Amy was great at helping me with my new glasses - everyone was very friendly, mahalo nui!read more

No matter how slow the Mall is, LensCrafters is almost always busy…read more it's easy to see why as they have an excellent selection and highly capable staff. All of them are outstanding but Amy and JD are amazing. Their on site optometrist is also excellent and efficient.

Refused me after years of going here as a CASH, out-of-pocket customer. (Walmart Maui location) The…read morereason? I'm have Medicare Kaiser?(!) WTF!!?? Kaiser even had told me it's cheaper to go OUTSIDE of Kaiser, so I did and have been since I've lived on Maui. Whoever answered the phone sounded like I was bothering them? Was a female and I didn't get her name unfortunately. But CONGRATS!! You lost a customer but gained well deserved reviews. F- Avoid

Great Doctors. Would highly recommend and I do recommend them frequently…read more They always do their best to give you the best options available.

recently saw Dr. Malecha for a cataract surgery evaluation and was truly impressed with her…read moreprofessionalism and kindness, as well as the friendliness of her entire staff. Having lived on Maui for many years and visited numerous eye doctors, I have never experienced such a welcoming, respectful, and genuinely caring atmosphere. Tia, the technician, was outstanding--professional, gentle, and very reassuring. She took her time with a detailed 30-minute exam that included retina, pupil, cornea, and glaucoma testing. I can honestly say she's the best ophthalmology technician I've ever encountered! Dr. Malecha was on time, warm, and compassionate. She explained the cataract surgery process thoroughly, using clear pictorial diagrams that made everything easy to understand. Her calm, patient manner instantly put me at ease. I'm absolutely thrilled to have found an ophthalmologist who is not only highly skilled but also truly cares about her patients. I left the office feeling informed, confident, and cared for. Aloha

Great patient care and kindness. I called and spoke to Tracy and she got me on the schedule…read morequickly. Eyesight Hawaii Dr Monika Malrcha was extremely knowledgeable and explained "why" I was having eye issues. She discussed and educated me on the diagnosis clearly and said it wasn't anything serious yet. Praying it doesn't progress. Office is easy to find and staff are patient and helpful. They also keep you informed as to what they were doing by the tests they performed. This is my new eye doctor and feel blessed and full of gratitude. Thanks to my 5th grade friend Debbie. If you need an excellent eye doctor, this is the place to go!!

Dr. Nguyen is thorough professional and pleasant her office is organized and has the latest…read moreequipment. Some ExamTests offered MAY Not be Covered by your general optical coverage. Ask the desk in before go into the appointment what may or may not be covered and ask for cost estimate. The practice uses email and text reminder system, That's annoying but effective

I have had a great experience with this office the past 2 years. I have pretty poor eyesight and…read morefor years have struggled getting the right prescription, but after seeing Dr. Glauser I finally have contacts that enable me to see clearly both near and far.

Everybody is so nice and welcoming in here and being for my first time i was immediately greeted…read moreand given paperwork felt like I was in and out fast.

This place is unfortunately hit or miss. I've been here three times, each time I see a different…read moredoctor. Some of the front desk is very nice and helpful but there's one who is extremely rude on the phone and hard to understand. I don't mind seeing different doctors however some are on time and others aren't. Today I waited over 65minutes for my appointment. Previously I've waited over 30 minutes and then one day I was brought back within the first 5 minutes. if the doctor is running behind that should be communicated. There's a lot of potential here but I think there's a huge lack of communication and efficiency..

I thought the doctor was funny thorough and clear it's my first eye exam and a couple of years and…read morehe was clear about explaining what needed to be done and changed my prescription accordingly. He uses a retinal scanning camera to help with the exam there's an extra fee for this but I felt it was useful in this situation.The doctor followed the covid guidelines properly

I went to see Dr. Truong after a fiasco with my previous eye doctor sending the wrong prescription…read moreto LensCrafters when I needed my lenses replaced. After 3 attempts, and finally having success with their amazing staff, I decided I better get a new prescription to have on file there. What a treat! AND what a great decision. Dr. Truong is simply the best. I have been suffering from severe eye pain for over a year. I have seen doctors, used medicated prescription eye drops, even seen an ophthalmologist. Within 10 minutes he had figured it out and treated me, and it made complete sense when he explained it to me. he even showed me pictured of my eyes to make it clearer. I then told him of my night vision issue and fear of driving. "No problem", he says, "We will make you telescopes." He is thorough, he listens, and he corrects vision problems, State of the art equipment keeps the appointment moving along quickly and answers a lot of questions. I am extremely impressed. Add to that, Dr. Truong is an incredibly nice man. My old Doc was not. To put it nicely. Do you have vision problems? Go to LensCrafters. See Dr. Truong. Then see the staff for your glasses. I can't say enough about all of them. 5 stars all around. Kristina Jackson

They perfected a short wait time, courteous service, and I felt like a human and not a number like…read moreat the last place I was at... and lastly, their professionals at what they do.

Competent physician who gave me a clear treatment plan for my complex condition. A breath of fresh…read moreair over the patient mill that dominates eye care in Wailuku. New facility. Short wait time. Gotta love them!

Great selection of glasses. Doctors and nurses are very knowledgeable and helpful…read more Custom glasses with many options Prices are very affordable and they take insurance!!

Atmosphere: My old dentist's office has been renovated…read morenicely! Only a few parking stalls but it's never that busy where you can't find a stall. Doctor: Dr. Ichiyama-Kong is awesome. Very personable & professional. Front desk: Fast, courteous and professional. Overall: Dr. Ichiyama-Kong is the only doctor who has ever used my vision benefits to the max, which covers the eye exam and contacts. Great pricing too. Appointments are easy to get. Shipping of items relatively fast.

I felt in a calm State of mind regulating my process of initial care. I met my PCP and my anxiety…read moredissipated as the walls came down enough to hear the plan and down when we agreed to taking our first step. At check in until I left the doctor's office my experience was Calm stress free.

The nurses were wonderful and kind. The kitchen made me special meals for my healthy diet. However…read morethe doctor was extremely arrogant and cruel. Worst bedside manner of ANY health professional I've ever met!