So a lovely incident brought me to Chen's Skincare and Spa. I'm a guy and I largely neglected my skincare routine as some guys are wont to do. I met up with my best girlfriend and she asked why I had hair on my forehead... And I laughed and said, my love, those are blackheads! So I knew I had a problem, and I wanted to support a local business that would help me find the resolution for that problem. That is how I came across Chen's Skincare and Spa! I loved that I was able to book an appointment online through their website which was clean and easily navigable. They only took one person per hour in the spa which was comforting giving that we are living in times of plague and pestilence. I was texted to confirm and showed up the next day, a babe in the woods, ready for my first facial/microderm treatment! My technician was Hersy and she was very polite and very understanding! She made me feel welcomed after I revealed that this was new for me as a guy who admittedly didn't know as much about skincare as perhaps I should have known! She explained everything she was doing, what the effects were, and she even made suggestions on how I could better take care of my skin. It has been three days since my Gentleman's facial and microdermabrasion treatment and I have never seen my skin glow quite like it does now! Its wonderful and I've received so many compliments! I have fewer blackheads and my skin just feels incredible! I am so glad I came to Chen's and fully intend to return to maintain a proper adult's skin care regiment! Thank you so much Hersy, I look forward to working with you again! -Jason read more

7/10/17 After letting all of the lash extensions fallout on their own I now realize that when the technician "fixed" my lashes on the second visit she actually cut some of them. Stay way from this place! read more

I just had my eyelashes permed and tinted. They look wonderful. My lashes tend to be rather straight. I figured if I have to wear a mask from now until eternity, I might as well glam up my eyelashes. Thank you I will be coming back to get them re-done. read more

Chen Skin Care & Spa - Eyelash Service Near Me - Riverdale, New York

Since moving three years ago, I was unable to find a spa that did eyelash extensions, so I had been going to Scarsdale since. I was not completely happy with the eyelashes as they never lasted a full two weeks. I just happened upon Chen Skin Care & Spa when visiting my father in a local rehabilitation hospital. I made an appointment with Heresy and I am now back 2 weeks later. The lashes were perfect and still look fantastic. So happy I found this place. So convenient and much happier with my lashes read more

Chen Skin Care & Spa - Eyelash Service Near Me - Riverdale, New York

I came here for my first facial ever and loved my experience !!!! Staff are so knowledgeable and Hersey was nice to explain the process to me and how to take care of my skin properly. Now I come back for a regularly monthly facial with my best friend ! Definitely recommend read more

Facial of angels. I had a facial: I looked 10 years younger when I left. The esthetician also burned off some moles. I will be returning to further work on my skin. read more

I purchased a Groupon for "One Signature Facial or Microdermabrasion Treatment". Once I got there, I was convinced to do both so I had to pay a little extra ($40) to get both the facial and microdermabrasion but it was worth it! I have a pretty good skin regimen but lately have been suffering from a lot of dry skin. The technician was super helpful in giving me tips to take care of my skin. I was glowing by the time we finished! read more

I discovered this gem via Groupon over 2 years ago , and i have become a loyal customer . Hersy is the best!! eyelashes look full, natural, and perfect. eyelashes only take 1hr tops and last 2/3 weeks depending on natural lash shed. and now she offering microblading !! doesn't get any better than that . its now 2018 and im still coming back read more

HORRIBLE, FILTHY AND OVERPRICED. GAVE ME CONJUNCTIVITIS. NOT A LICENSED ESTHETICIAN. DANGEROUS!!! CALLING DEPARTMENT OF HEALTH Had a full set of lashes done by Hersy who is the owner of the business and the only worker (she has no staff). Upon entering the room, her equipment (IPL, microdermabrasion) is covered in dirt, lash containers left open with dust on them. She use CAGE lashes which I looked on Amazon...these are not mink lashes..they are synthetic! After Hersy finished, I looked at my lashes and I looked like a vegas showgirl!!! Completely unnatural. She also upcharged me for a "glam set" which I never asked for. $170!! I went home, and my eye became increasingly red and progressed to conjunctivitis. Ended up going to urgent care to get a prescription the next morning. I went to another lash location about 5 mins away from Hersy's..a beautiful, clean and lush spa. They were able to fix Hersy's terrible work and they told me she put lash glue directly on my lashes which will cause my natural lashes to fall put. Hersy does not know how to "style" lashes..she merely puts them in without consideration for how they look on your face. She is also doing facials and chemical peels and I only see a certificate and not an aestheticians license! Stay away from this filthy place. read more

