They had everything we needed. Prices are reasonable by comparison to other hardware stores…read more Friendly and helpful staff- I would consider this a true" hardware store"

I really like this place. The store personnel know their business, they are helpful without…read morehovering over you, and I very rarely go away without getting exactly what I came for. If they don't have what I need, I can order it on-line (or they will order it for me) and it comes to the store for pick-up at no additional charge. What's not to love? Another big "plus" for me is that it is a locally-owned store (as are all Ace stores). I'm a big believer in supporting my community businesses over faceless conglomerates that couldn't care less about customers as individuals. And yeah, the carry-out service is wonderful!

Nothing against Lowes or Home Depot but Home central has everything you need and great employees…read moreready to assist you right away. Great parking, great prices and much less stress than the mob scene at the big stores. check it out.

I've been a customer for years. Recently, I dropped off items to be sharpened and now, I can't get…read morethem back. I will need to take legal action to get my items back. When I call to ask about the items, it's a big joke now. The manager is not in the shop when I visit. The only thing they know about me is that I have a vowel at the end of my names. If you are an American Citizen of Italian extraction, you don't want to shop here.

This place has everything. The service is excellent and the employees are all so knowledgeable and…read morefriendly. Save yourself a trip to those big box stores and get what you need here.

Good people and always have what I need. Everyone there is very polite and helpful. I go there to…read moreget my propane bottles filled and pick up things for my projects. Definitely recommend shopping here.

Got what I needed but boy it was expensive!! Love the return policy - you can return undamaged and…read moreunused bottles that you bought. People are also nice and thoughtful!

Helpful, friendly, understanding of my budget. Seriously…read moredid not expect to be treated so well considering I was trying to find low cost or clearance porcelain tiles for a big shower house in the campground I work for.. ultimately between 1000-1300 square feet of tile. The one employee even offered me use of his truck since my lil scion could not possibly haul them in one trip.. Instead I made several trips, one each morning to complete the task.. Could not be happier. Look forward to using them for all my campground remodeling job.. Ten stars in my book !

I am extremely dissatisfied with the "service" from Shauls. Not only were they extremely rude when…read moreI told them I wanted my microwave fixed, they didn't even look at it and never fixed a problem I hired them for. I am extremely dissatisfied and I'll never use them again.

It is sad when a reputable business grows old and has new management who do not have the same…read moreservice standards as the old hands. This is the case with Shaul's in Johnson City, NY. I have been a customer more than 30 years and I am disappointed with the service on a 10 week old electric stove I just bought from them when I called the store for help. Part of the stove door cracked and when I tried to explain the problem the manager cut me off and said to me "You broke it." But he has not even seen the broken stove. Then he went on to explain that the manufacturer, Whirlpool, would not cover the repair under warranty. But I didn't break it. It really is a manufacturing defect or a design defect in my opinion as a retired professional engineer who has evaluated many electrical equipment problems. The manager offered to send his service man at my cost, but I found out that they are not a certified service shop for Whirlpool. I smelled rotten fish at this point and called for Whirlpool service, who were responsive. My experience and opinion is that this store wants to charge for their service when its free from the manufacturer and they do not help the customer with legitimate warranty service. Shaul's blames the customer without even looking at the problem. Not good at all.

They always have whatever I need and their prizes a very reasonable and if you take into account…read morethe gas savings of having to go elsewhere, they are cheaper than the big box stores for most items. There is always someone to help you find the things you are looking for and the people know what they are doing, and they know a lot about most of the stuff they carry, or they know who to ask for that item. All in all, they are a great place to get what you need for your home and garden and a great place to start with.

Why do I even try there!?! The service is usually terrible but it saves me a trip to New Milford…read more Today I went to get some keys made. Asked a employee for help and he did not know how to do it. He asked another service person and she didn't know but said another employee did. Neither one went to get that person or even said anything more to me...they just stood there until I decided to leave and take business elsewhere.

Marshall's in Johnson City NY has amazing customer service. Eric in the Part Department is…read moreknowledgeable and extremely helpful. He's bailed me a few times! Best customer service in the area! Thank you Marshall's team!

Excellent dealer. Very professional service,parts and sales personnel. I highly recommend this…read moredealer for any of your tractors, equipment and implement needs. Sales persons are always available to answer questions and offer professional advice. I do wish I had taken their advice on some implements, now realizing they were correct.

Best retail experience that I have had in years. The gentleman that owns the business assisted me…read morewith the selection of three replacement lampshades for lamps that i brought in So refreshing to have someone knowledgeable about what they are selling and has the experience to know what works best , and the passion about what he is doing Fantastic selection of lamp shades, and finials. Excellent customer service Highly recommend this store. I drove over an hour to go there and it was definitely worth it!