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    Cherokee Custom Script Pharmacy

    5.0 (4 reviews)
    ModerateDrugstores
    Closed Closed

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    3 months ago

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    10 years ago

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    8 years ago

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    9 years ago

    Professional, Personable, Knowledgeable! A life changer! They know their industry--AAA+

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    Walgreens

    Walgreens

    (22 reviews)

    $$

    I've had an extremely frustrating experience trying to get my prescription filled at this location…read more For an entire week, I've been going back and forth--four separate visits--only to be told each time that my prescription would be ready "within the hour." I'd return the next day, and it still wouldn't be ready. On one visit, I waited at the window for 25 minutes because that's what I was told it would take. The entire time, the customer service was poor. What shocked me most was being yelled at by the pharmacist, and then having the supervisor come over and raise their voice at me too. I've never been treated like that before. To make matters worse, I was threatened for "holding up the line," when in reality, I was only there because they hadn't done their job the first three times. If they had filled the prescription when they said they would, there wouldn't have been a line to hold up. This experience was unacceptable, and I hope they take steps to improve how they treat customers and manage prescriptions.

    Yesterday, for the umteenth time, we received a call that a prescription was ready for pickup;…read moreanother call today. Arriving, I was told that the prescription could not be filled until next week due to the insurance interval. So, why call and say it is ready???? For a year or more, when picking up the prescription, they don't have the full amount; it sometimes takes several trips to get the entire 90 day amount. On 2 occasions, it took 4 trips, including the false alarms saying it was ready for pickup, but the pills had not been delivered to the store. The excuse is that this is brand specific and they don't keep a full 90 day supply !! I checked at Publix and the pharmacist showed me 6 bottles of 90 on the shelf. Done with Wallgreens

    Caire - CAIRE Inc. oxygen therapy products: Stationary and portable oxygen concentrators, and liquid oxygen systems. www.caireinc.com

    Caire

    (1 review)

    My Airsep Focus portable air unit (properly called a portable converter) developed a problem and I…read morewas unable to use it. In this high heat and humidity, my health was at risk so getting it fixed was the most important thing to me. I turned to the company I bought it from, US Oxygen in Boca Raton, FL. For the next 10 days, I called them at least a dozen times. No one ever answered the phone, and it seems my many voice mails were just unread or ignored. They never gave me the courtesy of a response. I was growing more frantic every day and was in great discomfort! I then contacted a local company and was told that I needed to get a requisition for a work order from the people I bought my Focus from. They did, however, offer me the name of the manufacturers, but that seemed to be of little help in this instance. There seemed to be nowhere to turn - and my health was growing worse with each hot, steamy day. In quiet despair, I reviewed my past emails (thank God I save all of mine!) and came across one I had forgotten all about. It was to a person at Caire, Inc., in Georgia, who had helped me to get a new cable for my air machine three years previously. (At that time, the salesman I bought it from did help me, but as I said, no one contacted me after my repeated emails this time.) Taking a chance, I called her office and a wonderful woman by the name of Cathy Mills not only answered my call, but little less than two weeks later, I had my Focus air machine fixed and returned to me in great working order! Backstory: It turned out that Caire, Inc., is the maker of the AirSep Focus, whose factory is located in Buffalo, NY. i think that Caire, Inc., in GA is the middleman, who sells these units to companies. Ms. Mills was able to bypass the rule that the seller must request a work order, and she saw to it that within 10 days after first talking to her, I had my Focus repaired and back in my possession. Let me assure everyone that IF you decide to purchase something as vital and as expensive as a portable air machine, be very careful about buying online, or out of your immediate area! It is appalling that the company I bought mine from ignored my pleas for help - and they are located more than 1000 miles from me. I learned my lesson the really hard way!! Thank God for people such as Cathy Mills, whose efficient and expedient help saved me from a really bad health crisis and well as my $2000 air machine! Luckily, it was still under warranty so it didn't cost me a cent. As far as I am concerned, Caire, Inc. deserves a medal for the way they handled a customer. And, Cathy Mills deserves all of the kudos allowable and my undying thanks. If you are in the market for an AirSep Focus, you would do well to call Caire, Inc., in Georgia, and ask for Cathy Mills.

    From the owner: CAIRE Inc. leverages its rich legacy in oxygen technology expertise to develop and market…read moreinnovative solutions in support of the long-term health and wellness of people with chronic respiratory conditions, as well as industrial applications to benefit commercial enterprise. Our time-proven portfolio of brands includes respiratory care diagnostic equipment; oxygen therapy devices designed for portable, at-home and military use; and turnkey on-site generation solutions for medical, industrial and environmental applications. With its global manufacturing headquarters in Ball Ground, GA, USA, CAIRE employs approximately 600 employees with sales and services in more than 100 countries.

    Cherokee Custom Script Pharmacy - drugstores - Updated May 2026

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