This spa is the best in Riverdale especially for eyelash extensions. Hersy, the owner is a master in it. She also gives the most relaxing facials I have ever had. I would recommend this spa to everyone. It's a small and quant spa and Hersy makes the experience extremely personable. Must go and try it out read more

I went in for a hyperpigmentation upper lip laser. The technician was very friendly and gave me a step by step of the process. In addition, I got the Signature Facal with Microdermabrasion and seaweed facial. It left my skin glowing and flawless! The facility is very clean and the staff is very professional. I will recommend others to come to get services here. You will not be disappointed! read more

Got a Groupon for an eyelash perm and the results were fantastic! The place is small and I've been to fancier spas. It was a relaxing treatment. The room I was in could have been neater but I can't at all complain about the results. read more

I bought a deal from Groupon on a facial & when I got there I chose their Signature Facial. The place is in a good location, parking was easy to find. Inside is very cute. This is my first facial and I really enjoyed it!! It did not feel rushed and I enjoyed the massages I got for my arms, neck, and face. I believe the facial lasted about an hour. They did not push any products for me to buy, which I appreciate. I would DEFINITELY go back here for a facial and a massage. They offer a lot of other services..check it out! read more

I had a great experience at Chen skin care today! It was my first time there and I was immediately at ease when I saw how knowledgeable and professional ms. Chen is regarding the skincare process. I had so many blackheads and needed so many extractions and she did all of them! Such quality work because I have been to other spas that simply don't take all of them out because they go solely by the timer and simply stop. Ms. Chen did the right thing And got all of them. It meant so much to me! I will definitely be back. The receptionist was also lovely and offered me coffee. Thanks, ladies!! read more

If I could give no stars I would. This place was terrible. The offer on Groupon was a total scam because the lash set you get is barely visible on the eyes so I opted for a lash set for $160.00 and it looked exactly like the cheap one. My eyes looked nothing like the picture I initially showed her. The tech refused to fix or add more and proceeded to argue that it looked like the picture. It hasn't even been a week and they're already falling off, not to mention it was supposed to be individual lashes yet a three hair lash just fell out. Shady place with terrible service. I will never go back!!!!!!!! read more

Great service! Great staff! Came for a facial and came out feeling amazing. Second time coming here and will continue to come.

Came here with my sister for lashes with a Groupon and received the best treatment ever. They made me feel so comfortable that I fell asleep. Loved my lashes so much that I'm gonna be a regular. read more

I scooped up an awesome Groupon deal for a Aromatherapy massage which typically runs $70 and a Chen's signature facial: $90. Personally, I feel like I took a leap of faith, since I know nothing about aromatherapy but it was a good deal! The signature facial was refreshing: tingly cleanser, refreshing exfoliation using dermalogica, and for a lack of a better way of putting it, I had my face steamed (??) kinda like a humidifier would to open up the pores for light extraction. Color me impressed, the owner has magic fingers which were light to the face and minimal pain for extractions. What does all this equal for me? A relaxing facial where I doze off to mood music. The aromatherapy seemed to focus on full body sliding motions and kneading with thumbs (less painful than swedish) and scented oils. In other service opinions, I had to allot extra time to hunt for street parking and walk a few blocks to the pink awning day spa. I was surprised to walk into a multipurpose waiting area; imagine a waiting area decorated with accessories, make up, neck massage stool & a wall of nail polish. Definitely, a snug use of space. Same with the massage and facial areas. As day spa's go, it's a no-frills, 1 stop shop of services. Check out their website for additional services and don't forget to make an appointment. If you come here expecting cooling white noise music, water falls, chic cucumber water, you will leave disappointed. If you come expecting a solid facial, then jackpot! I'll be back to try out additional facials. read more

Chen is the best for lashes. My lashes have never looked better. I highly recommend this place!

I agree with Nikki H.'s review. I bought the eyelash extension Groupon, however even the discount wasn't worth the product/service I received. I knew something was off as soon as the technician gave me some tissue with soapy water on it to remove my eye makeup....(no makeup remover pads anywhere ? What kind of spa is this??) This is not my first time getting extensions done, but this is the first time that I can feel the glue from the fakes and have lashes falling out as soon as I get home from my appointment....2 hours later !!! Considering that I followed the instructions to keep the area dry for 2 days (48 hours ??!? How do I wash my face properly !?!?!) and only used regular (not waterproof) mascara sparingly, these lashes are either VERY poor quality or the technician gluing them on needs to be re-educated. I shouldn't be feeling the sharpness of the glue, nor should I see another eyelash coming off every morning. My Groupon included a touchup after 2 weeks but I won't be returning to this overpriced "salon". I just want to get these off so I can get them redone at my old place. Also - come half hour early to find parking. It is near a college and in the Bronx, after all. read more

