Had an early flight out of Long Beach airport so I booked this hotel for an overnight. Hotel is…read morevery clean although our room was on the smaller side. The hotel is located on the corner of a busy street, but I didn't hear any outside noise. Hotel is conveniently located next to a mall, so it was easy to find food options within walking distance. I didn't get to experience the breakfast due to an early flight, but was given a brown bag breakfast (with muffin, whole apple, peanut butter and bottled water). There was an airport shuttle and our driver was gracious enough to take us as soon as we checked out. All in all it was a good experience staying here but I give it one star off due to price. I paid around $300 for one night that seemed quite high for an airport hotel.

First time IHG guest at this establishment and it'll probably be my last…read more The location is perfect and convenient. Very close to LGB if you're arriving and/or departing from there and central to nearby cities. Great places to eat all around + near to Wholefoods. I stayed during a busy eventful weekend and it seemed that I was provided the last available room in the hotel that hadn't been used in who knows how long. The room was overall dusty and smelled of old linens. The bed was uncomfortable. Should've brought it up to the staff but I was traveling with my infant. Wouldn't really recommend to anyone

We got a great deal at this Courtyard. We were happy with the price and the room. Our room was…read moreready when promised and that means a lot to us. The location is great if you are in the area, we often are. The rooms are super clean and the maid service is great. All of the staff is great. You will want for nothing. The lobby and outdoor areas are so pretty and well maintained. It is very calming. It is never too loud. They have all the amenities you might need. We were really impressed with the room and the comfortable beds. We loved the spotless bathroom. But our favorite part was the service. We needed a few extra towels etc. and they were sent up right away. I love the snack machine and getting ice is so easy. All in all it was an excellent experience.

My company uses this hotel when employees come into town. Service was GREAT, the lovely…read morecafe/bartender who I spoke to was amazing however my first room while the AC was great and the room looked nice, it was full of ants. The Front desk was quick to switch my room and comp me a drink ( that was above and beyond, I was just happy with how quick they switched my room). The second room was just ok. It seemed older, the AC wasn't as cool as the first room and the noise was much worse in this room. The bathroom wasn't completely clean either. It did it's purpose but I may try to stay somewhere else next time unless I'm forced to stay here. I like to say a few positives, the location was great. There was a great selection of food places. The staff was wonderful, the rooms just didn't fit the bill.

