This is now a VERY small branch of Arts and Music. It clearly looks like a location that primarily…read moredeals with lessons.

I have been coming here for a little while now. I am impressed with the friendly atmosphere and…read morewillingness to help you find whatever you're looking for. The instructors are friendly and flexible with their time. I've only had to ask to reschedule two lessons and both times were easilaccommodated. If you're looking for music lessons I would definitely come here. If you want to buy music supplies, they will steer you in the right direction if they don't have exactly what you need. 05/24/18 update. Still happy with the lessons.

This is a great music store for bands. There are drums, guitars and keyboards. It's a store for…read moreadults, not quite for kids.

Prices aren't too bad. Not sure why the vibe is so strange though - I walked in to check out some…read morebasses, and just felt like I walked into somebody's house un-invited. I literally checked my face in the mirror when I got back to my car to make sure I didn't have a nosebleed or food on my face or something lol.

Love this store! Something here for everyone. Wide selection of Grateful Dead t-shirts, artwork,…read moreposters, tapestries, hippie clothes, spiritual items, purses, hats, candles, Buddha's, and much, much more! Love the energy put into the decor and the employees are exceptionally nice and inviting.

I purchased a tie die shirt on 8/1/23 and did not ask for a receipt and paid cash. It was a large…read moreand too small when I brought it home and tried it on. I took it back a couple days later (8/3/23) with the original tags on it and asked to exchange it. The two girls at the counter said to find another shirt with the exact same price. I found another shirt but it was $1.00 more. I told them I would pay the difference and they both told me absolutely not. The new shirt MUST be the exact same price Note that there were many other shoppers in the store but these two girls behind the counter, refused to come out from behind the counter and assist and assist anyone in the store. Their personal conversations from behind the counter were more important than assisting store customers. I ended up leaving with my original new shirt that was too small. Lesson learned - expect terrible service if two girls are working behind the counter and get a receipt. I do not recommend shopping there unless you enjoy absolutely terrible service.

My son looks forward to coming every week. Ms. Adrian is patient and thorough. He really enjoys…read moreplaying the piano. The only critique is the place itself is old and dated. It has a bit of a smell that they try to cover up with wall plug ins. I would recommend!

I took my son here originally for drum lessons and he had a great time with his teacher. I came…read moreback after that for a vocal lesson and scheduled my son another drum lesson. It was at this point the owner started trying to force a month to month contract on me after 1 lesson. I explained that my son's grandfather is very sick with stage 4 pancreatic cancer and that we can't guarantee we will be in town every week since we have been visiting him more ( almost weekly ). The owner seemed unsympathetic to this and continued to debate and argue about getting his contract signed. After that, I considered not coming back because I didn't want to give this man any more of my money, however I had really enjoyed my 1 vocal lesson and my son also enjoyed his drum lesson, so I asked if I could pay for another vocal lesson in advance to which he begrudgingly agreed. I explained to him that I would be happy to pay for our lessons a week in advance when we knew we were going to be in town. However that wasn't good enough for him and he insisted on locking me in a monthly contract, and that I would have to next time I came. My son's second drum lesson was great ( yesterday ) and I had my 3rd vocal lesson today which was lovely. Unfortunately, when I came around the corner to the front desk, the owner was waiting for me with a posture and look on his face that said he was ready to argue. Great way to greet a customer upon seeing them. He immediately asked me what I had decided about his contract, to which I declined to sign it and offered to pay for another vocal lesson a week in advance since I know I will be in town next week. He debated me again and said that I couldn't do that and tried to argue that rules are rules, which is just silly in this case. Most of his arguments were based around people in the past not showing up for lessons and them losing money since they would have teachers there still getting paid. However, if someone is paying you a week in advance for an upcoming lesson, you're guaranteed that person is going to show or at least to have their money for the lesson already. In the end though, it is his business and he can make up whatever obscure and silly rules he wants. Just know, that after your 1st lesson they're going to try and force a month to month contract on you and make you lock in a time for every week. Personally, I'll be taking my business and my money elsewhere.

If you are looking for an instrument for your high school student then this is the place…read more If you are a serious musician you will find the store is confusing, cluttered mess. The proprietor seem nice enough, if a bit eccentric, but hey, aren't most musicians?

I went in to buy an electric acoustic guitar. My salesperson was super professional and friendly…read moreand In. Wry happy with the purchase. So glad I found this place. I will be back

This is a cool store located very close to my place of work. I literally ran in during my lunch…read morebreak just to grab a microphone. Their prices were affordable and the person working there was super helpful. She was also very knowledgeable of the product sold. My only thought is that I wish there was a larger selection available in the store. However the person working did inform me that they also have a online store that had a wider variety. I will be back to purchase some of the midi soundboards that I initially saw in person I'm glad they are so close and that I don't have to order everything online!

Everytime we need music accessories, we get it from here. They could even assist you to order it…read moreonline and deliver it to you home free of charge. Staffs are very helpful.

This is a family business and Rick treats everyone who walks through his doors as family. He…read moreobviously loves music and is passionate about sharing that love with the kids and adults that take lessons here. All the teachers we have worked with are great, they work well with kids of all ages and adults. Best place to get music lessons in VB or Norfolk, and I shopped around A LOT before I went to Back to Rock. Check it out!!!!

Absolutely terrible. We came in to repair a cello and were told it would take a 45$ flat rate and 2…read moredays. 10 days of repair and several phone calls later we were charged 70$. The arrogant clerk(who on the phone called customers a "bother") refused to negotiate at all and was offended that we would even suggest that their hidden fees were in any way unfair. We had to cycle through employees until we finally met the owner, who after this entire 30 minute ordeal decided to remove half of the fee he tried to spring on us in the first place. He told the angry cashier to do it, and he did, huffing, groaning, and complaining through the whole thing. When we got the cello, the repair job was barely satisfactory, despite the owner's insistence that the repairman's "wonderful" work justified the money they tacked on to what they said they would charge. I wouldn't recommend this place to my worst enemy. If you're looking to get ripped off, held up, and frustrated, then DnD's the place. Otherwise, please, save your money, get better customer service, and a more skillful repair somewhere else in the area.

The knowledge and service at this store is outstanding, and they also make a strong community…read moreeffort. I asked the luthier, Jason, to see what he could do to improve the playability of my guitar. I have tender fingers. Jason spent 15 minutes explaining different variables that affect playability. He noted that the action was a little high, and that sanding down the nut and replacing the saddle would reduce pressure on my fingers. He also explained how a different kind of string, the Elixir, would be more pleasurable to play. I picked the guitar up today and it does feel amazingly better! Also, Duncan, one of the "D"s who co-owns the shop, took a few minutes of his time to cover up a scratch on my headstock AND tune my instrument. I'm very impressed by the quality of work, the attention to detail and the customer service I received. They also host a Bluegrass Jam the third Saturday of each month and will start hosting a Drum Circle on Sunday, February 5th. Eric is organizing the Drum Circle.