I have had two positive experience with this spa. Both facial were absolutely great. The lady that took care of me (assuming the owner) was excellent. People are hard on this place. If you need a great facial visit this place. The linens could've cleaner and that is the reason why I didn't go 5 stars. If cleaning the robes is a problem they should go with paper robes. Aside from that would def go again read more

went here with a groupon voucher of one facial last week. the experience was terrible, she was talking and trying to sell store's beauty products and service for first 20 mins while i was lying down on the bed with facial mask on. after i told her i am not interested in any regular peel or buying other service at this time, she literally put another facial mask on my face and left the room. there was no shoulder or neck or arm massage as the facial description in their website. NO MASSAGE. what kind of facial is that?. the total facial took about 40 mins, including her selling speech. i will not go back. horrible place.not a relaxing spa. read more

This is an excellent professional business. I had a mole for many years and it was removed safely and quickly great atmosphere I highly recommend this place. read more

Went today for a facial I found on groupon and ended up purchasing a package of facials because it was that GOOD! My skin feels revived and smooth. Awesome job! read more

I got lashes done there two weeks ago and just went back for the refill. The look so good. The spa is clean and the rooms are comfortable. Robert at the front desk did a great job explaining the services and details. I did the groupon and will be going back I love them so much. I was given eye pads both time not tape (I didn't pay extra). read more

I used a groupon for eyelash curling. The technician didn't explain the process so I didn't know what to expect, such as how long I would have to sit there waiting for the perm to be finished. But what is worse is my lower lash somehow got curled up with my lashes and they were all scattered in different directions. I love the idea of curled lashes but because she was very sloppy, I had to fix them every morning via brushing or curling some areas to try to make it look neat. On top of that, after I was done she was saying that I needed extensions. Well, not from you!! Don't bother going there. Find somewhere else that will care about how you look after. read more

Chen is great! Totally recommend the mink eye lashes. They are applied with care and grace for an exquisitely natural look!

I definitely recommend Chen Skin Care & Spa. Amazing services. Thank you. Im coming back soon.

I got my eye lash extensions done here about 2 weeks ago, and I'm so satisfied with them. Everyone there was nice and sweet, I was never pressured into buying additional products or services. My lashes still look as amazing as thy did on day one. I can't wait to go back for my touch up. read more

Always an excellent experience- clean, relaxing atmosphere. Waxwings are done quickly and professionally and I am always very happy with the results. read more

I learned about this place on Groupon, and have been a loyal customer for over 18 months now. never before have I had eyelash extensions that look so natural, yet really enhance the eyes, all while being affordable and easily lasting 2-3 weeks! Having been so happy with the eyelashes, every now and then I'll treat myself to a facial from them as well, and I'm never disappointed. Always of the highest quality, I highly recommend visiting! In fact, I've given her information to multiple friends/acquaintances who have complimented me on my eyelashes and want to get their own. read more

Hersey is wonderful. She is very professional and punctual. Her facilities are immaculate and very inviting. The receptionist is very friendly and makes sure you are comfortable while you wait for your services. Hersey has a variety of treatments and services which she is specially trained to do. The eyelashes I mean are beyond compare. I get so many compliments on how NATURAL they look. While being services you get to lie down relax and listen to calming music as you get beautified. I highly suggest visiting her establishment. read more

I've only had my lashes done one other time and was not thrilled with the result and the service after having paid full price. I impulsively decided to give the lash thing another go and decided to look on Groupon for a deal incase I ended up dissatisfied again. I am so happy that I found this place! The location is great (I found parking easily on the street), the spa is very clean and I love that I was seen in a private room (last place I went to had many beds in one space - felt like a factory). I had my lashes done by the owner - she took the time to give me a complete consultation even though I informed her that I had been through the process before. I expressed concern over the adhesive because I've had reactions to some lash glues when wearing falsies in the past - she offered the "sensitive" adhesive as an option but did inform me that it doesn't hold as long as the regular one which I appreciated and even suggested for me to take a Benadryl as a precaution after since I'm not sure what ingredient I have a reaction too. Hersy took her time with me, she paid very close attention to detail and provided me with great conversation during the process and thorough instructions for follow up care after. I'm already looking forward to going back! read more

