This shop is pretty awesome, boasting an extensive selection of libations. Was pretty impressed by…read moretheir Belgian ales and grabbed a Fin du Monde since I don't come across them often. The prices are very reasonable and definitely cheaper or comparable to what I'd pay in NY (where I was visiting from). To top it off the staff are so friendly and helpful. They didn't carry a sweet Shiraz (Jam Jar) that my friend wanted and the cashier searched and found another store nearby that sold it. Talk about going above and beyond!

I have been a long time customer (mostly via delivery). This…read moreweek I did not receive my entire delivery. When I received my order I immediately checked it and realized a $20 item was missing. By that time the driver had pulled away. Right away, I called Forest City to explain, and I asked if they could contact the driver? The woman on the other end was so defensive and rude. She yelled over me "we've delivered to you before, we know your order!". I was mindful about never blaming them, because I honestly felt the driver just accidentally left part of my order in the car. I calmly told her that I know it must be the drivers error. Can we contact him? I also said "I just want to receive what I paid for". Her response was to hang up on me!!!!! A minute later she called me back and yelled at me that the reason she hung up was because I asked "too many questions" (Um... I only asked if she could contact the driver??) and told me she had to hang up because she had "real" customers in front of her and "didn't have time to talk to me". She hardly let me get a word in. I stayed calm and quiet and let her rant about how "they have cameras" blah blah blah. In the end I told her I would just never shop there again. That seemed to offend her, so I politely ended the call and said "good night" A $20 error us not worth my energy, but her horrible customer service lost her a long term customer. Good thing their competition will happily accept me as a customer. I'm really disappointed by the horrible service I received.

Awesome variety wine beer and spirits in the hart of Berlin and close to my other shopping plenty…read moreof parking and restaurants to

And to think... C & C used to own an entire music factory... oh how the mighty have fallen…read more Eh, it's a package store. Quick and convenient, centrally located in Berlin, prices are admirable for a local business. I don't know what to make of what happened when I set my 12-pack of Bud Light Watermelon-A-Rita cans onto the counter... the man working there, donned in full Red Sox regalia, exclaimed "WATERMELON!" the moment he saw the box, in what I will refer to as a somewhat "urban accent." I'll let you put 2 and 2 together. Anyway, I'm HOPING I totally misread the situation. I also got some nips to drink on the way home... KIDDING... I was headed to a party. Still kidding. EVERYBODY DRINKS NOW! *BOMP, BOMP, BAH-BAH BOMP, BOMP, BAH-BAH..."

The staff here are so incredibly friendly. Even if you're in for the first time for a few seconds,…read morethey make you feel like they've known you as a customer for years. Though the space is small, the beer and wine selection is solid and at reasonable prices. Everyone is willing to help should you have any questions and will go out of their way to help you locate anything you need, even if its not within their store!

Nice people, OK prices, knowledgeable and convenient. A well run establishment. By far the best…read moreliquor store on the turnpike.

Nice manager; well-placed inventory. Clean, attractive store. Convenient and very helpful.read more

I think my husband and I have now found a new favorite liquor store. We live off of route 3 so…read morethere's a different one by us, but they just don't have the selection that MK's does. The owner is super nice and friendly, and made excellent suggestions to us. They have wine in there that I've never even heard of, which is a super good and awesome sign. I can't believe we've lived 5 mins down the road from here for the last 2.5 years and never thought to check it out. If you want Scottish or Irish whiskey that you can't find in other places, def come here, chances are they actually have it. I also bought an amazing $80 huge bottle of Kentucky bourbon, and it's one of the best bourbon's I've ever had. If you're in the Rocky Hill/Wethersfield area, you def need to come here, because they have something for everyone.

amazing place staff super friendly, and great selection of wine/ beer highly recommendread more

They have beer posted at one price and try to charge you more. This is the second time they have…read moredone this to me. The first time he reduced the price, the second time he would not. Even through his sign said $13.99, not $14.99. He said they haven't had the time to change the prices. I find that to be bs since the first time I went in there and this happened was before. If you can't update your prices in the cooler than maybe you shouldn't own a liquor store. My last time here from a local.

Great location and customer service. Prices are reasonable and it's never overcrowded.read more

We started frequenting The Grog Shop when we lived close by and it was a quick and easy stop on the…read moreway home. We've since moved across town, but I still find myself driving there. Why? Service and prices. My favorite wine is $2 cheaper here than it is at CT Beverage Mart, and the service is better than any other store in the area. The owners and employees are so helpful. Unlike other stores where you may wander around aimlessly with no one to help you (yes, CBM, I'm talking to you), at The Grog Shop they're quick to lend a helping hand. They have a relatively big selection and will give discount pricing on cases of wine. If you want something but don't see it, just ask - they may have it in the back or may be able to order for you.

This is the best wine shop in the greater Hartford region. Excellent selection, very knowledgeable…read morestaff & friendly service. This is the only shop I've been to where I am routinely asked if I would like them to special order a wine for me. Fair prices and a much better selection than what you'll find at every other package store in the area. You'll like their beer and spirits selection too for one stop shopping.

Great Service, the owner knows every customer and very helpful in identifying the correct wine for…read morethe event. All the employees are also very helpful and when you buy a lot, they even volunteer to bring it to your car. ample parking space.

Wow. This is how it's done…read more I called looking for a very specific and very nice bottle of 18 year old whiskey to be delivered locally today, as a gift. Not only was Pete, the owner, knowledgeable, friendly and quick, but it was also the lowest priced of other (non-local) vendors I had tried. It was ordered, wrapped and delivered in less than an hour and I got a confirmation of delivery and a copy of the receipt. I am overwhelming pleased and highly recommend Valley Wines - and Pete. 5 stars.

If only I can write this without giving them a star. I went yesterday with my mother and the minute…read morewe walked inside I noticed the the lady that was there was giving us the eye . My mom all she drinks is wine so wee separated . I was looking at Jell-O shots n I thought would be nice for an event . The lady behind the counter still looking at me crazy . I went got my 6 pack of corona asked her where can I place this since she was in between both registers . She said with a sassy tone "right here " then said I need to see both your IDs my mom then kindly replies "why do you need mine when he's the one paying " My mom proceeded to show her ID and the lady's attitude continued to grow as I was taking my wallet out to show my ID she pointed at me saying "NO I NEED TO SEEE YOURR ID" because of that my mother said we didn't want anything . As we where walking towards the door her smart mouth continued . She was judging us because we are Hispanic and young ! This was an experience I'd never thought I'd come across . Over all this is very bad for business I would never treat my customers like this ! I'll be going back to take a picture of this lady so everyone is aware of her nasty behavior!