First trip here today browsing for mandolins, thinking there was no way we'd find an affordable one…read morefor a beginner. SO glad we stopped in here. Chuck is so friendly and knowledgeable. There was absolutely no pressure to buy at all, but it was a great deal. Our kid is thrilled! We'll be back - the kid needs lessons! Support your local small business!

Can service almost every instrument. Since Moe is a musician himself, for over 35 years, he's great…read moreto get ideas from. Reasonable prices. Good location. Varied selection to choose from or he can special order.

Russell is the man! I feel blessed to have stumbled upon this shop. It's local and better than some…read morenationwide store. He helped me a lot with just one simple gesture of guidance and I can't thank him enough. I will be back and others should come here too, always good to learn some wisdom.

Small, intimate place with the best staff. It's usually Russell at the counter. There's a limited,…read morebut interesting selection of mostly used stuff if you're a guitarist. Sometimes there are some wildly cool guitars on the wall. I've always found what I needed when I went there. His inventory isn't huge, but it's very well thought out. If you're a drummer, you'll love the place even more. This is always the first place I'll go if I need anything musical. Strings, tuners, tambourines, amps, parts, or just a couple minutes shooting the shit with the cool, knowledgeable musician/proprietor. Also, if you're looking for a luthier, they outsource to a skilled and straight-up honest guy. I've brought my acoustic and electrics there several times for work. Always happy with the results and feedback about my instruments. Forget the big chains and give Russell's a visit. Support local business, especially when the local business kicks butt like Russell's does!

Always helpful staff. Lots of instrument options and lesson availability. My children have rented…read moreinstruments, purchased instruments, and had lessons here.

My son looks forward to coming every week. Ms. Adrian is patient and thorough. He really enjoys…read moreplaying the piano. The only critique is the place itself is old and dated. It has a bit of a smell that they try to cover up with wall plug ins. I would recommend!

My 6 year old loves it! He's been having such a great time learning new instruments and music. The…read moreprice is well worth it. I love that the instructors really care about teaching the kids and helping them grow, their love for music.

My son has taken lessons and performed with School of Rock for 5 years. He started with a Summer…read morecamp and worked his way up to House Band. It has been a fantastic experience! The teachers are amazing and the performance opportunities keep the kids learning and engaged. His primary instrument is guitar but over the years that has expanded to include bass, drums, and keys. Wherever his passion took him they were able to support him. I feel like I have gotten more than my moneys worth at every turn and I can not say enough good things about the owners, the teachers, and the support staff. If your kids have any interest in music at all you should check out School of Rock.

Long story short: No customer service and a bunch of people who hate their jobs and don't have…read morepassion. Long story long: I'm a photographer and videographer that works for a nightclub and they sent me here to grab some fog machine fluid. I made the order online and came to pick it up just cause I live 30-35 minutes away and wanted to make a quick grab and go. As soon as I arrived, I went to the first person I saw and was told "Oh! I'm off already, I was supposed to leave an hour ago, go find another associate.." I then proceeded to walk in the DJ section side because I wasn't directed where the next associate was so I decided to get lost. I saw a gentleman at a counter and stood in front of him waiting to be acknowledged but he just stared at me blankly so I then proceeded to ask him which he huffed and puffed in annoyance. After giving him my name he walked off silently without a word and grabbed my things. When asked for an ID, I gave him a government issued ID and was told with attitude that it had to be a drivers license (this didn't make sense to me cause if my government issued ID gets me pass TSA, I didn't see why my ID couldn't get me pass fog machine fluid.)

Came in specifically to grab a mixer, confirmed it was in stock at the register, and the staff…read moremember walked us over to pick it up. There were two boxes left on the shelf, and instead of grabbing the one in the front, he reached behind it and pulled the one from the back. At the time it didn't seem like a big deal, but once we got back and opened it, everything made sense. The unit clearly wasn't new. There was Velcro on the bottom like it had been mounted in someone else's setup, and the cords and plugs had writing on them. It looked used right out of the box, and on top of that, it didn't even work. Luckily, the mixer we already had held us over for the night, so it didn't completely throw everything off. We brought it back, explained the situation, and got a refund without any hassle. Not the worst experience since they made it right, but definitely frustrating. If you're going here for something specific, double check the box before you leave.