I went back and forth on this review. My coworkers who also frequently stay here encouraged me to…read morewrite this. NO REFUND or remedy has been offered or provided to guests for the inconveniences. Location: Many families going to Disney or on vacation, recently corporate relocations, folks flying out of LB Airport, and work travel folks tend to stay here. Conveniently located in an aerospace district and across from the Long Beach Exchange with many activity and food options. Minutes from Lakewood Center, LBCC, the beach and next to the airport. 5/5 stars Room: 1 bedroom suite, 2-burner kitchenette with spacious fridge. Comes complete with small table, 2 chairs, couch, ottoman. The kitchen utensils were a bit rough. The spatula handle would fall off and the front desk replaced with a much nicer one that worked great. The knives were flimsy and dull. I ended up buying two knives to do any productive cooking. There's only 1 very small pot. It's quite useless. I needed up buying a large 3inch deep, 10inch wide pan with lid to cook meals. I also bought a cutting board since which they had was too small. View from this room was bad and of a wall. Splurge for a nicer view. Bathroom tile had dark stains throughout that didn't come off when scrubbing. 4/5 stars TV Issue: First week, the remote in the bedroom didn't work. By the second I called and turns out, the TV had been swapped out previously to a newer model but the old remote hadn't been replaced yet. Engineering resolved quickly. 3/5 stars for the situation. WATER LEAKS: In 45 days, there have been 3 water leaks and the dishwater to the dining room has been broken. There have been 2 water shutoffs leaving all guests without jot water for 2 nights. The first one was rescheduled which was tricky to navigate best day to do laundry. Notes were posted throughout and an email within 24 hours of the shutoff. When the first leak occurred, I was woken up just before 6AM telling me I needed to let someone in the room immediately. Then asked for 10 minutes to get dressed. No one showed up for over an hour. I called the front desk, notified that the room had no standing water and only the dishwasher had been used since the prior day. I asked when the maintenance person was arriving as I needed to leave for work soon. Since I have a cat, the worker can't be in there with an animal. I needed to adjust my work schedule since I may need to bring the cat with me for the work to be performed. Shortly after this call, engineering arrived and cleared the room. I learned that this isn't the first leak in the hotel's near history. Corporate needs to inspect and do preventive maintenance on these pipes. 0/5 stars Cleaning and Dining: Cleaning staff and dining service staff are excellent. Delicious rotating daily menu. Going to miss the maple sausages and ancho crema. Cleaning staff was always great and checked in routinely if anything was needed as I opted to reduce to 1 cleaning a week vs 3 cleanings. 5/5 stars FRONT DESK: Some of the desk staff have a lot of room for improvement. Overall transfer of notes between shifts to prevent confusion. Majority of the staff have been very helpful. 3/5 stars Male staff front desk: I politely offered feedback about the shift hand off notes and was met with combative reaction. It was in regard to a rescheduled cleaning. It's a whole ordeal when you have an animal (cat). I have to take the cat for the cleaning to be delivered. That morning, it was 2 hours passed when the cleaners would normally arrive. I asked when to expect them to pack up the cat and be out for a few hours. Basically, the staff member said the request hadn't been left in the notes. I showed him on the logbook the notes and the original request setting up routine cleaning from October. He was a bit miffed and defensive. He ended up saying I could clean my own room and had cleaning staff send up vacuum, sheets, and towels for me to flip myself. See attached photos. What was interesting was during this conversation, the cleaning staff (which performed the rescheduled service properly), were already servicing the room. I ended up with a clean room plus second set of bagged towels, sheets, and a vacuum. Thankful for the cleaning staff doing their best. Terrible experience with the front desk guy. I offered kind conversation and tried to give constructive feedback to this individual. He was not receptive and defensive. Hopefully in the future, he'll be more willing to be more patient with a guest over a confusion on the hotel's end. In addition, I overheard the same front desk worker tell the maintenance/engineering staff to not note the new water leak by the business center unless a guests reports it. At this time, the hotel already had one hallway wing blocked off with plastic tarps to contain the work and leak. Safety is key and this was totally inappropriate! As soon as they left I went to the front desk to report it. Photos also included. 0/5 stars

Pet-friendly, safe area, $20 a night parking. Walking distance from LBexchange. Clean rooms, newer…read moretowels & CrabTree & Evelyn shampoo, conditioner, body wash & lotion (full size) Breakfast was different all three days that we stayed here. It was an easy stay few days here and we really liked it. The only thing tho, we were asked upon check-in if we'll be utilizing their cleaning services, we said just on Sunday. We took the privacy sign down on Sunday and try e cleaners never came. It's fine, just wondered what happened. Still an overall good stay. Would recommend this place still.

Hotel Royal exceeded our expectations…read more We stayed here for one night before our cruise. The service was excellent. Our room was super cute! Very comfy bed, great AC! Bathroom a little small but easy to work with. They had a fridge and coffee maker. In the lobby they have a small room in the back behind the receptionist that has tea, coffee, utensils and other things you may need on your trip! Plus it's a cute area to sit in the morning or while waiting for your Uber. They have plenty of water in the lobby. Bottled and ice water from a large glass dispenser. There are bikes available for use. It's a pretty great location - we were able to walk to really incredible restaurants, and it was super close to our cruise port!!! We highly recommend this place and would book it again on our next Long Beach stay!

We were here for an event recently and spent the weekend here. For starters they do have available…read morepaid parking in the back. The property itself is located in the heart and soul of downtown Long Beach. Our room was cute, cozy, and clean with beautiful hardwood floors. We had a comfy king sized bed and also a sitting area with a couch. Just to name a few of the amenities there was a microwave, mini refrigerator, coffee maker with Starbucks coffee. The bathroom had a shower and it also provided full sized bath and body essentials. They do not have an elevator but we managed to bring our stuff up a flight of stairs with no issues. The guy who was working in the lobby did offer to help us but we declined. Overall we had an amazing experience here and can't wait to return.

