As I'm contemplating renovating my kitchen, I needed to address my true needs and desires…read more Sometimes the two do not always coincide. With that in mind, my hubby and I explored what's new and available in the market. One place that caught my attention is Ferguson Bath, Kitchen & Lighting Gallery. They offer a comprehensive range of products and services, from bathroom and kitchen remodeling to lighting solutions. This is a one-stop shop for all your renovation needs. I strongly recommend scheduling an appointment with one of their associates to discuss your project and place your order because we walked and nobody helped us. The receptionist in the front told us we would have to make an appointment with an associate, as we were about to leave when I stopped by and noticed a rack with some brochures with featured cabinets and sinks. That was fine because at this stage, we were just looking. We did find out that they provide the materials but do not handle the installation. While Ferguson Bath, Kitchen & Lighting Gallery may not be the most budget-friendly option, the quality of their products will hopefully ensure stellar results.

Kristen was wonderful help when I had an issue with my faucet. She quickly looked up my previous…read moreorder and immediately sent me a new faucet! It was the quickest fix ever!

Nice lighting store. Varied assortment of light fixtures and lamps. Some really fancy & exotic ones…read morebut also some more low key styles. Wide range of prices. I bought one that was in the $200 price point. It was a special order so I will have to wait two weeks to get it, but that's an average wait time for a special order. Sales lady was very nice and friendly and answered all our questions. Only thing I would change is maybe having the on switches a little more organized, some ceiling lights were not able to be seen with lights on, which can be a bit of a problem when shopping for a light. In their defense, it is possible the were changing inventory? So this problem might get resolved.

Save time and money, go to Johnstone supply in Tinton Falls. Cooper is overpriced and incompetentread more

The absolute worst. Dropped a Milwaukee chop saw off to get fixed under warranty. Over two months…read morelater they have no idea where my chop saw is or when it will be returned to me. I've called 8x and they always seem to give the run around and say they will call back with some answers but never do. I would never bring a tool here for repair ever again. Go somewhere else.

I recently walked into the store to browse their products. I had the opportunity to talk to Howard…read moreHough, the owner. We discussed everything from their products to their approach to working with clients, even though I explained I was only looking. Growing up around electricians, I felt like I was taken back in time to the days when shops like this is where you purchased lights. The pride of ownership, focus on the client experience and knowledge of and confidence in the products they sell was refreshing!

Sold me a few chandeliers. One the brass was pitted. One was plastic. the owner actually had the…read morenerve to tell me that i only spent $7,000. why would i expect anything other than plastic. Came in many pieces from china. took an electrician a day and a half to put it together. Complete trash. Then of course no refunds.

excellent customer service and very helpful when it comes to finding the right shade and…read moreaccessories for lamps!

No one is going to tell me that the mashed potatoes are not instant I always ask all these rash…read morethey tell me yes, but I know what the box taste like. I would be happy to show them how to make the best mashed potatoes they could ever possibly serve. No one will ever get instant mashed potatoes over on me, including the Pine Tavern.

Yesterday I called to inform them that one of the 9 exterior lights I purchased online 8 MONTHS…read moreAGO, that we had only started to install a few days ago, was broken. The glass pineapple globe was broke and wouldn't you know, it was the last one to put up. I spoke with Max, the manager, and explained the issue, knowing full well it had been months since I purchased these but it's a new home for us and too many other projects needed to be done on the house before putting these up. Max asked me to send him a photo, which I did, and said he would call the manufacturer and get back to me. To my sheer delight, I received an email from Max stating the new glass is being sent today. Wow! What fantastic customer service. It isn't often this kind of service is extended to the customer after so many months and I GREATLY appreciate it! I am looking forward to receiving it next week and finally being able to put a "done" sticker on this project. Thank you, Max!!!!! - Dawn Santucci, St James, NC

I purchased 3 light fixtures from this company's website decorprice.com. I was reassured by their…read more100% no questions asked return policy. I made 4 seperate requests for return authorization, they never responded. There are many similar complaints about decorprice.com lodged with the Better Business Bureau.

Outstanding management. Outstanding counter help. The whole crew treats you as family. Very…read morehardworking and willing to help anyway they can. 5 stars from me. Thomas Dalton T.J. Dalton Plumbing Middletown NJ

Avoid! I returned a $283.20 lamp and they charged a $141.60 restocking fee claiming it was in…read more"unoriginal packaging." The problem: they themselves instructed me to return it using any box I had and never warned about a restocking fee. Applying a 50% fee after giving those instructions is deceptive. Sellers like this should not be allowed selling on Amazon.

This seller must be out of business - order through Amazon on June 25th with delivery in 3 days…read more July 5th and haven't received the order - they created a FedEx shipping label on JUNE 26th (based on the FedEx website - and haven't done anything). This seems the standard practice for is for them to list 3 to 6 items available and never ship the product. This way they can keep selling and never have to deliver the product.