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    Cheltenham Motors

    1.7 (6 reviews)
    Closed 9:00 am - 5:00 pm

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    1 year ago

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    4 years ago

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    9 years ago

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    Magic Motorz

    Magic Motorz

    (20 reviews)

    This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

    Great service and car looked wonderful! Used valet pick up and delivery. Communication was great…read moreand very positive

    Acura of Abington

    Acura of Abington

    (50 reviews)

    Been nothing but a headache with these guys every time something goes wrong with my car I try to…read moreuse the warranty that I pay 100 dollars extra a month for but every time nobody has no idea what I'm talking about and can never help me. It feels like I pay for a fake warranty because nobody knows what I'm talking about. When I was buying he car the sales rep told me this is the best warranty it covers everything from inside to out but I haven't had anything covered from the warranty and they told me to go a real jeep dealership and they'll cover it and the jeep dealership had no idea what I was talking about when I was there even after I explained

    I wanted to start by sharing that I was previously a Mercedes owner who recently made the switch to…read moreAcura. I was excited about the packages offered, which played a big role in my decision to purchase a brand-new Acura Integra. Going into the dealership, I already knew exactly what I wanted, making it an easy sale. However, my sales associate, an older gentleman, put little effort into the process essentially expecting me to sell the car to myself. Despite this, I ensured that I purchased a complete care package to cover any potential damage, especially since this was a brand new vehicle. I took advantage of the specials and deals offered and left with my car feeling confident in my purchase. Fast forward two months, my car was scratched in a parking lot at work. I contacted the dealership for assistance and was instructed to email them. Despite doing so, I never received a call back from the service manager, Juan Estela. I also forwarded pictures to my sales associate, Howard who, at over 90 years old, responded to each email with just one-word answers. He stated that my scratch was not three inches long and, therefore, not covered by the policy. However, I was never provided with an actual copy of the care package policy only a single sheet of paper. Since then, I have tried multiple times to follow up, but my calls and emails are now being ignored. As a new Acura customer, this experience is extremely disappointing and concerning. Reading the other reviews seems like the services is terrible in general.

    Cheltenham Motors - usedcardealers - Updated May 2026

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