I had a really great 2-day and 1-night stay here! The location is close to stores like Starbucks,…read moreColdstone, and Levi's. It's also very close to the downtown area. From the hotel I was able to walk to downtown and explore cute shops! The staff was also amazing! They were quick and thoughtful with the check-in/check-out process. When we had an issue with the TV, they came over quickly and helped us troubleshoot it. They also were helpful when I realized I forgot my toothbrush. Very much high-end hotel experience. I was also able to study in the lounge which was quiet and peaceful. I will say, I didn't exactly love the sliding door in the bathroom. It doesn't lock (or if it did, I wasn't able to figure it out) so there's not much privacy. I've been seeing this sliding bathroom door trend among many hotels, so this isn't a negative towards this specific hotel. Overall, it was a great experience and I would stay again! They had a dining area where I was able to order a full breakfast meal or a quick to-go food item depending on my needs.

Personally, I LOVE this Hyatt Centric. I bounce btwn the Hyatt Regency LB, which is just about .25…read moremiles away and adjacent to the LB Convention Center, but if I'm doing a walkable staycation and don't plan on driving during my stay, I choose Hyatt Centric at The Pike. The Pike refers to a shopping and entertainment area within this city block. So it's real convenient to restaurants, outlets, a movie theatre, and ALLLL the Long Beach Harbor and Shoreline Village offer: shopping, a arcade with carousel, Long Beach Aquarium of the Pacific, Shoreline Aquatic Park, Long Beach Pier, LB Boat Rentals and Wheel Fun Rentals. Not to mention a really nice, easy walkway along the shoreline with postcard views of the Queen Mary. Hyatt Regency is great of you're attending a conference at the convention center and can write off biz expenses. Otherwise, I find the parking fees, even with in/out privileges for guest, to be steep($44/nt self; $49/nt valet), I addition to the "Destination Fee" ($30) charged at Hyatt Regency. NOW, that being said, sometimes they have package deals, so these fees can be absorbed. Compare it to Hyatt Centric The Pike, where you will be parking at a Long Beach City Public Parking structure next-door to the Hyatt Centric(separate review), NOT having in/out privileges, unless you pay each time you leave, but paying $24/day and no "Destination Fee", and I think Hyatt Centric makes more sense for pedestrian explorers. Since both hotels are within the same walking areas, choose what works best for you, but those are my strongest considerations for choosing at which Hyatt in downtown LB I'll be staying. Hubs doesn't give a rip. LOL Anywho, here is ALSO why Hyatt Centric feels "homier" to me. First and foremost - THE STAFF!!!! Jorge, Dir. of Operations, reached out ahead of my arrival(standard), but continued to be of assistance when I engaged with him about my stay and what our celebrations for the New Year would be. Very thoughtful. Emma was friendly and very helpful in checking us in and making sure I received all my Hyatt Member amenities and perks. David, Front Office Manager, followed up to see that our stay was a successful and happy one and to further offer any assistance for future stays. Throughout our stay, we were greeted by staff cheerfully, but they never imposed. Honestly, remember when Hyatt use to boast about "the Hyatt Touch"? THIS is what they meant. They may not refer to that in marketing, but Hyatt Centric The Pike Long Beach seems to be one property that is still very committed to this idea. I have been staying at this property since it was an Avia. Hyatt purchased the property in 2011 and began renovations in 2012, which I believe finished in 2020, just in time for a pandemic to hit. We came back in 2021 to beautiful new decor that really features the sights synonymous to Long Beach, but especially the harbor and nautical history. Cute details like hallway lights resembling portholes, or some Queen Mary history lessons in the elevator halls, highlighting her use during WWII. The wallpaper in the rooms, has a focus wall of an aerial shot of the shipping containers at the Port of LB, and the carpet coordinates a flow of that same idea. Yeeesssss..., in some areas the decor is already looking a bit worn, but I believe its a pretty popular property so I don't mind because it's all familiar, comfortable and there are no problems with anything broken. Amenities! I ADORE the roof poolside patio for city scapes and views of the Queen Mary during any season. I'm not typically a pool user, but have dipped during especially hot weather when staycationing here. Plenty of room to spread out! I find the rooms really comfy, and plenty big, the shower and bathroom fabulous! A cozy robe, efficiency fridge, Keurig with pods, extra blankets and pillows and motion sensor lights on the bed frame, assisting your way to a middle of the night bathroom sesh. Also available: gym, water stations, poolside cabanas(for a fee), poolside lounge chairs and seasonal rooftop bar, a business center, free wi-fi throughout and meeting/banquet rooms. They also have a really cute outside patio on the ground floor, adjacent to the lobby, that the banquet rooms can open onto featuring a HUGE chess board! Each of our stays at Hyatt Centric The Pike LB has had a special memory. I'm already planning my next stay. HC@TPLB makes a PERFECT location for a long Catalina Island Day trip! Catalina Express is a short, easy, maybe 5min, walk and then coming back to a cozy room after a Catalina excursion is the icing on the cake. I plan on booking for the night before, to catch the earliest(calmest seas are early morning) boat the next AM, then returning to our room after we return on the last boat back, around 8pm. Whatever your plans are for seeing Long Beach, check into Hyatt Centric at The Pike Long Beach for an easy, comfortable stay. Cheers! "CC"

