We have used Chet's for several repairs and installations in our home. The repairs were fine, nursing along an old heating system. The last repair/installation was a major 11K job replacing the oil fired boiler and HW system. That was supposed to take a day, but extended into two full days. OK....not happy, but I understand that this was a major project, so was fine.
The last interaction I had with the owner, Chet was horrible. We have several projects we want to have done - installing an outdoor shower, fixing an outdoor spigot and a complete reno on a bathroom (2 rooms). When I called to ask if I could have someone out to give me a quote on all of the work, and to walk them through the projects, Chet was incredibly rude and condescending and told me that he doesn't give quotes. Really ???? I had one for the 11K job you just did - and then started to talk incoherently, saying I would call him a bandit if he gave me a quote (what??). I tried to explain that the bathroom reno was complex and he repeatedly cut me off and said that he did not do quotes and that this was an hourly job. Hmmm, so I could pay you $200 or $2000? I don't know a trade in the world does not give you a quote for a job, and I can not believe how incredibly rude he was to me. I am going to Lowe's to have the bathroom done, and will never have them set foot in my home again. read more