Easy to enter and out. Clean bathroom and good selection of everything. Cashier person was very…read morefriendly and nice.

It's a gas station. You go there to get gas. Guess what? They had gas. Mission accomplished…read more I pulled up, inserted the card, and boom--fuel came out of the pump, just like the brochure promised. The pump didn't explode, the receipt printed, and no one tried to sell me a timeshare. Honestly, flawless execution. They also have snacks inside, if you're into that kind of thing. I didn't buy any, but it's good to know they're there in case I ever feel the sudden urge to eat something wrapped in plastic and optimism. If you need gas and enjoy the thrill of pumping it yourself, this place won't disappoint. Would I come back? Sure, when my car needs more gas. Five stars for meeting the bare minimum with quiet excellence.

Very friendly gas attendants. I love Rainey's! Convenient, clean & their market carries a lot of…read moreitems.

Easy place to pull in and out of. Young Attendants are on it with filling up and the inside has a…read moregreat selection of products.

Had my car washed today and the lady that helped nice but after getting in my car after there was…read morelint from the towels all over the inside and outside of the car. The dash and console was cleaner going in then coming out.

Hey, great carWash where they can wash your car for fifteen dollars. Tree vacuum so available. Also…read morehand dry your car.

We trusted Pennzoil Oil Stop with our truck, and it turned into a nightmare. They installed non-OEM…read moreparts in our transmission, claiming they "stand by their work." Unfortunately, the filter they put in slipped and fell onto the oil pan, causing our transmission to completely fail. We were left with a $7,000 repair bill to replace the transmission. When we brought this to their attention--referencing the Magnuson-Moss Warranty Act they even advertise on their website--they took zero responsibility. Instead of standing behind their service, they left us with the damage and the cost. We always try to support local shops, but when a business does you dirty like this, it's just wrong. We stood behind them as a customer, but in the end, we got the short end of the stick. If you value your vehicle and your money, think twice before trusting this shop.

very nice quick and painless.very nice clean bath room. cookies are a nice touch. not much eles to…read moresay. thanks

They were so nice. As soon as I drove up. A nice man came and got my tank out for me. They young…read morelady inside was very pleasant too. Will definitely go there from now on.

Super helpful and great prices we go here for propane for our forklift and trailers... older…read moregentleman usually helps us and he's very nice

I went through the car wash and pulled into the vacuum area, only to find that a piece of my bumper…read morehad been snagged and pulled off during the wash. My 2009 Subaru Forester was in great condition beforehand. The damage happened here. I told the employee at the booth, who called over the assistant manager, Tyler. Tyler was rude and combative from the start. He handed me an incident report with a disclaimer stating the business isn't responsible for damage to cars over 10 years old. I refused to sign it. He also refused to give me contact information for the general manager or any insurance information, and instead gave me the phone number for a different location across town. When I called it, I spoke to two more "assistant managers" who said I'd have to wait for the actual manager before anything could move forward. Total runaround. If a business damages a customer's car, that should be handled between insurance companies, not decided unilaterally by the business that caused the damage. Of course they're going to say it's not their fault. I ended up waiting in the parking lot for over an hour for the general manager, Dustin, to show up. When he finally arrived, he walked straight to my car and started inspecting and touching the damaged bumper without a word. No introduction, no acknowledgment that I was right there. I was alone in the back of that parking lot with two men telling me their business wasn't responsible for damage they caused, and Dustin's whole demeanor made it clear he had no intention of being cordial about it. When I pointed out that he hadn't even introduced himself before putting his hands on my car, his response was, "If this is how we're starting off, it's not going to end well." That's not how a manager should speak to a customer, period. It came across as a thinly veiled threat, not customer service. He was short, dismissive, and clearly agitated that I'd pushed back at all, like I was the problem for expecting basic decency after his business damaged my property. At no point did he attempt to de-escalate, apologize, or treat the situation with any professionalism. If your business damages a customer's vehicle, the bare minimum is: reimburse the cost of the service that caused the damage, treat the customer with respect, and carry insurance to cover it. Instead, I got aggression and intimidation from the person in charge. Worst $11 I've ever spent. Dustin and Tyler both need serious training in how to handle conflict without becoming hostile toward customers.

They keep putting us to close the the car in front of us and the front t of my car never gets…read morewashed.... an the power shuts off every other time we go through.... I've never left there thinking that was worth the 10 dollars a car wash. Bad experiencessss. Save the money and go somewhere else.

Erica Mehan was absolutely AMAZING. After problems with another non related dealership, I came in…read moreand she went above and beyond to get everything I wanted. She was so helpful and great personality! Finance guy Tanner got us out so fast! Thank you both for making this an incredible experience. Til next time

First off, I don't leave negative reviews unless I've been misled or wronged by the company, which…read morewas the case with Crater Lake Ford/ Mazda. Tanner Newcombe was my salesman. In 2024, I purchased a "lifetime oil contract from them for $995. One year later, I traded in that car for new CX-50. Tanner had me sign a cancellation form to get the prorated refund from my trade-in. I was told I'd receive the refund within 90 days. Needless to say, the $709 never arrived, and it's been 6 months! To make matters worse, he convinced me to buy a new oil change contract on the new car for another $995. I was misled and lied to by Tanner and a manager named Brett P. I've been emailing and leaving messages for Tanner, yet he never gave me the courtesy of a response. After my recent purchase, the dealership wanted me to review Tanner. I mistakenly gave him a positive review, which I now regret. I will either revise that to reflect my recent experiences or complete a new one naming the staff involved. This brings me to yesterday, when I drove the 40 minutes to address this with Tanner. He said he never got the VM's or emails I left, but would investigate and send me a Docusign to process this refund. I asked if I could just sign the form again while I was there, but he had another excuse for why that wasn't possible. I waited 24 hrs and the DocuSign never came. I've had enough of their lies. Since Tanner didn't follow through once again, I called to speak with a manager. Brett P. told me he'd do some research and call me back. Brett called and informed me that the cancellation paperwork was never processed, with no explanation as to the reason why or who is responsible. Brett told me I just needed to call their third-party vendor, DWS, and they'd mail my refund directly to my home. That didn't happen either. Before I hung up, I asked Brett if I could call him back should I have any more issues, to which he agreed. I tried calling Brett back x 2 and left him a voicemail explaining what DWS is requesting. I've yet to hear back from him or anyone from Crater Lake. DWS is adding additional roadblocks, requiring a hard copy of my cancellation request and proof of loan payoff. I was never provided with this documentation, so I'll need to drive in again today to get these documents. I've been inconvenienced one too many times by their sales team and management. Here's my recommendation after buying 2 Mazdas from Crater Lake in the last two years: *** Drive the extra miles to buy from another Mazda dealership in Eugene or Brookings, if you don't want to end up with buyer's remorse! Their sales team is the most unscrupulous group of individuals I've ever encountered. Don't make the same mistake I did, you've now been warned ***

I paid for a full service cleaning, when I got home I noticed a bunch of very obvious splatters and…read moresmudges in the interior they failed to clean. When I took it back to get it redone, they still didn't get it all. I should've looked more closely the second time, but I thought "there's no way they would do the same thing again."

We came across town because this car wash had good reviews. We arrived 15 minutes before closing…read moretime, took our things out of the bed of the pickup and they proceeded to tell us they were closed. We went down to Surf thru across the street and had way better service!