Very disappointing. My glasses were ordered & made as transition bifocal that blended without the line & they were made incorrectly by the lab &/or ordered incorrectly by Ayabe. I actually had to hold the frame up w/my left hand away from my face in order to read! By the way I teach reading at one of our local schools here on Maui & have for decades. I called my provider VSP & they said they'd try to get my $120.00 back for the extra cost of the transitions but Dr. Ayabe's Office said, "No Refunds!" I am very upset that they would not offer a refund. We have been long time repeat return customers of hers & have spent 1000's of $$ at her establishment. You & I both know she doesn't pay the lab $120.00 for that feature. VSP told me to take them back to Ayabe for there's a 90 day warranty & have Ayabe send them back to the lab & replace those incorrect lens w/ just the reading glasses that I usually order & this would be at no additional charges. So that is what I did but actually threw away $120.00 that they never even offered 20% back. Terrible loyalty to long time customers. Today I was in her office 10/23/15 & heard Judy, her office Mgr. tell a customer, "Dr. told me to give you an additional 20% off." What the is going on? I am done w/this establishment except for my replacement lenses that are under warranty that I paid for life time guarantee on each pair for lens scratches. If you care about your eyes & getting the proper prescription glasses that you can actually use & see with I would not recommend Dr. Ayabe. Time to find a new Eye Dr. that cares more about their patients vision than that eternal dollar. Not recommended!! read more