Major continuity of care problem, please call your insurance if you are having problems with Active…read moreMarin PT switching out insurance rapidly at the end of 2025 or billing you a ton for appointments you booked before 12/28/25. I learned this behavior is not allowed and violates both patient notice requirements as well as Continuity of Care laws and No Surprise laws in the state of California. Forcing a post-surgical patient in severe pain to make a rushed financial decision at the front desk is considered administrative coercion and poor medical ethics. I had foot surgery in mid November and was referred for post-surgical PT for hip and low back at my 12/22/25 follow up with my surgeon, due to issues that developed from an uneven gait in the walking boot. I contacted my insurance for referrals and was referred to Active Marin PT as well as a few others that were IN NETWORK. I was in pain and not sleeping well, so when I called Active Marin PT on 12/23/25, and was booked in for eight appointments beginning 12/29/25, I was very relieved. In my booking call, I provided my insurance information and Active Marin PT confirmed they were IN NETWORK. I showed up, in pain, on 12/29/25 and was told verbally that Active Marin PT had ended their contract with my insurance the day before, 12/28/25, but Active Marin PT would file something called a "gap form" on my behalf to bring their services back IN NETWORK. I was very confused as I had been booked for eight (8) appointments before they ended their contract on 12/28/25, and because PT was part of my post-surgical care. And I had made sure with Active Marin PT that I was IN NETWORK. I was induced to continue with care because Active Marin PT stated a plan (the "gap form") to deal with their contractual changes so my services would be covered In Network. Importantly, no one from Active Marin PT contacted me BEFORE of my appointment to explain they had cancelled their office's contract with my insurance (Blue Shield of CA, not a small provider) and obtain my consent to different charges or give me alternative options. I was instructed to keep my three appointments that week and wait out the gap form, and frankly I was in terrible pain that was making it hard to walk, and needed help at that point. I have since learned that the medical provider must give written notice to all patients when a master insurance plan is changed. I also learned that the Continuity of Care doctrine means my care continues for a period of time at In Network rates due to the booking date of 12/23/25, and I learned about the Post Surgical Care laws. Both laws disallow Balance Billing, or upcharging the patient to enrich the medical practice above what insurance allows. I followed up daily on the "gap form" both with my insurance and with Active Marin PT; after the first week (3 appointments) I became concerned about the lack of progress and I cancelled the rest of my appointments. The reception did not seem to have a handle on when or how the gap form might be resolved. I also asked how billing was going to be handled and no one seemed to know. I moved on to an In Network PT who is great, but I had to wait a while to get in for care. Active Marin's behavior cost me additional time in pain. Flash forward - not only did Active Marin PT NOT bill for the three visits at In Network rates ($15 per visit for me, total $45), they Balance Billed a total of $590 for three appointments. Before I knew the laws, I offered to negotiate the bill. Per my insurance, these appointments would have cost me $15 per, or $45 total. I offered $250 (5X what my bill would have been to try and be fair) in resolution. While I understand business contracts can change, Active Marin PT owed me full and complete disclosure of this change BEFORE booking me in for 8 appointments, taking me on an emotional roller coaster while in pain, confusing me with insurance jargon, and forcing me to start my care over, all while Balance Billing and violating California Continuity of Care Laws and California Post-Surgical Care Laws. Active Marin PT refused to even discuss the problem or work out a solution with me, instead inserting their billing coordinator into a quasi-lawyer position to go back and forth with me. It is important for the community to take extra steps with this business and triple check insurance contracts have not changed before each appointment or risk expensive and fake Balance Bills and a dismissive and rude attitude. If this happened to you, please file a complaint with your insurance company so you do not pay false and expensive Balance Bills like I did. I am out $590 and a lot of headache due to this bad behavior.

They booked me a last minute consultation, and even though I decided not to move forward due to…read morecost, they decided to charge me anyway, which came as a complete surprise on my credit card statement. I found this to be very dishonest and scammy.

I had a very positive experience at Renew. The location is very close to 101 and there were never…read moreany issues with the parking. Everyone I interacted with at the clinic was very friendly & welcoming. It's a pleasant environment with a nice vibe. Great energy in the treatment room. My therapist, Victoria, was so easy to work with. She offered a lot of support, explained & demonstrated the exercises. There was a lot of positive feedback during the sessions. The progress that I made was so much quicker than expected and I am back to how I was before I hurt my shoulder. I did have a bit of a wait to start my sessions, but it was well worth the wait. I thought the sense of community among the therapists and staff set the tone for all of their clients. I highly recommend Renew.

I've worked with different Renew PTs in Mill Valley on different body issues - absolutely excellent…read moreresults, always. All the professionals are highly skilled - and fun! The office staff is really efficient and patient when scheduling/rescheduling appointments. We're luck to have them located in Mill Valley.