There was a total lack of good spas in the Riverdale area in the past and that forced me to trek all the way to Manhattan or Westchester when I wanted a facial or massage. So when I saw a groupon deal for this place I excitedly scooped it up. My groupon deal was for a facial that I had the chance to use recently and I couldn't be happier that I did. While the place isn't your typical Manhattan style spa complete with zen atmosphere and candles everywhere, the rooms are clean, simple, and relaxing. My facial left my skin feeling amazing. The products felt nice on my skin and smelled refreshing. Surprisingly the extractions didn't hurt much. I've been to other spas where that part hurts terribly and I was happy to say that wasn't the case here. I will definitely be back for more services soon. read more

I purchased a groupon for eyelashes. I am a devoted Fabulash customer and use Wink from time to time. I have always been satisfied with both. I figured I would try Chen because of the groupon, as I was an Ebenezer customer before finding deals for Fabulash and Wink. WRONG MOVE! Not only was the application of the eyelashes very amateur (they were going in all different directions), it was not very relaxing. And I'm not sure but I think she was blowing on my eyelashes after she applied the extension. She had to continually brush them after she finished to get them to look presentable enough so I wouldnt notice that they were all over the place. Ohh, I definitely noticed by the next day. I had three that were facing down and irritating the #$% out of me. Now here's the kicker. The groupon stated that the lashes last for up to three months. I figured, "great three months". After the application and after receiving a card to return for the touch-up she tells me to return in two weeks. So I asked why and called the "three months" to her attention. She stated that they can last for up to three months if you come every two weeks. Of course they would last forever if one was to come every two weeks. I immediately called groupon. Groupon gave the merchant a chance to resolve the situation but she never called me. Honestly, what could she say. Her groupon ad said one thing and her mouth said another. I'm actually kinda happy they only lasted 3... almost 4 weeks. Now they are all gone and I can get them done over correctly. The location is not "spa like" but it is clean and quiet. Just not my cup of tea. I'll stick with the Ritz Carlton Spa in White Plains. read more

I will only come here for a Brazilian. I have been coming here for two years now. The women who does my wax is very sweet, she is gentle and takes her time. I swear by this place and every time I come here I leave satisfied. I've gone to other places where they pour on the wax and rip it off in one strip - which is dreadfully painful. Here, she is very thorough and gentle. Like I said, I will not go to any other place to have my wax. read more

I don't know how to start I am so disappointed, I live in North Riverdale, I was looking for a place that does eyelash extensions! Find this place on Groupon after conducting some research I decided to purchase one groupon for one full set + retouch!!! Thinking yeahhhh I find a place for my eyelashes extension!!!! I love to go to the same place all the time as I do for my nails and religiously every 2weeks. So I called the place to make my appointment for this Saturday I said is a groupon for full set + retouch so I also take the appointment for the retouch... Everything was fine Than one hour after I received a call asking how I find the place, how do I hear about them! So my response was like I told you I find you on groupon obviously because I have a groupon! So from this they told me that the person is never there on Saturday!!!! Ok so if I am new costumer with no groupon she is here but if I have a groupon the person is not there on Saturday!!! They lost a costumer. read more

Horrible place to come to do Brazilian waxes. The service is absolutely horrible. The lady who did my wax barely interacted with me and was rough and impolite. Also, do not go here with any discounts from groupon because you will be receiving a horrible service. The discount from Groupon was a complete rip off and I ended up paying just about the same price for a Brazilian Wax. When it was finished, I looked down and still had visible hair after the wax that should have been taken care of. Very mediocre compared to my visit at the European Wax Center. If you want good, professional waxers, I highly recommend going to the European Wax Center. Do not come here. read more

DO NOT COME HERE!!! I used a groupon thinking it would be a good deal, but I was so wrong!!! They used masking tape to tape down my bottom lashes! The technician kept pulling on my eyelashes and didn't do a good job at all. It looked like she put on about 30 lashes on each eye and 80% fall off about 5 days later! The glue is white so it looks like you have crap in your eyes. It was the worst experience I have ever had! read more

SPA? This is anything but a spa. When I first walked into my room to get a facial the lady asked me to put on a towel wrap and lie down on the bed. I looked at the wrap and it just didn't come out of the wash. It was definitely used before, The bed didn't have a fresh sheet and towel. I told the girl that there was hair on the bed and the linens were used. She said "Oh it was from last night." I told her that they need to be changed. She quickly changed them . She did tell me what was included in the Groupon that I purchased. I must say that the facial was great and it was worth the $35 I paid. I don't think I would of been happy paying $100 for a place that says it's a spa and is not. read more