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Cherry Stringed Instrument Restoration

5.0 (2 reviews)
Closed • 9:00 am - 4:00 pm
Updated over 3 months ago

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Ask the Community - Cherry Stringed Instrument Restoration

Guitar Center

Guitar Center

3.5
(44 reviews)
•$$

Long story short: No customer service and a bunch of people who hate their jobs and don't have…read morepassion. Long story long: I'm a photographer and videographer that works for a nightclub and they sent me here to grab some fog machine fluid. I made the order online and came to pick it up just cause I live 30-35 minutes away and wanted to make a quick grab and go. As soon as I arrived, I went to the first person I saw and was told "Oh! I'm off already, I was supposed to leave an hour ago, go find another associate.." I then proceeded to walk in the DJ section side because I wasn't directed where the next associate was so I decided to get lost. I saw a gentleman at a counter and stood in front of him waiting to be acknowledged but he just stared at me blankly so I then proceeded to ask him which he huffed and puffed in annoyance. After giving him my name he walked off silently without a word and grabbed my things. When asked for an ID, I gave him a government issued ID and was told with attitude that it had to be a drivers license (this didn't make sense to me cause if my government issued ID gets me pass TSA, I didn't see why my ID couldn't get me pass fog machine fluid.)

Came in specifically to grab a mixer, confirmed it was in stock at the register, and the staff…read moremember walked us over to pick it up. There were two boxes left on the shelf, and instead of grabbing the one in the front, he reached behind it and pulled the one from the back. At the time it didn't seem like a big deal, but once we got back and opened it, everything made sense. The unit clearly wasn't new. There was Velcro on the bottom like it had been mounted in someone else's setup, and the cords and plugs had writing on them. It looked used right out of the box, and on top of that, it didn't even work. Luckily, the mixer we already had held us over for the night, so it didn't completely throw everything off. We brought it back, explained the situation, and got a refund without any hassle. Not the worst experience since they made it right, but definitely frustrating. If you're going here for something specific, double check the box before you leave.

Cherry Stringed Instrument Restoration - musicinstrumentservices - Updated July 2026

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