Absolutely terrible. We came in to repair a cello and were told it would take a 45$ flat rate and 2…read moredays. 10 days of repair and several phone calls later we were charged 70$. The arrogant clerk(who on the phone called customers a "bother") refused to negotiate at all and was offended that we would even suggest that their hidden fees were in any way unfair. We had to cycle through employees until we finally met the owner, who after this entire 30 minute ordeal decided to remove half of the fee he tried to spring on us in the first place. He told the angry cashier to do it, and he did, huffing, groaning, and complaining through the whole thing. When we got the cello, the repair job was barely satisfactory, despite the owner's insistence that the repairman's "wonderful" work justified the money they tacked on to what they said they would charge. I wouldn't recommend this place to my worst enemy. If you're looking to get ripped off, held up, and frustrated, then DnD's the place. Otherwise, please, save your money, get better customer service, and a more skillful repair somewhere else in the area.

The knowledge and service at this store is outstanding, and they also make a strong community…read moreeffort. I asked the luthier, Jason, to see what he could do to improve the playability of my guitar. I have tender fingers. Jason spent 15 minutes explaining different variables that affect playability. He noted that the action was a little high, and that sanding down the nut and replacing the saddle would reduce pressure on my fingers. He also explained how a different kind of string, the Elixir, would be more pleasurable to play. I picked the guitar up today and it does feel amazingly better! Also, Duncan, one of the "D"s who co-owns the shop, took a few minutes of his time to cover up a scratch on my headstock AND tune my instrument. I'm very impressed by the quality of work, the attention to detail and the customer service I received. They also host a Bluegrass Jam the third Saturday of each month and will start hosting a Drum Circle on Sunday, February 5th. Eric is organizing the Drum Circle.

This guy is a top notch musical technician. He really knew his piano and is a registered tuner,…read morewhich I didn't know you could be registered! He was very cordial and informative about the type of piano we have and the condition it was in. He spent 2.5 hours fixing our piano. He wasn't cheap, but he is worth the price. He came recommended from our church, where he annually tunes the handful of pianos.

We had a wonderful evening listening to the Galatea Chamber Music . The concert was free but…read moredonations were appreciated to help support their efforts in working with students to continue the love of classical music and string instruments. The Acis String Quartet is outstanding with Violinist Johnathan Spence heading up the group. The music was beautiful and they all performed above and beyond our expectations. The music selection was lively, very entertaining and captivating. We look forward to their next concert in our area. Please go to one of their concerts as you will be thoroughly impressed with their performance!

From the owner: Galatea Chamber Music brings high quality, accessible chamber music concerts to the East Coast…read moreregion to empower communities and individuals. The organization also curates outreach efforts that positively impact seniors, youth musicians, and children.

I know this guy on a personal level and I can vouch for his outstanding work. I have never seen…read moreanybody so passionate about their work/trade. People are just in aw when they come and pick up their instrument after Steve is finished with it. He puts his heart and soul in everything he does and it shows in his work. I highly recommend Steve for all of your musical/instrument needs.

From the owner: Total restorations to simple adjustment of fine stringed instruments.Expert bow rehair/repair. Pro…read moreinstrument setup.Pro instrument short term rentals.