Do not recommend this company for dryer vent cleaning and the service was not satisfactoryread more

Excellent company, courteous service. Gives reasonable price upfront with no surprises. Highly…read morerecommend!

Sebastian, was profesional, fast and efficient. he came this morning while i was getting read to…read morehead to Work and fixed my closest Door In time for me to be out of The House.

GPI came to install new flooring in my townhome, 3 bidders came by, and they were the cheapest by…read morefar and thus were chosen for this project. What ensued over the next 3-4 weeks made me regret the decision and have almost 0 confidence in the management company who chose them. Please keep in mind GPI stated that this would take no more than 3 days to complete, had they been honest about the job taking 5 days to complete (like the other 2 bidders stated) they would have not been chosen. One day one Giovanni's assistant came and asked if "we can install the new floor on the old one." The floor is bubbling, and damaged...does installing a new floor on top of this sound like a good idea? They began working throughout the day using special machines to remove the engineered hardwood from the foundation. Towards the middle of the week, I realized these were causing large gashes in the cement foundation, they assured me this would be filled in. At the end of the week, I came by to check everything out, it had already been 4 days at this point, and they had just started filling in the gashes with cement, I came back half-way through the day after work and noticed they began laying the floor on top of the wet cement. Around 5pm I came back again, and everything was installed. I called them and they assured me the job was completed. There was no paperwork for me to look at, not even a note telling me they were finished. I did a quick walkthrough and noticed several issues. A significant amount of damage to my door frames, unpainted shoe molding, a large streak of paint on my kitchen counter, wet cement splattered on my bathroom floor, and a quarter sized chunk of drywall missing on the kitchen wall. I called them, they were closed as it was after 5pm. I sent out an email immediately and included pictures. Keep in mind they stated they had completed the project...I guess no one did a walk through to check. Pretty standard in most lines of work. They came back about a week later to make some "fixes," and were there for roughly 2 hours. When they left, they didn't say they were done, and there was no walkthrough done. The bathroom door frame was poorly refinished. The coat closet door frame was not refinished properly, the gash towards the bottom of the frame was simply peeled, leaving exposed rough wood, and was not painted over, or sanded. The bottom of the frame still has a chip taken from the wood. The shoe molding has been poorly installed with the ends not cut to an angle and sticking out by the door frames. When I talked to GPI about this I was told, "We would have to rip them out, and put in a new bid." One coat of paint was used to cover the unpainted areas, the paint does not match the rest of the molding because of this, and there is now paint on the floor. I sent an email to GPI and the property management company and got a response about a week later. GPI came back to do a walkthrough with the property management company and was full of excuses from the beginning. He blamed the machines they used to remove the flooring for the gashes in the door frames. When I asked why they didn't do it manually to reduce damage he was quiet. When I told him about the cement, he told me that cement splatters; I asked why they didn't clean it initially and he was silent. After that day GPI and I scheduled yet another day for them to come out and fix their errors. They came back, the third time in 3 weeks, and did a decent job on the frames, oh wait they got paint on the floor, why...they didn't use any drop clothes to prevent this. This is something else that could have been noticed had someone done a walkthrough. Please do not use them, I am still considering having a professional look over the flooring to ensure it was done correctly, if they made so many obvious errors, who knows what the foundation looks like. Note: This was paid for through my condo fees due to flooding.

used them for some years but this year I noticed how careful and thorough their team was…read moreThey sincerely care about the quality of their work They try to do a good job a refreshing and hard to find quality

Virginia Window Cleaners just did every window and doors, inside and out. They did a wonderful job…read more One gentleman did it all in about 2 hours, but we have a small house, but lots of windows. I highly recommend.

Love my experience with old dominion cleaning. Needed to do some window washing and preparation for…read moremy house sale. Teri was super helpful and responsive in estimating what it would cost from some pics of the exterior I sent over. They were able to schedule right away and Blas did a fantastic job. They even cleaned the window sills. The house never looked so good. Thanks Old Dominion!

We recently used Old Dominion Cleaning Co. to power wash our house and clean out the gutters, and…read morecould not be happier with our experience. Teri was very responsive with providing us an estimate based on pictures of our home's exterior, the pricing was very reasonable, and they were able to get us on the schedule within a few days. Our cleaner arrived on-time, verified everything that we were asking him to do, and somehow was both very efficient and very thorough with the gutter cleaning and power washing. I highly recommend using Old Dominion Cleaning Co. for any window cleaning, gutter cleaning, and power washing.