Great location to cruise ports and 1 mile from Queen Mary…read more Short walk across the bride to Long Beach restaurant and shopping hub Clean rooms, nice views, great staff. No ice machines, but reception gives you a bag of ice. Plenty of food for breakfast, coffee and water accessible all the time

DO NOT STAY HERE FOR EVENTS…read more This is ridiculous that all communication to me regarding parking charges was to be $38 per night. I stayed here specifically to be near The Queen Mary for an event so I can just walk over, and was NEVER told parking would be $100 a night. What's the point of staying here then? Supposedly an email was sent to everyone staying on these dates explaining parking would be $100, but I never received that email, never was notified upon check in, and everything posted in my confirmation email as well as the app lists $38 a night. This is actually horrible business practices, shame on them! Hotel itself looks decent on exterior, dirty rooms with nasty vents, stained shower floors, and overall feels old and needs renovation. Fridge keeps clicking intermittently very loudly, and walls are thin! Certainly not worth the price and being up charged for the parking and rate. I'm not coming back.

Spent a week at this little gem of a hotel, and it is one of the best-kept secrets in Long Beach…read more The hotel is lovely, the staff is attentive, and the rooms are just what you need to rest and refuel. A real benefit is no parking fee! We had a room facing the runway, but it is quiet and soundproof. Would for sure stay again!

What was amazing? The following team associates made the stay wonderful:…read more Marilyn (Restaurant) Justin (FD Mgmt) Mon (shuttle bus driver) Melo (Omelet station) Bestie and I stayed here for prior to our 5-day cruise. I absolutely enjoyed my brief time at the Long Beach Marriott and would return to this property. First of all, I identified myself as a former Assistant Front Desk Manager and VIP Ambassador for another luxury hotel chain. Did it get me anything? Yes, it did. I got me exceptional service from team members. The Long Beach Marriott Hotel is located in a central location near the Long Beach Airport. Our friendly and attentive hotel shuttle driver, Mon, picked us up for the short drive. Once at the hotel, check-in at the front desk was a seamless and informative process. The staff was always present to greet us each time we arrived or departed. The elevators up to the room were clean and fast. The hotel hallway was brightly lit and carpet clean-looking. The room and common area furnishings were modern and well kept. We experienced absolutely no issues at all with the room. I did have some noise concerns about the room being faced towards the Long Beach Airport yet the airport noise was never problematic. The deliciously hot breakfast buffet is located in the Terrace Grill. The well maintained serving area had custom omelets, waffles, baked goods, eggs, meats and seasonal fruit

