When we realized it wasn't working, we immediately opened up the fob and found old looking corrosion inside around the battery area. We put a new battery in it and left it open to dry out (if moisture had gotten in it). After troubleshooting to no avail, I called the company and they sent someone out charging a $75 "roadside assistance fee" where a representative brought out a spare key fob. Unfortunately, the replacement fob did not start the car (or even unlock/lock the car). The representative was friendly, but not knowledgeable on other troubleshooting steps to get us back on the road. With the replacement fob taken apart (to swap/replace the battery) the original fob eventually started the car. We even tested it further by turning off and on the car a few times to make sure the old fob was working again. We then drove the vehicle to our next destination, and when we went to leave the car wouldn't start again... we made the most of it and had dinner while further drying out the original fob to see if that would help. In the meantime the company sent a replacement vehicle (at no additional charge). When the rep went to start the original car, it stated right away. The following day, I received a voicemail to go over the additional replacement fob and roadside assistance charges. The voicemail said to reference the email and/or call back for questions. I never received the email after 10 minutes of checking, and then I got a large credit card notification; $350 for the damaged key and $75 for the roadside assistance. I didn't appreciate being charged without being talked to first. When I immediately called back to politely ask some clarifying questions, the person on the phone was very rude and raised his voice to me and my wife. Given that the original fob appeared to have prior water damage and the fact that it did start the car (after drying out, replacing the battery) it was disappointing to be charged $425 for something that may, or may not, have been our fault. And to then be yelled at for asking questions. At the end of the day, the whole ordeal cost us valuable vacation time, added stress, and drastically altered our plans. The car rental itself was affordable but the first car we ended up with was older and a little dingy.

I needed to have an old vehicle removed from my driveway and I didn't know where to start this was…read moremy first junk car removal. Came on to yelp and this was the first company to respond , I mean in the first 5 minutes this company called me to tell me they were available and can have my vehicle removed from my driveway in 45 minutes. I asked if there is anything I needed to give them. ( Ex: title , registration) because I had nothing to show or give them. Once they arrived it literally took them 6 minutes to hook up and get out. And it was FREE! Now that's what you call SERVICE! Mahalo Jrock Tows it!! It made this experience a delightful one! I'll be calling again real soon to have another vehicle removed.

No answer when I called. Left a voicemail and waited for a call back. After an hour or two I…read morereceived a message from the office saying they couldn't help because he was booked at "That time". No Date or time was ever given. How are you booked on a Date and time you didn't know about? Very disappointing.

Every car I've ever seen from auto land is borderline clapped out, a junker or a rust bucket. They…read moreask top dollar for vehicles that are not even close to good condition. No disrespect to them. Just my experience.

I decided to message on Facebook marketplace place, weeks in advanced talking to Skylar to see if…read moreit was a dealership I wanted to spend any time at other than Servco. I had options to go to Servco due to my work, but I decided to go to Autoland because they gave me a bit of a better deal. I knew going into the purchase, it is a USED VEHICLE, with a 3rd party warranty, so don't go into a used car lot expecting a brand new 2025 vehicle. Skylar was able to find a vehicle I could agree on with an affordable price. The cons is the vehicle does need a bit of work to be perfect , but again it's a used cheap vehicle.

I can't understand why they choose to conduct business this way. Is everything a little bit cheaper…read morethan around the island? Yes, prices are definitely more affordable, which is what you should expect from an Armed Forces Exchange. But for some reason, they decided that the best way to serve the military community on Oahu is to make them line up first thing in the morning on a first come first serve basis for all auto services. Oil change, 4 new tires with balancing, safety inspection, transmission repair? Active Duty, Dependent, Handicapped Retired Vets: All the same line. I think these guys must have run rifle ranges and thought that making people wait for extended periods of time unnecessarily was so hilariously awesome, that they needed to extend it to life outside the service. And there's no line; it's a gaggle and just pray that everyone recognizes common decency demeanor of who was there first. Get there at 0701, forget about getting any services on that day. And don't think that being the first in line is going to get you anything other than 2.5 hours to put on tires, when every other shop does it in 30-45 mins. Why they can't adhere to the pretty well accepted automotive practice of making appointments, is completely beyond me. Also, on random days (like one of the ones that I chose to try and come down and hit the "get the tires I already paid for put on my truck lottery") they will just not open and put a sign on the door that says "Closed, Staff". So, the next time you need something done on your vehicle and you are an authorized patron, and you see that they're open until 5, and you call and they quote you a better price than everywhere else you have called, and that you can come down and pay, and then just come down another day "anytime after 0700", realize that THIS is why they have 2.5 Yelp Stars. Pay the extra 100 bucks- completely worth avoiding the headache that they will put you throug

Waited at the front desk for someone to help me, but was ignored for an extended amount of time…read more Really wanted to purchase tires, and make an appointment, but glad I didn't and even more glad that I read the countless horror stories about this place. - No Thanks! I'll just be heading down the road. Sorry our servicemen & women have to endure this as their option for automotive savings.

Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

My car was broken down and not safe to drive. I called and got an appointment right away…read more Francis went above and beyond, and was very friendly and fast. I highly recommend this company.

Found these guys via Geico roadside assistance recommendations. It only took a couple minutes…read more(typically takes 5-10) to get assigned a service provider. When going through the Geico app, your pin drop may be a bit off as it is hard to drag and drop on the screen so it's best to call the tow company once your app updates that they have arrived. I was able to communicate my location more accurately to the tow company allowing them to quickly update their driver on my location. When the driver arrived he greeted me and asked how I was doing and was professional, friendly, and really helpful he even let me keep the car running for the ac to remain on since I had my dog in the car. He approached my dog nicely when he needed to get the mileage from the car. My dog is a rescue and still learning how to be around new people but he approached slowly and kept his hand out so she could smell and be ok (she did try to nip at him a bit at first so I apologized for that she was buckled in so she couldn't reach him) but that's why he adjusted his approach as we tried to read the mileage. He also helped me empty the trunk a bit to reach the spare. I don't like the default jack in the car and didn't have any of my tools or able to phone any friends to help so I'm really glad he was able to help me. This is an eye opener for me though so I need to update my roadside tools for later just to be safe. I did have my air pump but that's how I was able to find the holes in the tire when I hit that pot hole lol. Unfortunate event BUT ON A GOOD NOTE, I was able to find a nice, reliable, friendly, professional tow truck service provider. And I was looking to switch out my tires anyway lol. So honestly, I'd say that's a win in the event of things happen for a reason. Thanks for the roadside assistance Empire Towing & Roadside!

These guys are so professional and so diligent in checking to make sure all is in check on the…read morevehicle before driving off. So AWESOME!

Contacted ~4 towing companies. Integrity towing was the…read moreonly company to respond. + provided useful information.