Steve is knowledgeable, reasonable, and down to earth. It is a pleasure to go to him to get my…read moredaughter's violin restrung.

Very knowledgeable and such a pleasure to work with. My son needed a new violin and Steve made the…read moreentire process stress free. He also identified the cause of a buzzing sound in my son's old violin within about 2 minutes of looking at it. I would definitely recommend to anyone in Hampton Roads.

I thoroughly enjoy my lessons at Music Makers! I am sad that I've only recently discovered it by…read moreway of a close friend. I have currently been taking lessons with Rebecca. I grew up singing most of my life, however I have done it less and less as an adult. Working with Rebecca has shown me that the music has not completely left. Rebecca shows excitement for her students and champions you as you go along with the lesson. The lessons are also very affordable as well. After attending in person sessions for over a month I was able to change my schedule slightly. Even during this time when my schedule was crazy she allowed me to do my lessons virtually. As an adult I cannot tell you how beneficial this is to have someone work with your crazy schedule. I was able to successfully change my lessons to biweekly in a virtual setting. I plan to do more at Music Makers as time and money allows, I really enjoy my time with Rebecca.

What an awe inspiring, talented and committed group! Their passion and drive really brings out the…read morebest in our musicians of tomorrow. The creativity and energy really lifts this business above any others I know! Highly encourage anyone who wants to develop their inner rocker to go to Music Makers!

I love these guys! Music lessons are so friendly and flexible. My daughter takes violin and voice…read more James's picture frames are so professionally done. I entrusted him with all my Broadway playbills. There is always something interesting going on. The kids and I can't wait for Hamilton karaoke night! What a unique hang out!

Shop local! Great spot to take lessons with staff that really cares. Wide variety of inventory.read more

Absolutely terrible. We came in to repair a cello and were told it would take a 45$ flat rate and 2…read moredays. 10 days of repair and several phone calls later we were charged 70$. The arrogant clerk(who on the phone called customers a "bother") refused to negotiate at all and was offended that we would even suggest that their hidden fees were in any way unfair. We had to cycle through employees until we finally met the owner, who after this entire 30 minute ordeal decided to remove half of the fee he tried to spring on us in the first place. He told the angry cashier to do it, and he did, huffing, groaning, and complaining through the whole thing. When we got the cello, the repair job was barely satisfactory, despite the owner's insistence that the repairman's "wonderful" work justified the money they tacked on to what they said they would charge. I wouldn't recommend this place to my worst enemy. If you're looking to get ripped off, held up, and frustrated, then DnD's the place. Otherwise, please, save your money, get better customer service, and a more skillful repair somewhere else in the area.

The knowledge and service at this store is outstanding, and they also make a strong community…read moreeffort. I asked the luthier, Jason, to see what he could do to improve the playability of my guitar. I have tender fingers. Jason spent 15 minutes explaining different variables that affect playability. He noted that the action was a little high, and that sanding down the nut and replacing the saddle would reduce pressure on my fingers. He also explained how a different kind of string, the Elixir, would be more pleasurable to play. I picked the guitar up today and it does feel amazingly better! Also, Duncan, one of the "D"s who co-owns the shop, took a few minutes of his time to cover up a scratch on my headstock AND tune my instrument. I'm very impressed by the quality of work, the attention to detail and the customer service I received. They also host a Bluegrass Jam the third Saturday of each month and will start hosting a Drum Circle on Sunday, February 5th. Eric is organizing the Drum Circle.

Great selection as previously reviewed however the staff doesn't care about you. They recently had…read morea new student day and my son and I were the only ones who signed up. We figured this would mean more dedicated time and information. It was the exact opposite they tried to blow us off and I had to ask them twice to honor what was in the details of the day, which they still haven't done. We would've purchased a new amp and music if Charlie and the staff were more pleasant. Don't think we'll be using them for lessons or products after this interaction. Just go to guitar center!

I went into today to get a string for my cello (I'm a TOTAL beginner) and Katelyn was most helpful!…read moreShe taught me about cellos, showed me how to apply rosin and was super friendly! AMAZING customer service. I'll be back for sure!!!