The worst conglomerate next to the comcast & oil companies. Should be called neversource due to…read moretheir repeated negligence and price gouging. Anyone wanting to start a class action lawsuit against this worthless entity let me know it could pay for a home solar setup. 0 stars

Too many blackouts & power failures what a joke!!! God forbid there's a hurricane or a NorEaster!…read moreGet a generator!

This company provides horrible customer service, surprise, they are the only game in town if you…read morewant natural gas! I just purchase a home in Springfield, the gas mete had been shut off and locked out. This requires a tech to come out and turn it on, but the bad part is that YOU have to be there! First the soonest appt was six days from when I called. It is winter time so that seems like pretty poor service. Second, the appt window is from 8am to 12 midnight. I have never heard of any company having such a large window for service. Can you imagine having someone turning on your gas and going through your house at 11 pm or later lighting pilot lights? Third, the say they will call 39 minutes prior to you appt so you can leave work or whatever else you are doing to be there. The only problem is that the person typed my phone number down wrong in the computer so the tech can't get a hold of me. Honest mistake, right? Maybe, but when I call at 5:00 that day to see if they could still send someone out (remember my original window was until 12 midnight), of course they can't. Then I ask to speak to a supervisor, and the person says sure, I'll have one call you back. Then I don't get a call until the next day. This company is a Joke!

WORST customer service ever. Unfortunately we have them as a monopoly in Springfield. The guy came…read moreto change out my meter, decided there was a "dangerous" situation with my flue and shut off the gas to my hot water heater and furnace leaving me high and dry. 2 separate HVAC people told me it was excessive and completely unnecessary... whatever. Better safe than sorry. I repaired what they wanted me to and after a crap load of money (that was unnecessary) I called BSG to please come back and turn on the gas and relight the pilot in my furnace ... NOPE. screw you, you are on your own. Even though THEY shut it off for a BS excessive reason, I have to pay ANOTHER guy to come out and relight it. It would take them 3 minutes. It will cost me about $125 more to have this done.

This is the easiest company to deal with all the employees are helpful and friendly. I have their…read moregas service and came home one day and BOOM HOUSE go BYE. BYE Thank you

I'm not very happy with Noonan Energy right now. The price of oil has increased by 18.5% since the…read morewar with Iran started, yet Noonan has increased their priced over 30%. It went from $3.58/gallon to $4.58/gallon. I feel that was a little excessive. PS I'm not from San Francisco. I live in western MA. Can't change it.

I've been dealing with this company for a year and a half and I can tell you the customer service…read moreis not there. The woman in the office has a horrible attitude. Every time I call, whether it's regarding an oil order or service for the system she is not a nice person. If you hate tire job you should quit! The guys that have come out to my home have been nice, both serving and oil delivery. Unfortunately, the woman answering the phone is the "face" of the company and ruining the reputation. I won't be ordering oil or service from here again thanks to her bad attitude and disrespect. Too many companies to deal with bad service. Find a company that is welcoming and wants your business, Nonnan doesn't.

My first review somehow went under a different reviewer with same name…read more Trying again, a great NHS that covers the beginning of the weapons industry in Anerica. The displays cover eras and the conflicts during those times through the history of the weapons that were manufactured to be used by those involved. The displays are nicely done, informative and eye catching, especially the damaged weapons case (one was struck by lightning). The Rangers were helpful and willing to share thier knowledge of not just the Armory, but of the local events (fireworks) and the Dr. Seuss museum downtown. We are very appreciative.

Such a deep dive into the history of the making & development of the weapons that shaped the world…read moreof today by preserving the first Armory in America. Well done & maintained displays of different weapons from an early era. A great stop for weapon & history enthusiasts. The Ranger at information desk provided not just info about the Armory, but Springfield in general. We did not know about Dr. Seuss museum if not for him.

Cute library tucked away in the wooded 16 acres lot. It was quiet, comfortable, with a group of…read moreolder women whispering to each other as they knitted. They have a good selection of books for it being a smaller library. I especially appreciated how they had certain books standing out front and center so you could readily pick them up. Both of my book selections were like this, and they were really great reads. If there's a book you're looking for and they don't have it, ask and they'll order it for you. Cozy, comfortable, quiet, and inviting, everything you want in a library.

Wonderful, child friendly staff!! Always go above and beyond! Nice and quiet for reading!read more

***Unless there was a very good reason to suddenly close (bomb threat, death, power outage)…read more... First of all.. If you are suddenly going to decide to make Friday a half a day for yourselves: 1. LET PEOPLE KNOW. Post it on Google. 2. Have a DROP BOX so that people who are just going there (DURING THEIR LUNCH HOUR, no less) can have a place to leave documents. I took my lunch time, went there from WORK only to arrive to a CLOSED OFFICE at 12:15 pm. This is not acceptable. Several others arrived there as well and they too, were wondering why they were closed in the MIDDLE OF A BUSINESS DAY.

Didn't get to speak to anyone, just a stupid recording that just keeps repeating over and over…read moreagain.

Staff was fairly friendly I came In because I had to get a trailer that ran out of fuel serviced. I…read morewouldn't quite say I was there more than 5 hours tops. There is a Walmart about 8-10 mins away if you want to utilize the down time. Bathrooms are fairly clean. Not that much sitting area if you aren't able to sit in your truck. When you call they say they close at 9pm but they actually close at 5pm.

Beautiful building. Well laid out. Helpful librarians. Recommend without reservation.read more

OVERALL IMPRESSIONS: 1) Friendly and knowledgeable staff…read more 2) Ample parking available. 3) Available Restrooms are clean. 4) Diverse amount of resources. Being an avid reader, I regularly visit this particular branch of the Springfield library system because of how close it is to my home as well as the ample amount of parking spaces available out in front, so I never had trouble finding a parking spot. Furthermore, the staff at the East Forest Park Branch is VERY friendly and is willing to help me with whatever I need. I remember I could not find a particular book and one of the librarian asked if I had registered my card within the system online. She proceeded to help me and explained that by doing so, I would be able to find what I was looking for in addition to creating a list of books I wish to read in the future. She continued to go over the features of the online platform with me and told me that I would be able to request books from any library within the C/W MARS system and have them delivered to the East Forest Park Branch for me to pick up later within the next week. The staff also gave me friendly reminders via text or phone call when my material arrived, which is kinda nice. Despite this convenient feature, I often find myself requesting books from my home often because of the limited selection of books available at this branch. In addition to the obvious books that are available, the library is a treasure trove of resources! They have workshops, events, and book clubs throughout the school year to encourage reading within young people. They even have a summer reading program when the school year is over!