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    Cheryl Jackson

    4.3 (3 reviews)

    Services - Cheryl Jackson

    Clothing alterations

    Clothing mending and repair

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    Nora's Tailor Shop

    Nora's Tailor Shop

    (18 reviews)

    I rarely write a poor review, and it bothers me to do so, but I am writing this review to alert…read moreothers to this tailor's appalling behavior toward a customer. On May 22, 2025, I called Nora of Tailor Shop West End to ask if she would be willing to sew two ranking stripes on my martial arts ranking belt. Seacoast Sewing recommended Nora to me. Nora gave me an immediate yes, and to come over. I was there in 5 minutes, as I had been driving on Islington St. I showed Nora what I needed done. The ranking stripes must be straight, and they were already pinned to the belt for her convenience to the area where they needed to be sewed. My first red flag was that the floors of the shop look like they have not been vacuumed in a long time--Thread and sewing debris everywhere, along with a cluttered shop. The second red flag was that Nora repeatedly made a disgusted grimace, bearing her upper teeth, as I was talking with her and while she was looking for thread to match my stripes. I gave her the benefit of the doubt. She set up the sewing machine and a phone call came in, which she accepted. Rather than finish her call before she started to work on my project, while distracted, she began to sew. I could see that the stripe was about to be sewed on crooked, and I gestured and said, "Ma'am, I need it to be sewed on level to the edge--straight across". I tried to speak low so as not to disturb her call, which was on speaker phone. Suddenly, Nora aggressively rips my martial arts belt, which she had began to stitch, out of the sewing machine, snapping the threads, and tossed it across the table in my direction. I was shocked, but again, I gave her the benefit of the doubt, as she seemed to be discussing an injury with a healthcare provider. So, in a lull in the conversation, I showed her on the belt that the stripe needed to be sewed straight, and I set the belt near her sewing machine. Nora looked at the stripe, picked up my martial arts belt, and threw it at me, sneering, "Go somewhere else!" The belt landed all snaked out on the table in front of me. Had the other stripe not been pinned to the belt, it would have gone flying and landed in the piles of her fabrics and possibly lost. I stood there staring at my belt, absolutely shocked and appalled! To disrespect a person's martial arts ranking belt is considered insolent enough; to treat a customer in such an aggressive manner is inexcusable. While I empathize with the fact that Nora may have had an injury earlier that day, she could have said to me, "I'm sorry, I'm not able to work on this. I recommend you go somewhere else", and respectfully handed me back my belt, after properly cutting the threads from the sewing machine. Again, it troubles me to leave a bad review for anyone, however, I believe it is warranted given the disrespect shown to me and to my martial arts ranking belt and stripes by this tailor.

    A life saver! I had a slight tear in the pocket of my full length mink fur coat. I have moved to…read moreFlorida and no longer have a need for my coat so before I gave it to a friend I wanted to have it repaired. Not only did she repair it quickly, it was perfect! No one would have known it was there. The best part I received a quote from another tailor for $80, her price $8. She has altered clothing for me in the in the past when I lived in NH and I have always been more than happy with her work, prices, how quickly she works. A very pleased customer!

    Cheryl Jackson - sewingalterations - Updated May 2026

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