The absolute height of professionalism, honesty, and integrity! Jorge and Brian have been…read moreperforming routine maintenance on my unit for the last few years, after I initially called Chesapeake Heating & Air Conditioning because my 1-year-old unit was blowing warm air, and I thought it had already died or had a major Freon leak. Brian walked in, took a look at the unit and said he knew EXACTLY what the problem was five seconds later. He saw the float valve was popped up on the drainage tube (which I didn't even realize was something I needed to be on the lookout for ). He cleaned out the drainage tube and the rest of the unit for good measure, and I appreciated both the quick assessment, resolution, and education he gave me on maintenance during that visit. I signed up for their twice-yearly maintenance package that day, and I've been a happy subscriber ever since. Jorge has come to do the maintenance the last couple of times, and he is thorough and equally as knowledgeable as Brian. When he had a concern about the air flow coming out of one of the vents, he was quick to volunteer to crawl under the house to take a look at the duct work, and I really appreciated his honest assessment of it. The insulation is starting to fall down and wear out, but I was pleasantly surprised to hear that I could save up a few more years before the ductwork would probably actually need full replacing, and he gave me a ballpark figure based on the square footage and number of vents in my house, so I can plan accordingly. Much appreciated!! A company that employs people with such knowledge and integrity is a company that will have my business for decades to come. Their twice-yearly maintenance for heating and air conditioning is easily one of the best (and surprisingly affordable!) investments I make each year. Worth every penny!

Great company!! We have used them since we moved to Chesapeake. Always on time and have great…read moretechnicians. Had a problem with our A/C yesterday and it was HOT! Bailey came out right away and fixed it ASAP. If you want a wonderful company that takes time to care about its customers and make sure things are always taken care of - then this is your company! Thanks so much again!!!!

I can not say enough about this company! When I found myself without air conditioning the day…read morebefore a holiday, the company I had an agreement with gave me a date OVER TWO WEEKS OUT!!! (So much for Priority Emergency Appointments!) A1 showed up the next day, great communication, great service, great value! I will never do another contract! A1 and Ray are my Go To!!!! Thank you a million times over!

Quoted on a Friday and job done the following Monday. Only took a few hours. The guys Ray and the…read moresecond one I forgot his name, sorry, were very polite and friendly!

Be cautous getting systems estimates. To avoid being overcharged make sure you get a complete…read moreitemized quote for the service to be provided. Owner could benefit from an education in customer relations.

Everything was great, they were fast and efficient and communicated very well. I compared to…read moreseveral different prices and other companies and Andersons air had the very best pricing. The service we needed was a whole new system and had ours checked out on Monday and got our new system on Friday. We will continue to use Anderson's air from now on.

This was the second HVAC installation at our home in less than three weeks…read more So dissatisfied were we with the first company, that we had the system pulled back out and we went almost a week without a system. Air Specialty Heating and Air, installed another system, yesterday. From the get go things were done in a more professional manner. Rather than jumping to and only offering the most expensive solution($16,000) --which clearly wasn't working-- our Sales Solution and Information Advisor T. Mulè addressed our issues and offered us three possible solutions. Upon further discussion and suggestions, we scaled back and went with the tried and true, 2-stage RUUD solution, an upgrade from our original system(Goodman). With the first new system(the one we had removed), a variable stage 3t York system, our upstairs became almost uninhabitable, with the temperature never coming down to the set point (73), and humidity above 50%. The system struggled to reach 73 degrees! (Our old downstairs system holds easily at 72 degrees and 36% humidity, and old upstairs was matching those numbers until it finally died...) Adding that the York ran continuously and while whisper quiet outside, ran like a jet engine overhead inside the home where, I really didn't want to hear it! It never stopped, it rarely hit 73 degrees and the humidity was always higher than comfort level. The first day of install, it took 8-hours to cool from 88 degrees inside down to 78 degrees, with humidity in the mid-50s to mid-60s! This new RUUD almost immediately hit the set point of 73 and the humidity dropped to 43%! (Less than 4-hours) And the installation process itself was far more professionally done. Upon going into the attic after the three installers left, I was amazed to find just how neatly the job had been completed.. The previous installers left a real mess behind. Loose screws on the floor holes in the sheathing, the overflow wasn't even over the pan. The three installers (Matt's team) with "Air Specialty," left the attic in beautiful condition. All of the mess was cleaned up. Everything was tied and in place. Access to the system is easy to reach. Moreover, they even left the manual in a hanging folder within reach of the system. Honestly, there was a night and day difference in the install process and the system solution match for the home. I would, without reservation, recommend Air Specialty Heating and Air for any HVAC needs!