I hate to write a great review on someone who is already booked for a few months but that's what…read moreyou have here. Like all of us, she only has so many hours in a day. I had to wait 4-5 months to get in to see her but the wait was worth it. She is very professional and knowledgable regarding pelvic floor physical therapy. I have had several surgeries over the past 10 years and within 2 months or so, she has greatly reduced my pain and the effects of the scar tissue. I have had years of PFPT on the east coast and found Lisa to be better than the best. :).

I found her excellent, helpful. She approached my physical problem from numerous different angles…read more-- careful observation, examination, massage, exercises to do at home, many micro- fixes adding up to a big fix. Things are not perfect but much much better. You really have to work at this yourself but I am deriving great benefit and practical results from working with her. Now is a good time to access her.

Both receptionist and PT "Chad" exceptionally rude. Both on the phone and in person. Worst PT place…read moreI've experienced

I've had long-term shoulder problems for which my orthopedist prescribed physical therapy, in lieu…read moreof surgery. I have not gotten physical therapy until now due to piss-poor PT practitioners I have encountered in the past. One ortho surgeon insisted surgery was my only option and a far more credible ortho surgeon kept steering me to physical therapy since recovery from shoulder surgery is nearly a year long and very painful. I brought my daughter to Mill Valley Physical Therapy for knee rehab after her meniscus surgery. The PT pro was doing excellent work for my daughter so I thought, 'I'm already here; maybe I can try PT again while my daughter is working on her recovery.' I made an appointment to coincide with my daughter's next appointment. Fingers crossed! At my first appointment, my assigned PT Pro began by going over the MRI report, which she'd already read, and explained it to me so this non-medical professional (me) could understand which muscles are torn, which are in distress, where bone spurs are rubbing and degrading ligaments in my shoulder and, then!, explained all the secondary effects my body was likely feeling as a consequence of the main problems evident on the MRI. In short, she put in the effort before my appointment to be thoroughly prepared to begin fully informed treatment of my shoulders as soon as we met. My PT pro proceeded to work on my shoulders to ease the years-long pain I've endured. By my second appointment, I was already feeling relief in my shoulders and she began treatment to the secondary pain spots. Suddenly, I was feeling better, I was taking fewer muscle relaxers to sleep, and I was sleeping through the night without pain. I had not slept through the night without pain in years! I still have work to do to achieve my goals for my shoulders but I am highly confident, nay, extremely confident, my PT Pro will steadily guide me to heal and strengthen my body to the best of my capabilities. Also, the front office staff are super friendly and accommodating to get my appointments and my daughter's appointments to happen concurrently. They also regularly update my orthopedist on my progress. The other PT Pros not treating me or my daughter all know both my daughter and me by name and greet us enthusiastically and actively check in to see if we feel we are improving and asking if we need anything else for our comfort and rehabilitation. Sorry, this is a super long review but there are so many inadequate PT practitioners out there, I felt duty-bound to share with my Yelp Comminity the rare, professional, and highly competent group of professionals at Mill Valley Physical Therapy who are worthy of your trust.

Sharon is a wonder practitioner who knows her stuff. I have had myofascial release therapy with her…read morethat has totally helped me feel really good and also bowen when I came in with a nerve pain running into my head. It stopped the pain and was so relaxing. She listens, gives you her full expertise and really gets to the areas that beed healing and attention Before my 1st session I was a bit depressed with little . Energy. The next day I hiked, got up early, meditated twice and got lots done. I even danced! Highly recommend Sharon.

Sharon helped me incredibly with some back issues, and gave me some excellent skills to get back…read moreinto my body safely and gently after an injury which promoted a sense of confidence and deep recovery for the issue.

Ewa is the one of the best physical therapists I've ever come across - and the only one who's…read morereally been able to help me at all with the chronic pain issues I've got from several sources. I was a little skeptical at first because the name sounded a bit funky, but it's actually Ewa's initials (Ewa Zaborosky) - and turns out to be a great predictor, in a way, as well as a great marketing device. This was indeed "easy" rehab - as these things go. Ewa has a wealth of knowledge of different sources of physical (and balance) problems and solutions, and a kind and gentle way about her that has been hugely helpful, unlike some of the "drill sargeant" types I've seen before. She has a very lighthearted and playful sense of humor that always brightened the day. Most importantly, she actually got me restrengthened without aggravating other problems, which is really saying something - and helped me tremendously with the balance issues. The exercise portion of her work is primarily Pilates-focused, which is a marvelous system for both athletes and regular people of all ages, but she also brings in many other techniques. This is not "sports medicine" PT that looks like typical commercial gyms, and is thus much more helpful for those with issues like arthritis, along with strokes and various other nonorthopedic problems, but even injured athletes would benefit tremendously, since that system was initially developed for elite dancers. For those times when the kinks just won't work themselves out, and early in the course of therapy before physical exercise is appropriate, Ewa is exceptionally skilled in hands-on techniques, and has a marvelous articulating table that really helps keep the pressure off the bad parts and keep everything at angles that work best. She has truly got magic hands, and a range of other soft tissue modalities that together seem to just smooth away pain and stiffness. She holds a PhD in physical therapy (I hadn't even known such a thing existed!), and is always going to different continuing education classes, so you are always assured that she is up to date on the latest. Sue is also a very skilled therapist who was equally helpful in other ways, and Iona, the receptionist, and Jeff, the fitness trainer, round out the regular crew, all of whom are always just terrific and as nice as can be. They also offer private Pilates lessons and a monthly membership that allows ongoing use of the facilities once discharged from formal PT, which is quite a bargain considering how few local gyms even allow access to the Pilates equipment at all without signing up for expensive classes, which, once you know what you're doing, are just not necessary all the time.

