Where do I start? Greeted (if you could call it that) by staff that didn't seem to know what they were doing and were very flustered when my booking had been crossed out despite paying a £25 deposit. A few moans about their staff later, they decided there was a table available so no big deal. We sat and took a look at the menu hoping to get a drink soon to accompany our decision. 10 mins passed no sign of anyone taking our drink order, another 15 mins passed but still no sign as we sat in the heat of the small room, next to the kitchen, sweating and listening to the ding of the microwave. So I thought ok, the lady did say they were a staff member short, I'll go downstairs to the bar and grab everyone's drinks. However the lady behind the bar was doing the drinks for the two tables in the bar so couldn't pour our drinks. Needless to say my family was not amused. Eventually we all got our drinks after 45 minutes. After all the microwave dings and discombobulated staff our expectations of the food were not high. So, when it came out, we were initially impressed. My son and I shared the seafood platter which was actually quite nice despite the stale bread and "olive" oil that would have been great to cook chips in! One of our party had a burger... we figured that's what was the cause of a few of those microwave dings.... greasy and gross. But it's ok because she popped into the supermarket on the way home to get something edible!
To end the evening off the (presumably) owner/chef came out when we very politely mentioned our issues and was rude - storming off saying "whatever" - I mean REALLY!! She also tried to diddle me out of my £25 deposit! read more