Amy was great at helping me with my new glasses - everyone was very friendly, mahalo nui!read more

No matter how slow the Mall is, LensCrafters is almost always busy…read more it's easy to see why as they have an excellent selection and highly capable staff. All of them are outstanding but Amy and JD are amazing. Their on site optometrist is also excellent and efficient.

Dr. Nguyen is thorough professional and pleasant her office is organized and has the latest…read moreequipment. Some ExamTests offered MAY Not be Covered by your general optical coverage. Ask the desk in before go into the appointment what may or may not be covered and ask for cost estimate. The practice uses email and text reminder system, That's annoying but effective

I have had a great experience with this office the past 2 years. I have pretty poor eyesight and…read morefor years have struggled getting the right prescription, but after seeing Dr. Glauser I finally have contacts that enable me to see clearly both near and far.

Everybody is so nice and welcoming in here and being for my first time i was immediately greeted…read moreand given paperwork felt like I was in and out fast.

This place is unfortunately hit or miss. I've been here three times, each time I see a different…read moredoctor. Some of the front desk is very nice and helpful but there's one who is extremely rude on the phone and hard to understand. I don't mind seeing different doctors however some are on time and others aren't. Today I waited over 65minutes for my appointment. Previously I've waited over 30 minutes and then one day I was brought back within the first 5 minutes. if the doctor is running behind that should be communicated. There's a lot of potential here but I think there's a huge lack of communication and efficiency..

Luckily we found this location near the airport...Great selection of Maui Jim glasses! Staff was…read morehelpful and very friendly. Thank you.

Wandered in as we were shopping around Whalers village and ended up finding a pair of sunglasses!…read moreWe found the service to be good and they were cleaning every pair of sunglasses after people were trying them on. I love the hand sanitizer in the store. The sales person was very friendly and very descriptive about the warranty process. Loving my new Gucci sunglasses!

I thought the doctor was funny thorough and clear it's my first eye exam and a couple of years and…read morehe was clear about explaining what needed to be done and changed my prescription accordingly. He uses a retinal scanning camera to help with the exam there's an extra fee for this but I felt it was useful in this situation.The doctor followed the covid guidelines properly

I went to see Dr. Truong after a fiasco with my previous eye doctor sending the wrong prescription…read moreto LensCrafters when I needed my lenses replaced. After 3 attempts, and finally having success with their amazing staff, I decided I better get a new prescription to have on file there. What a treat! AND what a great decision. Dr. Truong is simply the best. I have been suffering from severe eye pain for over a year. I have seen doctors, used medicated prescription eye drops, even seen an ophthalmologist. Within 10 minutes he had figured it out and treated me, and it made complete sense when he explained it to me. he even showed me pictured of my eyes to make it clearer. I then told him of my night vision issue and fear of driving. "No problem", he says, "We will make you telescopes." He is thorough, he listens, and he corrects vision problems, State of the art equipment keeps the appointment moving along quickly and answers a lot of questions. I am extremely impressed. Add to that, Dr. Truong is an incredibly nice man. My old Doc was not. To put it nicely. Do you have vision problems? Go to LensCrafters. See Dr. Truong. Then see the staff for your glasses. I can't say enough about all of them. 5 stars all around. Kristina Jackson

Thank you so much for taking care of me when I wasn't able to get in to see my doctor, next…read moreappointment was not until next year with my doctor. So appreciate everything you did to take me in soon.

After calling all eye clinics in Maui all day trying to get a soon appt since I lost one of my eye…read morecontacts and didn't have an updated prescription to get new ones. Dr Gillmore offered me a same day appt, on top of that he takes insurance! He took care of me in 30 minutes ! I left his clinic with a sample of contacts to get me through until I get my new ones and scored new eye glasses!!! Thank you so much for helping me!! You truly made a difference for me today.

Refused me after years of going here as a CASH, out-of-pocket customer. (Walmart Maui location) The…read morereason? I'm have Medicare Kaiser?(!) WTF!!?? Kaiser even had told me it's cheaper to go OUTSIDE of Kaiser, so I did and have been since I've lived on Maui. Whoever answered the phone sounded like I was bothering them? Was a female and I didn't get her name unfortunately. But CONGRATS!! You lost a customer but gained well deserved reviews. F- Avoid

Great Doctors. Would highly recommend and I do recommend them frequently…read more They always do their best to give you the best options available.

Bought a Maui Jim sun glass. A very good quality and design. The gentleman there was really…read morehelpful. It is in the queen's center. The whole center looks outdated and almost no customers...I was here 9 years ago, totally different.

This was a great choice for new Sunglass shopping. We lost…read morea pair at Sea and we only want one brand. Maui Jim. This is a hundred dollar store. Glasses come in hundred dollar multiples. So worth it!