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Chet's Auto Sales

5.0 (5 reviews)

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Ossipee Trail Motor Sales - Proof of purchase

Ossipee Trail Motor Sales

(11 reviews)

I had a genuinely awful experience with this dealership. I bought a used car that broke down in…read moreless than a week. What followed was nearly 30 days of the car sitting in the shop during the first 30 days of ownership. The biggest issue was that they kept diagnosing and fixing things that were not the actual problem. Each time, I was told they had found "the issue," only for the car to still have the exact same problem. Multiple parts were replaced unnecessarily because they misdiagnosed the problem repeatedly. At one point, the car was marked as "repaired," I had it back for about 10 minutes, and had to immediately return it because the issue was still there. What made this worse was how it was handled. I was told they could "take away" paying for the damages, and was also told "if you bought it anywhere else you would have been screwed already." This came across as a threat rather than customer service. During this same situation, I was also pressured to purchase a warranty, even though the car failed almost immediately after purchase. While they said repairs would be covered, the entire experience was disorganized, stressful, and time-wasting. I paid for a car I could barely drive, lost transportation for weeks, and had to constantly chase answers instead of being given clear communication. This situation showed poor diagnostics, poor quality control, and a lack of accountability. I would strongly caution anyone considering doing business here.

Sketch business with money hungry owners. Still have 3 years on the loan but had to junk it. After…read moreneeding thousands of $$$ of dollars of work. We stopped using them to do the work due to their mechanics' incompetence. They say a "neighborhood garage" but sell junk cars. They told us they fixed our concerns before purchasing, but that was a lie. Sonja also tried to get us involved in that PPP scheme by asking us how many employees our boss employs. When I explained that my boss was rich enough, and his business was not affect by the pandemic. Her response "doesnt everyone love money?" Then proceeded to hand me a business card with her husbands name on it and told me she would give me a little off the top for my troubles. We should have known then. It's also not an accredited business through the BBB. I don't even know how they are still in business. I have uploaded a photo so they can't claim "I was never a customer". Do not support these money this awful business.

Chet's Auto Sales - car_dealers - Updated May 2026

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