The Fairmont Breakers in Long Beach is the best hotel in town. It is a 5 star luxury resort hotel,…read moreand you never need to leave there, but do, because you have to have a meal on Pine Street, the staff will give you directions. This is a vintage hotel on the outside and and a fully remodeled interior and all of it is stunning from the lobby to the rooms. They have a great pool and gym, steam room and relaxation room. If you want a massage they will handle it. The rooms are all comfortable and quiet. They are spotless and the beds are great. It is quiet and the amenities are great. The service is very good, but they do need to work on getting you into your room on time. The maid service is exceptional. We also love the valets. This hotel is expensive, but great for a special occasion. It has a full bar, room service and at least 3 eateries. We loved having brunch there. Their eggs benedict are just great as is all the food. We did not get a chance to try the other eateries. We loved the pool. The only issue I had was the AC kept going on and off and that is not okay with me, but I assume they have repaired it. You will love this place.

I had high expectations staying here given the fact that this is a five star hotel with a price…read morepoint to match (nearly $1800 for two nights via Amex) but the service experience really missed the mark. After housekeeping cleared a used teacup from my room earlier in the day, it wasn't replaced...something I'd expect as a basic standard at a hotel of this caliber. I called to request a new one and ended up waiting 21 minutes before calling back for the status on it. I was then told that they would follow up on it and I'd receive an update on the status. 7 more minutes go by - no cup, NO UPDATE. I called back one final time, to which the man on the phone said, yes he put in a rush order and the man who's delivering it is elderly and it might take him just a few minutes longer. I said no problem but just so you know, my cup was taken earlier in the day and not replaced. The man then said he can definitely let housekeeping know for next time. I proceeded to respond and intended to say okay great but before I could even get to the great, he STRAIGHT UP HUNG UP ON ME. Also the person who delivered the cup was a younger boy so idk if the elderly man reasoning was just an excuse for the moment. I went down to the lobby immediately to speak to the manger in person and let her know how insanely unprofessional, unpleasant, and UNCOOL this was. They made an error and I got attitude back for it?! AT A FIVE STAR HOTEL. To their credit, she did apologize and sent up dessert, but by that point the issue wasn't about the teacup or a free comped anything. It was about the breakdown in communication, lack of respect, and service quality. Overall, not the level of service I anticipated for the price, which is disappointing. I will not be staying here again and don't recommend it for anyone else looking for a true five star experience.

This is my go to hotel. Sleep amazing here. Beds are comfy and it's quiet. It's also clean. Love itread more

We enjoyed our stay at Hotel CURRENT - we booked a Snooze and Cruise package where we stayed…read moreovernight and they shuttled us to the cruise port and our car stayed in their lot for the week. We were anxious going into it, but Hotel CURRENT really has made a good setup, we booked our time slot and the van was there waiting for us when it was our time. The pool area is beautiful, good space to lounge and enjoy. The water was a bit chilly for me, but my kids enjoyed it to the fullest. The room we had was spacious, good sized bathroom, and the bed was quite comfy. We'd definitely stay here again for another snooze and cruise or even just a stay.

Attended the Grand Prix this weekend, having friends and colleagues with plans to dine and…read morecelebrate. I am astonished by the great service provided by Mark our shuttle driver. I would like to think Mark personally for the company and positive attitude towards his guest.

Excellent hotel at the edge of downtown Long Beach, right between the World Trade Center and the…read moreI-710 ramp. In a 15 storey building. The staff is friendly and welcoming. Check in was a breeze. The lobby area is beautiful with free water/ice tea and coffee and snacks. Also has a large fountain filled with small rubber ducks. The rooms are big and well furnished. The views from our 13th floor room were great - all the way to downtown LA and the mountains. Rooms have refrigerators and coffee makers. The area with the ice maker has a microwave. Every floor has a different decor done by a different staff member. The bar in the lobby is good, the restaurant in the 2nd floor is excellent. The outdoor pool area on a deck on the 2nd floor is very nice. They also have a free shuttle that takes guests anywhere within a 1.5 mile radius.