I am a return patient most recently for physical therapy post knee surgery. I find Ewa very…read moreexperienced, knowledgeable and very friendly. She makes physical therapy easy and enjoyable. It really is EASY REHAB! The receptionist , Denise, is really nice too.

I highly recommend Janice Tomita PT & Ass I have been…read moretreated successfully by Janice for a couple of different ailments. Janice is very knowledgeable and professional. (And Janice is also kind and friendly:)

Janice is very knowledgeable, caring and positive. I was referred to her by my doctor due to a car…read moreaccident I was in several months ago. Janice was thorough in my diagnosis and worked closely with my doctor in my recovery. She designed a program to help me strengthen and heal. I have come a long way due to Janice's rehabilitation program. She is truly the best and cares about her patients.

I hope more places like this become a healthcare norm, and not an outlier. At JYZEN, you can be…read moretreated for acute ailments and health conditions, or improve longevity, and receive guidance on health optimization. The parking is free, and ample! - not like many other medical appointments I've traveled to, especially if the provider practices out of a hospital. - But that's besides the point. It's a place that honors the whole body. Integrative, innovative wellness & healthcare practices. Although insurance isn't accepted to be seen as a patient, there are health technologies there that you can utilize, that don't require insurance cards and all that, but are therapeutic in nature. There's so many, it would take me too long to list here. Even if you're intimidated by pricing or anything else, skepticism, etc., just call and book a tour! There's no cost and they typically offer a complimentary red light therapy or cryotherapy session! And without a doubt, you'll leave more educated than when you came. And what's the phrase, your WEALTH is your HEALTH?!!! If you don't invest in yourself, who will?

They're so disorganized…read more Good luck getting an appointment, getting the right prescription, getting through to anybody who can do anything. All their systems are antiquated, and the staff turnover is very high. It costs an arm and a leg to see a doctor, so I don't know where all the money is going to -- but it's not going to taking care of patients.

Look no further. This is hands down the best Physical Therapist I have ever seen. And I have seen a…read morefew. DeAnna is a genius of a therapist. She is uncanny with her ability to locate your weaknesses and unrelenting with her treatments. And having said all that, she is also a genuinely nice person. When you book an appointment with Deanna you have her undivided attention. She only treats one patient at a time. Her studio is pristine, professional and state of the art. I almost hate giving her such a good review because I don't want it to be harder to book an appointment!

DeAnna is amazing. She helped my tennis and golf elbow after 4 months of PT. Now my pain is gone…read moreand I'm playing tennis again. She is detailed and thorough and knows what to do. It's just her own practice so you get a lot of attention and follow up. She takes blue shield of CA insurance. Highly recommend. I've tried other PTs in the past both at UCSF and nearby in Tiburon. She is by far the best.

Last year I had a torn meniscus repaired which required physical therapy. My primary care doctor…read morerecommended I call Dr. Danielle Sartori at The Knee Joint right away. After a brief conversation with Danielle and her team I quickly scheduled weekly appointments. Danielle evaluated my records, listened closely and quickly moved me to an exercise plan to strengthen my knee and legs. Six weeks later I was back to the things l loved (sailing, biking, and hiking) and the pain and swelling was gone. This year I had a different problem with my knee and again I went to The Knee Joint. I had full confidence in Danielle, she is professional, thoughtful, and timely and has a great space with plenty of room to work through your physical therapy routine. I'm now back to all my favorite outdoor sports and I am grateful for the excellent care and support I got from the Knee Joint. Miguel

After two total knee replacements, I can say without hesitation that Danielle is an exceptional…read morephysical therapist. As the owner of The Knee Joint, she focuses exclusively on knees, and consequently her expertise shows in every session. I loved working with her: she's positive, knowledgeable, and as a competitive athlete herself, knows the importance of getting back out there to do what one loves: for me it was rowing. What I appreciated most is that she truly listens. If an exercise feels too difficult or seems to be causing another issue, she quickly adjusts and tailors the program to fit my body and recovery. She has a wonderful app that helped me stay the course. I'm incredibly grateful to have had her support throughout both knee rehabs.