We had a brand new HVAC system put in less than a year ago by Air Specialty. We added the Monthly…read moreservice charge that would cover any emergency calls due to the system not working. Our system stopped working on Christmas Eve. We called the 2 emergency numbers to have them come out. WE ARE STILL WAITING FOR A CALL BACK. Luckily we have a friend in the HVAC business and he was able to come over on a short notice to help. We have cancelled the monthly payment and will never use Air Specialty again. We are very disappointed, especially since the system was very expensive and not even a year old.

So far so good! I…read moreshopped around and had 5 companies come to my home and give me estimates. I needed two new HVAC units and I knew it wasn't going to be cheap. You'd think that having to blow (no pun intended) that much money these companies would be falling all over each other to get my business? Am I right or am I crazy? Anyhoo out of the 5, only two actually called me with estimates and explained the process...only two. Oh Hampton Roads c'mon you're better that that! Now remember, they all went to my home to see what needed to be done, but only 2 called me back with information. Anyway company #2 gave me a written estimate, and when I called with follow up questions they were less than helpful. Enter company #1 White Goods Services. Rusty (yep) called me and emailed me a lot of information, and even sweetened the pot a bit for me since I was on a tight time schedule. He was patient (I am stationed overseas and was flying home to oversee the install) with all my internet phone calls with more than likely dumb questions. But he wanted my business and explained it all in great detail to me. Even though at points during his phone calls my eyes did glaze over a bit, I mean explaining HVAC systems isn't exactly riveting like watching an Avengers movie...but I digress. Once at the home he came out with his crew (who by the way were the utmost professionals, going out of their way to make sure everything was perfect) and began the install. It took two days as this was a rather big job. Once it was done the house was cool, (pun intended) and all the new equipment was given a thorough inspection along with follow up visits to come. They taught us how to use the state of the art panels and climate controls, and bonus hey I can set the ac to freezing though an app on my cell phone just to mess with my tenants heads now..lol! They might think the house is haunted...But I wont. Out of all the companies Rusty and his team were not the least expensive, but they offered more bang for the buck in terms of service agreements and warranties. I have to say after dealing with this company I will always recommend them to anyone looking for honest HVAC repair or install. It was a quick turnaround and every bit of it went according to a plan Rusty laid out for me. No surprises, no added costs, I got exactly what I paid for. Really hope this reviews puts others on the right path to finding an honest HVAC company. I also hoping Rusty names his next horse after me, either way I am glad I called White Goods Services.

Rusty of White Goods service installed our Bousch Heating system 5 years ago. Immediately we…read morenoticed the different in the total warmth of our 100 year old home. And immediately we noticed the lower gas bills. As others express their frustration of higher heating bills, especially in the months of Dec thru February, our heating bill is half of our neighbors with the same size house. Rusty and crew, especially Anthony, are always courteous and efficient. They answer all of our questions and make sure we understand the workings of our system. We highly recommend their services.

A couple months ago Climatemakers installed a new furnace and AC system at our home in Virginia…read moreBeach. From the first phone call, getting the estimate and total installation this company is top notch. These guys are really thorough, they're smart, educated, and know what they are doing. Their customer service is A+. After the installation was complete they came back a couple of weeks later to check that everything was operating properly. They answer the phone, you always deal with real people. They will come out and fix ANYTHING that is wrong NO CHARGE for the first year!

I've had issues with my HVAC and heat pump system, and ClimateMakers has always made sure to make…read moreit out in a hurry. I would highly recommend as they also have great pricing for their services.

Great experience. Very good price. Quick. Switched from a broken hot water heater to a tankless…read morewater heater.

Needed a new HVAC system to comply with an inspection report for a closing on a house. They got it…read moredone within time, no problems and sent pics. Very satisfied. They were about 1 to 2000 less expensive as other hvac pros I got estimates from.

Hes serviced my AC unit twice, same day. Its needed fixed both times. He easily diagnosed the…read moreproblem and hasn't scammed me about the unit. Awesome business!

I actually got my central air in my home replaced at the end of 2019 am still so happy with the…read moreservice and price. Jeremiah was great. He offered me the exact same product offered by a large HVAC company around for $5000 less! The other company was charging me $5000 for their name alone. My tenants in my home have had no complaints since he switched my system out. I'm still so great dio for his reliability, responsiveness, affordability, and swiftness to take care of my needs in my rental property. Shop here!