Tom just completed the complete window and lighting cleaning at our home in Mclean, VA. Everything…read morelooks bright and new. We are thrilled with the work and the price was very reasonable for the quality of service.

Tom came again today and did a great job at washing my windows and cleaning my gutters. I have used…read morethis company for years and recommend them.

Be very careful with these people. They tell you one price over the phone and will change the price…read moreas soon as they walk into your house. They also overcharged us for each window. They only cleaned half the windows on 5 windows due to a screening issue but still charged us for a full window, knowing that is unfair. They left a huge mess on our floors and left dirty straps on our walls. When I asked why they didn't clean after themselves, her answer was oh your windows were dirty. They were unprofessional and very rude, like other reviews have said. When I confronted them, they were very defensive and sadly just lost our business and any recommendations to others. I ended paying $450 for half the windows in our house and some are left with streaks. . I'd look elsewhere and not support this business.

Two years in a row- highly communicative, good value, hard working team. My patio and windows…read moresparkle!

We found Mill Direct through Costco…read more Do you absolutely hate your furniture and you don't mind that it gets destroyed when the installers come to lay your carpet? We had three pieces of furniture damaged when they came to install our carpet. My night stand ended up with a huge scratch. My dresser had a scratch as well and my daughter's dress had a chunk of wood missing from it. When I contacted Andy he came out the next business day and looked at it and said he was going to contact his furniture repair guy. It had taken over a week to hear back from Andy. The carpet looks fine. We also had no problem when they did our hardwood install but there was not furniture to move. But really? Three pieces of furniture and our master bedroom furniture was pretty new. In the end they sent a furniture repair guy out. It looks okay but I can still tell where the damage was done.

It makes a big difference, to have competent and experienced employees. Have gone through them at…read morethe old house, and got their flooring for the condo now. The staff here are friendly, honest, and responsible. Yes maybe you'll save a bit at Home Depot or other big box places, but I think the little extra was worth it. Flooring in your house is an investment. You want something you'll like, but also it can enhance what you have at selling time. My last flooring from them, was bought and installed in a week. This was great, as my sons asthma wasn't helped by carpets. I look forward to the day that carpets no longer exist, as wood flooring is easier to maintain. Also it looks better. They have a lot of options. To their credit they have a lot of expertise, so I hope you'll at least give them a chance.

Post-Renovation Cleaning & Move-Out Cleaning…read more Many cleaners will post a laundry list of services they offer, including post-renovation cleaning, but this company REALLY does specialize in it and knows how to do it well. Spoke with Xiomara, who was engaged, responsive, and professional, when I called to inquire about service and obtain a quote. When I called subsequently to schedule she worked hard to accommodate my timing. Had a pre-estimate walk through with Caroline. She was knowledgeable and therefore thorough, asking important questions about windows, appliances, and our unfinished basement. Because she knew her business, the estimate was accurate both in terms of time and cost. The cleaning crew showed up in the agreed time frame and did an excellent job, vacuuming, then wiping down every surface, including light fixtures and high ledges. If you've ever had large amounts of drywall sanding done, you know how challenging it can be to get your house clean, but the crew removed every evidence of the work. I also had the company do my move-out cleaning when we left our rental once the renovation was complete. Different crew, same positive experience. Smart Choice may cost a little more, but the quality and service are well worth it.

I hired Smart Choice Cleaning for a move-in cleaning in February and scheduled an in-home…read moreinspection with Carolina to receive an accurate estimate. During the inspection, I specifically pointed out areas that needed attention, including the ones shown in the attached photos. When the cleaning team arrived two days later, I reiterated these same requests to ensure they were addressed. However, after the cleaners left, it was clear that many of the specified areas had not been cleaned, including the ones in the attached photos (taken post-service). Additionally, the dust inside the kitchen cabinets, which I also had highlighted, remained untouched. I reached out via email but received no response, prompting me to follow up with a phone call. While they offered to re-clean the space, I was disappointed with the overall service and instead requested a partial refund. They refunded $50 of the $240 I paid... Unfortunately, my experience with Smart Choice Cleaning fell far below expectations. Not only was the cleaning service inadequate, but their customer service response was also unsatisfactory. I would not use their services again. - - - - - - - - - - - - - - Update: They called me in April and asked me to change my review and they would issue an additional $50 refund due to my dissatisfaction with their service. I did so and they did. However, I just checked my bank account history in May and they charged me $50 WITHOUT even telling me. This is absurd. Please do NOT use this company.